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4.7

Based on 2.218 opinions finded in 1 websites

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Nº 130 in 851 in South Lakeland

CUSTOMERS TALK ABOUT DISHES WITH..beautifuloldsteaksausagecookedroastpiefish
Score
OpinionsNoteGoogle2.2184.7

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Perfect overnight stay. Food excellent, staff friendly and helpful, rooms classy and comfortable.

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Gillian Maughan . 2024-11-21

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Stunning location and great service

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Neil . 2024-11-19

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Spotless clean and a good selection of beers and lager

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Stephen English . 2024-11-18

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Accommodation is to a good standard and they're very dog friendly. The dinner menus seemed to not be very well thought out in terms of variety between courses. The breakfast was a bit hit and miss: Really good bacon butty on the first morning but for the second morning someone appeared to not know how to make pancakes. What came out seemed to be a very burned, flat, Yorkshire pudding.

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Charlie Eddington . 2024-11-18

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A warm welcome. Immaculately presented rooms and dining areas. Cheerful and friendly staff. All the above makes your stay a relaxed experience . Delicious breakfasts and dinners from a good and interesting menu.

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elizabeth burton . 2024-11-18

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Amazing hotel, food and staff. One of the best places to stay in the Lakes!

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Elizabeth Baker . 2024-11-17

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Excellent place to go, been quite a few times and everything is superb

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David Sykes . 2024-11-15

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Can't recommend this place highly enough. Wonderfully built and decorated. Very friendly and helpful staff. Upmarket without feeling 'snobby' or overly posh. Fantastic setting. Great food. I hope to return!

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Tom M . 2024-11-15

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Great food and location for a birthday party

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John Johnstone . 2024-11-14

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Fabulous staff professionals with the friendly touch. Lovely meal with my family, great food well presented, fresh and tasty at a reasonable price.

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Wayne Barker . 2024-11-13

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Very good. Super friendly service. Well served beer without having to ask for a top up which is a rarity. Well done! Lovely and clean. Nice afternoon relaxing drinks after a long walk. Could do without the dogs but I suppose you can't have everything. Didn't eat so cannot comment on food. Would definitely recommend.

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Richard Ogden . 2024-11-13

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Only went in for drinks. Great service, beer spot on. Friendly, knowledgeable landlord. Just what you want a cosy country pub to be.

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Andrew Kneale . 2024-11-13

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Friendly staff, superb location, excellent food. Will be returning in the near future.

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Barry Farrow . 2024-11-11

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The Hotel was perfect! The Staff were all extremely friendly, happy and competent. The food was excellent and the portions were great. The room was exceptional - clean, comfortable and a good size. The real ales were perfect and very reasonably priced. I could not fault anything!

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katyskilly . 2024-11-08

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Superb location and loved the warm pub atmosphere. The pub has a fascinating history, the staff are very friendly and the food was just great! Will make time to have a meal here every time we're in the Lake District.

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Alessandro Dowling . 2024-11-08

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Fantastic food and wonderfully warm and friendly service.

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Shaun Greaves . 2024-11-06

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We stayed for one night, including an evening meal, and thoroughly enjoyed every moment. The place was spotlessly clean, and the décor was full of character, perfectly fitting in with its beautiful lake surroundings. Our steak dinner and breakfast were both excellent. The staff were wonderful; they truly went out of their way to make us feel welcome and clearly cared about making sure all guests had a great experience. Our dog, Maggie, had a fantastic time too, especially with the breakfast sausage they kindly gave her. We would highly recommend staying here!

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Mal Gaskell . 2024-11-05

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We just want to say thank you for the warm welcoming we had when we came through the doors, we are a family of 5 with our dog from ESSEX and I can’t say how much we loved the food we ordered, also the deserts was lovely, all freshly cooked and well served!! 🤩. Staff are absolutely amazing and very helpful!! We can well recommend anyone who is also on holiday or passing to come an eat/drink here, really confused with the negative feed back you guys have received as we have had the quite opposite!! 😊. Keep up the good work and it is very well noticed 😊 🤩. Thanks again and we will definitely be back!!

