Rayu Pan Asian in Luton

After a shockingly bad experience, I’ve dropped my rating from 5 stars to 1, and honestly, even that feels too kind. We booked a table for 10 people for iftar and showed up 30 minutes early to make sure everything ran smoothly. We placed the full order straight away, even though not everyone had arrived yet. You’d think that would give them plenty of time to get things going. But no, 40 minutes later, we’d only been served drinks, and when we asked how much longer the food would take, the waiter casually told us the chef hadn’t even started cooking yet. Meanwhile, we watched delivery drivers coming and going with bags of food. So clearly, takeaway orders were getting priority over customers sitting right there in the restaurant. Absolutely ridiculous. We ended up paying for our drinks and walking out to find another place to eat. After coming here a few times before and actually enjoying it, this visit was a total letdown. Won’t be coming back again, and I recommend anyone else to go elsewhere other than to visit this establishment.

Great food and great value. Would definitely recommend

I don’t normally take the effort of writing reviews unless it’s either been a great experience or a very poor one, sadly in this case it’s the latter! I went to dine in along with a couple of friends. Bear in mind we fasted all day and had anticipated that because it was Ramadan there may be delays in our order, all of which we expected. However, when sat down, we placed the order for us all. No efforts were made to offer drinks or crackers which we ordered and already 15 mins had passed by. Eventually I had to ask the waitress to bring out the crackers at least and the drinks to which she did. In this time, a large group from another table seemed disgruntled and had left without their food. It seems that they were waiting a super long time. Anyways, I had specifically asked if we could get starters first then mains. I think it should be obvious but these restaurants in Luton tend to bring everything out together. After 40 mins, and much eye staring, we finally got part of our starters. No efforts were made to bring small plates and we were expected to eat from the serving plate? After 10 mins, the waitress came out with a mains. To my shock I said that we still were waiting for the soups and she replied oh well it’s going to be put at the back and I cannot complain? I did ask her, as she took the order, that I did ask for the starters to be sent out first, and she replied we have been really busy?! The only busyness seems to come from the Uber eats drivers as the restaurant only had a couple on another table. Eventually the soups came, it was such a disappointment, carrots and all sorts chucked in. We were made to rush as our mains were at the back. Eventually, we had to ask for our mains and it came to us semi warm. Very disappointing experience, it’s a shame. I appreciate restaurants are busy but they were not busy compared to other experiences and it seems like there is a total disconnect from the front of house and kitchen. They charged us full price and no acknowledgment of apology. Given it was Ramadan and a month for restraint, we paid up and left. I’m not going to say we will never return but we are here a few months back and it was really nice, the welcome was much better and it seems it’s got a new ownership. Whatever may be the case, take my review as constructive feedback and it doesn’t cost anything to use common sense and be more hospitable!

Always delicious, never disappoints.

Tried the Katsu chicken and Fircracker chicken. All Halal and great vibes!

Really disappointing experience. Our waitress had 0 customer service skilled. Took a while to serve us, once she did, we wait for ages for our drinks whilst she was sat talking to a co worker. The food came out and a meal was missing, there was no apology from her or sympathy. Unfortunately, due to this, I would not return or recommend this establishment.

Very yeasty meal and big portions too.

Food was delicious, great size portions and all came well packaged and hot. Thank you.

Very nice service, friendly staff and delicious food

Good choice for dinner in Luton, although the Katsu was a bit disappointing. Excellent price quality.

Super good food and great service from the staff, very kind and warm. The food was great and the waiter gave us all necessary information about the dishes and recommended very well what to get.

We visited this place for the first time and were fairly happy with our food. Both our chow main dishes were good: chicken and jumbo prawn. But the jumbo prawn wasn't really jumbo; it looked like a normal-sized prawn. Our chicken gyozas lacked chicken. Not sure if we received the correct gyozas because they tasted like vegetables. The bao buns were good but very spicy. We ordered non-spicy bao buns, but there were a lot of chili flakes on top, like sprinkles, which was not supposed to be there because we ordered non-spicy ones. Prawn crackers were okay. They did not taste very fresh. Not my favorite. Overall, we would maybe come back to try more dishes because we fairly enjoyed our food, especially the chow mein. Paid around £38.

Tasty food, friendly staff, neat service, fair prices

Amazing staff, and amazing food, greeted nicely at the door and came quickly. No complaints here.

Very good Very nice Definitely recommend

Amazing food as always. Fresh, hot, super tasty and decent size portions. What more could you ask for!!

amazing food and excellent speedy service

Amazing service and food every time. My go to spot for halal oriental food!

Comfortable service, beautiful environment~

Food was delicious. The drunken noodles and sweet chilli fried wings... wow 👌🏽

They where very lovely and the food was amazing

Good food, good atmosphere, friendly service, Brilliant experience

Really good value for money, good atmosphere, quiet, delicious

It was a nice experience, the food was amazing!!!!! Thank you

Food was just awesome, specially Thai sticky chili &Fire cracker rice OMG.Service was awesome, they deserve 5/5.

