Based on 1.822 opinions finded in 1 websites
Based on 1.822 opinions finded in 1 websites
Nº 326 in 689 in Northampton
Opinions
Great food and fantastic breakfast service from Kaz and her team.
nathan . 2025-05-13
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The whole experience staying here is great. From Trish to Caz, the food is exceptional, the rooms are spacious, plenty of room and friendly staff. Breakfast is just as good, plenty of choice and friendly staff. Thanks a lot.
Allan Cooke . 2025-05-09
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Thank you for the good service Kara and Ray are really good. I will come back again.
Easan Sadadcharam . 2025-05-09
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The full English breakfast was delicious! Kaz served me and she was absolutely brilliant! Thankyou 😊
Sam Pummell . 2025-05-09
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I live locally and pop in for breakfast or lunch regularly. Kas and Ray are very friendly and make sure everything is to your liking. Food is always delicious. Definitely recommend.
Julie King . 2025-05-08
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We love to come for family breakfast. Lovely atmosphere. Milan love to play with Kaz🥰 and Ray🤩 thank you for serving us.
Agnieszka Malarczyk . 2025-05-08
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I didnt stay in the room I was on the caravan park. We came here for the carvery. I stood in a que for 20 minutes before getting served. Our booking was at 12.15. We didn't get food until 12.45 by the time we got served. I found it very over priced for what they had to offer. Veg was previously frozen so it was mushy veg. Meat tasted funky (Turkey). Staff seemed stressed and over worked yet the place was quiet at this time. We got places right near an open door. It was so cold we closed the door and the lady came back over and opened it again. I asked if we could close it because me and my children were cold. Lady said no as the people outside walk in and out this way instead of walking to the other door literally at the corner of the building. So we ate our lunch with our coats on. No one finished their food as different bits of it they didn't like. The Yorkshire pudding was paper thin. Literally flaked in your mouth. Wont be returning unfortunately. £60 down the drain. I didn't mention anything to staff as I fear of confrontational interaction. Looks like a nice pice to have a drink and sit by the arena but it's a no for food for me.
Kim Hull . 2025-05-06
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Been twice and it hasn't disappointed As a vegetarian with dairy intolerance, it can be challenging finding good food while out. I highly recommend this place, they cooked my veggies separate, especially for me and coughed them to perfection. I could have the roasties, as were cooked in oil, and wow, they have got to be the best toasties I've had in a very long time. Followed it up with a vegan apple pie and ice cream😍
Shirley Thorpe . 2025-05-04
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Food was amazing, will definitely come back
Ivy Mcbeath . 2025-05-04
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Good delicious, great value, Lisanne and Mia are fantastic hosts and Sam was so happy and cheerful when bringing out our food
꧁waterbrooke꧂ . 2025-05-04
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Came for food couple of times, after many recommendations And got a lovely welcome with team leader Kaz which made our lil daughter smile. Felt so welcome, even when we came late into breakfast the food was still hot and filling.
kinslei kins . 2025-05-02
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Staff are super helpful. Of particular note - Kaz and Ray who couldn’t be more wonderful!!
Sara Forsyth . 2025-05-02
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Originally planned to stay for a night. Keep extending it and now on my 5th night. Great location, fantastic rooms. Staff are brilliant. Receptionists really helpful. A big shout to Caz and Ray for breakfast. Nothing was too much trouble. Friendly and delivered a very timely breakfast which is well worth the money. Highly recommend. A big well done to Greene King for bringing on board some great staff to compliment the stay.
Steve Cunningham . 2025-04-30
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Breakfast was spot on and service is amazing
kieran blackwell . 2025-04-30
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Had breakfast this morning was really delicious and good choices.Thanks to Kaz who was charming and brilliant bubbly.Her and Ray are so helpful,great at their job
Daniel Carter (Dc) . 2025-04-30
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Breakfast was fantastic, Greeted by Ray served by Kaz who were both very friendly and professional.
Anthony . 2025-04-29
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Breakfast kaz our server was brilliant Food was amazing
Paul Martin . 2025-04-29
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Lovely friendly service from Kaz and Ray, nice choice for breakfast
Ray Williams . 2025-04-29
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Kaz at breakfast was lovely and breakfast cooked to a good standard.
colin thomas . 2025-04-29
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It's ok. The marina side location makes the pub.
