Based on 600 opinions finded in 4 websites
Based on 600 opinions finded in 4 websites
Nº 820 in 1033 in Croydon
Nº 1 of 1 Argentinean in Croydon
Opinions
My friend ordered a medium rare steak and it turned out to be blue and we know our steak, and when returned they tried telling us it was medium rare when it was basically mooing at us. My chicken arrived and I bit into it and I’ve never felt so sick, it was still clucking at me. Asked multiple people around me if it was raw and they all agreed it was. I took it back to ask for a refund and the lady there started getting really offended and ripping it apart saying it wasn’t raw when there was clearly raw meat and bones in it. A nice security guard came over and also redeemed it was raw and enforced a refund as well as the manager of box park. Absolutely disgusted, never returning here.
Izzy_ . 2024-10-29
MORE AT Google
First time ordering here tonight (England v Greece) and WOW the burger and chips was absolutely devine + reasonably priced! Wait time was quite long but to be expected on match days, cant wait to return here. Thank you 😋
Dean Chilcott . 2024-10-11
MORE AT Google
Waited 25 minutes for some basic sides as snacks - staff said it was our problem due to the wait as their internal internet wasn’t working and we should have come sooner so needed to wait. Refused a refund due to time constraints as “didn’t know how” and then proceeded to verbally abuse in Spanish to a colleague. Reported to box park management who were nothing but helpful so no reflection on them, but the GM of the Argentinian grill establishment should be ashamed. Ordered from Poptata street fries instead - great food and service
seand543 . 2024-09-19
MORE AT Google
Garbage!!! I ordered medium rare steak and it was so overcooked I might as well have been eating my work boots. Chips were clammy and jaundiced- about the only thing that was acceptable was the bread. Never again- unless I pop in to order the same and then ask what their understanding of 'Rare' is
Matt Hawkins . 2024-09-08
MORE AT Google
The burger wasn't that great, and while the menu says burgers are served with fries, the cashier charges you an extra 1.5 pounds for fries.
Eli Abramovitch . 2024-08-04
MORE AT Google
A portion off rice is missing from the order. Food came cold. Chips soggy as the steak was place on top. The salad isn’t rocket it’s iceberg lettuce. Haven’t eaten it.
George . 2024-07-09
MORE AT Just Eat
waited over an hourand a half but nothing ever arrived.
Heluschka . 2024-07-07
MORE AT Just Eat
Have ordered from here multiple times for the past couple of months but will not be returning as recently they have started to take the p*ss, not listening to simple order requests such as 'takeaway and no salad please'. Portion sizes have gone down considerably over time (see photos) and most recently today despite my order request, salad was included and there's even more salad than there is steak. Have made a complaint to Boxpark directly and now I understand why this vendor has such poor reviews compared to the others at Boxpark Croydon.
Mahel Khan . 2024-06-27
MORE AT Google
Amazing steak and very very helpful and accommodating staff. Could not finish my meal due to dental issues but would recommend and return
Cristian Krizsan . 2024-06-22
MORE AT Google
Not sure why the reviews for this place are so low, I’m a huge fan of the food! I’ve tried the wings, steak sandwich and lamb loin several times and really enjoyed them. Price is a little steep and has changed since the first time I came, though.
Felicity Rosamaria . 2024-05-27
MORE AT Google
Great food ... Very tasty ... Very affordable ... Large portions
Sascha Fernando . 2024-05-20
MORE AT Google
I asked for rice and they sent me chips which wasn’t what I asked for.
Emerson . 2024-05-12
MORE AT Just Eat
Erm. Portions were good, sauces were tasty, but the meat left a lot to be desired - had to send back the wings as they were barely cooked (needless to say my stomach is now upset) the second lots were charred and still not fully cooked at the bone. Health and safety aside the ribs were fatty and dull, the steak was tough. Apart from that I had a wonderful birthday lunch, thanks guys!!
Nick Stewart . 2024-04-28
MORE AT Google
The Don Diablo Sandwich was a salt bomb. This had the potency to kill a horde of snails and slugs so you can imagine it was inedible. Thankfully, the staff made another for me after resolving the confusion that my sandwich was not too spicy but too salty.
Kennedy Assoumou . 2024-04-11
MORE AT Google
should of checked reviews before i ordered. steak was very tough and tasteless. ordered one steak medium rare and one medium and both were well done and chewy. the portion of chips was laughable. won’t be back 👎🏼
Gina Brooks . 2024-04-02
MORE AT Google
Great quality of food served fresh. I thoroughly enjoyed my meal.