I have been visiting Rayu for over a year now and every time the food has always tasted amazing! It’s my number 1 choice for Pan Asian in Luton, the quality of food and service is always top notch. I was served by Sami today who was very helpful. Returning customer highly recommend.

Stunning place and wonderful food. Great service service!

Excellent service Amazing food Brilliant staff Elite atmosphere Amazing experience.

The food was very nice and the portion size is good as well. Wide variety of items on the menu to choose from. Definitely recommend as the food is tasty as well as the service.

food was tasty but some of the food like the Malay sambal chicken bites were far too spicy

Food for price was outstanding!

Regularly order from here, however this time round I ordered the firecracker rice. Unfortunately the rice out of all things was inedible! It was very hard, I’m shocked this was even served. Very poor and shouldn’t have to pay for undercooked rice.

Love the food, always tastes fresh and delivered in time, have ordered several times!

Amazing Food, Atmosphere was 5/5, Specially ,their service , they re very well comming.....Recommended, Dish is Nasi Goreng,chiky bao.

Tom Yum soup was amazing, nasi goreng lovely. Green curry was far too sweet for my liking. I would recommend this place

Love the food. Big portions. Friendly service.

Highly recommended. An absolutely delightful spot. Service with a smile. We will be back.

Tasty food and Good service The staff(sheikh) is nice and polite to customers

Lovely experience. The food was delicious great service from Sheikh and a cosy ambiance :)

Nicely decorated restaurant and a great menu

Best in town. Have never been disappointed in the food. Have been coming here for over 1 year now.

Some good food, chicken bites with the home made sauce were great! Sheikh was very attentive and always ready to help!

Tasty food and Good service The staff(sheikh) is nice polite to customers

Sheikh was amazing in helping us with menu - food was amazing chefs kiss 👌🏼👌🏼🤌🏼🤌🏼

Great service and really tasty flavourful food at a great price. Would recommend to try.

We had a great meal in the evening on 25th December, as expected it was more quiet and relaxed than on normal days. Waitress Yamini was super helpful and kind, she carried our baby and played with her so we could enjoy our food. Kitchen staff were very friendly and played with her, as well as being highly proficient with their culinary skills. Recommended for sure 👍🏽

Very testy food and Good service. Highly recommended.

Went for dinner tonight and the food was amazing👌 the service was really good. The staff were very friendly especially Yamini. She was very thoughtful and even looked after my baby while me and my husband ate. Would definitely recommend and hopefully go again soon.

Good food and great service by Sami and Sheikh.

So , ordered a takeaway from here . Took over 2 hours after being told it’s on its way , the usual statement . They offered a £13 voucher on uber eats as a good will gesture . 10 days later decided to try again . Failure number 2 . Ordered again. Used the £13 voucher . Ordered turns up missing an item that comes to , u guessed it , £13. Won’t get a 3rd opportunity

Cooking was very nice and saif is very nice guy very good service

Yummy food. Great service. Highly recommended

Sheikh gave great service very nice and polite. Food was great and his hospitality again

Chill cosy atmosphere, nice to see a place like this open in Luton. Great service, very polite and quick. Food tasted good and had lots of options.

Sheikh was an excellent waiter and brought our food so quickly.

Great little for a panasian and good location. Staff are friendly, would recommend

Malaysian mee goreng needs egg. That’s how the traditional mee goreng is cooked. Tatsev as okay. Nasi goreng was lovely.

Good food and great staff. Gave the bubble tea that was coming soon . Definitely worth paying a visit.

Best place for dinner in and take away, never disappoint! Came for dinner with friend today and waiter Sheikh met us with genuine smile and positive energy, good knowledge of menu and recommendations. Satisfied with the service and meals as usual

Excellent quality and taste and very clean.

First time here and the food was great. Very flavoursome and generous portions. I would recommend the 'Fries with a Bang', Korean BBQ beef. Very tasty! Great customer service from the staff. Would definitely come back again 😊

We visited the restaurant on 11th Nov to celebrate our friends wedding anniversary. The place is all about speedy service and fabulous food. The ambience is alright. The menu has some amazing options to pick from and it's very well laid out. Good value for money food.

I am very happy with both the service and food from this place!! I phoned the store before placing my order on Ubereats to request my food to be made spicy and the person who took my order was very kind and advocating! Just before I received my food, they called me to apoligise as they had made a minor mistake in my food which I didnt mind and appreciated they let me know. They even went out of their way to correct their mistake by sending my food again free of charge 🥹 It was very nice and caring of them. The man even phoned me later to check I received my food and asked if it was spicy enough - as I specifically requested it to be.

Just amazing, finger licking good (Much better than KFC 😉 😋)

Very tasty food and good portion sizes too, I will definitely order again

Really great atmosphere, with great decorations. Lots of veggie options and range of food which is affordable. Food is very tasty and orders were taken quickly!

I did not expect the food to be as good as it was. I ordered bao buns and wings as starters. They were fresh and delicious. Normally when starters are good, the mains are average but the noodle and rice dish were just as good Alhamdulillah.

