Rasoi Waterfront in Swansea

It's a shame I can't give a better rating. As a lover and self proclaimed connoisseur of Indian food, Rasoi has all the makings of a fine establishment, however... Staff need better training. On multiple occasions simple questions RE dishes have had to be relayed by the serving staff to the chefs as the staff are unsure on menu items. Curries have been wrongly served to guests.. again, it's the servers job to get these things right. Also had a bad experience with there weekend lunch offer once. Nowhere does it state that they close the kitchen for 2 hours at 3pm. Our booking was for 2.45, so 5 minutes after sitting down we were told we MUST order now before the chefs finish for their break. They shouldn't accept bookings at these times if their going to proceed to rush customers. The menu for the lunch menu is also confusing and easily misconstrued leading to a more expensive bill. This all being said. The curries are fine. The breads are nice and fresh, chutney trays are good too. Portions are a little low, but that's pretty normal these days for dine in upmarket Indian restaurants. I would say it's worth a visit for a nicer occasion as the restaurant is nice. Just bare in mind the service issues that can occur.

I have tried biriyani in many indian restaurants in Swansea, but Rasoi took first place for lamb biriyani. Decent taste. Served very hot 😊.

Cold really awful chips. Chicken tikka wrap felt like something for £3.50 from Greggs not for £10 had about 3 tiny bits of overly spicy chicken. Even the peshwari naan was just passible. Very strange as im sure ive been there before in the restaurant at night and had a nice meal. Wont be ordering again. Bit if a joke.

Super place to enjoy an authentic Indian meal.

Absolutely wonderful, we came in for our 3 year anniversary and Shraddha was a great host and even brought us celebratory fizz!

Food was spot on and didn't take ages to arrive once order is placed

Gorgeous food, wonderful service, attractive interior. Would love to go again!

Excellent Food, great quality and taste . One of the best we had so far in UK.

Delicious, great food, fab service

Excellent location, great food and wonderful service. All the dishes were in small portions but delicious. Very authentic. The atmosphere was relaxed even though the restaurant was fully booked. The decor is stylish. I would recommend booking a table in advance.

Incredible food and even better on take out , save 20% on food when we picked it up ourselves. Food is always great quality and flavours are the best we've had. Highly recommend the dishes with lamb in them.

Well, Food quality is just wowsome. I mean too delicious ane ambience is just so vibing.!

The lunch set menu is excellent value for money considering the portion size and quality of the food - it really tastes great. Lovely layout, decor and location. Service could be a little faster but highly recommended.

Amazing food as always! Kinga was great! She was so friendly and accommodating to me any sister! Thank you Kinga for your hospitality :)

Food was amazing tasting, but portions were really really poor. Chicken Tikka Shashlik - 6 pieces chicken with 5 slices of pepper. Nan bread was small & thin. Will buy again but will budget for an extra £10 on sides to make a meal.

Lovely atmosphere. and the food was absolutely phenomenal. Vindaloo was explosive with spice and flavour and the staff were very welcoming.

My friends and I had lunch there yesterday. It was an utter waste of time and money. First, the quality of the food was actually good, but the quantities were very, very low for the price. They took almost 2 hours to serve the food. My friend and I ordered two mojitos after the mains. The menu stated that the ingredients were strawberry, passionfruit, lemon, and mint. These guys gave us the mojito made only with two slices of lime and a lot of mint. I didn't see any strawberries or passionfruit in it, yet they charged the same price. I was very disappointed.

Over an hour wait for food. Over half hour wait for drinks. Waiter with the box cut hair style, his attitude was terrible. Had high expectations but service was poor and Food not that tasty. Good for a drink up. Wine menu was bigger than the food menu lol sorry guys I had to be honest. Beautiful restaurant though. Honesty is best policy.

Great place for authentic Indian food. All the dishes were delicious. Service was bit slow though.

One of the best Indian spots in swansea. The biryani is amazing paired with some yogurts and their butter chicken is perfectly balanced and not too creamy. Their samosa chaat is a must have.

Excellent service and delicious food always

Really tasty, great value lunch menu in a friendly elegant setting. Great service from Dikshay.👍

The curry was absolutely amazing and the best onion bhaji I've ever tasted. We went for a birthday meal and the food was amazing. I really wanted to leave a 5 star review but the service here is very slow. It took them 5 minutes just to pour my pepsi and when we finished we had to ask 3 time for the bill.

Decent food. Nice ambiance. Good service. Can't really ask for more.

The food here is to die for, the staff are so cheerful and happy to help. We will definitely be returning.

