Based on 2.157 opinions finded in 3 websites
Based on 2.157 opinions finded in 3 websites
Nº 568 in 841 in South Lanarkshire
Opinions
I had a positive experience here recently after I raised concerns about having an allergy. A man called vinny (I hope that’s right) came and spoke to me and made sure I was happy to make a choice from the menu! Thanks again
Kim Dorricott . 2024-10-30
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First time there and I'll be back. Lovely food
Jacqueline McGready . 2024-10-30
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Only popped in for a coffee before attending a funeral didn't eat
Margaret Mosson . 2024-10-29
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Great team at Redburn, Vicky, Mary, Adam, Michael and Cameron are always smiling and welcoming to me and my family. We live locally and this has become our local place for food and drinks.
S Neill . 2024-10-29
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Really enjoyable breakfast service. Thanks to Mary for 1st class hospitality
Graeme Gibson . 2024-10-29
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Excellent breckfast and service.mary and Gemma really made us feel welcome.
Bobby Tait . 2024-10-29
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Great breakfast and service from mary
Cameron Coyne . 2024-10-29
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Family friendly dining with the main attraction being a well stocked and fresh carvery counter. Lots of variety in terms of meats and sides. Great for families, with baby changing, play area and kids menus.
Martin Enderwitz . 2024-10-27
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I write this following a visit to your restaurant on Sunday morning. I visited Red Burn Farm on Sunday morning with 3 of my family and it’s the worse £45 I’ve ever spent on breakfast. Firstly we were shown to our table and I purchased 4 x buffet breakfasts and drinks. I was given the tokens to take up to the Buffett (which I have always done) we went up and there was no food at the area as they had run out (fair enough) there were other people standing about (the restaurant wasn’t that busy at all at this time. The chef was blaring bigoted music from the kitchen for the whole restaurant to hear (I wasn’t offended by this but on the day of an old form game it’s highly inappropriate and could cause friction so made me uncomfortable) The girl behind the breakfast counter (I’m not 100% sure but I’m sure I heard another member of staff call her Gemma) I do no she was pregnant if that helps. Well she was the rudest person I have ever come across in a restaurant. On 3 occasions I asked her if she wanted my receipt to show I had paid for the buffet and she ignored me then said in a not very nice tone ‘put it in the bin’ to which I did. We waited for around 10-15 mins for a little food to arrive which I ended up just taking 3 items on my plate as I was hungry and thought I would go back when the rest came out. So I walked up to the counter to which the girl again watched me walking over there was food in the trays and she started lifting them away in front of me and took them away very aggressively. With no explanation whatsoever I find the customer service appalling and it has put me off ever coming back to the restaurant and have been a regular for many years. The service has went totally downhill in my eyes. I had to take my family for food elsewhere after this due to the lack of service in the restaurant And for information I did email the email address provided weeks ago and still haven’t received a response
Laura Thomson . 2024-10-26
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Great recommendation from Vinny.. the mars, choc fudge and vanilla slices are amazing 😋
Graeme Milloy . 2024-10-24
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Have been before and enjoyed the food more. This time, our burgers, which included a veggie one, was dry
Mae Wilson . 2024-10-22
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Had a great visit to the Redburn Farm today. Lovely food and fantastic value for money with a great wee play area to keep the little ones entertained. Special thanks to chef Vinny for the cake!
Samantha Joyce . 2024-10-21
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It’s alright! The general menu food has Iceland/Farmfoods vibes at times but it’s actually decent enough for the price. The carvery, though, is why I’d rather travel 10-15miles over to Robroyston as the carvery @ Red Burn Farm just doesn’t meet expectations. There is a serious lack of veg options and I always feel even though the portion sizes are great, it’s nothing more than bang average and leaves you feeling like going somewhere else would have been better. The staff though are always great! Never a problem. Never have to wait excessively and always efficient in dealing with your little requests such as sauces or tea spoons or stuff for the kids etc. The staff set the standard. The food can be improved. Easy to get to, free parking and they sell tasty big slabs of cake so not all doom & gloom.
