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3.9

Based on 1.665 opinions finded in 1 websites

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Nº 388 in 689 in Northampton

CUSTOMERS TALK ABOUT DISHES WITH..ladybeautifulpaycookedmustmeat
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OpinionsNoteGoogle1.6653.9

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I come to this pub and every time I am greeted by Mia she is such a happy woman works so hard thank you for make me feel welcome

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Michael Clarke . 2024-11-12

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Drink in quays most days and I must say what a joy it is with friendly staff and mia is amazing she goes above and beyond to make your time enjoyable 👌

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Lee Brown . 2024-11-12

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Mia was a fantastic help. such a lovely girl what a credit to green king inns. Bubblie and made me and my husband feel welcome

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Andrea Laity . 2024-11-12

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Banging pub banging scran and the best bar staff Mia and Maddie are the best

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Lewis Obrien . 2024-11-12

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Staff were really rude meals were forgotten starters wernt made 1.45 to receive them they forget to do kids meals then told us we had 10 minutes to leave due to another party coming in would never go there again

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you are a absolute sped . 2024-11-07

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I visited the quays on Sunday with a large party, the quays were great lovely meal. Big shout out to Mia who looked after us from start to finish as always Thank you

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alison Blincow . 2024-11-05

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We try to go once a week, with great food at a reasonable price. Don't forget to validate your parking. Friendly staff.

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Martin Witcombe . 2024-11-02

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Carvery was very good apart from the thin cut meats, good price, don't forget to book your car in on arrival.

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mick kiters . 2024-10-30

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We stopped off here for a quick bite to eat, not sure why the bad reviews. For 3 kids and 2 adults food and drink came to £45 (bargain!!!) We had carvery and it was so good, plenty of it and fresh and hot! Staff in there are so friendly and make an effort to chat to you and the kids. They are also dog friendly and bought over treats for the dog. Lovely place we will stop off here again.

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Halo . 2024-10-29

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lovely food but now slapped with a £100 parking fine ! with 3 children in tow i had no idea you had to pay please help

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stefanie rainbow . 2024-10-28

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Went to this pub with family and friends carvery was absolutely delicious and the chick and mix was also very scrumptious staff were very friendly

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Lewis Vippond . 2024-10-28

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Amazing location, food and drink is delicious. It’s very friendly staff Mia especially she’s very knowledgeable and attentive.

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Jenna Hodgkin . 2024-10-27

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Served by Kaz today,absolutely superb and smiley.Great service.Would recommend a visit here.

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Jayne Calvert . 2024-10-27

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The staff were very very helpful despite that they were very busy , helped a 98 year old with us and got her at the front of the queue , considering how busy they are the food was very good although I do like my veggies a bit more cooked apart from that no problem .

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Susan Steptoe . 2024-10-27

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The Quays in Billing. Northants is amazing. Food is really nice and the staff are so so helpful and friendly. Recommend it to anyone & everyone 5*.

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Barry Steptoe . 2024-10-27

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Great pub, really friendly staff!

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Matthew . 2024-10-27

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Lovely room Receptionist Amanda, was lovely and friendly, very helpful.

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Katherine Crowe . 2024-10-26

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Amanda on reception was ever so helpful, from adding another duvet to the bed in the first room to changing the room due to the first room being too cold. Amazing service went above and beyond. Even took into consideration noise from other guests

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Gary Griffiths . 2024-10-26

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Lovely service and best recommendation by Kaz on the Toffee bar desert it’s spot on, defo always worth a visit 👌

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Kingjay TV . 2024-10-25

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Excellent experience in the hotel and the pub had beautiful food well done everyone

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Wendy Dawkins . 2024-10-22

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Food below average. Also got a parking ticket . You need a bigger sign saying about park

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Dave Roberts . 2024-10-21

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5 star experience because of Wendy! The woman is lovely, down to earth and makes you laugh whilst ordering. It's nice to have someone you can talk to easily whilst ordering. And i'm picky!

