Quays - Pub & Carvery in Northampton

Trish is the ladyyyy! Best person so lovely remembered everything about all of us. Boujee baby! See you soon darling xxx

Brilliant service, great team. Always friendly attentive, food is delicious! Best genuine Service is was by far!

I have been to this restaurant several times with my partner what a lovely place! Foods is very nice and the service is 10/10. It really is one of my favorite places to go plus great value for money what more can you ask for!? Well done guys!

Very caring staff' with immaculate standards . Amazing place

Very helpful friendly staff stayed for 2 nights in the hotel over the weekend. The room was very nice, modern and clean. It was very easy to find and in a great location for where I needed to get to lots of parking available. Food in the restaurant was very nice .The staff were very good providing a fast service.

Great service, I will definitely go again!

It's Christmas day and kaz was are waitress. Helper and more. From myself ordering the wrong meal and kaz sorting this straight away to popping a meal in a take away box for someone who couldn't make it. Thankyou for going above and beyond kaz. Merry Christmas 🎅 🎅🎅🎅🎅🎅🎅🎅🎅🎅

Decent mean with relatively quick service.

Wendy and Stacy absolutely amazing services and very welcoming , lovely are atmosphere would highly recommend

The Quays Pub & Hotel is like a home away from home! I stay here every week for four days, and the experience is always exceptional. The rooms are spotless and comfortable, and the food at the pub is absolutely fantastic. A special shoutout to Trish and Amanda-they go above and beyond to make every visit feel warm and welcoming. Their friendly service truly makes this place stand out. I couldn't recommend The Quays more highly—it's simply the best!

Mia was brilliant! Great service

Absolutely brilliant staff who all pulled together when the area was flooded. Breakfast Kaz was brilliant and very helpfull

I was flooded at billing aquadrome and came over to the quays. Booked a room for one night and then had nowhere to go. The staff at the hotel and the pub were wonderful and went out of their way to help us. Family room accommodation and cooked us meals even though the pub was flooded. I believe all the staff and management deserve a medal. Its been the best service and any help required was given. We were all locked in for 3 days. I'd like to say a big thank you to Elisha the boss, Mia and Trish and all the staff. Been fantastic and we've all been looked after

Staying here short notice due to flooding, the staff have done an amazing job to look after their guests, having to tackle issues themselves they have gone that extra mile to still keep facilties open all with a happy to help attitude. Shoutout to Mia and Stacey for their great customer care.

Kaz the team leader who served us was lovely and so helpful with the food! And the food was lovely

Kaz was amazing!!! Love her ❤️ I had steak, was done to taste.

Amazing in every way food, cleanliness and staff I shall be returning and have recommended to many already.

Lovely visit. Elisha and Trish great hosts

Take a photo of your proof you used ipad to sign in when using place. They won't answer phone ever. I called 4x and nothing as was given a fine qhen was there yet ate and drank there and used their parking dock. I now have a debt recovery agent chasing payment as the greene king never got back to any of my voicemails.

Terrible service. No customer service at all. Called numerous times regarding an issue and nothing back..

Mia was a fantastic help. such a lovely girl what a credit to green king inns. Bubblie and made me and my husband feel welcome

Drink in quays most days and I must say what a joy it is with friendly staff and mia is amazing she goes above and beyond to make your time enjoyable 👌

I come to this pub and every time I am greeted by Mia she is such a happy woman works so hard thank you for make me feel welcome

Banging pub banging scran and the best bar staff Mia and Maddie are the best

Staff were really rude meals were forgotten starters wernt made 1.45 to receive them they forget to do kids meals then told us we had 10 minutes to leave due to another party coming in would never go there again

I visited the quays on Sunday with a large party, the quays were great lovely meal. Big shout out to Mia who looked after us from start to finish as always Thank you

We try to go once a week, with great food at a reasonable price. Don't forget to validate your parking. Friendly staff.

Carvery was very good apart from the thin cut meats, good price, don't forget to book your car in on arrival.

We stopped off here for a quick bite to eat, not sure why the bad reviews. For 3 kids and 2 adults food and drink came to £45 (bargain!!!) We had carvery and it was so good, plenty of it and fresh and hot! Staff in there are so friendly and make an effort to chat to you and the kids. They are also dog friendly and bought over treats for the dog. Lovely place we will stop off here again.

Went to this pub with family and friends carvery was absolutely delicious and the chick and mix was also very scrumptious staff were very friendly

lovely food but now slapped with a £100 parking fine ! with 3 children in tow i had no idea you had to pay please help

Served by Kaz today,absolutely superb and smiley.Great service.Would recommend a visit here.

