Queens Head Inn in Monmouthshire

Don’t be fooled by the photos - yes, it’s a beautiful and historic building but that’s the only positive I can find to write about, and that’s just the outside of it. Describing itself as a ‘lively’ pub is accurate, but sadly for the wrong reasons, unless of course you want to party the night away. With disco music blasting out until 4am (live music ended at 11pm), someone then banging drunkenly on our door and a WC shredder shuddering every 15 minutes, it was the worst night I’ve ever spent in a hotel. A very disappointing way to end a lovely day’s walking along the Wye from Tintern. To describe the rooms as refurbished is seriously misleading. What is also misleading (or complete misinformation) is being told by the manager he’ll be up to give you breakfast - no sign of anyone anywhere. Just comments in the bookings diary from a few other similarly disgruntled customers asking for a full refund. Additional misinformation on the website is that a full English breakfast is included and that all rooms have power showers and flat screen TVs. Kicking ourselves that we didn’t read the reviews before booking. Don’t make the same mistake as us.

Stayed last night (3 Nov 23). This is awful and I recommend you avoid this. Not as described, we were told bar would close at 11 but loud music kept us awake until 0400hrs, the room was ok but shower dripping through the night along with the toilet ‘shredder’ kept going every 25mins. I wanted to raise this with the bar manager in the morning but no one was around and number provided was not answered. Very poor night sleep and, in my view this place should be avoided.

Note: Please disregard reviews from previous people, this is UNDER NEW MANAGEMENT. The worst night stay I have ever had in a hotel. The landlord held a disco that blared out until midnight shaking the beds (despite being told it would finish between 11-11:30). This is obviously a regular occurrence as we heard the DJ saying he would be back next week. Then the landlord proceeded to have a party with his friends loudly shouting under our room with music until 4am. When we went down multiple times to ask him to be quiet, his friends were intimidating and rude whilst he sat in silence giggling. This morning when I went to get a refund he was nowhere to be seen (and didn’t answer the phone). Not only was this horrendous but the first room we were shown had no working light, toilet or shower and unlike advertised there is no breakfast on offer.

Under staffed ... rooms were not booked on arrival .. untidy place ... no breakfast .. never again!

Girlfriend of 1 and half year lives on same street, stayed over a few time at her only to hear music blasting out of this pub, no consideration for there neighbours what so ever, even tho music may be good but the thought of somone might having to get early for work does not seem to cross there minds

Spent 2 nights in the queens head inn, ideal location in Monmouth just a short walk from the high street, more than satisfied with our room, huge king size bed and a good shower. Staff and owner were more than accommodating and welcoming the moment we stepped in and helped and advised us with info on local sights to see, places to eat etc. for what we paid it was well worth it. Met friendly locals down in the bar Friday and Saturday, great vibes and good energy. If you’re heading to Monmouth, the Queens head inn is where you should be laying your hat, you won’t be disappointed. We’ll definitely be returning!

Wonderful atmosphere and genuinely kind pub owner. The best weekly pub quiz anywhere IMHO. The quiz master is a gem. Tuesdays at 8 pm.

Needs updating, but room was clean, bed really comfortable. I'd stay again.

Nice old building in old Monmouth. Great location, about five minutes walk to the Shire Hall. Good and well attended quiz on Tuesdays. (The current owner is thinking of selling up, so this review may not be very helpful in a short while).

Clean and friendly accommodation in the Town centre. Great Host in Niel

Comfortable night on motorcycle weekend away. Staff helpful and welcoming.

Beautiful historical coaching Inn, really close to the town centre. The owner, Neil, couldn't have been more welcoming and friendly- showing us historical features of the building and telling tales of Cavaliers and Roundheads. I would definitely visit again.