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Craig Carter . 2024-10-30

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Friendly and welcoming -with 3 dogs Great gluten free options too Lovely atmosphere

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Karen Hancox-Barringer . 2024-10-29

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Friendly staff and fabulous rooms. Lovely food. Highly recommend

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jen hi . 2024-10-29

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Outstanding staff. So helpful and friendly. Nothing too much trouble. Sunday lunch lovely. Cosy relaxed ambience. Very dog friendly. Beautiful location.

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Jane Restorick . 2024-10-28

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Had food... Steak night and it was lovely. X

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Simon Yates . 2024-10-25

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One of our favourites when we visit this area. Super dog friendly. Wonderful food in amazing surroundings with excellent staff.

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Helen Temple-Tutton . 2024-10-24

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We enjoyed an even meal here. The place is a real delight. Comfortable and welcoming. Great menu and excellent service. Very friendly and helpful staff.

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Stephen Holford . 2024-10-23

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Food, Beverage and Staff are excellent. Not the cheapest place but you get what you pay for...however delighted with our first visit and stay but disappointed about them running out of Yorkshire Puddings on Sunday for lunch, never had Muffins for breakfast on 3 separate days and all the Bed Pillows are far too hard. However would definitely visit again and class this venue as a hidden gem in the area....plenty of parking but be aware of certain height restrictions when inside :)

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Wares Wilma . 2024-10-21

MORE AT Google

Wonderful cosy pub in Troutbeck fab good and service!!

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Fiona Harvey . 2024-10-21

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Everything was perfect. Lovely comfortable rooms. Delicious food. Great atmosphere. Amazing staff. Fab location. Super dog friendly. We’ve booked up again for next year….thank you to all the team!

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emma snowdon-jones . 2024-10-21

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Really good food, quick service, well kept beer, friendly staff and reasonable prices. What more do you need?

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Mark Phillips . 2024-10-20

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Lovely pub and hotel, great food, friendly pleasant staff, and has a lovely beer named in honour of all Patterdales and an actual menu for doggo dinners! 😋

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Naomi Sharples . 2024-10-19

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Great food in an extremely welcoming establishment. Staff were super friendly and most importantly happy!

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Stuart Kibble . 2024-10-19

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Great ambiance and food. Lovely location.

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Mags Winthrop . 2024-10-19

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Fabulous service, cheeky staff. Food was excellent. All together a place we will be going back to. 😁

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Carole Blackrock . 2024-10-19

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Pre-booked a meal with family. Never disappointed with returning to this wonderful venue.

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Wally Miller . 2024-10-18

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Hi great place friendly staff and nice clean accommodation great rooms and quality food

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mick barraclough . 2024-10-18

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Great hotel very cosy appearance, room was pleasant & comfortable, modern bathroom with good toiletries & robs & slippers for guest use. Good Breakfast, loved the fruit juice in individual bottles. Will definitely return.

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Christine Carson . 2024-10-18

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When you say you're dog friendly you really mean it! Our room was beautiful and practical for staying with our dog, your staff were totally amazing and my dog was spoilt rotten. As were we! We had dinner and breakfast and the food was superb too. Couldn't recommend this place highly enough.

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Jonathan Wheeler . 2024-10-15

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David, Andy and all their staff are so friendly and welcoming you have to keep coming back for over 20 years in our case. The food is excellent and the rooms spotlessly clean. We have booked next year again.

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Paul Bayes . 2024-10-14

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We booked here for dinner, the food was very nice indeed! The place itself is furnished brilliantly and all the staff are very welcoming and professional, I had the lamb and it was cooked to perfection 😁

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richard clarke . 2024-10-14

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We went to the Queens Head for a Sunday roast and the food was exceptional. All the staff were really lovely and we had such a nice time. Thanks everyone!