Ordered on Deliveroo quite a lot of food, close to closing so I half expected the restaurant to decline the order. But they didn't. It was the best curry I've had in ages! So rich and creamy and lots of meat too! My new favourite 😀

Tasty Indian food. And I like junior menu options 👍🏻

Not something I would normally do but sadly have to leave this review. We ate here this evening as a fathers day surprise meal, and it was a letdown. We had a reservation but still waited 15 minutes to be seated, even though the place was only half full. Once we sat down, we had to flag someone down to order drinks and food. It took 30 minutes to get our starters, and when they arrived, we realised we didn’t even have forks and had to ask for them. Waiting for the mains was even worse—another 35 minutes and we even had to ask staff to take our starters plates away. We had to ask the staff where our food was. Thankfully, our two-year-old was patient, but it’s unrealistic to expect a toddler to wait over an hour and a half for food. Other diners looked just as unhappy as we were. When I spoke to the front of the house, he apologised but blamed it on being busy. That excuse fell flat since they were still taking walk-ins. Other diners I talked to had the same complaints. For the prices they charge, you’d expect much better service and food quality. Even up to when we had finished our food not one person working there had asked how everything was if we wanted anything. We won’t be going back.

nice food , the lamb boa is very nice wish there was 4

Hands down the best Indian food in Swansea. Staff are lovely and accommodating, good is mind-blowingly amazing and the atmosphere is so lovely. We've sat inside in the past, but more recently, we sat on the patio with patio heaters and we definitely weren't forgotten about out there. Staff would regularly check in to see if we needed drinks or anything else. Thanks so much Rasoi! See you again soon.

Had evening meal, starter and main. It was sooo god and the decor and staff are wonderful. Definitely recommend.

3rd time visiting. 5 and a baby. Again a brilliant experience. Our guests were blown away and definitely want to come again next time they visit from up North.

Great place. Inside is very comfortable cocktails looked great. Good was fresh and tasty, chat poppers were cold, which was unpleasant but that was the only negative and personAl preference.

The place is very nice and looked quite upscale. The food is average. The food seemed well decorated and well presented and we had huge expectations from it. But it came out a bit disappointing. Especially the Kali dal was undercooked and roomali seemed very different from what it should be. It seemed like a flat bread. The pilau rice, chicken tikka shashlik and shahi paneer were good. Another aspect was that the wait was huge. We had to wait for 45 mins for food after ordering.

This was a bunch of lads looking to get a late meal on a Sunday night one hour before closing. The staff could not have been more welcoming and helpful. Food was beautifully prepared and tasty. No negative at all. Only best wishes to the staff and cooks for a great dining experience.

Food arrived cold , onion bhaji were greasy and soggy madras tasted mostly of garlic and nothing else , made many attempts to contact but they only seem to like comments on Facebook and don’t reply to emails don’t waste your money

Food cane early but was cold. Chicken was tough and the sauce for the butter chicken was awful. Tasted like peppery cheap tomato soup. Not nice at all, have always been happy when we’ve eaten in here so I was very disappointed

Cracking mixed grill at a reasonable price. The masala chips are fantastic. Shame it's not closer

Came here for set lunch. They have 2 menus £15.95 for 2 courses and a side or £10 for a a main and a side plus £3 for a starter. Different options on each but plenty of choice and one of the best set lunch menus I've had. We had onion bhaji, chicken lollipops and chat bombs to start. Mains were 2 x butter chicken and chicken shaslick plus 2 rices and a naan. Full size portions and the food was fantastic. Have been out all week for different lunches and dinners celebrating my partners birthday and this was my favourite meal. Our waiter Dikshay was brilliant. very professional and courteous and always had a big smile. We will definitely be back.

Absolutely fabulous food and service.the restaurant had a lovely ambience and whilst the wine was expensive,the food wasn't 🙂

Biryani was dreadful, why is it so difficult to get a really good biryani in the UK? I've been to so many restaurants in the UK, and can count on one hand those which are anywhere near as delicious as you get in India. They're always completely lacking in any robust, complex flavours. Bread was a touch undercooked. Starters were the star of the show. Pleasant interior.

Delicious food, and great service

Went here as a large booking. Food was nice but having eaten in the other Rasoi it was not as good as usual. It is pricey but usually worth the price but on this occassion i felt it was over priced for the quality. Still beats most indian restaurants but not the 5* it usually is.

Excellent great food, service, and atmosphere.

Wonderful menu and beautiful food. Highly recommended!!

