Buffet Fever in Stoke-on-Trent

Went to take my partner here on a little mid-week date, their website and Google both say open and well within their opening hours. Randomly closed without reason.

Chinese food and English food for family of 5 Well good dishes and lovely with wine sweet and lovely good food with Korea good food

Poor quality food. I saw Tesco own brand sausages being cooked, but charging higher establishments prices. Desserts poor .. lack of variety, a bit of fruit, and a couple of slices of cake. Been alot more buffets in amdnout the area and this for me had to be the worst so far !!

Poor atmosphere, but food was OK

Really good food, clean and good choices, staff are very nice and friendly.

I have been coming to this restaurant and it's always been yummy... I also love how Dave and May remember us and always ask how our daughter is as they've known her since she was a new born

Lovely place and lovely food, would highly recommend

Great place to take the family. The air conditioning on a hot day was lovely! Great selection of our favourite starters, mains and the ice cream machine was a big hit. Staff were very welcoming and polite, we had a lovely time, thank you

Amazing staff always happy to help constantly going back because the food I'd to die for 🤤

Smaller choice ensures it's always fresh and hot compared to bigger venues. Bang on, we travel over 15 miles most weeks for the lunch buffet, soup, starters, mains and dessert for under £15, can't be beat.

First time here in years and it was lovely.. plenty of options and not to busy either when going on weekday.

Paid £65 for 3 adults with soft drinks, the selection of food was very minimal & poor quality. Will stick to Bon Pan in future

Excellent food and service as always.

The staff are always friendly and the food is good. Can't complain about the service as its buffet

Small buffet and looks like family run. Great atmosphere and tasty food for even better price. We will definitely be back. Highly recommended!

Had a nice lunch with family. Enough choice to feed everyone. Cheaper than evening dinner, but there's more choice then. Good value and lovely food.

Not a place for me don't like how you pay before you enter and have to queuing outside with the till been right by the door. ok if you like quantity over quality and expensive for what it is.

Was a good lunchtime buffet good selection of foods, friendly staff, clean, good atmosphere.

Visit today was good. Got there for opening time but couldn't believe it was our 5 and about another 10 people. Was shocked for a Saturday, but it could be the time of year. Food was nice fresh apart from Mini spring rolls, and the coke was terrible worse than Pepsi. More like rola cola your mum used to buy at the supermarket. Hence, the 4 stars and not 5. Many cameras gave the impression they had a lot of trouble there. There were actually more cameras than the last time I was there. Staff were pleasant, not going out of their way but not meithering you either. I prefer this. Iv never had the experience that some others have had, but I do give myself at least an hour to eat before closing because I don't need to be babysat and understand what closing time means. So at 12 today when they opened I was there. I gave myself plenty of time and some extra time if needed before they closed again at 2.30. Price is £10.80 for adults and about 4 quid for children. Not everything is available for lunch. I'm not sure of night time price.

Had a grt afternoon with friends from qua .Xmas get together ❤️ xx 👍

Overall, a most satisfying buffet. Attentive staff and decent atmosphere. Well worth a visit.

Great place for lunch. Unfortunately it's 30 miles away from us or we'd go more frequently!!

Great place good food and prices

It's a decent place to eat with family. However, we were not provided enough seats. Food came out at slow pace but the overall experience was decent.

First visit and it was good. Staff were very polite and friendly. Good choice of food. Small dessert selection. Drinks brought to the table. Very bright and airy with plenty of seating. Will definitely visit again.

The food, whilst the selection is small, is delicious and the staff are lovely.

Outstanding value for money & very attentive staff

Great food, nice managers. Clean restaurant.

Food always top notch. Service amazing. Always a favourite

Great food and a decent selection of dishes even at lunch

Food at lunch time is beautiful better than any takeaways go when the kids are at school for a treat

Had an excellent night out,food was great and well looked after from start to finish, worth coming all the way from Warrington to meet my son and his girlfriend there xxxx

Great place, food always hot and freshly cooked in view. Owners are very friendly, can't fault the service provided.