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Jessica Petrie-Green . 2024-10-13

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Had done a nice walk around Troutbeck tongue and popped here for a couple of ales after great selection of beverages and the seating outside is comfy and relaxing see you again next year

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Luke Middleton . 2024-10-09

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Lovely beer (Patter'd Ale), friendly landlady, a delight

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Nick Cromie . 2024-10-05

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The food was amazing! The atmosphere in the pub was really nice, and the setting beautiful. The staff were brilliant, fitting us in with no booking, and were attentive, but without being intrusive like you can find in some places. The treat jar for the dogs was a really nice touch. We’ll be back on our next visit to the Lakes for sure! 👍👍

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Steve Whalley . 2024-10-05

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We booked a table online and paid £5 per head to reserve the table for Sat eve. Unfortunately, due to a family member feeling unwell, we had to cancel, which we did, a full 36hrs before the reservation on the Friday morning, before leaving for Windermere, so that they could at least fill that table if needed. We rang the Queens Head to say sorry for cancelling the evening reservation but we'd like to eat earlier and could we rebook for lunchtime instead The lady, should've got her name, said 'of course, what time' we said about 1pm and would the £20 already paid reserve the table? The lady replied 'No!' that money is now gone as we'd cancelled the later reservation!!! I beg your pardon, so we're still coming, just earlier in the day and this £20 won't be refunded against this earlier reservation we asked? No, you've cancelled, you've lost your £20 now. The lady then said, so, what time do you want to book for lunch? To that we replied, are you kidding? You've literally taken £20 from us for nothing and now you want us to waste even more of our hard earned money with you? No thank you, we'll take our money elsewhere in Windermere. We could understand if we were cancelling altogether but we weren't, just eating earlier on the same day!!! What an absolutely disgraceful policy the Queens Head has when you pay a deposit online and then need to amend it to a more suitable time. Shame on you Queens Head. At least Dick Turpin had the audacity to wear a mask when he robbed people. Do not book online folks as they will keep your money even when you want to change your reservation. In fact, if that's what they are like before you've even set for in the place, heaven help you should you have an issue with the service or food on the day. I see the reply from the Queens Head, it seems they are missing the point entirely, we cancelled online so that they could resell the table for Sat eve, we then called when they opened to rebook for an earlier time slot. The lady that answered was adamant that we'd lost our deposit and refused POINT BLANK to carry it over to an earlier booking on the SAME DAY!!! You obviously needed the £20 more than we did Queens Head and refusing to simply carry the £20 over to an earlier booking for us was and is a disgraceful way to run a business. As we said, we could understand if we were a total no show. We actually went to eat at another Robinsons Brewery pub, The Mason's Arms, where we were able to book online, no deposit req'd and the staff, service and food were absolutely spot on. Maybe the Queens Head need to follow the Mason's Arms lead and allow customers to book a table without a deposit.

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Neil Bray . 2024-10-05

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Beautiful pub, with such a warming atmosphere! We were welcomed by the young barman with glasses who gave us a great laugh and suggested some good beers. The food was outstanding, not to mention the portion sizes. The staff were so helpful, making sure our dogs were well looked after as well as us. We didn’t stay in the hotel however we are looking into staying after khloe gave us some helpful information and pricing… Thank you queens head for making our experience a joy!

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Joey Thorne . 2024-10-04

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Lovely little out of the way pub/hotel. Nothing is too much trouble for the exceptional staff. Food was good especially the breakfasts. Will definitely be revisiting and recommending to friends.

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Allan Edwards . 2024-10-03

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Absolutely excellent food. The steak and ale pie was delicious.Vegetables cooked perfectly. My son had the pork which was also top notch. Lovely roaring fire after a day on the fells.