Unfortunately we had to wait over 2hrs for our meals (as deliveroo was prioritised). When we asked for a round of drinks to offset the inconvenience, it was a straight up “no” from what appeared to be the manager. After a while, he came back, and we were then offered a free shot, so we requested a baileys or whiskey…to be then told, that wasn’t a shot…. just tequila, which we politely declined. Really strange customer service. I don’t often write bad reviews but if you are hungry, in a rush, or would like the waiter to remember to put your order into the kitchen, this place probably isn’t the one.

Good food, excellent service. Shahi paneer and mushroom rice was awesome. Chicken biryani is only average. Chilli chicken is also a must try.

Awful experience gets order completely wrong and never do anything about it tells you to go through just eat and then they do nothing. Waste of space

The starters were missing and the £18.50 mixed grill is in the photo so you can judge that yourself. Called the restaurant and told them that I’ve put a claim in for the missing food (starters) through deliveroo but was unhappy about the quality and portion of the £18.50 mix grill. They were no help and just said the manager is not here. I don’t mind paying good money for good food but this is awful. My advice would be to avoid completely

Second time here as a lone diner. Great atmosphere, great staff and the food is lovely. Service a bit slower than other places, but it’s worth the wait. My go to when staying in Swansea with work

This is the place where I have seen the most disrespectful manager. I was shocked when I saw the way he disrespected delivery drivers

The food was delivered through deliveroo all the chicken tikka masala which did not taste like chicken tikka masala and was very cold naan bread very thin and cold chips cold rice cold everything was cold deliverable did nothing to help

the delivery guy got lost. the ordered 2pcs naan bread was just a whole cut into 2. chicken tikka masala was missing. rang the restaurant and the guy said he will send the refund. until now there's no progress of action.

I've had better microwave curries

Driver collected food but didn't deliver. Phoned restaurant was told it wasn't their problem. Disgraceful service. Unable to claim a refund from them or just eat.

best indian dish I've ever tasted

A really nice Indian restaurant. Their lunch menu is especially very good value, the food is great. Definitely worth a visit when you're in the mood for Indian food.

Lovely place, slow service. The food looks so good online but was disappointing. I went to eat there with friends on my birthday in December. No one really ate. I forgot to take pictures of the food. However, I did get a cake slice which was really nice of the staff.

Excellent food, and although we were late eating, it did not feel rushed. Really interesting take on some classic dishes and amazing flavours. The set deal, although limited in choice, is very good value.

Absolutely great food. We enjoyed all the things we ordered. Met the expectation of authentic Indian cuisine. I was skeptical at first, but definitely a must try after having visited this place. Some of the dishes were exceptionally well. Thumbs up!

Really enjoyed the lollipop chicken, and the samosa chaat was incredible, almost ordered another one straight away. Unfortunately there was clearly an issue with our order as only my starter arrived, so had to eventually ask what was going on after waiting a while and the waiter apologised, so we got our other starters 5-10 mins after. Unfortunately, it wasn't just starters there was an issue with, our mains clearly hadn't been ordered properly either, as we must have sat for 45-60 mins after finishing our starters waiting for mains that never arrived before we had to complain again. Tables around us who arrived much later than we did had received their food in the interim. When the food arrived, the Lamb biryani wasn't terribly flavorful, definitely wouldn't order biryani again, and while the makhani sauce was amazing, it was only an incredibly miserable thin smear in the little tin it arrived in, amounting to two tablespoonfuls. The butter chicken was pleasant, but felt the flavour could have been punchier. Panchratna was ok, but again, flavour could be more robust. The special chips were nice, but I'd probably prefer them without the sauce next time. I know it doesn't sound like it, but I did really like the food overall, the highs outweighed the lows, and I'm looking forward to returning again, the food is pleasantly different from the majority of Indian restaurants you find in Swansea. Unfortunately there were some serious problems in service, surely if a customer tells you starters didn't arrive, you'd make sure there isn't a problem with the mains too. I don't know how we ended up with such major problems in both parts of service.

Awful food. It was cold when it came. Chicken was tough and hardly any sauce. Won't be ordering from there again. Very disappointing especially for the price!!

Lunch time menu was good, great service from Ajit

Great place to eat and awesome food.

Not a Indian restaurant, more a fast food restaurant, had only just started starter and our mains were placed on our table ,no atmosphere at all . No seafood on the menu no king prawns ,music was modern western, need to have a look at the running of this place John Coan widnes

excellent quality of food, highly recommend, wish they were closer to our hometown

I've had lunch a few times here and it has been amazing. Reasonably priced, tastes good, Cobra on draught and clean loos. What more could you want?!

Went for a valentines dinner. It was lovely. I would definitely recommend this Indian restaurant.