The staff were very very helpful despite that they were very busy , helped a 98 year old with us and got her at the front of the queue , considering how busy they are the food was very good although I do like my veggies a bit more cooked apart from that no problem .

The Quays in Billing. Northants is amazing. Food is really nice and the staff are so so helpful and friendly. Recommend it to anyone & everyone 5*.

Great pub, really friendly staff!

Amazing location, food and drink is delicious. It’s very friendly staff Mia especially she’s very knowledgeable and attentive.

Amanda on reception was ever so helpful, from adding another duvet to the bed in the first room to changing the room due to the first room being too cold. Amazing service went above and beyond. Even took into consideration noise from other guests

Lovely room Receptionist Amanda, was lovely and friendly, very helpful.

Lovely service and best recommendation by Kaz on the Toffee bar desert it’s spot on, defo always worth a visit 👌

Excellent experience in the hotel and the pub had beautiful food well done everyone

Food below average. Also got a parking ticket . You need a bigger sign saying about park

5 star experience because of Wendy! The woman is lovely, down to earth and makes you laugh whilst ordering. It's nice to have someone you can talk to easily whilst ordering. And i'm picky!

Amazing service. Team both last night and this morning were super friendly. Great sleep. Thank you.

We were looked after by Mia had lovely time works really hard food lovely be back again soon

Hotel is perfect for work trips. Lovely location by a lake. Tricia & Amanda are really helpful on reception.

We visit every few weeks as the food is always good and represents fantastic value! However, the stand out about this place is the staff who are exceptional! Always welcoming and friendly. We visited today for our little girls 10th birthday (her choice as its her fave place to eat out - high praise indeed from a fussy eater!) and we were served by Mia, who was lovely, warm and engaging :) Thanks also to the shift manager who also sorted a candle and a happy birthday song with our daughters dessert. Places with staff like this are few and far between nowadays - I can't recommend it high enough. Thanks

Very friendly staff, food excellent aswell as the price and a shout out to Mia 🤩

Very good lovely carvery. Mia is very helpful and and credit to Greene King look forward to coming again

Parking ticket when calling in for a drink

Feel like there only busy due to the location £7.50 for 2 cokes is a joke they don’t even fill the glass’s and the food was possibly the most tasteless meal I’ve eaten in the 31 years on this planet ide imagine there eating better in jail

Clare went above and beyond could not be happier give this young lady a pay rise

Ordered a Fanta, no ice no fruit- £3.65 Bottle of Heineken £5, 3 portions of microwaved fudge cake was just under £18!!! Insanely overpriced and very underwhelming food. Staff are nice at least.

Came to the quays as a 15 had brilliant service from lisanne and the team on the bar thank you so much to the chefs for the lovely food to. First time here and was impressed thank you Kate

No, sorry not for me. Great to see a carvery for £7 or £8 large but you then pay way over on the drinks ie £3.50 for a coke. Meat was good but the rest was really quite average. Very busy so popular place for many and maybe we just chose a bad time

Stayed for 2 weeks for work, the staff were amazing. Adverse weather, flooding and the possibility of evacuation did not stop the excellent service. Special shout outs to Shannon, Stacey and Trisha. You made a work trip (eating alone) feel that little bit more like home.

Really enjoyed our carvery and the service was excellent 👌

Zach - 5 star all round, disappointing that it wasn't that busy but the roads were quite rubbish because of the rainfall ans caused the roads to be flooded not much parking spaces either but apart from that the food we had which was the carvery and I had the Ultimate Mixed Grill - Medium Rare and came out spot on what I ordered, good portions too and had the choctastic sundae and it was beautiful, perfect for the prices and the services was pretty good in my opinion, one of the best meals I've had and will be revisiting this time for a carvery for me ;) thanks for an amazing evening last night!

Just had the most yummy lunch.Hunters loaded bbq fries,cheeseburger (childs) and garlic bread slices.Good portion size,value for money.Highly recommend a visit to The Quays for great atmosphere,friendliness of their staff and of course delicious food with so many choices.Thank you to everyone.

First time we've been here. Carvery was amazing and great price. Kaz was lovely and very welcoming. We will be back.

18th Birthday celebration family all together Carvery good & main menu also very good served by the lovely Kaz

Kaz served us today, food was great and service was great. Would recommend this place, great value for money. 5*

Lovely carvery, food cooked well and restaurant clean Staff very friendly, welcoming and helpful. My nephew loves coming on a Thursday, easy access for wheelchair users.