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S Cumberland . 2024-10-02

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Made a last minute visit to the Queens Head for food. The food was absolutely delicious - we had fish pie & fish of the day. They were both wonderfully seasoned. What really set the place apart was just how dog friendly they are. We were able to order food for our dog too!! She thoroughly enjoyed her lamb, mash, carrots and gravy! Great service too. Fantastic place!

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Amber R . 2024-10-02

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Fabulous pub with beautiful rooms, great food and friendly staff. Lots of lovely extra touches in the room and great bed linen.

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Lynne Ashton . 2024-09-30

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The Queens Head is a little gem in the Lakes. Great service and a fantastic atmosphere throughout. Food is great value for money. Went with friends and 2 dogs. Really pet friendly they even do Pet roast dinners for the dogs. Will definitely return and recommend.

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tony hanham . 2024-09-30

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Outstanding service. Friendly and helpful staff. Comfortable and clean room with excellent amenities. Terrific meals, including dinner and breakfast. Great walks around Troutbeck. Great location for a vacation in the Lake District. Thanks! We will be back.

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Barbara Fennessy . 2024-09-29

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Lovely location but not easily found as up in the mountains. Nice setting and fell comfortable. Place gets busy quick. Staff are nice and friendly and helpful. Ordered a meal for 2 and had a bit of a wait but was tasty when it arrived. Food all tasted nice very nice, pie was full of meat and nice taste of ale. I wouldn't say that it was a big portion but was tasty and price was up there as being expensive for 2 meals and a soft drink each. I would recommend thou.

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colin clennell . 2024-09-29

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We called in on a rainy lunchtime for something to eat. The pub was warm welcoming and clean and so were the staff. The food was tasty and hot, just what we needed. Definitely recommended but may be worth booking first, just in case.

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Rob Scott . 2024-09-28

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Excellent pub, great selection of beers and wines. Amazing food, great service. An all round great experience had by all 7 of us.

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Liam Mattin . 2024-09-27

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Lovely friendly staff, good food and very clean inside.

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Naomi Pearse . 2024-09-27

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Pretty much perfect! Food amazing and great little pub in a perfect place

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Nichola Mills . 2024-09-25

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Very friendly pub in a beautiful location. Nothing too much trouble for staff. Great camaraderie which helped give the hotel a welcoming feeling.

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Gill Forbes . 2024-09-24

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Lovely country pub with gorgeous views. Came for dinner and didn't regret it, the food was superb and the staff were super friendly and attentive (loved the waitress who danced her way from the kitchen to the tables each time 😆) We wished we had gone back for another meal at the end of our holiday instead of trying another place which was not so good 😒 Would definitely recommend!! Thank you

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Sue Hicks . 2024-09-22

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We were a walking party of 6 and booked a meal online for after our walk in Troutbeck. From start to finish the service was superb. The staff were very welcoming and friendly. The food came quickly and was excellent, all at a reasonable price. A thoroughly enjoyable dining experience and we will definitely be back. (They allowed the use of their car park whilst on our walk - which was also helpful). Addendum - visited twice again in last 14 days (September), the food and the service remains excellent, the staff serving our party were always efficient, friendly, and nothing was too much trouble. Highly recommended.

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Martin Humberstone . 2024-09-21

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Excellent, friendly and beautiful place. The food was lovely and the staff are fantastic. We stayed here twice in the same week and were made to feel at home on both occasions . Nothing was too much trouble for us or our dog, who even got sausage at breakfast!! The room we were in was great. We note a slight negative to this below but its a preference and is due to the nature if the building. Even though, we would stay again in this room and absolutely will be staying again in the future.

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Stephen Forgacs . 2024-09-21

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A lovely pub, I was just passing and called in, I will be back

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Robbie Ashton . 2024-09-21

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We only went to the resrestaurant

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Annio B . 2024-09-21

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Stunning little pub with such friendly lovely staff! Highly recommend.

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Rebecca O . 2024-09-18

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A very nice pub/hotel in a beautiful location.

