Based on 144 opinions finded in 1 websites
Based on 144 opinions finded in 1 websites
Nº 874 in 1033 in Croydon
Opinions
Ordered takeaway, no calls and never arrived. What a disgrace.
Fred Lo . 2024-11-24
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Food was delivered hot and fresh. I liked the flavours of the beef in black bean sauce but have had nicer ones in past with more depth of flavour. However saying that, it was hot, fresh and I would order again. The chicken on the special fried rice was stunning! Very moist and juicy.
jubed . 2024-11-11
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Awful food, tasted like rubber and water
Suzie Daloris . 2024-09-21
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In a nutshell....poor! Very little flavour across all the dishes we ordered: Chicken chow mein hardly any chicken, chop suey was like a bland mush, salt and pepper chicken tasted like fried rubber. Have ordered from here before and hoped things had improved but they haven't. I could go on but what's the point. £56 later, terrible food we won't be ordering again.
Satinder Patel . 2024-08-26
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Ordered some lunch and email said it would be 45 minutes. An hour and a half later still hadn’t arrived!! Paid in cash and the didn’t have any coins, neither did I so ended up paying £20 for a £18 meal Massive tip considering the service was appalling. I only ordered 3 items and they didn’t even get that right! Ordered pork balls but got chicken instead. Should have sent it back but I’d waited too long. Won’t be ordering from Purley Dragon again!
Gabriella Bonnick . 2024-07-19
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I order from here often and the food is usually good. Service however is really poor. I’ve been waiting over an hour for my food today and when I called to ask how much longer it would be after making a few poor excuses the person hung up on me.
Yagini Dave . 2024-07-12
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The meat was all dry and the sauce was bland and the prices are very high for a poor quality meal…time for change!
Mike Murton . 2024-06-20
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I don't do many reviews, but this meal was lovely, cooked well and fresh tasting. Will try them again
Andrew Frazer . 2024-05-30
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I used to order from here and it was good, tonight it was awful, the food tasted of nothing, can’t believe how bland it was! Very very disappointed
Laura McKinley . 2024-05-27
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Terrible food - we got prawns instead of chicken; the crispy noodles were oily and tasteless; the hong kong chicken was over cooked. They also sent us the wrong drink and, worst of all, have ignored my emails entirely when I alerted them to the poor service and poor quality food.
N Perera . 2024-05-15
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Ordered food last night and got food poisoning do not order from here also when I rang them up they did not care and said leave bad reviews if you want
Akinreverse 2k . 2024-04-15
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No problems with delivery times but the wonton soups we order on a regular basis used to be a nice size with a decent fillling, now they are really small with more wonton wrapping then filling, very dissapointed considering they cost £5.99 each, please sort this out Purley Dragon, may be awhile before we think to order from you again.
Paul Ramdeholl . 2024-04-13
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King po chicken was disappointing
Steven Harding . 2024-04-06
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Don't order from this shop, they don't cook the food properly. I found hair in my food and when I called up and told them there was hair in my food they said yeah okay.
Ainsley Williams . 2024-04-05
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I have just ordered from here for first time . Order arrived quickly ..although they added complimentary prawn crackers ..I found the the food to be tasteless.. We ordered very basic Chinese food ..the sweet sour chicken was ok .. However the chicken fried rice was bland dark in colour and Looked more like couscous!! The chicken chowmien again bland , soft noodles Both dishes seemed precooked Not freshly cooked with that out of wok presence!! The spring rolls Probably frozen ,over fried..in oil ..again awful Sorry won't be ordering again 🤨
Mary Kennedy . 2024-04-04
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Extremely rude customer service, several issue’s with delivery. Will not use again
James Tomlinson . 2024-03-17
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Time to find a new local Chinese! I’ve ordered from Purley Dragon many times over the past 5 years or so and it’s very hit and miss but never again after the weekend. Took nearly 90 mins for food to be delivered and when it arrived it was cold and one dish wasn’t what I ordered. Called the restaurant and was told that they would send the food again but it would take another hour or more. Not ideal when you’ve got hungry children so I ended up having to reheat everything in the microwave but threw away the starters because they looked awful and didn’t look like they could be saved. The prawn chow mein consisted of three prawns, noodles and loads of onions. Not very good. A microwave Chinese meal from the supermarket would have been nicer.