Family stays here alot from Wales and they love it here and always feel welcome, just had meal here recently and was lovely good priced and bar staff always friendly

Lovely food, give Liz a pay rise she’s great!

Disappointed tonight, came in at 8.15pm, bought drinks at the bar, found a table and then ordered food. Food arrived but then got told that under 18’s couldn’t be in the pub after 9pm. Just as our food turned up, night spoilt! Rules need to be made clearer.

Terrible bar staff, kitchen workers are great really nice food. I ordered on the app and they forgot my drinks, got told I had to get up to the bar to grab them myself. By the time I got back my food had gone cold. It was fairly busy so I don't blame the staff I blame the manager for not giving his staff enough people to manage Sundays better

Great all round service. Staff really make you feel welcomed! They take the time to come round and speak to you. Great hospitality and great food! What more can one ask for?!

At first it was all chaotic and crazy today, we ordered and everything was going fine till the carvery was being put away, We had paid for a carvery and some over regular meals, we spoke to someone called lisanne who worked there and she was brilliant and sorted it all out for us. She then made sure the kitchen staff didn’t forget our desert we ordered as they forgot some bits off our order. But it was a great pub and great location. Lisanne was fantastic and she was really sweet. Thanks to lisanne♥️

Kaz is a legend, so friendly and wonderful customer service. Good food, great prices. Thank you

Kaz was amazing can't wait to be served by her again. 😄

We are staying at The Aquadrome site and we came over on a whim, really glad we did. Great food, very busy pub but service never changed - lovely staff! From service at the till to staff, Kaz was bloody lovely and engaged with the kids which made our visit so easy and we stayed longer than we should (sorry!) Will 100% revisit when around here.

Lovely atmosphere, great food and excellent service. Kaz in particular was wonderful, friendly and attentive. Would highly recommend.

Mia is an absolutely amazing waitress with a lot of chrisma and jokes galore. When it comes to customer service this is how every staff member needs to be modeled on.

Location was good, the service was fantastic.

I had dinner this evening and was served by Mia she was very helpful nothing was a problem made me feel welcome.

Could not fault the food at all. As a family of six everyone one of us had no complaints about our meals we had every day for week

Beautiful pub and carvery staff are excellent 👌

Very bad service waited 10 mins for 1 coke Bad service team leader piles staff into the back to have a laugh and joke advitised cocktails but they don’t and don’t take of menu also added butter and garnish which we didnr want on my autistic brothers food

Kaz is amazing and extremely helpful and good was amazing

Sunday lunch carvery amazing.Staff friendly,clean environment, Kaz was wonderful,keep up the good work.

One of the best places to relax food is amazing staff especially Kaz are exceptional highly recommended

Amazing Sunday roast.Looked after by Kaz who was friendly and knowledgeable.Thank tou we will be back

Kaz amazing as usual and excellent carvery.Well done all in the heat.

Great service from a smiley Caz!

This was our 1st time here for lunch with our in laws..although they come every Sunday and love it. The food was really good, we had carvery and mains from the menu. Although busy service was quick and problem free. The staff are lovely and friendly. Kaz remembered my in laws and took the time to chat which they really appreciate. Kaz checked we were happy with everything. Really great service from kaz and the rest of the staff.

Good food with a nice view of the marina. Lovely staff and a quick service.

Visited today,Sunday for a lunch.It was so tasty.The veg was plentiful and the meats I had were soft.Such a good atmosphere too.Got to m nation such a lovely lady ,she was Scottish with a lovely smile.Thank you for being so attentive and to the lady who checked us in,you both made our visit excellent.Well done!

Had a lovely lunch today the carvery was so delicious.A lady called Kaz came to check on us she was such a delight thank you so much

Felt the staff were a little rude and unwelcoming.

Kaz is absolutely brilliant! Made our experience amazing! We will definitely be back!

Good food, reasonably priced. Nice eminence and friendly helpful staff. Especially Caz.

Great food great service kaz was great

Family of five came in for a late dinner. Service with a smile. Excellent food and friendly staff.

Today we were in the pub/restraunt and we witnessed Mia working her socks off, she not only cleaned the tables she removed everything off the table and cleaned each side of every menu. She never stopped smiling for the 4 hours we were in there. Our room number is number 2.

Great service with a great smile 😃

Mia is great, always helpfull, not like like the rest of them. A smike goes a long way and service at the bar, others just look at you.

Absolutely fantastic food and service from Mia. Very attentive and we will definitely be back

Great atmosphere and great service had a great server called Mia she went above and beyond on customer service.

Decent staff rooms are clean foods decent Dan

Kaz and lizanne were great very helpful and friendly even though they were rushed off their feet