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Kelly England . 2024-10-19

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We were looked after by Mia had lovely time works really hard food lovely be back again soon

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Kathleen Collins . 2024-10-17

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Very friendly staff, food excellent aswell as the price and a shout out to Mia 🤩

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Natalie Monnox . 2024-10-17

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We visit every few weeks as the food is always good and represents fantastic value! However, the stand out about this place is the staff who are exceptional! Always welcoming and friendly. We visited today for our little girls 10th birthday (her choice as its her fave place to eat out - high praise indeed from a fussy eater!) and we were served by Mia, who was lovely, warm and engaging :) Thanks also to the shift manager who also sorted a candle and a happy birthday song with our daughters dessert. Places with staff like this are few and far between nowadays - I can't recommend it high enough. Thanks

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Elizabeth Wylie . 2024-10-17

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Very good lovely carvery. Mia is very helpful and and credit to Greene King look forward to coming again

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Sue Lever . 2024-10-17

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Amazing service. Team both last night and this morning were super friendly. Great sleep. Thank you.

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Emma Bedford . 2024-10-17

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Hotel is perfect for work trips. Lovely location by a lake. Tricia & Amanda are really helpful on reception.

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Richard Moyes . 2024-10-17

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Parking ticket when calling in for a drink

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Dawn KING . 2024-10-16

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Feel like there only busy due to the location £7.50 for 2 cokes is a joke they don’t even fill the glass’s and the food was possibly the most tasteless meal I’ve eaten in the 31 years on this planet ide imagine there eating better in jail

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Redmond Booth . 2024-10-11

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Ordered a Fanta, no ice no fruit- £3.65 Bottle of Heineken £5, 3 portions of microwaved fudge cake was just under £18!!! Insanely overpriced and very underwhelming food. Staff are nice at least.

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Peach Peach . 2024-10-09

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Clare went above and beyond could not be happier give this young lady a pay rise

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Bailey Greenman . 2024-10-09

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Came to the quays as a 15 had brilliant service from lisanne and the team on the bar thank you so much to the chefs for the lovely food to. First time here and was impressed thank you Kate

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Kate Mckernan . 2024-10-07

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No, sorry not for me. Great to see a carvery for £7 or £8 large but you then pay way over on the drinks ie £3.50 for a coke. Meat was good but the rest was really quite average. Very busy so popular place for many and maybe we just chose a bad time

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Steve Marks . 2024-09-28

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Stayed for 2 weeks for work, the staff were amazing. Adverse weather, flooding and the possibility of evacuation did not stop the excellent service. Special shout outs to Shannon, Stacey and Trisha. You made a work trip (eating alone) feel that little bit more like home.

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Mark DCruz . 2024-09-27

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Really enjoyed our carvery and the service was excellent 👌

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Mr Shepherd . 2024-09-26

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Just had the most yummy lunch.Hunters loaded bbq fries,cheeseburger (childs) and garlic bread slices.Good portion size,value for money.Highly recommend a visit to The Quays for great atmosphere,friendliness of their staff and of course delicious food with so many choices.Thank you to everyone.

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Kaz Middleton . 2024-09-24

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Zach - 5 star all round, disappointing that it wasn't that busy but the roads were quite rubbish because of the rainfall ans caused the roads to be flooded not much parking spaces either but apart from that the food we had which was the carvery and I had the Ultimate Mixed Grill - Medium Rare and came out spot on what I ordered, good portions too and had the choctastic sundae and it was beautiful, perfect for the prices and the services was pretty good in my opinion, one of the best meals I've had and will be revisiting this time for a carvery for me ;) thanks for an amazing evening last night!

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rg zach uk gamer . 2024-09-24

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18th Birthday celebration family all together Carvery good & main menu also very good served by the lovely Kaz

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Andrea Wright . 2024-09-21

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First time we've been here. Carvery was amazing and great price. Kaz was lovely and very welcoming. We will be back.

