Quaff and Tipple in Bournemouth

My son and I went for coffee and cake today. Never again! The lady who served us was full of cold, coughing, sneezing and wiping her nose on the back of her hand whilst preparing our coffee it really put us off - basic hygiene surely means you don't serve food/drink with a streaming cold!?! I then visited the loo and it was like going to the toilet in a third world country. Absolutely rank! Stinky and really unpleasant all round. Starbucks you should be ashamed - you let the brand down massively! Was the coffee good? Probably but didn't really notice tbh!

I don't opt for fish and chips very often as a takeaway option, but the vegan fish caught my eye and encouraged me to order. I have to say, super impressed with the vegan fish. Yes, it was a little oily, but that was just what I needed! Portion of chips was incredible, huge portion😅 My friend and I think we should have shared a portion instead of getting one each, but hey we've realised that now! I'll be ordering again when I need some proper British food vibes.

I hope I could rate it zero . Very rude guy takes the order and doesn’t speak English. The shake was disgusting.

The guy was very unprofessional and obviously in need of some sleep, barely said hello and only nodded his head to confirm he understood what we asked for... There was a fly on the muffin and the woman seemed like I was insane for that being a problem and didn't even apologise, swapped it over but put the muffin that had a fly on it back on display for the next person to eat it being fully unaware there was a fly on it .. Disgusting really... Definitely won't come back 1/5 is being generous

The smallest single scoop of ice cream I’ve ever been given. I complained and was told that it was full inside which I could feel wasn’t true. I didn’t want to argue but will never use them again.