Sean Ruddy . 2024-02-19
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The beef chow mein hardly had any beef and the noodles were dry. Very disappointed although the spicy king prawns were edible, minus the old veg. No one compares to Yao Lee unfortunately.
Samera Buchanan . 2024-01-23
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They answer the phone pretty quickly and are good with service Originally delivered to the wrong address but then delivered to the right address upon calling. Delivered after nearly 2 hours. Chowmein was okay Kung po described as Szechuan but is watery and overly sweet. The chicken seemed like it was pre cooked and just added to pre-made sauce with vegetables. Not good at all. I don’t even want to eat it but it’s 10:30 at night and I have nothing else to eat. Won’t be ordering from Purley dragon again. 2/5 is generous.
Claudio Royal . 2024-01-22
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Love this Chinese for delivery it’s always on time and delicious
S S . 2023-12-14
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Nasty food!! Had to wait over an hour for disgusting tasteless MUCK!!! Not even fit to feed to farmyard animals!! The duck (if you can call it that) was only fat & no meat, & the rice & prawns looked brown & inedible. Hardly surprising they give you a discount at checkout, they should issue stomach pumps as standard, so that you don't have to go to A&E. They are expensive, & I'll never use this place again - UGH!!! If I become unwell, I'll contact Trading Standards
Genevieve Knights . 2023-12-05
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Lovely food. I ordered via their website and they gave an estimated arrival time of 45 minutes and it arrived in 42! Accurate! The food arrived hot and was in great packaging. Definitely recommend.
Michael Joseph . 2023-11-07
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Well amazing foods and service is really really good on time the food is fresh and delicious definitely I am going to order again
Sayed ATTAIE . 2023-10-17
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Nice food I order the best take away in purely
Youngar Afg . 2023-10-17
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We’ve had sooo many issues with this place being disorganised recently. They’ve forgotten food several times, refused to send it to us at first and been rude, told us they no long serve certain foods and then saying they do and they’ll send it? I shouldn’t have my food getting cold or having to wait for ages because of disorganisation. The food is really nice but I won’t order from here anymore unless they get there service together.
Alice . 2023-09-08
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Our go to for Chinese. Usually order through JustEat. Food always good. One time we have had issues with delivery/delays they took care of it professional and perfectly. Thank you for the excellent service!
Glenn O'Brien . 2023-07-22
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A great customer service best a really nice food quick delivery top on purley I’m going to order again
Yusuf Iqbal . 2023-07-05
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I ordered from here via Just Eat. They missed items from my order and the food was dry & disgusting. I ordered the Special Chow Mein... Completely dry with no sauce. The ingredients tasted really cheap and I gave up halfway through the meal. Could MUCH make better myself at home. Please avoid and go to Wei Dao instead... It's much nicer.
Matt Goddard . 2023-07-03
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honestly 2/10 ordered delivery, over £50 for unseasoned, bland food. got given the wrong sauces etc. ordered Singaporean fried rice because they claimed it was spicy- had 0 flavour it was terrible, special noodles had no flavour. waste of money. duck was decent, delivery took like 20 mins so not too bad but i wouldn’t buy from here again! so disappointing.
naahemaa sarhene . 2023-06-30
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This was a takeaway. Good speedy service. It was a large order and they got it all right. I really enjoyed it along with my friends. Reasonably priced with a nice discount added on. Will definitely use them again. 👍
Alan A . 2023-06-07
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Vile food all dishes turned up stone cold one dish missing said replacement would be sent out 30 mins later still nothing ...ordered chicken in ginger with spring onions no spring onions one slither of ginger and packed out with loads of onions swimming in grease and no flavour apart from old oil ! Took 10 tiny pieces of chicken out and the pic below was what I.had left masses of onions in a dirty gravy! Will never get from here again...Singapore vermicelli turned up 50 mins later no taste no smell no flavour !
Kay Ron . 2023-04-23
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Awful food. Used Purley Dragon many times before and was great. This time food was inedible, curries swimming in oil, cashew nut & yellow bean sauce was like water. Complete waste of money, threw it all in the bin.
