Pullman Dining Car First Great Western in Richmond upon Thames

Please don't ever get rid of this wonderful service. The worst thing about this wretched virus is not having lunch or dinner as the best views in England slide past one's window. Hurry back!

Lovely lovely great service food hot and very good standard. Quite easy to enjoy the ride. Shame it is not available on weekend’s.

Como viajero habitual en trenes de larga distancia alemanes, franceses y suizos, los británicos suelen dejar mucho que desear.¡Este viaje único, de Paddington al suroeste con el servicio Pullman, cambia todo eso!De alguna manera, el chef logra crear una comida increíblemente cocinada en una pequeña cocina de tren. La comida es simplemente deliciosa. Por lo general, me abstengo de pedir bistec en un restaurante y prefiero buscarlo y cocinarlo yo mismo en un fuego de carbón, ¡esta es la excepción!El servicio es una combinación perfecta de la cordialidad británica y la primera clase internacional. Espere que los acompañamientos se sirvan en comunidad con una sonrisa y que los asientos sean comunes (en mesas de 2 o 4 personas) lo que lleva a una buena conversación sobre la comida. Por lo general, evito a las personas para que todos los introvertidos puedan relajarse, esto funciona.Elijo deliberadamente este servicio siempre que puedo.

excellent excellent great service wonderful food well served well prepared and hot really good always made to feel welcome and good old fashioned customers service

The Pullman restaurant car on the 0557 Swansea to London makes the commute a pleasure. Superb food and exceptional service from the team, every time.

Superb breakfast experience on the Pullman dining carriage. The food / ingredients were delicious, Diane and her team were so friendly & the “experience” of restaurant-quality food whilst whizzing along on the train made it a real treat!

Had my first experience on dining in the Pullman carriage and can safely say it was one of the best breakfasts I’ve ever had. Glamorgan sausage was a highlight but the whole experience was simply perfect.

I last reviewed the Pullman service not too long after the whizzy new trains replaced the venerable 125s. My impressions and experience then were of watering down and lack of attention. I am very pleased to say that the staff have got to grips with the new trains and now are delivering the lovely service they used to do. The food is excellent, the drink too and the staff so friendly. The seats are still poor compared with the leather luxury of the old trains but perhaps this will, one day, be resolved. However, use this service, it isn’t cheap but to travel from Devon to London with the ever changing scenery outside and a properly cooked meal in front of you, is an utter old world delight. Other train companies cannot compete with their microwaved lookalikes. Well done GWR, but don’t you dare dumb down this service.

Well GWR what can I say, I don't have enough words of gratitude and appreciation for such a wonderful service we had on Wednesday 12th February from London Paddington to Plymouth on the Pullman Dining Service which departed at 13:04.The food was exceptional, tasted delicious, beautifully presented and served. A restaurant on wheels perfect for seeing our beautiful countryside.My partner and I were engaged at Dawlish Station on her Birthday, Sunday Januaty 19th.GWR saw our photos taken by Jimmy, Alex and Kerry, who were simply brilliant, so friendly, they even made us a cup of tea and spoke to us for approx 2 hours.GWR Head Office subsequently offered us the opportunity to be their guests on the Pullman Service & an extra treat the Night Riviera Sleeper from Penzance back to London Paddington.Matt at Penzance again was brilliant, very friendly and made us feel so welcome.The train crew on the 13:04 from Paddington to Plymouth were exceptional, so much praise for them, attentive, professional and so friendly, Cristina, Ryan and Teresa to name a few, all staff were brilliant.The sleeper service (2145 Weds 12th, Penzance to London Paddington) again was excellent, staff were lovely, especially the Lounge crew and Train driver Simon.I feel passionate myself about customer service and the ability to care for your customers whatever the age group.GWR were and are amazing, a family feel like company and amongst all the negative comments on reviews and social media spare a thought for the dedication the staff have to offer.Take time to compliment, few too many do, when a train is late negativity surfices.Thank you so much GWR for creating a memory for Alexandra and I to cherish forever.To all at GWR "Thank you" inparticular Dan & John

I've now tried the dinner service from Paddington and the lunch service back from Plymouth. Both were very positive experiences. The food and wine were decent quality and the service, ably led on both occasions by James, was second to none. The prices are perhaps not for the faint-hearted but if you have a long trip to/from the west-country I would suggest giving this service a go. You will probably find that the journey time appears shorter and that you arrive at your intended destination with a smile on your face. Many thanks to all the on board team.

