Rainbow Chinese Takeaway in Stoke-on-Trent

I ordered a takeaway last night (for delivery) and the turned up an hour late. We ordered £48 worth of food and it was disgusting, tasted of salt and to top it off, we found a big hair in the food. Definitely won't be ordering from here again.

The service was good and fast. Collected the meal which was ready 15 minutes after order was placed over the phone. The food was piping not and really delicious. Would highly recommend. Will be ordering again soon.

Got very expensive delivery £1.50 1 min away £3.20 for chips disgusting for bag of chip I won't be going here again

Been using this place for years. Fantastic food with great customer service. Will 100 percent be ordering again.

I just ordered a takeaway for rainbows 🌈 in Bucknall, cost £35 and the egg fried rice was freezing. Phone and explained to the woman and she said, "The rice was very hot."

Ordered for over 6 years, the finest Chinese food I have ever tasted, always piping hot, fast speedy delivery service, staff are always s friendly and so so lovely to send me a calendar every year. Highly recommend 5*

Food was over 1 hour late. Should have been delivered within 1 hour of ordering at 18:20 and ended up turning up at 20:30 after having to chase the order through just eat. Food was good but they need to polish up on their delivery times.

Beautiful food , very good quality ingredients. Best Chinese in Stoke. Delivery is always quick and the delivery drivers very pleasant.

Great authentic food . Delivered on time and piping hot and good portions. Wouldn't hesitate to order again. We'll done!

Used for 2 years never again, called to say food not delivered but say it had been when we checked our cctv clearly showed he did not knock just left food on floor. But the attitude of the shop was disgusting and will never use again

Shocking experience, they refused to take responsibility for there own problem, used rainbow many times on this occasion staff put me off ordering again from them in the future

Every week we have our favourite food cooked and delivered and every week it’s delicious excellent value for money and the staff are lovely thank you

I ordered from here, I’m a vegetarian and I asked for some bbq sauce to go with my meal and they sent bbq spare ribs. I rang up to ask for some bbq sauce instead of these ribs and she spoke to me horrible on the phone and said use the bbq sauce out of the ribs! Are you serious? For one I’m a vegetarian, and two have you seen the amount of bbq in them tubs. I wouldn’t even be able to get half a shot glass! So rude and I feel discriminated not going to lie!

Recently ordered from here and they forgot half my order. I rang back up as i was missing a few things including sauce. The women who answered told me to use the BBQ sauce at the bottom of the spare ribs tub even though im vegetarian. As she was not sending the delivery driver back even though they were in the wrong!! FUMING

Had a take away fyom here ribs cooked to death chicken wings cremated and beef was fatty not the best meal wont be ordering from here again

Reasonable prices, food was hot and portions are average. Food was a bit on the greasy side, but tasted ok. Nothing special, just convenient as it’s walking distance from my house. The decor could do with updating as that put me off for trying this place for 6 months as it looks grubby from the outside. They only accept cash and there isn’t a cash machine within walking distance.

Excellent quality delivery on time good prices and when an error was made corrected in 10 mins with fresh hot food

Fantastic menu, fresh hot food @ great prices & excellent portions. So good we have been 3 times in 2 months

We had a family Chinese takeaway last night from Rainbow . We collected the food . The food looked and tasted superb . The whole family all said we would use again definately

He pedido desde aquí esta noche. Mi pedido llegó después de 1 hora y 20 minutos. Mi pareja y yo fuimos a poner nuestra comida y parte de mi pedido estaba perdida. Llamé hasta hacerlos conscientes de esto y me dijeron que la próxima vez que orden que puede tener algunas gratis. Les dije esto no es lo suficientemente buena, ya que estamos perdiendo lo que quieren ahora. Después me dijeron que podía tener lo que faltaba que me entregaron entonces el resto de mi orden estaría fría. Nos dijeron que no tienen tiempo para cocinar el resto de la comida esta noche así que pedí un reembolso completo y volveré la comida y todavía 40 minutos más tarde todavía no he tenido mi reembolso. Servicio Asqueroso! !

Been ordering from here for years! Never once a problem. Great food, great service 👌🏻

Been ordering from here for years! Never once a problem. Great food, great service 👌🏻

Took 1 hour 30 mins from ordering and cost more than if I rang direct

2 hour delivery wait ! Cold food Bad service

Food was brilliant, always my first choice for Chinese.