David Sutherland . 2024-10-21
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Good food nice staff carvery excellent
John Mcalaney . 2024-10-20
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Carvery is always amazing. Beef looked a bit dry on this occasion so I gave it a miss. Wish they did leek as an option.
Charlie Hatcatcher . 2024-10-20
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Love coming to the Redburn. I am a regular visitor and am never let downnwith bith food and service Food is always lovely and well presented. Have also done the cavery at Xmas and the food and portion sizes were fantastic. The welcoming faces of Vicky and Mary make my day. They are always the most welcoming and chatty, They are knowledgeable about the food- advising about the new dishes and making sure I am well catered for. Well done guys
carl bjorck . 2024-10-11
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All staff were welcoming and friendly, especially David. The serving staff were all chatty and food was served in a timely manner. Thanks everyone!
Ambreen Malik . 2024-10-07
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Lovely staff, yummy food, great prices. Carvery was top notch and their signature cakes are 2nd to none!!
Dawn . 2024-10-07
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Great pub food, fab cakes, good selection of drinks.
Bart MrOwiec . 2024-10-07
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Can be hit or miss with this place. Would advise to book in advance so not disappointed when turning up.
Maria Sokolov . 2024-10-07
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food was lovely although not much mac cheese. Sunday roast delicious. driver very friendly
Roseann . 2024-10-06
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Still waiting for my refund from Sunday the 29th Sep. Poor meal was told I'd get a refund through the app which I ordered on while in the Sunday. Very poor mixed grill.. dry meat and everything was cold . . Disappointed. Rang the number on website and social media to speak to someone nobody picks the phone up.
Jamie Haden . 2024-10-03
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I would have been better going and getting a ready meal. there was nothing about this meal that was nice. potatoes where hard gammon was just fat and dry beef . the meal was fit for the bin. I was very disappointed.
Malcolm . 2024-10-03
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Staff wher so welcoming grat food grat atmosphere and grat quiz night
Lauren McMillan . 2024-10-01
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Ordered a 3 meat carvery and paid for pigs in blankets as an extra. Only got one meat - beef, far too much veg and potatoes and no pigs in blankets !! Looked like it was thrown into the box, and was cold !! Never again !!😖
Susan . 2024-09-30
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The carvery box is an absolute disgrace. Paid extra for all three meats, two of which were disgusting. The beef was as tough as old boots and the Gammon was all fat. Shame this app doesn't allow pictures as I am not doing it justice. On top of this, we also ordered pigs in blankets and Yorkshire puddings which never turned up. Tried to call the restaurant on numerous occasions to rectify this but there was no answer. Avoid. Avoid. Avoid. Online order clearly equals no Fs given.
Mark . 2024-09-29
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Paid extra for Yorkshire puddings and pigs in blankets never got them and also never sent the gravy!!!!
Leeann . 2024-09-29
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A wee breakfast visit today with a friend. Always lovely and service fab. A wee gab with vicky is always nice ,she's a credit to the restaurant. Thanks vicky. See you again soon 😀
Nicola Collins . 2024-09-26
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They cancelled my booking for a party of 9 & no one will email or call me back to explain. I received an email stating "sorry you didn't make it" my booking isn't until December. I have absolutely no idea what's going & with no communication I doubt I will. So far customer service has been shocking.
Natasha Reilly . 2024-09-26
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We love coming here for Breakfast! It’s soo easy and child friendly! Unlimited breakfast buffet and coffee off all your faves!! Thanks Vikki so much! Always brilliant! Thanks for all your help with Harry! ❤️
Christine Walker . 2024-09-26
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Good quality breakfast. Staff excellent
Arleneandstuart.eewqqqwerrtyi Tedford . 2024-09-25
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Regular here at the Redburn farm. Always find the staff, Vicky, Michael, Margaret and Sean very welcoming and accommodating. We have a few fussy eaters 🙈. The staff are always buzzing about ensuring customers needs are met and making sure the environment is a pleasant one. The food is lovely and the new menu is fab. Shout out for the new cauliflower wings and Yorkie wraps. A firm favourite.