Turned up on time to collect. Waited an additional 30 minutes. There was a dish missing from my order when I got home. Food tasty, but a bad experience.

Lovely place. Great food with a bustling atmosphere, even on weeknights.

Great food, great cocktails and great service. What's not to like?

Amazing environment, food was amazing, best hospitality, birthday present was amazing. Best Indian restaurant in swansea. Thank you so much for everything.

Delicious food, Eco-friendly environment,Excellent service

Shocking front of house service. I didn't book so was waiting for a table. I changed my mind to get a take away. The waiter couldn't even be bothered to acknowledge me after I said I wanted to order to go. The reception area smelt bad too. Not a good experience.

Amazing food the service was amazing too, highly recommend and will definitely be back!

Thoroughly enjoyed the food here, good portions, well flavored.

Great place to be , great location , great staff (at greeting) , food excellent , prices good too , well worth a visit , top marks

picked it up ten minutes early and it was already bagged and luke warm clearly been there a while. By the time I got home ten minutes later it was cold. butter chicken smelt and tasted like tomato soup not convinced it was even the right thing. will never order again

Great Indian food with great service and prices

sent the wrong madras asked for lamb but chicken was sent instead

Lovely atmosphere, the food was incredible best Indian I've ever had! all hot and fresh and presented lovely. The service was fantastic very attentive and professional from all 3 that approached us, thank you so much!

Visited on Saturday evening with my wife, had excellent evening, food,service, atmosphere all fantastic. Would highly recommend. First visit and won't be last

They sit you down and forget about you. 30 mins after being seated, they remembered about us and took out drink order and the coke and bottle of water only came another 30 mins later. That’s 1 hr wasted without any food order taken. Utterly shameful

Poor menu.. As indian food goes its bland and missing the point

Delicious food, friendly, helpful staff, comfortable and stylish surroundings - we really enjoyed our evening here. I messed up the booking and reserved a table in the wrong branch of the restaurant by mistake but they were so nice about it and found us a table for six anyway. We were celebrating a birthday and we'd brought a cake with us which they kindly brought to the table at the end of our meal, complete with candles, and sang happy birthday. Just really nice! Thank you!

On Sunday, we dined at this establishment for lunch. It's a charming place with excellent service. Although the food appeared appealing, the taste didn't meet our expectations.

Very impressive place. The interior is very nice and has a very good quality to it. The service was okay except they could not find our booking, however, once we had proven that we had book they did give us a table. Throughout the meal it was difficult to get the attention of staff to order more drinks and they also brought the starters out at the same time as the mains which was annoying and a disappointment. The food was not a let down though, the chilli chicken to start was amazing and the chicken tiki and chips for a main was brilliant, if anything, it could have been a bit spicier. The portion sizes was also very good, no one in my party could finish all of their mains as there was so much.

Lovely delivery driver and nice meal

Came here on a Friday when it wasn’t so busy. Service was good. Food was amazing. I had the salmon. I loved the starter. Didn’t try the deserts. The mock tails were nice too. Highly recommend. The atmosphere was really nice too. I loved the good sized tables too

Gone twice over the last year, very well planned menu and good food without trying too hard. Sits well above your average high street Indian restaurant

Loaded fries and Mixed grill - the one! The owner looked after the whole group of 10, immaculate to say the least. Best food in the UK!

Came for dinner, left with an experience. Smiling staff, tasty food and a beautiful view. All catered for and the veggie options hit the spot. This is the new go to for our family.

Shaslik gorgeous, all round absolute great food and service. Thank you very much 👍

Good quality food. Friendly staff. Recommended

We had our second meal at Rasoi (at the waterfront) and was absolutely delighted with the food again! This time however, our food came a little too quickly (I know... worse complaints to have) so I had to rush my chutney! Can't fault the waitresses and kitchen for the awesome experience! Will be back in January :)

Perfection - was hot on arrival, as good as it tastes if sitting in! Will order again in future!

Celebrated my birthday lunch here today, we allows have quality service and the food is the best. Surprise cake made our visit even more lovey. Thanks to the team ******* Mary

We originally travelled to Swansea for a gig but was cancelled, so we booked the Rasoi as a last minute thing, I hadn't heard of it before, but was really pleased we did. The minute we walked in we were welcomed by the staff and they were very friendly. The atmosphere and restaurant was great, the Christmas tree was up and looked very festive. The food was amazing. I can't fault this place. We will definitely be back

Quality food Superb service Great atmosphere Top restaurant

Superb attentive and informative staff. Great quality food and the evening meal deal is very nice with plenty of choice. Thank you. Update: went again today and it was superior. The lunch menus are super.