Van . 2024-02-06
MORE AT Just Eat
Accepted my order as they were closing waited 30mins then they said oh we aren't open. Why are you accepting orders and charging people when they are closed! Absolutely disgusting no customer service
nicole douglas . 2024-01-27
MORE AT Google
AVOID THIS PLACE. Doors were open, lights were on. We ordered through the Boxpark QR Code and the order was processed and we waited for 25 minutes before heading back to the shop only to be told that they were closed. They had no intention of refunding us, just shutting and leaving with our money. The staff were rude and unapologetic, and only refunded us when we demanded it. Never waste your time or money here.
Dan Jones . 2024-01-27
MORE AT Google
Really disappointed.. coming here and eat so many times, but this is the last time !! They changed quality of food.. chorizo is terrible, texture and taste absolutely something you don’t want to eat!! steak so thin so become cold in 5min, and not nice taste!
Marija S . 2024-01-20
MORE AT TripAdvisor
The food has really gone down hill. Steak thin, chewy & cold . Chorizo not pre sliced and tough to cut through and not nice taste. Think this was all pre frozen . Ribs also fatty . Have eaten here many times before but not again - they need a re-think , something has gone wrong here .
trevorsterling . 2024-01-20
MORE AT TripAdvisor
Really disappointed.. coming here and eat so many times, but this is the last time !! They changed quality of food.. chorizo is terrible, texture and taste absolutely something you don’t want to eat!! steak so thin so become cold in 5min, and not nice taste!!
marija samukic . 2024-01-20
MORE AT Google
My order arrived completely cold and 15 minutes late! 😢
Luiz . 2023-12-18
MORE AT Just Eat
Had the burger and chips it was very tasty. The chips were a little greasy for my liking but still very nice. The deal did seem a bit pricey at £16 but then compared to other burger chains it was about right.
Byron Lee . 2023-12-11
MORE AT Google
Ordered the chicken & rib mixed grill. After 20 mins (everyone else’s food came from the other box park providers in 10), it was the wrong order (beef grill). He apologised and said he would remake. After another 20 minutes, I collected dried out chicken wings and ribs. When I showed him the photo of the marinaded ribs & wings, he got out two bottles of sauce and squirted them over the meat. Then I reminded him he forgot the chimi churi. The meat was cold. I’m not a fussy eater, but trash food and trash service.
Guy Oliver . 2023-12-09
MORE AT Google
The steak was chewy and the meal in general was stone cold
Steve . 2023-12-06
MORE AT Just Eat
Told order would be delivered. Wasn’t - had to chase arrived over 2 hrs from order. Cold and pretty sure it had been sitting waiting on the side somewhere. Won’t order again. No stars…
Mark . 2023-12-02
MORE AT Just Eat
Used to come here when first opened, steak was tender and tasty. Not sure what's happened but my 2nd try in 3months as steak has been really tough. Staff also not the best at taking orders or familiar with menu. A shame but will be my last steak from here.
Hayley Josiah . 2023-11-29
MORE AT Google
Ate here today , steak was banging! Chips were banging! Lovely bit of grub mate
Elle Rae . 2023-11-25
MORE AT Google
Absolutely disappointed this time with this place. Steak was tasteless and definitely frozen before. Ribs were dry and super overcooked, chips were soggy and unseasoned. Burger smelled like canned dog food, which is a shame as last time when we ordered same stuff it was incredibly delicious. Whoever cooked the food for us should not be in the kitchen and whoever does quality control needs to be retrained. Not ordering or coming back again. We don’t have much steak houses in the area so I really thought it would be my place go to but sadly you guys messed it up.
Kristian . 2023-11-15
MORE AT TripAdvisor
Absolutely disappointed this time with this place. Steak was tasteless and definitely frozen before. Ribs were dry and super overcooked, chips were soggy and unseasoned. Burger smelled like canned dog food, which is a shame as last time when we ordered same stuff it was incredibly delicious. Whoever cooked the food for us should not be in the kitchen and whoever does quality control needs to be retrained. Not ordering or coming back again.
Tony Wi Mitsuru . 2023-11-15
MORE AT Google
Items missing ( steak ) meal is dry no sauces added
kwadwo . 2023-11-14
MORE AT Just Eat
Good took ages - when it got here - chips were wet and cold and steak was cold £35? Poor !
Michael . 2023-10-21
MORE AT Just Eat
Fries are good, salad is ok, and the meat as well. Unfortunately the steak it is not tender as I wish. Could be better
Marco Vanali . 2023-10-14
MORE AT Google
Last time eating here. Meat not cooked to the point (medium). The middle of it was well done and the edges were rare, almost blue. Also cold, despite just being made. How is that even possible? Chewy, basic salad. Only saving grace was the sauce, but overall pretty bad.