Sharon Bjorck . 2024-09-25
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Vicki, Mary, Anna and Cameron all make you feel welcome, whether for coffee or a full meal, you are given the best service. These guys are one of the reasons we keep going back 3 times a week. Update on review. Still perfect. Staff as always so friendly. Coffee and cakes spot on. Keep it up guys, you are all amazing. Further update. Keep it up guys, you are all amazing. No complaints whatsoever.
Linda Smith . 2024-09-24
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1st time trying breakfast, buffet style. Was good variety and hot, some items better than others. Staff prepared toast for the table which was good as no queing at a self service. Staff were replacing food regularly. Vicky the waitress was lovely & very helpful.
Heather Duffy . 2024-09-24
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Good atmosphere nice and comfortable dining, waitress Vicky was lovely and welcoming would definitely go back for Breakfast
Siobhan . 2024-09-24
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Food was nice, no Yorkshire pudding and mar meat, would have enjoyed cake better if it was fresh cream. Was better presented than last time I bought this meal.
Catherine . 2024-09-22
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Seen loads of good reviews for this place and lots of friends saying how good it was so decided to try it for the carvery. Ordered two carveries and 2 cokes (£40) then went up to get the carvery to be told there was no gammon which was the only meat I eat at the carvery and should’ve been informed of this when ordering. I was then told I can change it to something else on the menu, I chose to have lasagne, informed they had no lasagne so opted for a cheese burger with onion rings on the side. This has to be the worst cheese burger I have had from a restaurant, horrible cheese single taste was overpowering the burger which was pretty tasteless which I was extremely disappointed with. Reheated chips and burnt onion rings. Had 3 onion rings and almost half the burger because I was hungry and hate food wastage but it was disgusting. We then let the server know this after we brought the plates back to them at the bar and just got “sorry I’ll let the kitchen know”. Then when walking out the door heard the same member of staff talking about it to someone else. Extremely disappointed after hearing such great things about this restaurant.
nicole m . 2024-09-22
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Service and attention from Callum was spot on. Food was great tried a couple of the new dishes. The Combo Burger and the Boo scoff cake. Definitely be back.
Darren Traves . 2024-09-20
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I felt that the meat portion was much less than you would get eating in the restaurant. Potatoes were very hard. Mash potatoes and veg was nice, the meat we did get was nice however, wouldn’t say it’s worth £10
Nicola . 2024-09-20
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Was in last night for a meal and a few drinks :-) Fantastic experience again Special shout to Cameron The way he works the bar and the environment it's something special Cameron keep up the stellar work Management please pass on my words to Cameron he's fantastic Kind regards Thomas
Thomas Paterson . 2024-09-19
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Wow, firstly very friendly welcoming staff made us feel welcome. Secondly we had a wonderful tasty meal, which we all had a carvery a little dearer on Sunday's but we'll worth it. Thirdly what a very clean and lovely decor. We all had a great time will be back again. Fourthly very reasonable prices.
Craig Bowron . 2024-09-15
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Missing items with meal, payed for extras never hot them either, food was stone cold. Not worth the money very disappointed and felt very let down. Tasteless and 1 small slice of meat gammon was full of fat. Chicken wings were fatty. Never order again!!
cheryl . 2024-09-15
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Ordering was straightforward. The restaurant was run down and the tap in the toilet nearly fell off in my hand. We ordered from the main menu and the carvery. There was nobody in the queue for the carvery; however, we stood waiting while staff kept walking by and nobody bothered to help. The food when finally received was overcooked, and the quality was poor. We didn't finish much of the food. This used to be a good wee place to eat but it's really gone to pot. The last few times have been bad but we had hoped giving space between visits would prove it had just been an off day. Unfortunately that's not the case so, we won't be returning.
Rachel Field . 2024-09-14
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Fantastic place and Vinnys cake recommendations were amazing thanks so much ♥️😁
Jade Macdonald . 2024-09-13
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Affordable place for drink and food. Cakes are massive but massive produced and not tasty.
hirannya bhowmik . 2024-09-12
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Mary’s service was amazing at breakfast and always is , Vicky is also a great member of the team x
Rebecca McClelland . 2024-09-11
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Food was delicious Mary and Vikki were so helpful and caring, definitely recommend.