Debs Blanchard . 2023-03-31
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Would have given no stars but not an option food was late and non edible would not use again
Louise Edmonds . 2023-03-28
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Would normally give it full stars but this time round I’m not due to having to phone up the restaurant to get a replacement for my partners food which was incorrect and having to wait again for a replacement isn’t ideal when we both work really early in the mornings . my chicken chow main was cold when I normally order from here the food is normally piping hot .love Chinese from here but this was a let down for us only Chinese place my partner says they do the best sweet & sour chicken balls as most Chinese are greasy plus no apology the driver who delivered the food was polite
Megan Turnbull . 2023-03-15
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Food was not good at all! So overpriced for what you get and not tasty at all. Awful! Won't be ordering from here again! Disappointed. I had to call 3 times and on the third call, was told they are having problems in the kitchen. Food ended up arriving 45 minutes late. I won't be ordering from here again.
Romayne D'Sylva . 2023-03-11
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Junk mail through door despite no junk mail sign.
Jim . 2023-03-04
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Staff member was rude on the phone and just ended it. Delivery driver banged on my door.
Fiona Fitzgerald . 2023-03-02
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Shocking service! Ordered at 7:30pm. Was told 45mins for delivery. After an hour I phoned back and they said 15-20mins more. Half an hour later still no food. Phoned back and they said 10 more minutes and hung up while I was mid sentence. After 1hr 50mins it turned up STONE COLD and we had to reject the food. VERY disappointed!!
Felicity Gibbs . 2023-02-24
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Garlic and chilli chicken was great, as was the duck.
Alex Kyriacou . 2023-01-25
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The King Prawn Rice was poor,just rice with a few peas and king prawns,no colour,no flavour.. I don’t think I will order from here again. I was really disappointed
Jo Lawrence . 2023-01-12
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The best quality of phone polite and respectfull 10 percent discount online football is soo good and warm amazing quality DONT LISTEN TO THESE PEOPLE ITS VERY NICE
Callum Smith . 2022-10-26
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I ordered food from Purley dragon at weekend, I recommend to everyone to have food from this Chinese shop. Although might take longer than usual to receive your food as they are busy at weekends ,but staffs are incredibly polite and food is absolutely fantastic. IT IS WORTH TO TRY.
Kian . 2022-10-24
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Tasty food,large portion,delisious very polite staff on the phone
maryam taghizadeh . 2022-10-05
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2nd time ordering, hoping things have changed, unfortunately not. We ordered the Thai Red Curry, Kung Po Chicken, ribs and special rice. I don't know what to say. The curry was gelatinous, thick, tasted of curry powder and despite ordering chicken we got tofu! 🤷🏼♂️ Kung Po chicken well, it was like nearly set jelly in consistency with a few dried chillies to garnish. The special fried rice, well the rice was actually very nice and not greasy or under cooked but the slabs of meat and something on the top were tough, fatty and slightly indistinguishable to an extent. And the ribs, well, they were very spare! Mainly bone and fat, some without any meat at all on them but the meat that was there was quite nicely flavoured.... After the 45 min wait for this meal we actually ordered from another place as we couldn't bring ourselves to enjoy it. I don't think I will try "third time lucky" but just to say there are many better options locally.
Oliver Madden . 2022-09-27
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quality of the meat wasn’t great but was able to overlook it because the taste of the food was great, ordered for me and one other person, other person was fine but left me feeling sick all night afterwards
Holly Kelly . 2022-09-22
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Ordered on Uber eats over an hour ago and just kept coming up PREPARING 😡 Don’t answer the phone wish I never bothered. Taken my money and can’t cancel and haven’t received food. Never again
Adam Bartlett . 2022-08-29
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A good mixture of items. Things I have tried were done well. Will keep using - Currently loving the crispy noodles, best with vegetables but the beef seems to be back to quality. Beef in sauces work well and great value for quality food. Total recommendation.
Jon Hughes . 2022-08-14
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The worst Chinese take away I have ever seen or tasted....do not waste your money.....total waste of money.....
Allen Berry . 2022-06-12
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It's the 6th time I order a take away and always same great quality and presentation. Thank you!