C K . 2023-10-08
MORE AT Google
The steak was as tough as boot leather. There was hardly any chorizo, none of the spicy one. Absolutely vile. Very disappointing
michael . 2023-10-01
MORE AT Just Eat
They don’t even deserve 1 star. Rubbish food, gave me food poisoning. Boxpark need to kick them out ASAP
Masud Ahmad . 2023-09-03
MORE AT Google
We ordered the £10 Lunch deal 🥩 Steak with 🍟 plus 🍹. It was good but it was not tender, it’s like a bubble gum, if you order, just ask to slice it smaller and it’s easier to chew… the chimichurri sauce was really good. All I can think why the meat was so hard, it’s Bec it’s a meal deal. Maybe if we ordered the different steaks not on the deal, it would have been tender. But I’m still coming back.
Ana . 2023-07-13
MORE AT Google
Ordered a half chicken with chips and salsa meal. Chicken was cold. Waiter reheated. Food was still warm with too much sauce. Discussed with the waiter and they offered me another meal. Didn’t want to risk it!! So said no.
Theresa Bailey . 2023-05-30
MORE AT Google
Amazing food, I got the chicken and ribs meal for one and it was so tender and flavourful, not particularly spicy but it was definitely made up for by the flavour and the chicken was SUPER tender and juicy. Fries were also super good and they didn't skimp on portion size. Definitely a good eat
Archie Groves . 2023-04-09
MORE AT Google
First time eating Argentinian food. I had the Churrasco stake with Chimichurri sauce. To be honest it was just North American food the only thing that made it different was the sauce. It was nice the staff was very friendly and they cooked the stake as instructed.
Priscillia Adegbenle . 2023-04-02
MORE AT Google
Avoid- ordered half chicken, and instead got one wing and couple of cuts of breast- AKA not half a chicken, barely a quarter. Rice was dry, salad was basic. Wouldn't come back. The other reviews are true unfortunately
Michael Nghiem . 2023-03-30
MORE AT Google
We went to try this restaurant for the first time. We ordered Chicken sandwiches and chicken salad. All was fresh and delicious. The staff who served us was very nice and friendly. It’s a small restaurant but food was good and atmosphere was great as well
manuela manuela . 2023-02-13
MORE AT Google
Tasty , friendly service, good experience
Meli Ana . 2023-02-13
MORE AT Google
Best Argentina food i ever tried in london.
Afifa Danish . 2023-02-12
MORE AT Google
Visited for the first time last night. Really enjoyed the mix grill for 1. Will be back!
Peter Stenning . 2023-02-12
MORE AT Google
We ordered and paid 2 beef empanadas together with mixed ribs/chicken wings grilled and chimichurri sauce. We only got 1 empanada, although the other was charged; the empanada was micro-size and the taste is not even close to a real empanada, the ribs were bone and fat, no meat, btw everything was cold. I wouldn't recommend, sorry.
Emilia . 2023-02-11
MORE AT Google
Taste is ok. Chicken sandwich was quite dry as there was barely any chimichurri. Service took 25 mins (for one sandwich and fries). I should’ve gone to the falafel stand next door tbh
Ramera . 2023-01-31
MORE AT Google
we went there and got two BQQ full rack ribs. when we got home and tried it, the ribs were hard and flavourless. The portion of fries was small and they were dry as if it was cooked a long time ago and the salad was literally full of salad leafs. A 0 /10 experience. I dont recomend this place at all
Kinglam sanchez . 2023-01-21
MORE AT Google
I hate leaving bad reviews but the food was yucky. Really really yucky. The staff seemed nice but if I wake up tomorrow with the squits it won’t be surprised at all.
Verity Clifford . 2023-01-16
MORE AT Google
Probably the worst burger I've ever had. No seasoning and had a fishy after taste.
Selda Refet . 2023-01-13
MORE AT Google
Waited half an hour inside box park for food before they decided to refund as were closing early we were sat right by the place and they didn’t even come out and say anything just let us wait for so long. Terrible service would no recommend and definitely not return 3-5 days for refund now
Fiona Brunker . 2022-12-12
MORE AT Google
The food was amazing, but the cheap, flimsy plastic cutlery doesn't cut it when eating steak. I snapped 3 forks and didn't even try to use a knife.
Steve Argyll . 2022-12-06
MORE AT Google
The best Mix grill with chicken.