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Bernard Hilton . 2024-09-16

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Beautiful place helpful and friendly staff and the food and drinks were really good

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Darren Evans . 2024-09-15

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I walked in after some afternoon Kentmere fell walking. I drove here due to the positive reviews on Google, I was definitely not disappointed. Friendly staff, amazing food. Great beer. Cosy atmosphere.

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Tariq Tayeb . 2024-09-15

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Just had a lovely Sunday lunch at the Queen's Head Hotel served very attentively by Kerri-Anne, enjoyed so much were back for the pie night tomorrow evening.

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Peter Jones . 2024-09-15

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amazing and friendly staff. very lovely food. waitress that served us called amy was very lovely and polite. would definitely recommend!!

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Jessica fox . 2024-09-14

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Everything about this place was superb, the food, the beer and the service was excellent. We were made really welcome and the place itself was amazing.

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Pete Corner . 2024-09-13

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Excellent pub in every way. No doubt the best for miles around

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Steve Shutt . 2024-09-12

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Called for lunch and a drink. Such a beautiful pub with lovely food and wonderful hospitality. Will definitely return when in the lake District.

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Julian Hill . 2024-09-11

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We had a wonderful stay, could not recommend more highly, lovely atmosphere, great comfortable rooms, delicious food & drink but best of all a really friendly warm welcoming team who make you feel like an old friend returning

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Nora Dunlop . 2024-09-09

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Great circular walks from the door. Great place to stay. Couldn’t ask for anything more from my experience there.

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Leo Gillen . 2024-09-09

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Fabulous room - beautifully done and super clean! The food was amazing, both dinner and breakfast! And finally the staff were all so friendly and helpful, we felt really well looked after throughout our stay.

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Katie Warburton . 2024-09-09

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Food was excellent server and service was spot on hundred 100% recommend

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Keira Robinson . 2024-09-09

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Fantastic small hotel which welcomes well behaved dogs. Very clean, great staff and amazing location for people who like the outdoors. Will definitely return.

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Mark Marfleet . 2024-09-08

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Awesome old fashioned yet modern pub located in a real picturesque area of the lake district.

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Jack . 2024-09-08

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Situated in the small hamlet of Troutbeck, yet incredibly well frequented. There are good reasons for this! This pub/restaurant is so cosily furnished, the food is so delicious and special and, most importantly, the service team is so friendly and open that you really do feel at home. That is ‘cosy’! We hadn't made a reservation (which I recommend to everyone), and yet the team made it possible for us to stay for dinner - two times... So two wonderful evenings made us for an unforgettable end to our holiday in the Lake District. Many thanks to the team at the Queens Head!

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Thomas Glaesker . 2024-09-08

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Lovely restaurant, very well modernised. The staff were really friendly and welcomed our little cockapoo. Nice to see a genuinely dog friendly restaurant. The service was excellent and my steak was excellent. Wife's steak was a little tough, but she is very picky with her steak! Overall the meal was a little expensive but good - four star rather than five, but we would go again.

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Tim Walker . 2024-09-07

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Amazing food, and service! Vegetarian option also available

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Carla morcel . 2024-09-07

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Excellent service, delicious food and lovely friendly environment. Loved the alcohol free beer! Prices sensible!

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Jane McCallum . 2024-09-02

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Found this lovely establishment while looking for somewhere to eat - excellent service, very friendly atmosphere and lovely food. Would recommend.

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Robin meadows . 2024-09-02

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Beautiful views, food was lovely and staff were very nice. Prices are reasonable and its a lovely little place with some lovely views of the hills

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Hannah Smith . 2024-08-31

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We have been here several times and struggle to find anywhere better. The food, staff, atmosphere, decor and atmosphere are second to none. We absolutely love it here and we make sure that we book the restusrant in advance when we are there on holiday.

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Kim Wright . 2024-08-26

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Staff so rude ,drink was took by staff ,manager didn't replace said Tough. .please don't give them money. !!!!!