This is the second time that I’ve reviewed this dining experience over the last few years.The principal change has been the trains, which has meant fewer available seats, and although I loved the large leather seats of the previous trains, in terms of the dining experience with Pullman, the experience is not diminished in the new carriage.The breakfast (I’ve had both the full Pullman English breakfast and the vegetarian - both are equally good) is absolutely superb. It is served beautifully hot, in a way that is akin to a Mayfair restaurant and is incredibly tasty, locally-sourced food. The staff are very friendly, professional and warm. I highly recommend!

An elegant way to travel. Food good and excellent service. Not surprisingly a little on the expensive side but worth trying and would recommend.

We had fabulous meal on the 21st of January 20 , the food was amazing this service was better than you would get in a high end restaurant. Well done GWR

Me encantó este servicio a Plymouth, obtuve el 13. 04 de Paddington. ¡fue increíble! ! !Comida de tres platos, comida genial, sabía delicioso y muy, muy bien presentado! ! !El servicio fue simplemente increíble, no parecía tan ocupado, lo cual fue una pena, ya que necesita estar ocupado, pero tal vez solo en la época del añoEl personal era mejor de lo que podría haber imaginado y todo salió a la perfección. Buen vino servido y comer en un tren rápido (eléctrico para leer y luego diesel después) fue brillanteHicimos el servicio de desayuno en el camino de regreso y perfectamente preparado.Recomiendo encarecidamente tener el servicio de almuerzo o cena como un regalo

Pre reservado. . . . pero el entrenador solo estaba medio lleno. . . solo ocho, dos experimentados y amables empleados que sirven, un elenco de otros cocinando y ejecutando el servicio de carritos, excelente desayuno galés solo 18. 00, café ilimitado, una experiencia muy placentera, solo deseo GWR, tuve este servicio en más trenes, realmente esperé para realizar este servicio, el tren funcionó con energía eléctrica de arriba a Cardif, muy suave, muy rápido. . . .

Cogí el tren temprano a London Paddington frente a Taunton y tomé el segundo desayuno sentado en el GWR IET.

Travelled on the Pullman Friday 6/12 and tonight 9/12. Breakfast on Friday on the 1045 London - Swansea superb, seamless service, excellent food, and great value. Tonight's 1803 Plymouth - London wasn't so great. Food was OK, but for the price paid it should be perfect. The service was polite and friendly but not nearly so slick. I'd definitely go for breakfast again but couldn't recommend dinner.

1803 Paddington to Penzanze. Fabulous service and brilliant food. Good to see our old friend Mike the chef again, steak was perfect as always.

After a long week away, I managed to get a pullman dinning seat (via my standard class ticket) on my journey from paddington to Plymouth.

Una maravillosa manera de pasar el viaje de Swindon a Swansea. Excelente comida que incluye huevos escalfados perfectamente cocinados, un servicio atento de la brillante tripulación de Diane, Eddie y Mark como siempre y, en general, una experiencia de primer nivel.

Great service from the start. Allocated seat straight away although they were still trying to get the train ready. Given menu and offered drinks as soon as we left. Only disappointment was the menu was not what had been published on the website. Scallops followed by steak, with both courses being fantastic. Steak was perfectly cooked. Will definitely use the service again.

I am sure that for those that were able to eat it was very nice. However for those of us on a “separate” train it was somewhat frustrating we couldn’t make our lunch reservation. I have no words for the complimentary food we were served, it was retro 80s British Rail and went mostly in the bin.

An amazing experience, joined breakfast with just a standard ticket and the staff could not have been more welcoming. The food was brilliant, possibly the best breakfast I’ve had. Had the whole dinning car to myself!

Had breakfast on way to London from Cornwall and then lunch from London West on separate trips. As always the staff, the service and the food was superb. Good restaurant quality food served by very attentive staff. Highly recommended.

Got onboard the 0800 Swindon to Paddington direct service- I took the opportunity to dine in the Pullman carriage.

Well done GWR. Superb service and my compliments to the excellent staff who make it what it is. Outstanding.

Cracking food and amazing consistent friendly service well worth doing especially for the reasonable cost

Travelled again on the 10:45 to Cardiff and as ever enjoyed a magnificent breakfast in GWR Pullman carriage. The food is fantastic but the service is spectacular. Edward leads a warm, friendly and highly professional team who simply can’t do enough to make sure the dining experience is perfect......and they achieve that EVERY time. I wish we could get service like this in all the restaurants in London!!

Fine dining on the train is a rarity in the UK these days. Back in the days of GNER I could have fine dining on most of the trains they operated from Glasgow to King’s Cross but then East Coast decided to scrap the restaurant and replace it with complimentary first class dining. It’s good for complimentary but didn’t meet the fine dining we used to have with GNER.

Serendipity found me travelling on the 10:45 from London Paddington to Swansea, and for the first time I had the opportunity to try a Class 800 dining car.