Luisa Abreu . 2022-05-22
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Very poor service food isn't what we were expecting the pancake rolls were over cooked chicken curry is spicy but very tasteless all round disappointed won't be using them again
Karen Davis . 2022-05-13
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Tasty, good value, would go back
Larry Fynn . 2022-04-30
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Fresh and hot food, good portions will definitely buy again, great value for money
A M . 2022-04-15
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We have order food many times from Purley Dragon. We love the Tai dishes and selection of starters. Food always taste great, fresh and is delivered quickly. Great team work! Absolutely recommended.
pia soledad guerra palma . 2022-04-02
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Really nice chicken chow mein 😋
M Bolt . 2022-03-14
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Food was good! Would have given 4 stars, however I felt heavily insulted and disappointed by my request to have no PORK in the food/ rice being ignored. The rice came with the "X pork" marking suggesting no pork , but it had pork inside. Total waste of my money!! Would like to come back, but if they will not value customers request it's not somewhere I can spend my money.
J C . 2022-01-30
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First time ordering, ordered online spent £20 and regret it!!! The food was hot but didn't taste fresh especially the salt and pepper squid. I will definitely not be order from here ever again
latifah o'shaughnessy . 2022-01-24
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Not vermicilli... Ordinary noodles! Noodles! 1 scallop! 3 prawns! £9!!!!!! So disappointed. Finished with Purley Dragon...taking the mick!!!!!
Jackie Watson . 2022-01-14
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I have tried A LOT of similar places, but nothing comes close to the quality and the deliciousness of Purley Dragons food. I order there regularly and will continue to do so. Food always arrives piping hot and packed with beautiful flavour.
T Gratton . 2021-12-23
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Best Chinese In a long time , lovely thanks guys
Donna Williams . 2021-12-03
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Food took 1h30 to arrive. Deep fried starters were ok. Mains were tough, greasy and lacking in flavour. Wouldn’t use again.
Robert Morrison . 2021-11-06
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This is the best Chinese I have had in my life. Don’t beat it till you try it.
Speedy Pips . 2021-11-06
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OMG the food was Spectacular!!! Shoutout to the staff
Haz Jaz . 2021-09-25
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Disgusting food. Tofu not even cooked properly and just drenched in oil. The food had no flavour at all and no sauce. Hard vegetables and again oily noodles with no taste. Never ordering from here again. Partners food was also bland and again, no sauce even know they call it "chicken in black bean sauce". Just a waste of money.
Ella Maria . 2021-09-20
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Most disgusting food ever don't waste your money i only ordered from this place because i got the name wrong. Special fried rice looked like an omlette Frisbee with rustlers chicken pieces plonked on top of the rice. Real Horror show. out of 7 people no one liked it .Noodles were swimming in oil. Not even the flies wanted it after 2 days
Rico Whyte . 2021-08-17
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Amazing Service. Delicious food. Defo would recommend
H1 Bants . 2021-07-03
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very disapointed in this take away service the food was taste less and chewy and in all honesty alot of it was fed to the foxes as no one in the house hold wanted to eat it we love this type of food normally but it was just so dry and not pleasant at all we had to order another take away from somewhere else as all they offered were the same dishes free next time and we were pretty hungry by this time no refund was offered As the food was that bad we will not be returning even for free dishes highly disapointing will not waste my money here again
reddown rd . 2021-06-02
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I have ordered first time , food was nice and tasty .thanks
mark grudinski . 2021-05-26
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Fresh and hot food good portions and fast delivery onweekdays recomended
MBilol Yuldashev . 2021-05-25
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One of the best Chinese foods I ever had, delicious and original taste and reasonable price.
Kamran Sepehr . 2021-05-25
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We had best experience recommend!!!!!!!!!!!!
Sherzod Nosirov . 2021-05-25
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Ordered from here last night, usually have a really good experience but the Chicken Satay Skewers were raw inside!
Abbie Alden . 2021-05-25
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Ordered via just eat. Nice and tasty. Price and portions are good.
Jamie Newman . 2021-05-03
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Very good food. Delicious and taste excellent. My favourite one is king prawn fried rice. Customer service is upto standard. I like the person who always picks up my call with kind and grace.
apitharan thangavelayutham . 2021-04-17
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we ordere from PURLEY DRAGON today and we had fantastic expierence with PURLEY DRAGON food portions are big and well packed they paying attantion on quality of package as well (as i understand) food nice and hot and AMAZING TEST we recomend and definitely order againg THANKS PURLEY DRAGON!!!!!!!!!