Steven . 2024-09-10
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Went for breakfast yesterday. Breakfast buffet was great, service was amazing from vikki, Lovely and relaxed atmosphere.
christine murphy . 2024-09-10
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Mary and Vicky were so professional and very helpful. Great food and attentive staff.
Margaret Scott . 2024-09-10
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Food average service was very slow, ordered cookie and cream cheese cake got lemon when advised to staff came back and said that was all they had,ordereded more drinks to the table through the app was still waiting 50 mins later for coffee when I Pproached the manager he dismissed me by say they were busy won’t be back
ELizabeth Bryson . 2024-09-07
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Average.... food was overcooked ie.. Hunter's chicken was rubbery, sausages was burnt to be honest
Alex . 2024-09-07
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Went back on 1st September was very disappointed with the carvery all the meat was like little tasters you just a taste of it and that was all mashed potatoes were lumpy and the roast potatoes were a bit on the burnt side very poor and the cakes very poor portion the éclairs are smaller and now have chocolate shavings with less sauce safe to say won't be hurrying back soon and I couldn't fault it before but now thumbs down 👎👎👎
Stephen Mccusker . 2024-09-01
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Was in today and won't go back macaroni disgusting just stodgy complained and took it back staff member ok apologised. Order plate chips instead for them to come well over cooked. My daughter then went up to get her carvery to here small lady at carvery black hair the macaroni is good nothing wrong with it. My daughter just looked at her and she said everything ok and my dairy replied if your referring to the macaroni a sent back it certainly wasn't, to wish replied oh no I was talking about my own I make. I don't think so. Funny how the next table to us came in also sent back there two macaroni cheese. All in all won't go back or recommend to anybody either. Carvery wasn't great either
Patricia Cassidy . 2024-09-01
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Missing extra pigs and blankets and yorkies
Claire . 2024-09-01
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I had a lovely meal fish and chips and my hubby is vegan and had pie carrot ,May I add were very cold and chips.He was disappointed there were very few vegan options.
Marion McCabe . 2024-08-31
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Good as always, carvery was petfectomundo
Bobby Diggz . 2024-08-29
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Was there today for a family birthday celebration. Had never been before, on the back of constant negative comments when it first opened. Food was nice, but could probably do with bigger portions regards veg etc. The desserts are big, but I would suggest they put the big cakes in a bowl instead of a side plate, U couldn't pour the cream over the sponge properly, because the plate was too shallow making the cake a bit dry. In all probably would return, perhaps try breakfast.
David Clelland . 2024-08-26
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Thought wee would try the breakfast buffet this morning, was awful hardly any choice as needed topped up and food was solid really disappointed.
Carol Flannigan . 2024-08-25
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Booked a table today for breakfast to start off a family day for my little girls birthday. Arrived 10 minutes before our booking to overhear the couple in front being told no breakfast products left could have muffins or scrambled egg. Them was our turn the lady on the desk was embarrassed and went to speak to the manager because we had a booking and she came back and said manager said we would only be able to have what was left on the Buffet table and a lady who was a customer came over because she over heard and said there isn’t a thing on the buffet table. Absolute joke that the manager wasn’t on the desk explaining that they couldn’t even make food available for the customers with booking but was going to allow us to pay for nothing and letting a staff member take all the back lash. Absolutely shocking and need training on stock ordering and control! Also training on customer service!
Kelly Marie Codona . 2024-08-25
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This place was always great, easy 5 stars! now it's done a180 and the service, and food is shocking, The staff should find jobs they can do and like! Don't spoil it for others! :( visit : 20/8/24 6pm.
James Baxter . 2024-08-22
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Pub grub. Carvery vegetables were all fresh and warm. We use the App to order our food so don't need to stand in a queue.