The place is amazing. Service was excellent and very fast. The food was delicious. We had the strawberry, and chocolate mochi was amazing. Will definitely visit again. The server was very, really friendly.

nice serivce and nice Food test Sheikh bro allows good

The most lovely service I have ever experienced! Thank you Sheikh!

Was very very pleased with our food presentation taste service everything. Food was delicious! Affordable decent portion sizes quick service quality service I was very impressed. I've been meaning to go for so long just never got round so glad I finally did with my awesome friends and the experience was worth it. Thank you to all the staff. 100% will be recommending this place to others ! Just want to add have gone back so many more times and always met with amazing food and customer service even when I order on on uber or deliveroo even today shaekh( sorry for spelling if it's wrong) was very helpful over the phone where there was an issue with the app l! Can't recommend enough

Service good as well as food . Behaviour is very friendly. 🥰

Food was Very nice service also good

Food and service top notch as always

Sheik was very helpful, served us well and in a timely manner. The food was great and so was the portions.

Wonderful Thai food dining place. Throughly enjoyed our meal. Tom yam soup is a chef kiss. Thai fried rice, pad Thai are a must try. Only gripe is on mocktails they should add real fruits too not just syrup.

Superb Sheikh is simply the best

Amazing service by the brother sheikh! Food was good! The drink wasn’t nice so restaurant changed it free of charge! Price of food dining in is crazy good 💪🏽

firstly the presentation was good, the food looked great. I got the chow mein, squid rings & bao buns. for me I feel there was way to much soy sauce in the chow mein, it was very overpowering, the bao buns fillings tasted good however the bun itself was almost plasticy rather than fluffy? not sure but I was kinda disappointed as the food looked great. I would try other items on the menu though.

Lovely food and great value for money.

Food is always delicious and makes it even better that the staff and owner are so kind and friendly too! The waitress is such an asset to the restaurant, she goes above and beyond and is always smiling :)

Great food. Polite and speedy service too.

Wow!! Amazing food at Rayu, thoroughly enjoyed the meal. All the food was prepared fresh and tasted really wholesome. Will be back for sure…

Me and wife went to this place as we are big fans of Korean food and especial bao buns. Unfortunately this restaurant does not represent real Korean food! Bao buns was not soft and chicken was cooked from frozen and was extremely dry with terrible taste. We tried many other dishes from the menu and it seems they use the same sauce on all the food and looks really sloppy. Food was overpriced for the low quality items they was serving us! I highly recommend not to waste and time or money eating at this place. This certainly was not authentic Korean food and we also found out it’s a franchise run by Bangladeshi people

usually the order we make is chicken bao bun, tom yum soup, and katsu chicken fries. the first 2 items were good but the katsu chicken fries wasn't fries, it was in plain white cooked rice! it was wrong, thats not what i ordered or paid for.

Rayu Pan Asian serves up an amazing variety of dishes, starting with their signature K Bao—perfectly soft and flavorful. The Chicken Gyoza is tender, the Chicken Nasi Goreng is packed with rich flavors, and the Rice Chicken Dynamite Kung Pao offers a delicious kick. Don’t miss the spicy Noodles Chicken Fire Cracker for an unforgettable meal. Highly recommended!

Fab atmosphere, lovely food + service with a smile - perfect! Recommended

Salmon teriyaki and beed teriyaki is a must try.

Thank you for the free prawn crackers. The food wasn't up to par this time. please go easy on the oil. both curries were drenched in oil. also whatever didn't enjoy the Pad thai, it didn't taste very nice.

Really nice food & service, OK location, but it had restaurant prices in basically a noodle bar setting.

Great hospitality, plenty of food was given, great value and experience

First time ordering from Rayu and it didn't disappoint. Excellent quality food and good portion sizes, will order again in the future.

Great food and nice atmosphere. Had some bao buns, pad thai and firecracker noodles - all delicious!

Very nice experience with the place, food was quick and tasty, service was great. Really worth it. Will see you soon.

Love the food everything was perfect 🥰

Excellent service by Yaminu and the Fire Cracker Prawn Noodles were absolutely tasty and fresh. Highly recommend anyone to try this pan asian cuisine...

Took over an hour to arrive and food was cold

My order never arrived. I called 18 times and no one answered: I emailed the restaurant. I messaged on Instagram and no one bothered to reply. Spent over £50 and no food! Do not order! I do not recommend!

First time visiting this place and it did not disappoint. We dined here a bit late in the evening and it was not busy at all. They were very busy with takeaways. The waitress was very friendly and attentive although she was busy with takeaway orders. We ordered the chicken bao bao and firecracker wings for starters and the katsu chicken fries and mae gorang noodles. The portions were quiet big for us so we got to bring half our meal home. Would definitely recommend this place. It has a nice atmosphere with a friendly service. The food was delicious as well. Definitely will be coming back here again if we are in the area.

Forget Wagamamas this is the new Wagamamas but with flavour! Highly recommend our 10th time eating here!!