BECK . 2021-03-31
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Never disappointed. Some dishes needed more sauce from previously. But customer service is great , you just need to ask and everything will be perfect.
liam firlej . 2021-03-26
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WE JUST HAD OUR FOOD AND I couldn't help myself to make few nice notes for this chiniese take away and give some respect to the chiefs and staff over there we phone them to place an order guy we spoke was nice and polite, FOOD WAS ON TIME AND AMAZING before we were oredering from different place so now we found the best one in our area singapore vermichelly was nice very fresh and hot cantonise style spare ribs was one of the best i ever tried it was meaty and delicious, house special chow mein was with amazing sause and i don't even know what they added but it wass so dellicious i cannot understand why they have so low rating this must be one of the top take aways in the area!!!! RECOMENDED !!!!!!!!!!
Sh TED . 2021-03-24
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A very disappointing meal. We received a flyer through the door and the 'No MSG' statement was appealing. We started to place an order on Purley Dragons website and whilst doing so, thought that we had better quickly check the reviews online.......there are a lot of mixed reviews and a lot of the positive ones seemingly have little or no content other than the star rating..... We ordered beef chowmein, pad thai, vegetable spring rolls, spare ribs, battered prawns and recieved some 'free' prawn crackers. The chowmein and pad thai were extremely oily, the spring rolls and battered prawns undercooked, crispy on the outside and raw batter on the inside. The BBQ spare ribs were cold with some areas that were warm (presumably cooked earlier in the day and microwaved to reheat), with a coating of runny sauce that tastes nothing like BBQ. The prawn crackers were by far the best bit and they were cold. Half the meal was binned. Pleasant enough staff and reasonably quick (ordered then collected), but we will never visit again.
Phillip Oliver . 2021-03-21
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The food was amazing and piping hot 🔥 😋 Will defo use again and recommend 👌
Simon Cox . 2021-03-17
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Took a chance on a leaflet through the door and had a good experience. Lovely food, not greasy, good portions, quick enough for me, 40 mins from order to delivery. Food arrived piping hot and delivery was safe and friendly. Would definitely order again.
sam cox . 2021-03-16
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The food was simply glorious! Clean and distinct flavours without the gloopiness that so often accompanies Chinese takeaways. All beautifully presented in the delivery boxes and delivered to the timescale stated. We will definitely be adding Purley Dragon into our contact list of favourite restaurants!
Teresa Crowley . 2021-03-13
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I wish I read these reviews earlier, on Justeat they have the most stars and I can’t fathom why. The prawn crackers were fabulous so we had high hopes but everything was just bad after. Food was late and very unimpressive. The crispy duck was inedible, seemed to have been forgotten in the warm oven and dried out completely. The prawn toast was think and full of oil, the satay overcooked and hard, the seafood noodle dish bland and watery. The rice was ok. First order and the last too.
zsuzsanna pragai . 2021-02-24
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Just nasty, soggy undercooked food, never again..
Delia Merry . 2021-02-14
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Not sure if the other reviewers work for other Chinese takeaways or they have mistaken the Purley Dragon for a similar named take away in the area. We started using the Purley Dragon about two years ago and in that time we must have ordered over fifty meals. Every single dish we have ordered has been top quality. The best Chinese food we have ever tasted. Fast delivery and the food is always nice and hot.
Joe Street . 2021-01-30
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Terrible choices and poor customer service
Hardcore Prawn . 2021-01-27
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CROWN AND PEPPER instead. It was late and had mushroom/carrot/broccoli in yuck 🤮.
Lee Gardner . 2020-12-20
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Satay tofu, chicken chow mein and chinese chicken curry were all spot on. Prawn crackers are the best I've had. Dropped a star for long delivery but they could have been busy! Would order from again. Thanks!
Jenna White . 2020-08-01
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PLASTER FOUND IN FOOD - AVOID! Ordered through Uber eats, have ordered from here previously and always enjoyed. Arrived within the delivery window. Unfortunately I was halfway through my meal when I found a round beige plaster in my mixed vegetable chow mein. Extremely unprofessional, not only for their kitchen (not even a blue plaster, not that that would have been much better), but also during the current pandemic you would hope that they would be extra vigalent regarding hygiene and safety. I have been told they will arrange a refund through Uber eats, however I will never order from here again and will recommend others follow my lead. Absolutely disgusting.