Nicolas Pizzi . 2022-10-25
MORE AT Google
Love boxpark croydon… love the argentinian grill, steak fríes and salad was really good
Geovanni Antimo . 2022-10-12
MORE AT Google
Amazing steak!!!!big portions and good price
Franklin Javier Lopez Castellanos . 2022-10-12
MORE AT Google
Super friendly staff , really fast service , the best burger ever!! I ask for a kids portion and they were really helpful. Will back soon
Bryan Emmanuel Ortega R. . 2022-10-12
MORE AT Google
Horrible this place I request twice the same order and beef was uncooked and missing items, incredible horrible experience
michelle karoline soares velasquez . 2022-10-01
MORE AT Google
Beef burger was barely cooked. The majority of it was pink and it was very cold.
Michelle Bonuah . 2022-09-26
MORE AT Google
Really tasty! I really recommend
C . 2022-09-25
MORE AT Google
I had probably one if the best burgers I’ve ever had in London! I definitely recommend it. The prices are also very reasonable.
Anahita Dadali . 2022-08-24
MORE AT Google
The steak sandwich and chorizo sandwich are really tasty! But mix grill is really wonderfull! and the Traditional argentinian alfajores was amazing!
Carla P . 2022-07-30
MORE AT TripAdvisor
I am very disappointed with the customer service. The woman that served us was extremely rude. Firstly we ordered 4 Chicken burgers and chips £49. They then put bacon (pork) in the burgers. I explained because of our faith pork is a no no. They offered to take out the bacon and give us back the burgers. What??????? Obviously I refused. This resulted in the lady to start venting her anger at us causing embarrassment. She then continued her verbal abuse in her language. Your so called fantastic service with love from Argentina is not welcomed in the UK. I’m still waiting for my money back Frustrated customer.
darren payne . 2022-07-20
MORE AT Google
Where do I start.... OK, so we ordered chicken burgers but didn't realise that the chicken burgers had pork in, it was stated on the menu above where the burgers are listed but we didn't see it until it was pointed out to us. Most establishments in Croydon make it clear when pork is on the menu and don't have it in the small print. However, we have noticed our burgers have pork and explained that we didn't know and we don't eat pork. We apologised that it wasn't clear to us. The lady (if I can even call her that) was extremely rude about it and took the food back, she said she would make it again but slammed down the vibrating fob device on the counter. I'm not sure about others but I don't like to eat from anyone who has bad vibes toward me. I do not have confidence my food will be made with care, so I asked for a refund instead. I then went to a lovely Turkish restaurant where the owner was intent on making sure his customers were happy. Just what I expect when parting with my hard earned cash!
Cassandra London . 2022-07-20
MORE AT Google
For the first time I didn’t check the reviews and tried the place that made me feel bad. I ordered salad with steak. The food looks was okay but the taste was so disgusting. The meat was not cooked and some parts completely red!!! Meat without any taste and hard to cut and eat.
sarv s . 2022-06-10
MORE AT Google
Food was OK but the 40 min wait for a sandwich is far too long after being repeated told 10-15 mins top is the real killer. I would avoid this place unless you have lots of time and patience.
Chris M . 2022-06-10
MORE AT Google
Friendly staff Price is still the same Good value for money Excellent food Well worth it
Andrew Norman . 2022-04-25
MORE AT Google
Food was full of flavour and worth the price.
Ryan B . 2022-04-18
MORE AT Google
--Argentinian Grill Wembley-- Time ago was a nice place to eat a steak but not anymore, portions are not the same and prices went up a little. One day i ordered 2 sirloin steak, one of them i forgot to ask to make it well done because my wife was pregnant, i went back with the tray and after i explained the situation i asked if it's ok to cook it a little more. Insted they made another sirloin even more raw than the previous one... I asked again nicely "please can you cook this steak well done?" The lady watched me in the eyes and tossed the steak away, than asked if i want a refund instead of cooking it a little more... So rude
andrea chemel . 2022-03-27
MORE AT Google
The worst customer service - you just stand there they don’t even look at your friendly - waiting over 30 min for my food and they got it wrong and diddnt even care. So many other nice restaurants to eat at in box park I would avoid this one!
El J . 2022-02-26
MORE AT Google
Small portions, very tough meat. Essentially overpriced bad quality food.
Evangeline Dabankah . 2021-11-08
MORE AT Google
amazing food all times i go to box park its my favourite restaurant amazing meat
Jesus Alexander Portela Pestana . 2021-10-14
MORE AT Google
First time trying it out yesterday. Food was great! We ordered steak and beef burger. Could’ve been 5 stars if the girl from till only knew BASIC customer service! Loads of attitude, only interested in flirting with the guy in the kitchen! No hi, hello, bye. Even rolled her eyes when we approached to order! It’s such a shame, food is actually not bad, but customer service is non existent. Not coming back.