Advertised to be open at 9:30pm online, in the door it says open until 9:00pm. Got there at 8pm, all the doors locked, staff were inside sat down and just staringat us. people were still getting food from the buffet

We arrived at 7.15;. Eat small amount went back for moor said at 7.40 wernt filling any main meals up at 8.00 pm asked if we wanted any pudding putting everything away was wanting use to leave 8.15 would never go back food made your mouth very salty poor service give it a miss no vegiterian opshions

Horrific is the only word that comes to mind. There is no Chinese authenticity about this place I’m afraid to say. Staff however were very pleasant I’m pleased to say. Booked a table for me my partner and son for late dinner at 8pm. Half of the buffet starters were empty and the rest appeard to be scrap left overs. Everything we were able to eat was the worst food I’ve ever ate out. This being said the staff did offer to put more food out if we requested specific item. Which we did. Even then food was so bad i in particular had to just give up eating and skip to desert. This was not the best neither. Ice cream but nothing to put on it such as saucer or bits or chocolate. We payed £62.50 for 3 x buffet. 1 x red wine and 1 x Pepsi. I do feel guilty for writing this but I wish we’d of stayed at home and cooked for us

My favourite place in town, great food with lots of choice and the best staff I've ever met.

A weekly treat.......food- drinks cooked- poured freshly. Lunch time is a very Good selection of hot food, salad bar and deserts. Evening there is even more choices.

Really nice food, yesterday some food was to spicy though. But usually spot on, highly recommended

Me,my wife and son visited this evening just before they were due to close and they went above and beyond to accommodate us by cooking extra dishes for us. Could not recommend enough good food at reasonable prices thank you 🙏

First time coming. Turned up at 8pm, it was not meant to close until 9.30pm since arriving. I haven't seen a single person refresh the food. I started with the starter selection to find a very substandard amount of food available the "battered crab sticks" were nothing but deep fried fish sticks that you could probably make at home and buy the fish sticks from a local supermarket, only one lonely prawn toast. The best part of the starters is the aromatic pork. Then on to the mains. Yet again, not a lot left, and still nothing brought out. The spicy rice was hard and tasted like it had been left for at least 30 minutes to go too hard , and I had to leave the small portion that I had plated up. The noodles were hard and lumpy. But the food wasn't all bad. The sweet and sour chicken was a good 6/10, the same as the mushroom and garlic shame that there wasn't anything to place it on. On to the desserts, the Swiss roll cake dry but the cake slices were nice and moist, the jelly next strawberry jelly very nice you would probably fill up on that but the orange jelly was very very crystally to the point that you can taste the granules or the mix still dissolving in your mouth if that's your thing the I would eat that rather that the Swiss roll. Ice cream here is definitely the best and that would be because it's out of a machine unfortunately the is no syrups to place over the top, only some fruit. I'm still in the restaurant at 9 pm, not due to close till 9.30 pm. All of the food have been removed and cleaned down. This is posted at 9.15pm

Beautiful food. Super friendly staff. Good price for the quality. Would highly recommend.

Well Sunday afternoon 20/08/2023 the time 1-55pm closing time 2-30. On arrival we were greeted with “we close at 2-30 so you won’t have time to eat your food” and basically turned away. We thought that we would be the best judge of how long it take to eat lunch not a rude old aged oriental person waiting empty the place and take a Nap. We won’t bother again, they don’t deserve the business, SO RUDE

Excellent food and reasonable price

Me and my partner visited over the weekend and left feeling pretty disappointed. Upon arrival we paid £42/£43 which included two soft drinks. Walking to our table the first thing I noticed was the lack of character. The only thing obviously Chinese was the lanterns hanging from the ceiling. The tables were dressed pretty plainly and to be honest, the restaurant didn’t really have any atmosphere at all. It felt like a former car showroom converted. Upon going up to the buffet the first thing I noticed was the limited choice. A lot of the dishes hadn’t been replenished which I found quite strange considering it was 7.30/8p which to me seems a pretty busy time for meals. Of what we did have, I have to say it was really nice. However, for the price we paid, i expected more. After mains I then went for desert and faced even more disappointment. I could either have chocolate cake, plain ice cream from a machine or an assortment of cheap fruit including Grapes, orange slices and watermelon. Hardly a mouthwatering selection. I’d love to give this place a second chance but for the price, I really can’t justify going back. The staff were helpful and the owners (i assume) who sat by the front door were so nice and thankful as we were leaving.

Food and service always great.Says it all when you've had food from them for the last 37 years.Keep up the good work. 👍

Very lovely place, nice food and friendly staff.

Food is good I love the Ice cream

Went last night with a few friends. One of my friends vomited as soon as they left. My self and a few others have food poisoning. What bit of food that was in the bay Marie's, was very salty, which is not a good sign, all rice was as hard as stone. Not recommend.