We ordered Thai Green Chicken curry and it was terrible, it wasn't fresh, tasted like the worst jar sauce you could get, way too hot and almost chemical in taste... That has put us off Rainbow Chinese, we will not order from here again. Waste of money!

Took 1 hour 30 mins from ordering and cost more than if I rang direct

Great food,fast delivery. Would defiantly recommend

We ordered Thai Green Chicken curry and it was terrible, it wasn't fresh, tasted like the worst jar sauce you could get, way too hot and almost chemical in taste... That has put us off Rainbow Chinese, we will not order from here again. Waste of money!

2 hour delivery wait ! Cold food Bad service

Food was brilliant, always my first choice for Chinese.

Food was good but 2 hour delivery time is far excessive! Our usual chinese place too, will start looking for other chinese takeaways

The food was really good quality and tasted fantastic. Delivery time was terrible. After a follow up phone call it arrived 50 mins after the quoted delivery time, 100 mins after the order was confirmed. The app even said it had been delivered when it hadn't left the shop yet.

Food was good but 2 hour delivery time is far excessive! Our usual chinese place too, will start looking for other chinese takeaways

The food was really good quality and tasted fantastic. Delivery time was terrible. After a follow up phone call it arrived 50 mins after the quoted delivery time, 100 mins after the order was confirmed. The app even said it had been delivered when it hadn't left the shop yet.

Fast as normal the food was great

Fast as normal the food was great

After the meal arriving an hour late it was freezing. I had repeatedly attempted to call the restaurant for 25 minutes prior to its arrival with no luck. I spent £23 on food. I ever ate due to it being freezing. 'My can of pop was the warmest part of the meal. No apology given and even after delivery I could. To contact the restaurant to complain.

My food arrived an hour and half after ordering, and 35 minutes after the stated time. The restaurant didn't answer when I called. When I complained to the delivery driver, he said "yeah whatever" and walked off. Not happy at all. One star given as you can't leave no stars.

My food arrived an hour and half after ordering, and 35 minutes after the stated time. The restaurant didn't answer when I called. When I complained to the delivery driver, he said "yeah whatever" and walked off. Not happy at all. One star given as you can't leave no stars.

After the meal arriving an hour late it was freezing. I had repeatedly attempted to call the restaurant for 25 minutes prior to its arrival with no luck. I spent £23 on food. I ever ate due to it being freezing. 'My can of pop was the warmest part of the meal. No apology given and even after delivery I could. To contact the restaurant to complain.

Didn't have much taste nothing free not even a bag of prawn crackers! And they were expensive

Didn't have much taste nothing free not even a bag of prawn crackers! And they were expensive

My favourite Chinese in Staffordshire

Orderd beef curry it was tasteless and only contained beef with loads of onions

My favourite Chinese in Staffordshire

The last 4-5 orders were excellent quality, not so good this time

The last 4-5 orders were excellent quality, not so good this time

Delivery was over 45 mins late and had to ring 3 times to see where the order was 👎

Average Chinese takeaway, don't expect the ritz standard but food delivered was good, tasty and still hot.

Delivery was over 45 mins late and had to ring 3 times to see where the order was 👎

Orderd beef curry it was tasteless and only contained beef with loads of onions

Went to friends and they said this place would sort a good meal for the end of the night, however they got the latter correct as the delivery service was very slow and the quality of the food was not there, a shame to have this to finish what was a good night

Food always delivered earlier than stated, always hot, always delicious & delivery man always polite :-).

Delivery was estimated at 8.30 but was delivered at 9.15. It also appeared delivered on the app which was concerning so phoned to check. Food was warm and tasty though.

Delivery was estimated at 8.30 but was delivered at 9.15. It also appeared delivered on the app which was concerning so phoned to check. Food was warm and tasty though.

Great food fast delivery will order again

Great food fast delivery will order again

again a good meal, piping hot on delivery.

again a good meal, piping hot on delivery.

Lovely food delivered hot and really quick but stuff was missing and when I rang them to see why they said meals didn't come with wot was on the just eat app and it was there fault because app hadn't been updated.

Lovely food delivered hot and really quick but stuff was missing and when I rang them to see why they said meals didn't come with wot was on the just eat app and it was there fault because app hadn't been updated.