I’ve wanted to try out the GWR Pullman service for a long time - and today the timing of the 07:36 from Bristol Parkway was perfect for my trip to London - ok so I was a bit late for my meeting because I intentionally got this train to experience the welsh breakfast!

Excellent silver service dining meal on the 19:03 from Paddington to Plymouth. Great food and menu choice served to your table as you speed along. Nothing too much trouble for staff. Far better value than dining in town and travelling later. Pre - booking is appears to be a necessity as several late comers were turned away. This can be easily done on GWRs website.

Shrouded in uncertainty and not widely publicized the Pullman service is available from Exeter to London Paddington.

The Pullman is a British rail dining restaurant as it’s best. Classics such as smoked salmon and a fillet steak are transformed into something extravagant and elegant on this service. On this occasion Jane who was the host managed a full and first class service along with Chris the chef who cooked a superb lunch.

You know, it's still possible to feel special when traveling by train in the UK. Book yourself into pullman dining on GWR. It may look a bit pricey but, in my view, it's worth every penny. The food - from west country sources - is freshly cooked, served in the old-fashioned way, the wine list is good, the service friendly, and the company of other diners affable. And, what's more, you're eating up the miles at 100 mph while you're doing it! It was a special treat to myself while on a week of rail travel all over the UK. And it turned out to be a highlight!

Scallops, duck break, claret and coffee for under £60 including a tip.

I’ve tried the Welsh brunch Pullman a couple of times (1045 ex Paddington) and this has been excellent. I’ve always wanted to experience the West Country route and enjoy a lovely lunch and the fantastic scenery between Exeter and Newton Abbot. I was holding a standard super off peak return to Plymouth and was nervous that I would not get a seat on a September Thursday lunchtime. I checked on realtime trains and positioned myself on platform 1 at Paddington before the 1203 Penzance train was announced. One of the friendly “customer hosts” advised me to take a seat in the last standard class coach and hopefully I would get a seat in the Pullman dinning coach. As it turned out there were only 2 bookings for First class passengers and so I was called to the rear coach of the IET at 1150, 10 mins before departure. In the end no one else wanted to dine despite several calls up to Reading. The staff were extremely friendly and professional. They advised meal service would start at Reading which was ideal for a 1203 departure. The pace of service was spot on and the last coffee was served on leaving Exeter. The chef was visible throughout and was very proud of an additional offer of Ewe’s cheese. My meal cost £73 plus tip including an indulgent bottle of SA Shiraz. This may seem extravagant. However to experience silver service is a bonus in itself. When you consider the logistics and staffing costs then the pricing is great value. Notwithstanding the breakfast menu on early services (£18) is also incredible value. The menu and food can be seen on the photos. I was allowed to stay in my 1st class seat until Plymouth. I don’t believe GWR publicise the service enough and many potential customers have already brought their own lunch supplies for the journey as they know the normal trolley service (no buffet on the iET) is pretty woeful. The crew also advised that the 2 x 5 car IETs do not lend themselves to an up sell as 50% of customers do not have access to Pullman Dining.

Lovely experience with onboard brekkie today. Food was amazing and the staff onboard: Marc, Eddie and Vickie are just lovely. Highly recommend, although actually thinking I should keep this little gem a secret so it doesn’t get too busy. Great value, food and service #FullAsAnEgg

All be it being some six weeks ago I travelled from Port Talbot on your service to Swindon. From the moment you step onto the train you are welcomed and exceedingly well looked after by Edward and his attentive colleagues. The food is of the highest standard (Welsh of course) and prepared and presented in a professional way. I was so well looked after that there was no need to ask that the staff were so professional and made sure that nothing was left to chance. My only regret that the driver drove so quickly that I was in Swindon so quickly and would have loved longer to enjoy my experience.

I had lunch on the London - St Erth route. Diners were told to go to the dining car immediately we boarded. The staff were busy with the trolleys for the rest of the train - it might have been better if they had sorted this out before asking people to go to their tables.

Maybe it’s a well kept secret or maybe not, but it’s really nice to eat dinner on the train whilst travelling home after a long day in London. If you get a chance to experience the GWR Pullman don’t miss it.

Bravo to Great Western Railway for bringing back an elegant as well as delicious dining experience that brings back the romance of rail travel.

The only scheduled dining service left in the UK is a real treat: excellent food, cooked fresh onboard, elegantly served by a great team of staff. I had scallops, a perfect rare fillet steak and berry crumble: all were delicious, really good quality food.

So good I did it twice – again.