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Joanne Birchmore . 2024-09-21

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Lovely carvery, food cooked well and restaurant clean Staff very friendly, welcoming and helpful. My nephew loves coming on a Thursday, easy access for wheelchair users.

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Sharon Smith . 2024-09-19

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Kaz served us today, food was great and service was great. Would recommend this place, great value for money. 5*

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Ian Steel . 2024-09-19

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Family stays here alot from Wales and they love it here and always feel welcome, just had meal here recently and was lovely good priced and bar staff always friendly

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Robert Galvin . 2024-09-16

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Lovely food, give Liz a pay rise she’s great!

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OpinionOfAMoose . 2024-09-15

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Disappointed tonight, came in at 8.15pm, bought drinks at the bar, found a table and then ordered food. Food arrived but then got told that under 18’s couldn’t be in the pub after 9pm. Just as our food turned up, night spoilt! Rules need to be made clearer.

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Rachel R . 2024-09-14

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Terrible bar staff, kitchen workers are great really nice food. I ordered on the app and they forgot my drinks, got told I had to get up to the bar to grab them myself. By the time I got back my food had gone cold. It was fairly busy so I don't blame the staff I blame the manager for not giving his staff enough people to manage Sundays better

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Cadmus Berry . 2024-09-08

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Great all round service. Staff really make you feel welcomed! They take the time to come round and speak to you. Great hospitality and great food! What more can one ask for?!

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Squeak and Bubbles Carpet Cleaners Leeds . 2024-09-07

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At first it was all chaotic and crazy today, we ordered and everything was going fine till the carvery was being put away, We had paid for a carvery and some over regular meals, we spoke to someone called lisanne who worked there and she was brilliant and sorted it all out for us. She then made sure the kitchen staff didn’t forget our desert we ordered as they forgot some bits off our order. But it was a great pub and great location. Lisanne was fantastic and she was really sweet. Thanks to lisanne♥️

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L Wickens . 2024-09-02

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We are staying at The Aquadrome site and we came over on a whim, really glad we did. Great food, very busy pub but service never changed - lovely staff! From service at the till to staff, Kaz was bloody lovely and engaged with the kids which made our visit so easy and we stayed longer than we should (sorry!) Will 100% revisit when around here.

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Dave Sable . 2024-08-31

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Kaz was amazing can't wait to be served by her again. 😄

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Paul Seeley . 2024-08-31

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Kaz is a legend, so friendly and wonderful customer service. Good food, great prices. Thank you

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L Lissaman . 2024-08-31

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Lovely atmosphere, great food and excellent service. Kaz in particular was wonderful, friendly and attentive. Would highly recommend.

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Emma Jane Farrell . 2024-08-30

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Mia is an absolutely amazing waitress with a lot of chrisma and jokes galore. When it comes to customer service this is how every staff member needs to be modeled on.

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Jordan Morrison . 2024-08-29

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Location was good, the service was fantastic.

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Rie Sellen . 2024-08-24

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I had dinner this evening and was served by Mia she was very helpful nothing was a problem made me feel welcome.

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mark daniel . 2024-08-22

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Beautiful pub and carvery staff are excellent 👌

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James Lee . 2024-08-21

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Could not fault the food at all. As a family of six everyone one of us had no complaints about our meals we had every day for week

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Lynda Mulholland . 2024-08-21

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Very bad service waited 10 mins for 1 coke Bad service team leader piles staff into the back to have a laugh and joke advitised cocktails but they don’t and don’t take of menu also added butter and garnish which we didnr want on my autistic brothers food

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Kaitlyn Brocklebank . 2024-08-19

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Sunday lunch carvery amazing.Staff friendly,clean environment, Kaz was wonderful,keep up the good work.