I often leave reviews but now I have to ! Yesterday at lunch time I took my family to have lunch I thought it would be nice to take my family out for lunch but the food was out of taste no salt nothing we ordered a pint of Beer which we waitied nearly half a hour to get it the lady at the till was very rude and did not even smile ! And told us that we have to pay for it which we already did ! There was only this waitress who was the only one polite and kind she tried the best to get our drinks but clearly it wasent her fault ! The fault was the woman at the till and at the bar she was making the drinks for so long ! And the lady at the till also was on her phone texting while me and my family was waiting and she clearly saw that there was a queue outside which she didnt care and was keep on her phone !! This is my last time coming here expensive and not good food Bon pan asia is wayyy better than this You pay 9.99 for lunch but you have so many foods on selection even indian foods !

Food was OK, but not as nice as previous occasions , some was abit dry

Lovely variety of food - with starters, main courses and desserts all included in your price.

If you like Chinese take away type of food, and lots of it, at a reasonable price, then this is the place. No frills.

Lovely food lovely staff very friendly.

Good food, good prices . Nice and clean. Only issue is the lack of decent highchairs. Been a few times and will be back again

Food of a decent standard for the price. Staff friendly and helpful

Personál its fantastic there are always free places

Known the owners for years £10 each for dinner all you can eat the food is fresh out constantly and is Incredible, staff are so polite it's unreal! Highly suggest to anyone. Please note they add more at nighttime but it cost more

Very comfortable to eat and the staff are very helpful to the customers and next I will be celebrate my Birthday again.

Did not get futher than the door met by very rude member of staff at 2pm to be told they we no longer serving when advertised as closing at 3pm left won't be returning we went to Bob Stoke and welcomed by lovely helpful staff.

Can take a while to get through the door, customers have to pay to eat and order drinks at the same time, right by the entrance. Food is OK, and price is very reasonable. The kids love it because they get to try lots of different things.

All good.. Super fresh for everything..

Great buffet, food was all hot and fresh can't fault it, reasonable price for Sunday Buffet Thanks

Bit of a cattle-market, being bright and noisy and full of hungry bodies, but great all-you-can-eat buffet, nicely prepared and very tasty. Staff friendly and helpful, and constantly buzzing around making sure everything is tidy and running smoothly. Probably not somewhere for an intimate meal, but perfect for family nosh.

Love taking my family here as the food is so good, always fresh and super tasty. Can not rate buffet fever highly enough 👍😁😁

Came this evening, staff are fantastic, really friendly, been so many times, never seen it so busy the que was huge, the only thing that would we have a little niggle at is it would be nice to see different foods and desserts on the buffet, it hasn't changed once over the years on a Sunday evening its the same Foods everytime, dont know the guys name who works emptying the tables and bringing you drinks but he is always smiling and chatty what a credit to buffet fever especially tonight it was manic

Could do with more choice But overall very clean and tasty

Really enjoyed the food nothing changed from when they had the chippy in Robert heath st will always go here

Went there twice, for my dad’s birthday and my brother’s. Friendly staff. The food options is not a big selection but it’s worth the price especially when dining with picky eaters. I eat everything they offer and the food is good. there is one thing I can never deny. They have the best ice cream. Always try it with the sauce as well. BEST ICE CREAM!!

Can't beat this place. Great fresh food Great price always clean and with a welcoming smile 😃

Lovely food lovely owners lovely place

Had Sunday lunch ,fabulous food well cooked and well presented,hot and very tasty,made very welcome ,staff were fantastic,will definitely be going again,great prices too

Excellent quality and quality value for your money lovely place

Visited this place with my partner for the buffet lunch after visiting Matalan we arrived half way through lunch time serving so not late or at the end of the lunch serving, Hardly any choice to choose from, no vegetarian main options apart from rice and noodles , 3 or 4 out of the limited options had run out and the people knew it and didn't bother cooking more, we basically ended up with dregs of that were left. what was amusing is that they were cooking fresh seperate for food for their own family seated on another table 😂. The choice of desserts consisted of a 1 cm thick slice of cheap dry chocolate cake or Swiss roll type thing and ice cream from a machine. And a few bits of melon. Its really gone down hill since we visited before covid and we won't be going again. Sorry but Bon pan knocks spots of this place for basically the same price.

Nice food and reasonable amount to choose from, and good value :)

Went with my hubby after shopping, very poor limted choice and salty , luke warm, no veggie main meal options, food not replenished when runs out so not alot left , expensive drinks, deserts cheap and nasty, limited to a dried up cheap thinly sliced chocolate cake and similar swish roll cake thing a few bits of melon and kiddie type ice-cream machine 🙄 hubby and I haven't stopped drinking since we arrived home, never again il stick to bon pan !