PE C . 2025-04-25
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Kaz was utterly amazing , very helpful and extremely considerate towards our party , the food was delicious and the continental was all very fresh and topped up with an extensive selection that just kept coming , me and my moms will be visiting again
amelia sollis . 2025-04-25
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Excellent breakfast with very helpful staff- Kaz was extremely polite and great with the children.
Debbie Wood . 2025-04-25
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Went to the quays for breakfast the chocolate muffins are amazing and the service was great from kaz we had a great time
Little Dude . 2025-04-25
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The breakfast was amazing and so was the service from Kaz and Ray who fitted us in just before it closed and made us feel so welcome. Best breakfast I’ve had in a while 10/10!
amelia wainwright . 2025-04-24
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The breakfast was beautiful. Kaz and Ray were amazingly helpful and friendly
Craig Morton . 2025-04-24
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Lovley breakfast and kaz was lovley who served us, will definitely be back, great service, bacon and sausage were amazing 😀
Jemma Gaylor . 2025-04-24
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Lovely breakfast all round, Kaz and Ray were fantastic
I xHarih I . 2025-04-24
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Had a lovely breakfast at the Quays, so cheap £9 for cooked and continental. Service was amazing from Kaz and Ray so polite and friendly.
Jade Desborough . 2025-04-24
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Lovely breakfast this morning great service from kaz and Ray thank you
Tisha Finn . 2025-04-24
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fabulous service from kaz and Ray . breakfast was outstanding, definitely recommend.
Robin Is Stinky . 2025-04-23
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Parked to charge and came on for breakfast. Kaz was lovely and breakfast was nice.
Liam Buxton . 2025-04-22
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I went to the pub my wife four other adults and three kids I went to the bar when my wife and my daughter's boyfriend to be told we can't get served at the end of this bar we've got to cure for the drinks so we did when we got served we got told to go to the other side of the bar to get your drinks we wasn't ready for our food yet she was not polite she had a face like a wet blanket I did tell the member of staff she should go on a course to be polite to customers not very nice so when we did order the food which I thought would disgusting the bloke country cut the meat anything up if had a machine don't think I'll be going back there again if you've got nice stuff I think you go back but when you go miserable cow like earth who's been fed with a catapult when she was a baby not very good I'm sorry to say
John Kowalik . 2025-04-21
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Great breakfast! Thanks to Kaz and Ray for all their help. Fantastic choice and very reasonable
Caroline Lace . 2025-04-18
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Been here a dozen times. Most recent time was there for 35 minutes for a drink with a friend and received a £100 parking fine. Randomly fining a repeat customer isn't very good :(
Charlie Brigden . 2025-04-16
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Absolutely loved our stay from start to finish. Beautiful rooms and service. Kaz and ray were absolutely brilliant at service and made us feel welcome and appreciated and did everything to make our breakfast even better.
Sasha Harrison . 2025-04-16
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The breakfast is always top notch and Kaz is a delight in the mornings with her bubbly personality and charm
michael Naughnane . 2025-04-16
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Large Green King restaurant with lovely views of the water. The carvery is good value and good quality. Lots of free parking but need to type your numberplate in at the welcome desk (see signs).
budgiebruce . 2025-04-13
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We came here for breakfast on the last day of our Easter break. The staff were great friendly and polite. A special shout out to Kaz and Ray who were brilliant. The cooked food was lovely, and the pastries they had on offer were lovely as well. A small complaint is the toaster took a while but that is a minor complaint.
Tony Barron . 2025-04-11
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Spent a lot of time at the Quays. 2.5 months in the hotel. Staff really helpful and the room cleaned on a daily basis. The pub is joined to the hotel. Breakfast pretty good,full English or ceriel. We use the restaurant regularly and the food is good. Big shout out to Mia,Claire,Caz, Amanda.Aga,Wendy,Trish n Alisia.