Christina Milligan . 2024-08-20
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Ate from the Carvery on Friday 16/08/24 around 6pm and our experience was not good. The Yorkshire Puddings were the small cheap frozen type you get from the supermarket. They were also kind of squashed flat for some reason…? The roast potatoes were NOT…Definitely not like any roast potatoes I’ve seen before, hard to describe. Like over boiled soft potatoes with a brown stain on a small part- not crispy in any way. The boiled potatoes however were underdone to the point you could hardly cut through them let alone eat them. I could go on but I’ll leave it there. Suffice to say I don’t recommend the Carvery and wouldn’t eat here again.
David Kidd . 2024-08-18
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Had a lovely time , enjoyed the food , good prices
Ian Ian Strain . 2024-08-17
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Excellent food, service, friendly, clean and very reasonable Cakes and desserts are amazing, great place for families indoors and outdoors
Susan Mccafferty . 2024-08-14
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This place has gone downhill. It feels rundown and in need of a good clean. The kids play area is embarrassing. We had fish and chips and hunters chicken. The food was hot but the portions weren't great. The hunters chicken was ridiculous. They say two chicken breasts but sadly it's not even the size of one chicken breast. The BBQ sauce was very watery too. Sadly I don't think we'll be back any time soon. Hopefully the place is due a refurbishment.
Martin Cayrne . 2024-08-14
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This is our second time here at Red Burn Farm, both times we found the quality, quantity and the price of the food to be excellent. We were served by Jemma on this occasion who provided us with excellent, warm and friendly service with a smile. We were celebrating our anniversary today, and we really want to thank Jemma for making our afternoon so pleasant and special for us
Lee O'Leary . 2024-08-12
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redburn farm food is normally superb but either the have changed chef or their standards have slipped a good bit.... the chicken in the smothered chicken was like 2 small fillets and the ham was not even a full slice but the box was filled with mostly veg. for the price I expect a proper size breast at least.. anyway there take away isn't the best and I hope eating in hasn't changed
Lynne . 2024-08-12
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Roast potatoes over cooked. Brussel spouts would be better than all the cauliflower and broccoli. Ordered 2 different meat came with all the same.
Gary . 2024-08-11
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Vinnys cake recommendations are always top notch! 😁
Rachel Taylor . 2024-08-10
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Had a really nice host experience from Jemma very attentive she could see I didn’t enjoy my meal and kindly offered me my money back which I refused as I should have brought it to their attention but didn’t want to make a fuss. Gemma kindly gave me 2 lovey huge cakes!!! 🥰
margaret macmillan . 2024-08-10
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Was there on Tuesday, food was great and Vinnie's cake recommendation wad spot om 👌
Victoria Bell . 2024-08-09
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I absolutely love redburn farm but save to say it will be the first and last time I order from it as a delivery the carvery is not as described on the menu there was 2 slices of meat half of the veg & striking weren’t there no Yorkshire pudding what a absolute waste of money!
Shannon . 2024-08-07
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Lovely service from jordan very pleasant 😊thank you.
Paula Nuttall . 2024-08-05
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Fantastic attentive staff, great service, food was brilliant, especially the carvery & can't say enough about the cakes.
Linda Brae . 2024-08-05
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I picked the cheeseburger meal, it was really good, I enjoyed it and my friends did too. We all really liked our server, he was very attentive to our table, he was professional, polite and just a joy to chat to, he made sure we were okay with the food and anything else we needed. Thank you Jordan - keep up the good work and customer relations. And thank you Red burn staff, we will definitely be back soon.☺️
J M . 2024-08-05
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Excellent food was good staff very helpful didn't have reservation staff couldn't be any more helpful
william arneil . 2024-08-05
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food was brilliant, I had asked for no cauliflower in the notes which they very kindly honoured.