Very old traditional pub with very friendly staff

A great pub with good beer and live music

Was advertised as fully refurbished, pictures looked nice, but room 5 which conveniently isnt listed, is definitely not refurbished and is definitely a hazard and needs a refurb, Issues i had on my stay were Dirt,mould, stains on a variety of surfaces, Extractor fan duct taped on, the shower is unusable unless you are 3 feet tall, one window wasnt useable as was hanging by one hinge, radiator looks like its about to fall off the wall, the mouldy food at breakfast, I was going to complain on the night of the stay but went down stairs to pub area to find the owner screaming and swearing at another customer, so didnt feel like poking the bear. Was glad to leave

Great weekly pub quiz on Tuesdays. Just had tenth anniversary of the quiz. Fun people. Beautiful big stone hearth and well tended cozy fire. A wonderful local pub with considerable history. And regularly has live music. 😃

Fabulous venue for live music. Brilliant acoustics, listening audience, Wye Valley Ales. What more could you possibly need?😁🤠🎸🪗🪕

Amazing pub beautiful staff friendly landlord the place ro fo in monmouth

Excellent stay. Neil very helpful. I would certainly go back and highly recommend this old Inn.

When we entered it was fairly empty with a band setting up for later that evening. The bar lady advised us on where to go for a curry and after we'd eaten we popped back to find the pub busy as the band were about to start. The landlord was very friendly and came over for a chat. The music was great and atmosphere really nice with a roaring fire to add to it. Definitely recommend visiting if you are ever in Monmouth!

Had a warm welcome for their Tuesday night quiz starts at 8pm Mostly general knowledge and a good selection of beers on offer

Great pub quiz on a Tuesday night. Wye valley beer on tap

Last minute room booking for a birthday celebration and we were pleasantly surprised with our cheap triple room. Comfortable beds and a great shower and a good breakfast. The pub/rooms could do with some TLC and I'm sure the owner could increase the room costs without a huge amount of investment. Funny to bump into an old school friend working there, it's a small world!!

Stowford press wasnt nice. Would have stayed but didnt want another one...

Fabulous down to earth pub! Gotta be on the 'Monmouth to do' list!

Just got back from a 2 night stay in this marvellous tudor pub. The landlord Neil was outstanding with his hospitality. He cooked a cracking full English breakfast. The room was very clean and comfy. Close to the centre. Locals were lovely invited us to join them for quiz night, great fun and great company. Everyone made us feel very welcome. Will definitely come back and stay again. Would like to thank Neil for his wonderful hospitality.

Great place for a stop over. Nice breakfast to.

Very welcoming and historic pub

Spent a night here back in September on my Wye Valley Walk. Great hospitality, nice big room, clean and well equipped for the price.

Great pub, great staff always smiling. Good night out.

The owner, Neil, is excellent and gives great recommendations about local nature hikes (highly recommend Symonds yat!), the local restaurants (Aslan's Fish & Chips is delish) and will tell you all about the history of the pub (which has good beers on too). If you're expecting a prim and boring hotel room don't stay here as it's not like that at all. Our room (no.4) was simple but clean, with comfy beds and a nice hot shower. Bit of noise from traffic and 'old building' noises (pipes etc) so if you're a super light sleeper maybe request not to stay in one of the front-facing rooms, it didn't bother me at all but can see how it might affect some people. Cooked breakfast was tasty and a good portion, coffee was freshly brewed and it was all served with smiles and chat. The pub has a fire in the evenings (in October anyway) and is so cosy after a day of walking in the rain! Highly recommend if you want somewhere with character.

Decent pub with a lot of history. Rooms are basic but comfortable. Very welcoming staff. Wouldnt hesitate to stay again.

Big breakfast...you enter as a guest you exit as a friend

Helpful landlord, ideal spot for accommodation on Offa's Dyke path. Simple, clean, quiet room. Hearty cooked breakfast. Great price

Lovely place full of History great owners...

Fantastic old historic pub with a warm welcome from all the team. Great vibe, good cider too.

Came here with a group of friends whilst visiting the area. Great little pub and the staff were very welcoming. I would definitely come here again if I am in the vicinity.

400 year old Inn given a Tudor look in 1920s. Apparently the oldest fireplace in Monmouth. Interesting "strapped" ceiling in part of the bar. Lath & plaster on a wooden frame lifted into position using leather straps. Comfortable clean room and friendly landlord. Good breakfast. Good value for money.

Nice place but could do with a clean or refurb,

Relaxing friendly place, nice helpful staff

Cheap and reasonably cheerful. A bit grubby and dated but plenty of character.