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neil riley . 2024-08-25

MORE AT Google

We went for Sunday lunch at the Queens head. It was booking only which meant that it was never over crowded at any point. The food was incredible. Everything was cooked to perfection and served in a timely manner. We had parsnip soup to start, a lamb roast dinner, and salted caramel cheesecake. Everything was fresh and incredibly tasty. The portion sizes were great too. The staff were friendly and efficient. The pub is in a remote location so the drive there was lovely and the views from the windows were stunning. Would highly recommend to anyone 10/10.

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Sarah Barber . 2024-08-25

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We had a great time in this hostel, after a good climb. We didn't sleep there but only had a meal. It was with great pleasure that we were able to offer a menu to our dog (a first); Besides, dogs are very well received Good food I recommend

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Elora Painset . 2024-08-20

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Fantastic pub and hotel, couldn’t be more accommodating for dogs and the food is great. 5th time visiting and won’t be the last.

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Sam Goodman . 2024-08-19

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A lovely hotel in every way. Welcoming team, immaculate, comfortable rooms and wonderful location

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Philippa McNamara . 2024-08-19

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Fantastic food, attentive, professional service make the drive worthwhile

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Simon Osborne . 2024-08-18

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Ate in the pub here. Excellent food, very nice pub and Kerri-Anne was lovely and gave great service.

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Natalie Fern . 2024-08-17

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Lovely pub with friendly staff and tasty food. If we were local we would definitely make this a regular haunt.

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Taylor Martyn . 2024-08-17

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Lovely pub,great setting just before the pass and even better food. Definitely be going back again.

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James O'Brien . 2024-08-14

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My husband and I love to visit this place on the way back from the Lakes. Great food and drink as well as lovely staff.

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Kasia Lis . 2024-08-13

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Just enjoyed a wonderful weekend staying at The Queens Head. Location was perfect. Our room was beautiful with a lot of attention to detail with tea and coffee facilities, fresh water and mini fridge. The bathroom was luxurious. We had booked an evening meal for both nights which was very good, and the breakfast was excellent. But, the best bit was the wonderful staff and management team -they were exceptional. So helpful and friendly, and very hard working.Ceri and Chloe were brilliant, so funny and a credit to the Queens! Sam, the manageress was just dynamic. Never stopped from morning till night but nothing was ever too much trouble. What a trouper, as was her husband Mark. We had such a laugh with them all, and would definitely return. Thank you team Queens for a brilliant weekend!

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Jacqueline Buckley . 2024-08-12

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Friendly, comfortable pub in a glorious location with lovely food and great atmosphere.

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Trevor Friedman . 2024-08-12

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Amazing atmosphere in this cozy little pub. Food is also great especially the salmon sandwich, highly recommend. However only 3 stars because the salmon sandwich for takeout contained no Salmon 😞 which was very disappointing to discover after 4 hour hike!

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Omalis Sifontes . 2024-08-06

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Booked for a meal, Service was first class along with the food. Kerri-Anne looked after us and she was very polite and courteous. 5 Stars all round

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Amar Dhillon . 2024-08-05

MORE AT Google

Absolute gem of a pub and hotel right at the start of the Kirkstone pass from Troutbeck. Well worth a visit, with a great selection of well-kept ales, beers, and all the other drinks you would expect. Great food at reasonable prices too. Friendly staff in fantastic surroundings. We liked it so much we are planning to go again, but we will be staying in the hotel. Make sure this place is on your must visit list!

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Brett . 2024-08-01

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From walking through the door to checking out everything was perfect hence our repeat custom. Hades our dog was especially made very welcome, he relaxed in no time. The room was spotless, given a choice of pillows and the whole team worked hard to ensure we all had a great stay. We really couldn’t fault anything.

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Mark Lomas . 2024-07-29

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Brilliant service, such a friendly welcoming pub, and brilliant for dogs!! Food was beautiful. Thank you.

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Kate Roberts . 2024-07-29

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