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Dave Vanderson . 2024-08-18

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Kaz is amazing and extremely helpful and good was amazing

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Moz Eglin . 2024-08-18

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One of the best places to relax food is amazing staff especially Kaz are exceptional highly recommended

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Andre Falla . 2024-08-18

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Kaz amazing as usual and excellent carvery.Well done all in the heat.

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Steve Illing . 2024-08-11

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Great service from a smiley Caz!

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Al McGibbon . 2024-08-11

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This was our 1st time here for lunch with our in laws..although they come every Sunday and love it. The food was really good, we had carvery and mains from the menu. Although busy service was quick and problem free. The staff are lovely and friendly. Kaz remembered my in laws and took the time to chat which they really appreciate. Kaz checked we were happy with everything. Really great service from kaz and the rest of the staff.

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Hazel Johnson . 2024-08-11

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Good food with a nice view of the marina. Lovely staff and a quick service.

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marco bollella . 2024-08-11

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Visited today,Sunday for a lunch.It was so tasty.The veg was plentiful and the meats I had were soft.Such a good atmosphere too.Got to m nation such a lovely lady ,she was Scottish with a lovely smile.Thank you for being so attentive and to the lady who checked us in,you both made our visit excellent.Well done!

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Derek Carlton . 2024-08-11

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Had a lovely lunch today the carvery was so delicious.A lady called Kaz came to check on us she was such a delight thank you so much

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Julie Carlton . 2024-08-11

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Amazing Sunday roast.Looked after by Kaz who was friendly and knowledgeable.Thank tou we will be back

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Peter Derby . 2024-08-11

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Felt the staff were a little rude and unwelcoming.

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Jared Woods . 2024-08-10

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Good food, reasonably priced. Nice eminence and friendly helpful staff. Especially Caz.

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Doris Addo . 2024-08-09

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Great food great service kaz was great

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dave janes . 2024-08-09

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Kaz is absolutely brilliant! Made our experience amazing! We will definitely be back!

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Jade Newton . 2024-08-09

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Family of five came in for a late dinner. Service with a smile. Excellent food and friendly staff.

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Team Lukas . 2024-08-08

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Today we were in the pub/restraunt and we witnessed Mia working her socks off, she not only cleaned the tables she removed everything off the table and cleaned each side of every menu. She never stopped smiling for the 4 hours we were in there. Our room number is number 2.

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Shawn Gardiner . 2024-08-08

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Absolutely fantastic food and service from Mia. Very attentive and we will definitely be back

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Clare Brogden . 2024-08-06

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Decent staff rooms are clean foods decent Dan

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Daniel Yates . 2024-08-06

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Great atmosphere and great service had a great server called Mia she went above and beyond on customer service.

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Luke Wayne . 2024-08-06

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Mia is great, always helpfull, not like like the rest of them. A smike goes a long way and service at the bar, others just look at you.

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Gary Craddock . 2024-08-06

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Great service with a great smile 😃

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lisa kennedy . 2024-08-06

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Kaz and lizanne were great very helpful and friendly even though they were rushed off their feet

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Lynne Hill . 2024-08-04

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Great carvery,great service today...thank you to Kaz for helping us and being so friendly .

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Rebecca Dalson . 2024-08-04

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All bar staff give very good customer service

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Ian Cragg . 2024-08-01

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Friendly service, good beers & great value for money food

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mark Conway . 2024-08-01

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Good meal. Friendly staff and cliental. Discount for forces personnel and veterans. Time now for a change of menu. Unable to get the salmon for 2/3 months now. Since having a change of management the staff seem to stay a lot longer. You can have a good chat and a bit of banter which makes a change these days. We have a great relationship with Mia, Kaz, Wendy and the rest of the crew. Spend just about every Satursay night here. If ever there is any trouble it is quickly dealt with. I still think the menu has now run it's course and needs a big change.

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Martin Kent . 2024-08-01

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I'm a regular visitor to the Quays. Great service with a smile. Fantastic atmosphere. Can't do enough to help. Mia is great very polite and professional.