Robert Griggs . 2025-04-11
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Had breakfast at quays with my nanny .Kaz and Ray are funny .Breakfast was lush can't wait to come back Chloe and Sofia
Amanda Trasler . 2025-04-09
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Times at the quays, mia is so helpful, very pleasant to talk to, a credit to you pub, hard working and accommodating, thank you mia
Stephen Partner . 2025-04-09
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Breakfast is good Kaz and Ray are lovely brilliant service
Daniel Yates . 2025-04-09
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Lovely Breakfast, Ray and Kaz were the perfect hosts. Thank you for looking after us 😊
Darren Curtis . 2025-04-08
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Really nice breakfast good price kaz and ray are brilliant every morning with there service
James Nash . 2025-04-02
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Popped in for a quick pint and meal. Caryn amd Sam were very welcoming along with staff members. Will start making this my local from now on.
Didds Games . 2025-04-02
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Visited today with family to celebrate Mothers Day. I thoroughly enjoyed the carvery and other members of our party enjoyed the alternative pub menu. I am writing this review to ensure Trish and Caryn in particular receive recognition for their customer focus and problem solving skills in dealing with my issue when booking online. The booking system wouldn’t recognise a booking made for Mother’s Day. I contacted the Quays and the issue was sorted this was down to Trish and Caryn’s approach to the problem. I can’t thank them enough as well as all the other members of the Billing Quays team. Food was great, friendly customer service and staff that do a great job, we have always been regular customers and will continue to be. Thanks again
L S . 2025-03-30
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Nice friendly staff and the food is tasty and good value for the portion sizes. Hotel is quiet and rooms cleaned every day. The breakfast team kas & ray are nice and friendly, always going out there way to accommodate.
Adrian Odendaal . 2025-03-28
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Kaz and Ray were excellent hosts and the breakfast was excellent 👌
Dan Burns . 2025-03-28
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Fantastic service and really friendly staff (Caz and Ray). Food was hot and tasty, and served promptly. Very enjoyable.
Matt Evans . 2025-03-28
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Kaz and Ray served us for breakfast and provided us the most fantastic service. Very friendly and welcoming, made our breakfast experience even more enjoyable
Ads Nicholson . 2025-03-28
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Caz was fantastic as was the food! Will come again.
Louise Smith . 2025-03-28
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Very welcoming, Kaz & Ray were very friendly, food was amazing, great experience from start to finish, price was great also. Highly recommended
lisa brant . 2025-03-27
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Great stay for buisness near loads for food and good signal. Breakfast is great. Service is awesome from Kaz and Rey.👍🏼
Jaim Kerchiched . 2025-03-25
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The barmaid was very welcoming and friendly. She greeted all customers with a smile and a happy tone as well as bidding them a farewell. I asked her name and she said it was Shannon B (As there are two staff there named Shannon) and didn’t want them to be mixed up.
Guy Murray . 2025-03-22
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Kaz and ray are amazing at breakfasts really helpful and can’t fault choice and standards of breakfast
nick hayes . 2025-03-21
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The breakfast was a good price and decent portions and Kaz and Ray are fantastic!!
O Darmody . 2025-03-21
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Hotel was very nice. Breakfast was lovely and freshly cooked to order. Kaz and Ray were very helpful and welcoming.
Stephen Firth . 2025-03-20
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Great breakfast served by Kaz & Ray who very friendly and the service was prompt and tasty. Will book again.
gary canadine . 2025-03-20
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The location, the welcoming arrival and environment plus the food and service are outstanding would recommend to any person very friendly pub with good decking out back for hot days
Darius Green . 2025-03-20
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Stayed for 3 nights and we couldn't have been made more welcome. Food was great and Kaz and Ray were brilliant at breakfast, great service and very friendly. We will be back.
Ann Smith . 2025-03-19
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Popped in to The Quays this morning for a breakfast before travelling south.Very impressed with food quality and choices on their continental section also. Service provided by 2 members of staff was terrific.A Scottish lady Kaz and a gentleman named Ray. Both friendly,welcoming and you could tell they thoroughly enjoyed their jobs,a credit to Greene King creating an excellent experience. Thank you to both and it was a pleasure to meet you.
Antony Shipley . 2025-03-19
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Brought my dad in for breakfast and was served by Kaz and Ray it was amazing lovely breakfast and all smiles felt very welcome. The food was gorgeous
Sam Clark . 2025-03-19
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Excellent stay for business but I would definitely come here again for a leisure stay. Lovely location and the food was good. Although a special mention for the breakfast. Excellent choice of continental options and the full English was brilliant. Came hot and didn’t feel like it had sat under heat lights for ages. Kaz and Ray were the team that looked after me during my stay. Lovely people, bright and pleasant which is a joy for the morning. Loved the music and singing from the team. I would recommend.
