Based on 324 opinions finded in 3 websites
Based on 324 opinions finded in 3 websites
Nº 733 in 1664 in Bradford
Opinions
Order arrived delayed, smelling strongly of cigarette smoke and food was either cold or melted. Shame as normally our go to place.
Sam . 2024-08-18
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tasty, but the whippy ice cream is not whippy ice cream!!
Gemma . 2024-06-29
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Strawberries were willted and not very fresh the waffle was good but not hot at all cookie dough also was cold throughout if they we’re improved I would re order but as of right now i would not
Beckie . 2024-06-16
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Quick delivery and the desserts were beautiful, excuse the spelling but the gulub jamun was the best ive tasted
steven . 2024-06-02
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Thank you for the scrumptious desserts ;-) ... First time ordered from Queens Gelato have to say will be one of our favourite dessert places in Keighley defo going on our favourites list!
shamiela . 2024-05-12
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Ordered at around 8 and didn’t come until 9:15.
Ben . 2024-05-02
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service with a smile and banging deserts Get down and try the fully loaded whippy what a sugar rush 😝
Daniel Stockdale . 2024-03-02
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Given the weather circumstances you guys all went above and beyond to get food to everyone’s homes! Would recommend to everyone, food is amazing and service is great!
Jessica . 2024-02-08
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Always go there amzing derest hits the spot
stano kobielka . 2023-12-22
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Order was delayed but came perfect and we was kept upto date
emma . 2023-11-30
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Great service as always but missed a couple of ingredients off one of the items but still give 5 stars as this has never happened before and there always friendly and polite
Keith . 2023-11-12
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10/10 as always! Queens gelato never fails to impress the milkshakes are always lovely and thick and so tasty they also had chocolate sprinkles on the cream today 😍. The waffles are always fresh none of this shove in the microwave stuff and you can so tell! The guy who dropped it off was really polite and lovely too! Thank you as always.
Em . 2023-11-04
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From order to receiving our food it was 1 hour 50 minutes . The food was ok but not worth that wait !
Louise . 2023-10-30
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20 minutes late but Great sundaes.
Jane . 2023-10-26
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Tasty milkshake and the waffles were divine! Absolutely gorgeous
Tina . 2023-10-15
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The best desserts in town, highly recommended. A friendly service with some polite staff. I will definitely be ordering from Queens again.
Nafisa Kouser . 2023-09-30
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Delivery was over an hour late after already having delayed time added on to the original time slot and was cold on arrival. Spoke to the staff at the at Queens Gelato who were pleasant and tried to help but couldn’t get in contact with the driver. The manager did contact me later on however after the eventual delivery apologising for what had happened. Luckily the waffles were delicious (even though they were cold)
Lucy . 2023-09-22
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The profiteroles are usually my favourite but this time they came and was hard, dry and hardly any chocolate sauce. Extremely disappointing. Delivery was fair tho.
Amy . 2023-09-14
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Both service and desserts were great and reasonably priced. Going to try the custard tart next time though!
Jamie . 2023-08-30
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I'm a diabetic and desperately needed something sugary as I had nothing in and was late. They were so fast with their delivery and understanding that they literally saved my life!! Lol, it also really helped that it tasted fantastic. Yum!
Lucy . 2023-08-29
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The order was not eatable and went in the bin was burnt
Katy . 2023-08-28
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Wrong item was delivered but driver came back really quickly to sort the mistake! Delicious :)
Amy . 2023-08-28
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Food was OK, nothing flash. Croffle was missing toppings also. It would have been fine if it had arrived on time, but it was almost an hour late.
Daniel . 2023-08-21
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I could not use my account credit for this order which was ridiculous (as it was given due to a poor order I had previously received) and not only that when this order arrived it was incorrect.
Megan . 2023-07-06
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Mediocre, cheap ice cream, hugely overpriced
Freya Leader . 2023-06-25
MORE AT Google
Order came with 2 extra desserts which were not mine. Rang straight away and told them about it and a mistake on my milkshake. They said they would collect the extra desserts and replace my shake. They came back quickly with a new shake and then told me to keep the two extra cookie doughs (which we could have done without :)). Excellent customer service for me so would recommend and order again, but maybe not for the person whose 2 x cookie dough were missing.