If i could leave no stars i would, terrible service staff extremely rude when calling back because they messed up my order delivering something i specifically asked not to put on my order due to an allergy and when i called back to complain they argued, and swore at us over the phone and the food was extremely cold on delivery even though the take away is just around the corner from my house so the food shouldnt be cold !! definitely don't recommend!! disgusting wont be ordering from here again!!

If i could leave no stars i would, terrible service staff extremely rude when calling back because they messed up my order delivering something i specifically asked not to put on my order due to an allergy and when i called back to complain they argued, and swore at us over the phone and the food was extremely cold on delivery even though the take away is just around the corner from my house so the food shouldnt be cold !! definitely don't recommend!! disgusting wont be ordering from here again!!

Food was cold and I had peppers in my food again where im Allergic

Food was cold and I had peppers in my food again where im Allergic

Waited 1 hour 40 mins and still no order so i had to cancel due to having to order with another place will not ever be ordering from these again

Order food at 7.15pm, confirmation email received at 7.25pm still no food at 8.30pm. Called takeaway and said was on it's way - arrived at 9.15pm! Obviously order was forgotten and so then had to wait for it to be cooked. Very disappointed - won't be ordering from here again

Waited 1 hour 40 mins and still no order so i had to cancel due to having to order with another place will not ever be ordering from these again

Normally very nice. But 2nite was 20 mins late n food was cold!! Mite have to order from somewhere else next time. Not happy

Waited one and half hours then told it was on way,half an hour later was told a couple of minutes. After another 20 minutes it came, shan't use again as I prefer honesty. Delivery man was very apologetic and said he hadn't long got the order,honestly,

Order food at 7.15pm, confirmation email received at 7.25pm still no food at 8.30pm. Called takeaway and said was on it's way - arrived at 9.15pm! Obviously order was forgotten and so then had to wait for it to be cooked. Very disappointed - won't be ordering from here again

Waited one and half hours then told it was on way,half an hour later was told a couple of minutes. After another 20 minutes it came, shan't use again as I prefer honesty. Delivery man was very apologetic and said he hadn't long got the order,honestly,

Normally very nice. But 2nite was 20 mins late n food was cold!! Mite have to order from somewhere else next time. Not happy

Asked for no peppers in my food due to an allergy and I had peppers in my food so it's made me poorly

Asked for no peppers in my food due to an allergy and I had peppers in my food so it's made me poorly

Lovely dinner . Will defo be ordering again 😀

Lovely dinner . Will defo be ordering again 😀

Took over 2 hours to be delivered and was then look warm so unfortunate as it was my favourite Chinese

Took over 2 hours to be delivered and was then look warm so unfortunate as it was my favourite Chinese

we always order from here and were always highly satisfied with the food and delivery service. The aromatic crispy duck is our favourite

Brilliant food but slow delivery at times.

Brilliant food but slow delivery at times.

bland and stodgy and has had a huge price increase. Just short of £15 for one main with rice and a starter

bland and stodgy and has had a huge price increase. Just short of £15 for one main with rice and a starter

Full marks for delivery time mainly due to delivering in adverse weather. Lovely food as always.

Full marks for delivery time mainly due to delivering in adverse weather. Lovely food as always.

Usually good the pancakes were slimey and the duck dry I threw it all in the bin

Thought we would give them a try and thankfully food was lovely arriving before the estimated time, nice and hot, would definitely order again :)

Thought we would give them a try and thankfully food was lovely arriving before the estimated time, nice and hot, would definitely order again :)

real good food again, good size portion. thanks.

real good food again, good size portion. thanks.

Great food will definately use them again

We didn't feel that the food was up to the usual standard, the rice was in a tub that wasn't quite big enough for the rice, so when we opened it the rice spilt all over..

The food quality was superb, better than any other we've previously ordered , the delivery time was faster than expected and the food was hot . We always use this takeaway and recommend it to our friends family and colleagues.

Great food will definately use them again

The food quality was superb, better than any other we've previously ordered , the delivery time was faster than expected and the food was hot . We always use this takeaway and recommend it to our friends family and colleagues.

Nice food. Delivery can be abit slow sometimes though

Very tasty lovely meal will order again soon x

Very tasty lovely meal will order again soon x