Based on 10 opinions finded in 1 websites

Opinions
Joey at the reception desk was very kind and very thoughtful towards my wife who had an operation at the Wellington Hospital, joey made sure our room was comfortable, joey is a credit to the company. All the best joey, Kind regards Eileen and Gregory Denega.
Gregory D . 2023-02-08
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We had a takeaway here last Saturday, we ordered, chicken chow mein,beef curry and chips. The Portions were very small and the quality was a let down !!! The service from the little boy is polite and well mannered. Sadly we will not be returning.
Linda D . 2022-05-07
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Visited here for the first time because my favourite Chinese takeaway in Barnard Castle was closed Mondays. We won't be going again! We got home and dished out our food. We are both vegetarian but one of the orders had chicken in it despite ordering a veg curry. We phoned the takeaway to ask if they could redo the curry and rice because it was wrong (we had poured the curry over the rice before realising there was chicken in it). They said yes as long as we pay again. They said they repeated the order back twice so it was our mistake so no refund or replacement. The order was taken by a very young boy who was possibly the owners son. The meal that was correct was awful anyway and I ended up throwing it away. The portions were tiny compared to other takeaways and didn't really taste of anything much. The chips were hard and overcooked and the satay was very watery. Terrible food,poor portion sizes and awful customer service. Definitely won't be back and won't be recommending to anyone.
MooKat02 . 2022-03-28
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Would always recomnend this place, great service and amazing food. Wonderful service , very polite and always helpful
Katherine Mowbra . 2021-12-14
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Lovely little boy (owners son I assume) that served us who was so polite and friendly but unfortunately the food let the take away down. Portions are small, would rather pay a bit more for a better portion! I have never been to a Chinese which provides a skimpy portion….Some of the food tasted ok but definitely had better, we ordered noodles which had too much soy sauce on to the point where they were swimming in the liquid, salt and pepper chicken which came with 4/5 bits of chicken, 3 slices of onion, 3 carrot slices and 3 slices of pepper which just isn’t very good. Noodles came in a tub which was half full and spring rolls very over cooked. Unfortunately I don’t think we will be back unless things change.
Anne B . 2021-11-28
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146 Opinions
I previously left a 5 star rating, but due to recent service, I'm changing it. I've have made several telephone orders for delivery and had the staff member read back the order. Each time my order gets delivered, there's something missing. It's always a bag of chips or a curry sauce or a portion of rice. This is happening far too often. I have complained about it but get the usual apology. A couple of my friends have said they have noticed this also. I personally think that this is far too coincidental as its always the same thing that's getting missed out. If this takeaway does this often, they're clicking £££s on each customer. My other complaint is that they only accept cash payments. Definitely a fiddle going on. They also don't have a website or app to place an order. I won't be using them again.
69 Opinions
Really nice special fried rice, huge portion too! Satay chicken, whilst quite nice certainly wasn't satay...didn't taste unpleasant just not really what i was expecting. Nice polite staff & not a very long wait. Will definitely visit again.
295 Opinions
The staff in here are amazing my dad has dementia and we visit with him regularly they welcome him with a smile he loves it and I can relax thank you so much u don’t know how much this means to us all as family