Based on 8 opinions finded in 1 websites

Based on 8 opinions finded in 1 websites
Nº 348 in 405 in Stirling
Opinions
Pub menu, with a smell of chlorine and no air! Overlooking the pool, sticky tables and menus and really greedy food. Would not go back, just poor standards, with one exception, the manager. He was the most attentive of anyone the whole weekend, he did really well and I appreciated his professionalism
anthonypurvis . 2023-06-16
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The rafters was fab the best Sunday lunch sharing board ! The creamed cabbage was amazing only improvement would be the Yorkshire puds but everything else was phenomenal the manager is lovely and very helpful ! Drinks again a bit too exapensive
Gemski . 2023-05-10
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We were staying at the hotel and decided to eat at Rafters rather than travel into Aberfoyle (felt the garden restaurant in the main hotel was a bit smart for our two year old). Despite checking when I made the reservation there was no children's menu so very little to choose from for children - despite this being advertised as a family friendly option. We also couldn't order a portion of vegetables to go with our meal as apparently kitchen had no vegetables. And when the food came it was so disappointing. Dry burgers with soggy oil soaked chips and Mac and cheese which tasted as though it came straight out of box and had never seen the inside of an oven. To top it all off, two burgers, Mac and cheese (kids portion) and a side salad of plain leaves and tomatoes cost £50. Shocked at how bad the food was here for a hotel such a this. Had better at McDonald's. The service was however wonderfully friendly and made us feel very welcome but completely let down by the kitchen.
anna k . 2022-07-23
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Great time had by me and my daughter, cant thank Courtney and shimac enough for all the help and kindness they showed my daughter.
mark p . 2022-06-29
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Very overpriced I was £23.50 for 2 drinks, a wine and a Baileys. After that we left am not getting ripped off like that. Got 2 drinks in Aberfole was £7.50 more like it.
Dream96389 . 2022-05-23
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Only open Friday d Saturday evening. Was quire quiet for drinks but quite a few takeaways. Nice food but not cheap
GillianF210 . 2020-09-20
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If you are staying at the hotel eat at the main restaurant and not here! Booked a table to be told when we arrived that there was no table, so had to sit at the bar, food was average at best, service was not great and the waiter didn’t really know what many of the dishes included.
anaurts . 2020-03-02
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A Bar Bistro with large screen tv and games area, part of the Forest hill hotel complex located above pool and spa.
normanw587 . 2020-02-23
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259 Opinions
Went in to get a coffee . This is the first and last timebi will go here. Stood at the counter waiting to be served. 2 members of staff stood over in the seating area chatting. They looked over to see me waiting and carried on chatting and laughing. After 5 minutes I decided to leave. I go to Costa daily and never experienced this before . Customer service clearly doesn't exist here.
72 Opinions
We were going to sit in this evening after the Lantern Tour but the staff members in the cafe were rude. Advertising online to sit in after the tour but more than half the seats are blocked off? Staff clearly weren't wanting the work of serving customers or cleaning the tables. When asking about getting a seat we were told "Good luck with that".
33 Opinions
Visitamos este restaurante hace muchos años y siempre disfrutamos de nuestras comidas. Ingresó recientemente y notó los cambios en el buffet y el menú que no nos impresionó demasiado. El formato anterior se adecuaba mejor a nuestras necesidades, pero deseamos que los cambios atraigan nuevos clientes. Sin aparcamiento.
2064 Opinions