Amy Kerridge . 2020-06-07
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Forgot an item and charged me 3 times. Food tasteless and bland. DO NOT USE
Sam Lewis . 2020-05-23
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First and most definately last time i will be ordering from purley dragon. Food was cold, tasteless and disgusting. Totally inedible! Very disappointed. The whole family ate none of it. Only wish i had read the reviews first. Do not know how these people are still in buisness.
Nicola Fearon . 2020-05-12
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very good Chinese food, always fresh vegetables.
Bobur Nek . 2020-05-04
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We've had takeaway on 4 occasions since we moved locally in Feb. Food has been great. Large portions, lots of meat, fresh taste. (No msg). The odd dish we've tried is not my personal taste but others liked them. We did have one order incorrect - but the dish we got is now one of my new faves! The battered chicken dishes and duck pancakes are always on our order. There are certainly mixed reviews below which I was surprised by. So worth trying out and drawing your own conclusions.
Melanie Forbes . 2020-05-01
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If I could give them less stars I would to prevent anyone else from ordering a take away from this restaurant, my meal was without doubt the worst Chinese meal I have ever eaten and in these testing times of people on lockdown with reduced fund I feel offended at have just paid £45 for a meal the dog turned his nose up at. Please avoid at all costs.
Tim Hughes . 2020-04-29
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Whilst the food might be good they simply do not tell the truth About when it will be ready and you can end up waiting ages. I specifically asked when it would be ready - was told 15 minutes and yet again I’ve spent 15 extra minutes waiting despite me saying when I ordered please tell me an accurate time even if it is 30 minutes that’s ok but no.
Dorothy Radmore . 2020-04-24
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Boy do I wish I read these reviews before ordering. Arrived late. Incredibly fatty. We threw most of it away. Very disappointing
Stephen Mills . 2020-04-23
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Food was nice, but the delivery was 45 minutes late, half the order was missing or incorrect and when I called to raise this I was put on hold for 5 minutes.
tarron . 2020-04-18
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Always fresh vegetables , very good Chinese food.
LIUTAURAS KUO . 2020-04-15
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45 mins late. Food was in delivery for 25 mins..so cold. Food was awful also..and I mean absolutely awful.
Dipak Patel . 2020-04-13
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It’s a newish place but needs some work on the menu. Salt and pepper prawns were tasty and Thai green curry sauce was good but the chicken in all our dishes tasted boiled and added to sauces so lacked flavour. A bit like a micro Chinese meal. Prawn crackers were good but that’s about it.
J C . 2020-02-09
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CHARGED TWICE! I ordered from you on the 31/12/2019 and when your delivery man showed up he had a bit of a problem with your card reader. Upon looking at my bank statement it show £23.40 from Purley dragon show up twice. I sent an email to them on the 5th of January and then phoned on the 9th and 21st of January and still haven't got my refund. BEWARE Still not resolved!
Amy Bradley . 2020-02-04
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Ordered through Just Eat. However, food did not arrive. My wife and I were starving having had to go through Just Eat to get a refund after waiting for over 2 hours with no show. Called 4 times and not only could they not give me an explanation but was leading me on with an ETA of 10-15 minutes after it had been late in the first place. Was told it could be heavy traffic but drive is merely 12 minutes away. Do not order unless you decide that you want to have air for dinner. Edit: Turns out, they marked my order completed and delivered 25 minutes before I wrote this review as speaking to a Just Eat support rep had told me. This also meant that they could not provide me with a review and that I'd have to go through the HASSLE of CONVINCING the takeaway to contact Just Eat to go through a refund process... this was a complete nightmare. In the end, food came at close to 3 hours late after calling another 3 times. Starving seemed to be the lesser of two evils when comparing to arguing on an empty stomach over my refund. I will not be ordering from this place again.
Vince L . 2020-01-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1824 Opinions
Couldn't get anyone to serve me. The Lady would serve other people but not me. I waited for over five minutes at the front of one of the queues.
9777 Opinions
Dear K.F.C., I gotta say, I was really disappointed with my recent visit to your spot. I ordered my usual, but when I got my meal, there was barely any chicken in there On top of that, there was no napkins or utensils provided, making it a messy experience. The service was just not up to par, and it left me feeling let down. I hope you can step up your game next time. Sincerely, A dissatisfied customer