Mohammed . 2023-06-16
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Came quick, nice taste but paid for 3 deserts and received 2 and a half. Two 9oz instead of a sundae and 9oz. Check the order next time guys
paul . 2023-05-19
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Tried the new whippy ice cream sundae and milkshakes, tasted amazing will definitely order them again 🥰
Mehvish . 2023-04-30
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First time ordered. Lovely. Kids happy. Big portions
Victoria . 2023-04-28
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Never ever ever had any problems whatsoever with queens gelato, always top quality food but last night was very much a letdown, nearly absolutely nothing that was in the description for the bubble wubble kids sundae was actually on it, might aswell have just ordered 3 scoops of ice cream and a flake. I paid extra for flake on the top of the cookie dough which was near enough non existent and one side of the cookie dough was missing and not in the box? Milkshake was fine apart from some bubblegum sauce that for some reason was inside my jammie dodgers milkshake but yeah just very disappointed indeed as i wouldnt have expected it from such a good company like this😞
Leah . 2023-02-25
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Queens gelato never fail! Top quality food and is always 100% on point every time also the delivery driver/s are all the loveliest and so polite, Honestly the top buisness!!
Leah . 2023-01-04
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the food was on time and amazing i got the waffles and milkshake and it was very good the food came when it was estimated and the website was very understandable.Highly recomend!!!
poppy . 2023-01-02
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Quick delivery. Food was delicious. Will be ordering again :)
Saela . 2022-12-27
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Amazingly good, thank you Waffles where very nice and fresh Looking forward to trying the cheesecake I bought
Daniel . 2022-11-12
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Always enjoyed Queens Gelato, never let me down yet, keep up the good work fella’s, I like it.
Antonio . 2022-10-07
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They take the absolute p**s when delivering. Getting worse and worse with this place, this time was the last time. We'll be going elsewhere from now on
Ryan Quinn . 2022-10-05
MORE AT Google
cant fault this place at all, perfect everytime!
Jamie . 2022-09-19
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Was very excited to try the croffles, unfortunately felt a little disappointed as they was rock hard. Will stick to the bubble waffles as there much better!
Amy . 2022-09-16
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Always order my desserts from here, the best in town
Jamie . 2022-09-10
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Absolutely yummy! Bubble waffle was soft and fluffy, my partners croffle was a weird but delicious experience and the waffle was perfect. Will definitely order again!
Emily . 2022-09-08
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First time ordering and really nice food. I'm back next night any ways! Enjoy people.
luke . 2022-08-26
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Brilliant dessert place, always order from here, bubble waffles are absolutely gorgeous, my sons love the cookie dough, i wont order from anywere else x
Jamie . 2022-08-17
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Absolutely brilliant, food is so tasty and top quality, will never go anywhere else!!
Leah . 2022-08-16
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The desert were absolutely amazing love there cookie dough it was cooked just perfect would definitely recommend queen gelato best dessert place keighley
Sobia . 2022-08-01
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Amazing food and the donuts was 10/10 wow fast delivery and was in Thornton best about
Michael . 2022-07-30
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The cookie dough was quite a let down. It tasted salty (?) and just generally wasn’t the best I’ve had. Disappointed.
Katie . 2022-07-12
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Best dessert place in keighley
Chelsea . 2022-07-05
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The desserts were absolutely amazing, couldn’t have asked for more. The customer service was on point , they were very polite. The food was delivered on time , no complaints whatsoever. Will highly recommend this dessert place !! Will definitely come back again !
safia . 2022-07-05
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Gorgeous Cookie doughs every time Thank you queens team⭐️
Lisa . 2022-06-20
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My grandson and I had the munchies... so, we thought we would give it a go. Waffles away 😊. The ice cream, milk shake and waffles are really nice but... however having paid £5.99 for the donner, I expected more than 5 scraggy bits of cold meat and wilting lettuce with a dollop of mayo on top of a seemingly quartered pita that was like biting bullets at one end.. also... I get fuel prices are rising. But on a £24 order, is there any need to charge £2 for a delivery that is literally "up the road".