J B . 2021-09-30
MORE AT Google
Flavour of chips and burger were nice, but make sure you order extra chips because the portions are very very small. I asked if what they had served me was the normal portion size and they said yes with confidence. So, I made sure I ate slowly not to finish them too fast. Also, make sure you tell them how you want your burger done because they don't ask. Mine was pink in the middle but I prefer my burgers well done. I didn't bother sending it back.
Tabitha . 2021-09-01
MORE AT Google
The guy in the kitchen preparing the food is extremely rude and very very slow service. Snapped and had a lot of attitude when i asked when should i return to pick up my food. Food was average. Will probably not recommend to my friends nor will i return.
Priyesh Dowra . 2021-08-06
MORE AT Google
Gave this place a couple chances, too bad they couldn't follow through. The food smells nice but the steak was chewy and the chicken was dry and burnt. Also the flavour profile of the marinade was very unpalatable. Save your money.
C Dee . 2021-08-06
MORE AT Google
The food here is a disgrace, as a chef myself i am embarrassed for them, this quality of food should not be allowed anywhere. They do not care about the food you can tell. I am even expecting to be sick in the morning! It came cold and the meat was sooo over cooked i spent 5 minutes chewing my first bite... i almost choked on a bit of fat.... My wife's steak was poorly seasoned, badly cooked and lacked any flavour. I am appalled!!!!!!
Sharif Robert . 2021-08-02
MORE AT Google
Out of the 4 times I've eaten here, 3 of those I've gotten the wrong sides. Why would you give the option to select sides when fries are always the default? I always want their rice and is a lottery of I get it or not.
Katiana Azar . 2021-08-01
MORE AT Google
Absolutely disgusting! Food was burnt and tasteless, chicken was flavourless and ribs drenched in seasoning! Would not recommend, better off getting a burger from one of the other stores in boxpark.
B Cooper . 2021-07-30
MORE AT Google
Food was ok, but the cashier girl was crazily slow and she doesn't understand English. Made 2 wrong orders and she claimed she has issued the refund but I did not receive anything. The man in the shop also confirmed the refund would come. Absolute scam.
Kenneth Li . 2020-10-06
MORE AT Google
Customer service wasn't very good. Food was average.
Oliver D . 2020-09-29
MORE AT Google
I've eaten here very regular recently. The Staff are lovely and food is fantastic. The prices are very reasonable. I would go as far as saying it is the best place to eat, not only in The Box park but the whole of Wembley. I can say this with experience as I have eaten from virtually every establishment in Wembley.
wayne bellew . 2020-09-27
MORE AT Google
Good food, good prices and good service
Alex Carapcea . 2020-08-26
MORE AT Google
Great food- definitely not disappointed
Trisha Kierzek . 2020-08-10
MORE AT Google
Located in the Box Park food court adjacent to E. Croydon Station, this rustic-themed outlet served me a decent steak sandwich and fries for £8. The panini-style sandwich contained a reasonably-sized (1/4") slab of beefsteak, cooked properly to a pale pink, and layered with some greens. However, I found the steak inexplicably lacking flavour. The blandness of the sandwich was balanced by a copious supply of French fries, which were first-rate. Overall, a quick but satisfying meal.
Jonathan . 2020-01-23
MORE AT Google
Awesome steak sarnie in ciabatta with a gorgeous sauce. Will be back! Recommend
Zenjie Women . 2019-12-15
MORE AT Google
Being a local hotspot for us. We went out and tried the Argentinian Grill Root, their food was delicious, to say the least, and well worth a try. The only downfall was the price, it would have been nice if it was reasonable, as it made us chew the steak a little longer 🤔 (I guess) Boxpark and Croydon are up and coming, go visit, especially as it's next door to East Croydon station, which has excellent connections in and out of the city. We give it A**** LDT x
London Double Trouble . 2019-10-21
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1040 Opinions
I’d have given -5 stars for delivery and food. Its just ridiculous. The subway is just 4 min drive from my house. And it took them 35 min to deliver the food after been picked up🙄. I hate this place. Never going to order anything else from this place. Imagine paying 15£ just for 6 inch sub. Prices are over the top. Earlier like few days back it used to be 12£ for 12inch footlong😒
31 Opinions
Disgusting customer service nothing short of racist!!!!!!! Definitely would not recommend I was shocked to experience people still acting so ignorantly
2 Opinions
Disgusting place. Staff is rude, sitting on the tables, tables are dirty... and food.... feels like beens are the lowest quality and looks like a dog food, taste bad too. No exaggeration. £10 for English breakfast bowl, £2 for a pack of apple juice that in the shop cost £0.40 is a robbery. Very disappointed.