Dawn Beckett . 2025-03-19
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Went to the quays for breakfast and was amazing delicious. Kaz and ray very professional. Very clean and a lovely start to the morning
Samuel Harrison . 2025-03-18
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Kaz and Amanda on a Sunday morning breakfast with two small children they were so friendly, kind, amazing with our children, the breakfast selection was amazing absolutely delicious! Will come again! Thank you very much will come again!
Tauria Gayle . 2025-03-16
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Came for breakfast and it was amazing. Kaz and Amanda couldn’t have been more helpful. Thank you.
Hazel Cragg . 2025-03-16
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Great breakfast every morning and very accommodating when asking for required food from Kaz and Ray every morning.
Martin Holden . 2025-03-14
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Best breakfast ever, Kaz & Ray are very friendly and welcoming x
Astra Sol . 2025-03-14
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Great breakfast. Kaz was really good. Also Ray. Thanks.
Reuben Leach . 2025-03-14
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Spent 5 days at the Quays on business and Caz and Ray in the restaurant were fab. And the breakfast was very good quality. Will definitely be back
Trish Foulkes . 2025-03-14
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Great breakfast friendly staff (kazz)
Shaun Wales . 2025-03-11
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Friendly staff, lovely food. Thank you
Tom Riley . 2025-03-04
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Just there for breakfast really good great staff
Kevin Gallagher . 2025-03-01
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I've had an amazing stay. Everyone working here whistles and sings as they go about their jobs. The atmosphere is lovely....and I that transfers to the people staying here. The food is great....but I have to give a special shout out to breakfast....I've really enjoyed the bacon, it's perfectly cooked...and Kaz and Ray are a ray of sunshine, my stay would not of been the same without them. What a happy positive experience. THANK YOU. 💜💜💜
tam weston . 2025-02-28
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Been here a week for tea and breakfast while working away all the staff are friendly with great service, kaz on breakfast shift is fantastic.
Luke Walkington . 2025-02-28
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The Quays has a fairly standard pub-chain menu with the added bonus of a decent sized carvery. Prices are good and there's plenty of space in the pub, with a large deck by the marina (for warmer days). A few menu items were unavailable, but we managed and food was served in about 30 minutes. Would definitely recommend, but if your going on a colder day, you might want to sit away from the doors, to avoid cold breeze
Sean Anderson . 2025-02-16
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Have had the most amazing weekend at the quays. Trish met us and checked us in. Her care and service was absolutely amazing. Her team working with her also could not make us feel more welcome and valued. This is not our first visit, but after this weekend we will be back more. 100% service and care.
Neil odell . 2025-02-16
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Amazing visit and the food was awesome. Kaz was especially nice and kind even giving treats to the dog we brought in. Very nice service indeed.
Anthony Ramsay . 2025-02-16
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Don’t usually post reviews of places I visit but feel I should with how brilliant the staff for my daughter’s birthday meal l. Nothing was too much trouble for them, always had a smile on their faces and the food was great too, special thanks to Miah for great service and putting up with us all!
Matt Cull . 2025-02-04
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Trish is the ladyyyy! Best person so lovely remembered everything about all of us. Boujee baby! See you soon darling xxx
Rebecca Dowling . 2025-01-12
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Great service, I will definitely go again!
Korelle Northern . 2025-01-07
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Very helpful friendly staff stayed for 2 nights in the hotel over the weekend. The room was very nice, modern and clean. It was very easy to find and in a great location for where I needed to get to lots of parking available. Food in the restaurant was very nice .The staff were very good providing a fast service.
Johnny Slater . 2025-01-07
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I have been to this restaurant several times with my partner what a lovely place! Foods is very nice and the service is 10/10. It really is one of my favorite places to go plus great value for money what more can you ask for!? Well done guys!
Likia Fife . 2025-01-07
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Brilliant service, great team. Always friendly attentive, food is delicious! Best genuine Service is was by far!