Mark . 2022-06-12
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Absolutely brilliant food, great quality so tasty and the delivery driver is very polite with manners!!
Leah . 2022-05-10
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I ordered a couple of desserts from Queens Gelato , and I cannot recommend anther dessert place than Queens itself. The desserts were delicious, customer service was excellent, and the delivery was on time and had actually come earlier than expected. Cannot recommend another dessert place than this in Keighley !
Zainab . 2022-05-07
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Fast, friendly, and as. Always a+ food
ANDREW . 2022-04-23
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Ordered for delivery twice with this company . Both times advertise 30 minute delivery. 1st time took an hour and 2nd time 1 1/2 hrs . Had to chase and phone both times . Awful . I’ve had hot food that takes less time to cook & deliver . Won’t use again
Amber Threapleton . 2022-04-09
MORE AT Google
Cookie Dough spot on as usual! I don’t use any other dessert place! Best by far. Delivery driver always friendly and very professional!
Nathan . 2022-04-07
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Brilliant food as always. Slight mistake with the wrong milkshake very quick to sort it out
Tom . 2022-03-31
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Best around in town! Waffles and service always on another level!
Akib . 2022-03-23
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Brilliant place to order from, food was delicious and on point, i messed up address on my part and they brought it to the right place with no problem, superb service cant go wrong will reccomend and re order again.
james . 2022-03-18
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It took a hour and a half to turn up after I ordered it then the cookie dough turned up cold and was not worth £5 it was thin and very small
James . 2022-03-06
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Food was fine except we paid for 3 scoops of gelato but was only sent 2. Order eventually arrived over an hour and a half after ordering it.
Ken . 2022-02-15
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Top quality cookie dough! We have ordered from Marc Polos and Coco! Queens is far the best quality. Delivery guy is always polite and friendly! 10/10 We won’t use anybody else now!
Nathan . 2022-02-15
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Wow 🤩 Them Cupcakes were to Die For!!Soft fluffy and tasty..Highly recommend polite staff and exceptional service.
Sarah . 2022-02-15
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Best desert place and good price too👍
Sobia . 2022-02-12
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Was late took the time to get here waffle was cold and hard when food arrived
Lucy . 2022-01-27
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As always been a while since sugary treat well worth the wait
mohammed . 2022-01-09
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Polite staff upon collection. Desserts are the best in town by a country mile. And right on my doorstep, winner. I know that because I've tried pretty much all in town. Highly recommend.
Tom . 2022-01-04
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Seemed to be quantity over quality.
adam . 2021-12-02
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My favourite desert place, always amazing thank you!
Charlotte . 2021-10-30
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BUBBLE WAFFLE IS A MUST TRY!! So delicious my son described it as a cake texture with a waffle taste. Definitely will order again.
Amy . 2021-09-28
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terrible. I had Oreo Cheesecake and I've never ate anything so horrid. Iceland sell a lovely cheese cake for £1.50 and this, double the price, went right in the bin, and this is from a cheesecake connoisseur . only gets 2 star because i get a free handy tub!!!!
Lee . 2021-09-16
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10/10 best service and best quality food. Also hands down best donuts in town!
benjamin . 2021-09-08
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I've been ordering from here for past few months and it's never failed it's lovely and great price to, But tonight they went the extra mile after a accident with my order the delivery driver was on the ball and got it sored really fast and very polite to 5* all round, definitely will continue to recommend to friends.
Ella Smith . 2021-09-07
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Becoming our favourite place to order dessert from 😋
Charlotte . 2021-09-06
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Never seizes to amaze me the food is always 100% good!
Rutendo . 2021-08-29
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Waffles turned up a soggy mess. Very dissapointed.
Craig . 2021-08-24
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Come from down down south for a week with the mr and kids best dessert place in keighley by far thank you very much
Katie . 2021-08-12
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Waffles are superb! Can't fault the food or service. Delivery guys are always polite. Our no. 1 go to for a dessert treat. A1
Sue . 2021-07-29
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Delivered the wrong order at first and the waffle tasted abit sour which was odd
Lennon . 2021-07-28
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Was in a sugar coma, great food.