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Tracy Williams . 2024-08-01

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Food was lovely, great price. Great service wonderful evening out

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Lara Blow . 2024-08-01

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Amazing service especially from Mia and Stacy really helpful to Accommodate my family for a wonderful meal times was very quick they were very nice and polite towards us

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Andrew Graham . 2024-08-01

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I visited with family on Thursday and loved the place, friendly staff that go above and beyond for customers,quick service.Amazing carvery and pudding finished the afternoon with a mocktail with a lovely view of the harbour on a summers day.As a wheelchair user I normally struggle navigating around tables ect but the staff offered help I needed.Definetly our go to pub now.

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Gemma Patrick . 2024-07-20

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It's a pub carvery It's value for money no frills. Service is not the best

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Graham White . 2024-07-10

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Food orders missing items. The manager served us, she was dismissive and rude. We have been previously and the waitresses were lovely, what a shame.

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Charlotte James . 2024-07-04

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Be aware you now have to pay for parking or get a hefty bill.

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Harvey Upton . 2024-07-02

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Jenny O amazing waitress. Full 5 star amazing staff

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Jake Roper . 2024-07-02

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Got put in a seated area by bar staff. Manager came over 30 minutes later and screamed that we need to move and we shouldn't be sat there. She then spat in my pint.

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Chris Brown . 2024-06-30

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We came here for a family birthday get together stayed 2 nights and ate 2 breakfasts and 1 meal. HOTEL having booked an accessible room we were surprised how far down a long corridor the room was and then how small the bathroom was. Nothing accessible about this room. Reception told us we'd not booked an accessible room when we queried the room provided. We showed our email confirmation to be told that info hadn't come through their end and no accessible rooms were free for our 2 night stay. Apart from this the room was comfortable, clean and quiet. BREAKFAST no allergen menu available and was told to use the app. I downloaded the app which didn't show allergens on my phone. The waitress used her app which didn't show breakfast allergens, so wanst any help. A member of staff told me I obviously couldn't eat pastries and that the bacon and mushrooms had a dairy/herb glaze. She supposed I could eat the bread and was surprised when I said not always! Eventually they advised the chef could cook me bacon and mushrooms and someone went to the local garage to buy dairy free milk. LUNCH After selecting what I could eat from the waitresses phone app at breakfast this was a simpler order. Food was hot and decent quality and the staff did well considering there was over 30 of us eating. STAFF were lovely, cheerful and helpful within the bounds of the set up / processes in place. Why didn't our accessible room booking show and why wasn't breakfast allergen info available. It's a shame these issues will stop us staying here again.

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Lisa L . 2024-06-28

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This is my getaway place :) Absolutely love having time out at the Quays , staff are all amazing in both pub and hotel. They are all very welcoming and always give spot on service.. Great atmosphere with lots of friendly regulars, that overtime become friends! The carvery is my favourite food 😋 but maybe ( definitely haha ) the best thing is meeting all the very well behaved beautiful dogs that are regulars there with their humans. :D

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Pj Rainbow . 2024-06-22

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Visited in a busy Friday night. Don't ever go here. Got slapped with a parking fine. Completely ruined a family meal. Avoid!!!

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samantha mussard . 2024-06-20

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Kas was extremely helpful today we was here for a birthday meal and it went smoothly even though they was busy today being a Saturday food come hot and we're all very friendly and they even came out with our cake for us and joined in the singing with us too thank you

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Michelle Drinnan . 2024-06-08

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Thank you for being helpful and friendly today my meal was very nice I have the cheese and onion pie with my veg carvery food was lovely and hot

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Sandra Ryan . 2024-06-08

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Kaz was fantastic had a great evening

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teresa ryan . 2024-06-08

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We went today as a party of 18 people for a birthday gathering and was really enjoyable. Food came out quick, hot and tasted good. Kaz was really friendly and brought the birthday cake out to us which was a nice surprise for the birthday lady. Recommended :)

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Josh D . 2024-06-08

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