Miranda Northern . 2025-01-07
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Very caring staff' with immaculate standards . Amazing place
Andrew Hearn . 2025-01-07
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It's Christmas day and kaz was are waitress. Helper and more. From myself ordering the wrong meal and kaz sorting this straight away to popping a meal in a take away box for someone who couldn't make it. Thankyou for going above and beyond kaz. Merry Christmas 🎅 🎅🎅🎅🎅🎅🎅🎅🎅🎅
Rachel . 2024-12-25
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Decent mean with relatively quick service.
Thomas Simpson . 2024-12-15
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Wendy and Stacy absolutely amazing services and very welcoming , lovely are atmosphere would highly recommend
Alex Autos . 2024-12-11
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The Quays Pub & Hotel is like a home away from home! I stay here every week for four days, and the experience is always exceptional. The rooms are spotless and comfortable, and the food at the pub is absolutely fantastic. A special shoutout to Trish and Amanda-they go above and beyond to make every visit feel warm and welcoming. Their friendly service truly makes this place stand out. I couldn't recommend The Quays more highly—it's simply the best!
Yumnourishing 1977 (Yumnourishing1977) . 2024-12-10
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Mia was brilliant! Great service
Amber Osborne . 2024-12-01
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I was flooded at billing aquadrome and came over to the quays. Booked a room for one night and then had nowhere to go. The staff at the hotel and the pub were wonderful and went out of their way to help us. Family room accommodation and cooked us meals even though the pub was flooded. I believe all the staff and management deserve a medal. Its been the best service and any help required was given. We were all locked in for 3 days. I'd like to say a big thank you to Elisha the boss, Mia and Trish and all the staff. Been fantastic and we've all been looked after
Geoffrey Gealer . 2024-11-27
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Absolutely brilliant staff who all pulled together when the area was flooded. Breakfast Kaz was brilliant and very helpfull
Gavin Ward . 2024-11-27
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Staying here short notice due to flooding, the staff have done an amazing job to look after their guests, having to tackle issues themselves they have gone that extra mile to still keep facilties open all with a happy to help attitude. Shoutout to Mia and Stacey for their great customer care.
Dean Smith . 2024-11-26
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Kaz the team leader who served us was lovely and so helpful with the food! And the food was lovely
Courtney Walter . 2024-11-22
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Kaz was amazing!!! Love her ❤️ I had steak, was done to taste.
Emy Sharman . 2024-11-22
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Amazing in every way food, cleanliness and staff I shall be returning and have recommended to many already.
Mark Taylor . 2024-11-21
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Lovely visit. Elisha and Trish great hosts
Martin Jones-South . 2024-11-19
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Terrible service. No customer service at all. Called numerous times regarding an issue and nothing back..
R.A.H . 2024-11-14
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Take a photo of your proof you used ipad to sign in when using place. They won't answer phone ever. I called 4x and nothing as was given a fine qhen was there yet ate and drank there and used their parking dock. I now have a debt recovery agent chasing payment as the greene king never got back to any of my voicemails.
R H . 2024-11-14
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Banging pub banging scran and the best bar staff Mia and Maddie are the best
Lewis Obrien . 2024-11-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We ordered few bits off the Chinese menu I had Beef chow mein which was really greasy and had mushrooms in it which is not stated on menu and I physically can't look or even smell without heaving and in all my years of ordering this dish from any Chinese takeaway has it had mushrooms in it. The dry Shredded crispy chicken literally had red chilli powder shaken all over it again something else that no other Chinese has served. Chicken balls really stodgy and grease dripping out and the egg fried rice was just as bad. Also ordered battered sausage which definitely wasn't fresh was dried out and chips where cold really greasy and soggy.
103 Opinions
Was told on the phone the collection time would be 45 minutes, I got there in 40 minutes and was handed my food straight away. Got home to find my food was lukewarm/cold and there were no mushrooms in my curry. Its obvious the order was ready way before the 45minutes I was advised. Really let down and won’t be coming again.
1136 Opinions
We went there for my daughters birthday, the staff were great, especially Rebecca M who brought out her desert with a candle in it on a nicely decorated serving board and sang happy birthday to her with a colleague. The food was served extremely quickly also. We actually travelled 20 miles further than our nearest branch to go here as we could not book the required time at our local branch, so glad we did this and we will continue to visit this branch in the future. A big thanks to Rebecca and the rest of the staff for making my daughter feel special on her birthday.