Joe . 2021-07-09
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Best dessert place ever. Fantastic customer service. Really pleasant boys. My favourite. Will always recommend to everyone as the best dessert place in keighley. You even get 20 percent off when you call and request it. Had few issues but was sorted out straight away. Boss is a lovely man very professional and polite you just cannot fault them!!
Jameela Khatoun . 2021-07-08
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Delicious! The cupcakes are great, everything well worth it.
Jack . 2021-07-04
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Brilliant waffles and ice cream A*
Neil . 2021-06-26
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Usually fantastic but cookie dough nowhere near normal quality. More cookie than cookie dough. Still tastes nice but disappointing.
rachael . 2021-06-26
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Food was amazing and service provided was excellent. Would definitely recommend Queen’s Gelato!👍
Adnan . 2021-06-24
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Food was delicious and tasty. Friendly customer service good prices too and they were done well before the estimated time. Would definitely recommend the Queen’s Gelato Special Waffle. 12/10
Sobia . 2021-06-05
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Amazing food and fantastic service
michelle . 2021-06-04
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Great puddings as always. Delivered at the end of the est time but on time. it was a busy Bank Holiday too.
Elisa . 2021-05-31
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Great food, probably the best cookie dough we’ve had!
rachael . 2021-05-31
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Nice, friendly delivery driver. Shame there seems to have been a change in the desserts. Portions seem smaller and the cookies were flatter than flat.
Laura . 2021-05-31
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Got the munchies, these places are great. Wish they were 24 hours, got the munchies again at 5 am
Joe . 2021-05-09
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Nice and polite service thankyou
dexter . 2021-04-21
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Lovely food, reasonable delivery time, polite and friendly service.
Leanne . 2021-04-06
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Best place for desserts round here + good prices too
Ben . 2021-03-21
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Food was delicious , and tasty. Service was high quality and was very professional . Friendly customer service . Highly recommend them !
safia . 2021-03-06
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Had a peanut butter stack with an assortment of nice ice creams. The stack was just to die for - great combination of soft gooeyness and crunch. And the ice creams were great too. Again, always early!
Ashley . 2021-02-17
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Had a lovely waffle with marshmallows, strawberries and chocolate. But I think it could have done with more chocolate as the balance wasn’t right. Also mine came with a great added extra, some wrapping. So I wouldn’t order from them again sadly
Ashley . 2021-02-17
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Order was late, but I refuse to hold that against them, as they are a small business and even when they are busy the food is amazing. I can't recommend them enough. The guy that delivers is really nice as well. Really friendly. Your chocolate waffles are so good.
Julie . 2021-02-14
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I’ve ordered from Queens Gelato’s a few times, the service is always good and staff are friendly. My orders are always delivered early or on time. The food is lovely, the waffles are so tasty and the cheesecake is delicious! I’m a huge cheesecake lover and you can’t go wrong with the Oreo cheesecake!! I look forward to ordering again soon :)
Melissa . 2021-02-12
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Great food but as always delivery is very late! Always past the estimated time provided of 65 minutes.
Farina . 2021-01-30
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Food was delicious, ordered from here multiple times and is always to a high standard. Would recommend to anyone!!
Alice . 2021-01-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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402 Opinions
We went to the Bronte last night for an 18th celebration, we booked 2 weeks ago for 7 people , when we got there they said we booked for 2 , so we had to wait a while for a table , our 17 year old granddaughter wanted a small glass of wine with her meal , they refused , okay that’s their policy , !lots of meals were not available so we struggled finding something we liked , my son in law has just had a stomach op so is on a soft food diet , he asked for soup , no sorry , so he asked for mash and gravy “ no sorry you have to buy a full meal “ we then waited over an hour for our food , the staff were not at all accommodating or friendly . The food was not that great either . Sorry we won’t be going back !
2113 Opinions
Normally great, today there was a bone in my chicken fillet burger and the chicken fillet was overcooked and tough, which was attempted to be covered up by the excessive mayo and lettuce. Very disappointing.