Very pleasant stay with a might fine breakfast cheers Neil

Shut at lunchtime. Kind of looked permanently shut tbh.

We have stayed there for a night and we haven't a bad thing to say. The place is over 400 years old and full of history! We were warmly welcomed by mr. Neil who showed us to our room, he was in a very good mood and has kindly given us some useful information about the town. The room was cosy and clean, so was the bathroom. We really loved the earplugs we were given alongside the shampoo and soap. The place is lovely and has character, the only thing that is a bit of a downside is that the noise travels, when other guests walk up and down the steps and roam the hallways (but what do you expect in a house built nearly half a century ago) - ah, hence the earplugs! They are just a short walk away from the city centre which makes exploring the town even easier. Breakfast was lovely and made fresh to order. There was even choice of tea! The owner really cares about the guests and makes everyone feel welcome. He even indulged our four year old that showed him her toy and shared a quick story behind it. Lovely place and would defenitely recommend.

Closed down now, hopefully just refurbishment

Had a lovely stay would go back

Lovely old pub, Niel the landlord was friendly and very helpful. The pub could do with a little TLC or a woman's touch though. Would definitely stay again though.

Great music on Sunday evenings. Big log fire, good local beers.

Barbara Had a lovely stay , a warm welcome from Neil and made to feel very welcome by the staff Nothing was to much trouble, breakfast was lovely and plenty of it , will certainly stay again

Fantastic night with mine host Neil. Good bar food good band. Wife danced the night away. Bed comfy followed by excellent breakfast. Will stay again when coming down to South Wales coast.

Great friendly staff. Rooms a bit dated but comfortable. Lovely pub.

Friendly pub good beer and entertainment.

Fantastic atmosphere, good music, good beer.

Very friendly.Breakfast excellent.would stay here again.

Really friendly, historic pub with great live music most Sundays and Wednesdays!

There is a warm welcome in this local pub known for its well kept real ale and for live music every Sunday night. It also has rooms.

Appeared on a quizz night and it was a delight. Crowd was welcoming and staff equally. Despite not being of young age, this was a fun night.

Great Pub with excellent real ales on tap. Old coaching inn retaining features that are listed now and give it a unique charm. A handful of rooms are available. Live music most Wednesdays and Sundays, mainly Jazz and Blues. Every Tuesday there is a pub quiz which is hard as nails.

Lovely Olde Worlde pub with a great character, friendly landlord and staff, and do a great quiz night too

Have stayed at the Queens Head Inn for the past 3 years when visiting Monmouth. It is an old and quirky building and positioned close to the town. The staff are friendly and helpful. The cooked breakfast eaten in a relaxed environment starts the day off nicely. Having said that, the main attraction for me is the proprietor Neil. He is such a kind and thoughtful man who goes out of his way to be helpful. Looking forward to my next visit.

very friendly staff, lovely room, and excellent breakfast, would definately stay again.

Really friendly and so welcoming of our dog! Dog being genuinly welcome is so important to us! He was allowed everwhere and could be left to relax in the room. Staff and owner so friendly. Really relaxed atmosphere. Like staying with a friend. Location very close to town. Free parking. And history in the building!

Very helpful staff and beds were good. All enjoyed the breakfast too.

It's just ok, don't expect a warm welcome but don't be afraid to try it.

Excellent selection of music throughout the week. Great staff & ambience.

Perfect weekend getaway in Wales! I am glad we have chosen this lovely, very unique Inn as our first stop. The owner is a gentleman and the pub he runs is the most charming little pub me and my husband has ever seen. The breakfast was perfectly made to our taste. Definitely will revisit one day. Thank you for your hospitality.

Great pub quiz and the most famous whiskey donated by the landlord. ..gorgeous! !!

Nice historic Inn with a friendly owner who provided welcome B and B

Terrific music (blues, rock, and jazz) every sunday night, with a nice cider!

My old.local from the 1990s. Visited a few years ago and my Kiwi wife and I fell (back) in love with it.

Great accommodation, stunning pint, and a hearty breakfast. Proper traditional pub!