Tynagh . 2024-08-02
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First time here and wasn’t sure what to expect. Great service, very good value for money, decent food and kids loved it. Cameron was so quick and attentive thank you
Laura Currie . 2024-07-31
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Lovely Sunday lunch with husband and friends. Used carvery and menu and food was excellent and great value.
janet conner . 2024-07-28
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Visited the Redburn for the first time at the weekend and was very impressed. Staff were very helpful and friendly and the carvery was amazing and worth every penny. We even had room for dessert but the huge portion makes it impossible to eat on your own (picture shows a piece of carrot cake with a table spoon next to it). We will definitely be back soon 👌👍
Beth Thomson . 2024-07-28
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half the food missing, cold, rock hard vegetables, rotten fatty meat! disgusting
KellyAnne . 2024-07-25
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We went for a breakfast and was served by Anya and she is simply amazing so cheerful and made us feel really welcome food was warm and plentiful. Kids area was clean and tidy
Muck Hunter . 2024-07-20
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Meal was awful potatoes terrible burnt, meat ok not ordering from here again
fiona . 2024-07-16
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No Yorkshire pudding, 2 slice of beef. Half tub of gravy, it was mostly veg, really disappointing as I hav had meals from here in the past they were lovely,
Angela . 2024-07-14
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Amazing food and hence ordering repeatedly. Carrot cake is beyond the world
Johnson . 2024-07-13
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Went on a Sunday couple of weeks ago. Waiter said it was the busiest they had been all year. Wife went for the Sunday roast but could only get the beef as every other meat was finished. She was very happy with the portion size but said it was all a bit lukewarm. I had the chip shop platter thing. fish, battered sausage, scampi, chips, peas, etc. Was ok. Bit lukewarm again. Son had chicken tenders and chips. They were ok too. Was very busy to be fair so cant really complain and the staff were working very hard to sort everyone out so pass marks
Alan Smith . 2024-07-11
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Sorry but it has gone downhill. Food took forever to come as clearly understaffed and when it arrived chips were cold, meat cold and bun brick hard and I do mean hard. Everyone was complaining about cold food and food going back. Carvery used to be great. Lots of choice and fresh and now it's cold, dried out and never replenished. I won't be back
M Lawson . 2024-07-09
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absolutely horrendous food potato were solid scraps of meet but yeh learn I will be er ever order again
Ashley . 2024-07-08
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Had the carvery, vegetables tasted like they had been out since lunchtime, Yorkshire pudding rock hard but meat was nice.
Tracy Blacker . 2024-07-08
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Good was freezing and the ham was just all fat worst carvery I ever had
Nicola . 2024-07-04
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Food was very disappointing for the price. I got bacon cheese burger with chips and coleslaw. I had 14 chips on my plate, it was very poorly presented some you would expect from a burger van not a restaurant. I would probably go back but not for burger and chips,very disappointing
Freedom . 2024-07-03
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Ordered a 3 meat carvery and all they sent me was veg absolutely rediculous tried to phone their line 14 times and no answer just beep beep beep
Stephanie . 2024-07-02
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Some of the vegetables were burnt. Potatoes were uncooked still rock solid, pigs in blankets uncooked and missing blankets. Paid extra for 2 yorkshire puddings and only recieved 1. I also paid for 3 meats and picked roast beef, 2 slices of turkey but only got 1 small slice of beef and 1 of turkey. Definitely not worth the money
Margaret . 2024-06-30
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Decided to have a takeaway carvery today and it was a brilliant decision. The staff made the experience really easy. The chef David was top notch and great at his job. Chatting with customers and making the carvery an easy experience. The food was fantastic. The 4 meats were of the best quality and the vegetables very fresh. I can’t recommend this place highly enough.
Scott McMillan . 2024-06-30
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Food always delicious, staff always helpful and pleasant
Michelle Stewart . 2024-06-30
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Absolute shambles didnt get all my order and food was cold discussded
Charlene . 2024-06-28
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absolutely delicious! will definitely order again only flaw was that we wish that there was more gravy
Jennifer . 2024-06-27
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6 of us went with no booking, and they were happy to help as it was last minute. Service was fantastic, and food was out really fast, carvery was delicious.
E J . 2024-06-27
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Great food. Driver happy guy with good manners Happy days!
Andrew . 2024-06-23
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The Yorkshire puddings was cold and rock hard and one of the orders was for beef and turkey but both was gammon the roast potatoes was burnt
Jandial . 2024-06-18
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