First time. Excellent. Booked 80th birthday party on strength of visit. Good food. Good quality very friendly staff

We were a large group who had prebooked a table. The restaurant was busy with lots of little children running around and screaming excited at a child's birthday party. The queue to get through the door was mixed with bar queue and people who had not booked so it took for ever to get to our rable. Service was very slow and drinks were expensive with Carling at £6 a pint. That's the only draught lager they had. The food was not topped up regularly and each time we went up half were empty. This was on starters and mains. The selection was not as good as previous visits in both quality and choice. Dessert were never great but there was 1 xake choice, jelly, fruit and 1 flavour ice cream. Th food taste was OK at best. We will not be returning

Went for food today, my partner has been poorly ever since, cold food, ice cream machine not working, food taken away as still eating wouldn't recommend.

Self service buffet. Good selection of Chinese dishes

Need to put some desserts, not just lame cake and a few fruits. The ice cream machine isn't even working!

Went here some yrs ago it was nice can't complained .it was clean stopped going when thr price rised

Very friendly staff. Clean restaurant,, Tasty and fresh food, will definitely be returning.

Love this place. Been going for years, never once had a bad meal.

Visited with wife and 2 teenage daughters. Place was a lad messy and felt more cafe rather restaurant. Limited food selection with lots of dishes empty, waiting to be cooked. Food quality was not that great so will not be visiting again

Food is always great. Staff are lovely

Back for a visit after living out of the area for 6yrs. Dave has not changed, still a great guy along with his wife & staff. Food was great 👍 went with my hubby & stepson who also really enjoyed it. Great to know we're closer now & will go more often 5* from us guys!!

brilliant food staff are lovley

Have been coming for a few years,never disappointed..food always hot and plenty of it.. Great place to go while you shop in Tunstall..

The food was OK and mainly fresh but the choice wasn't great. Expensive for limited choice especially main courses.

Can't beat this place for a family afternoon meal. I keep going back so they are doing something right ✅️

It was my first visit here, the food was great, was all self service, as a disabled person this wasn't so good. Staff only spoke to ask how many people and for your money, so very disappointed with that.

Excellent place to eat, really nice food can't fault the quality. David and all his staff are faultless. Excellent value from 1 person to a party of 30+. All round best buffet I've eaten at. A star plus.

Great experience tasty Chinese cuisine at it's best!

I recommend coming here I think it’s a good restaurant to come to 👍

Haven't been since before lockdown it was lovely .

Will definitely be going again! Good was so so tasty, staff were lovely and the whole atmosphere in there is amazing, I will say the food has limited option but still one of the best buffets I have ever been to, will definitely be returning if I’m ever in Stoke again!

It was nice place to eat, food ok, service good all in all 5/10

Firstly, i rang before going to ask if they cooked all menu options now as when it was during covid they had a very reduced menu, to be told yes they do. On arrival you pay before you eat, miserable staff on the till who repeated, 'is that all' three times, surely I'll say 'that's everything thank you' when I'm finished ordering. Starters were minimal and literally just warm. Mains were hotter, however each chicken dish I had was luke warm. Chips cold. I mentioned this to a staff member to be told 'well everything is cooked fresh, maybe there is something wrong with the thing that keeps the food warm' they were literally his words. To finish with dessert, they had chocolate fudge cake, jelly, some fruit and the ice cream machine. I asked if there was any other cake choices and he said no the supplier hadn't got any and they'd ran out of strawberry gateaux. I understand buffet food goes colder quicker, but to have 90% of my food luke warm or cold is not acceptable. I will not be returning.

Firstly, i rang before going to ask if they cooked all menu options now as when it was during covid they had a very reduced menu, to be told yes they do. On arrival you pay before you eat, miserable staff on the till who repeated, 'is that all' three times, surely I'll say 'that's everything thank you' when I'm finished ordering. Starters were minimal and literally just warm. Mains were hotter, however each chicken dish I had was luke warm. Chips cold. I mentioned this to a staff member to be told 'well everything is cooked fresh, maybe there is something wrong with the thing that keeps the food warm' they were literally his words. To finish with dessert, they had chocolate fudge cake, jelly, some fruit and the ice cream machine. I asked if there was any other cake choices and he said no the supplier hadn't got any and they'd ran out of strawberry gateaux. I understand buffet food goes colder quicker, but to have 90% of my food luke warm or cold is not acceptable. I will not be returning.