We dined between Newton Abbot and London on a Friday lunchtime. Staff were extremely friendly and attentive, supporting a very good menu on offer. Quality of the food was, in the main, very good indeed, if I was being picky I'd point out that the duck should have been pinker and service sliced and displayed properly, rather than as a single "chunk" - maybe one for the chefs to look into? However the food was plentiful, vegetables cooked perfectly and the scallops in the starter were extremely tasty. There was no rush between courses which was good, and we heard other passengers saying the same thing during the journey. It is a shame that the facing single seats have been lost on the new trains, but I appreciate that when the trains were ordered by the government its civil servants probably had little interest in the dining experience the trains would be providing (or maybe none of them have any friends so they've never wanted to share a meal as a couple). We had booked ahead so were guaranteed a seat, but on the train there were spare places. However the team said that the evening trip from Paddington was fully booked, so it is advised to reserve a place, especially on busy services. Thoroughly recommended - what can be better than a restaurant where the view from the window changes every few seconds?

I had booked a trip to Swansea and myself and the group I was with decided to dine in the Pullman cart.

Tuve un largo día de trabajo en Plymouth, así que decidí disfrutar de una cena al estilo Pullman. La comida y el servicio fueron excelentes. Elegí budín de champiñones al vapor. . . . . sublime. Hubo un momento en que estábamos adyacentes al mar. Una experiencia tan maravillosa. No puedo esperar para volver. Gracias a todo el personal. Servicio de poilita a la antigua.

Yet again another cancelled dining service . How many more times are GWR going to let people down . This time a blocked sink ! REALLY ! ( Paddington to Penzance - 19.03 )

We travelled on this train from victoria to Folkestone with on board dining.

If you read my previous reviews I have and would continue to be an avid user of this service. No better way to travel from Devon to London than with silver served, cooked from fresh food. Today was the first time I have eating in the new train sets. I have already experienced the dreadful seating both in standard and first class, when compared to the old 125s. I hoped that having a good meal and a drink would take my mind off this issue but it didn’t. The food is still good. However, the whole ambience is far from Pullman. All the airline style seats face backwards so couples cannot sit across from one another unless at a table for 4 and all these airline seats stare at the lavatory with its constantly opening and closing maw! Nothing exudes comfort and the whole package now feels over priced and unloved. What’s the future for this service? Well, one off visitors may be impressed but diehards like me are sadly disappointed and put off. I haven’t given the review one or two stars because the staff are trying under ‘hopeless kitchen conditions’ their words not mine, to bring the service that they were once very proud of. Shame GWR, sort out your ‘hidden gem’ and bring back stylish dining not an overpriced cafe.

Fantastic service and a fabulous breakfast. Highly recommend this if you get a chance. Was very busy so best to book

¡Qué experiencia verdaderamente maravillosa! ! Atendido por un personal apasionado y amable (Marc y Julie en particular!) Comida cocinada a la perfección absoluta y posiblemente el mejor desayuno que he tenido. Nada fue demasiado problemático: ¡GWR lo ha entendido perfectamente! ! Muy recomendable ??

Frente a la reticente perspectiva de tener que viajar con GWR, decidí reservar una reserva de Pullman para al menos experimentar lo que se llama lo mejor de lo que esta empresa reprensible tiene para ofrecer, aunque solo sea para aliviar el dolor de un cinco y uno Viaje de media hora con ellos.

We used the GWR Pullman on the train from Paddington to Cornwall, and it was amazing. Getting to the coach was, to say the least, a battle on a crowded Cornwall train, but it was well worth it. Old fashioned silver-service from a friendly and knowledgeable staff, superb food - how they managed it on a train I will never know! It isn't cheap, but it is worth the price, and it really sets the tone for the whole subsequent holiday. Space is limited, and it is only on 2 trains a day, but if you get the chance, do try it.

Always wanted to do this, and it didn’t disappoint. Clean modern restaurant carriage, and the staff were terrific. We never had to ask for more drinks, as they were there offering even before we knew we wanted another drink.The food was excellent. There were four of us and two had lamb and two had the Dover sole. All of the dishes - including starters and cheese and biscuits - were absolutely delicious. Top marks to the chef! Kevin and his team provided the most excellent service throughout the entire journey. Nothing was too much trouble for them, and they were friendly and approachable throughout. Many thanks to all for a most enjoyable day.

Mi esposa y yo viajábamos de Londres a Cornwall, así que aproveché la oportunidad para reservar el 12. 03 para reservar una mesa en el GWR Pullman del que tanto había escuchado. Fue absolutamente excelente. En el embarque en Paddington, el personal está dispuesto a guiarlo hasta el Pullman Dining Car y a acomodarse con el menú para pedir el almuerzo. Supongo que podría haber hasta 16 personas en cualquier sesión. Puede que esté equivocado, pero cómo el Chef lo hace todo mientras corremos

it makes a wonderful start to a holiday in the West Country. We treat ourselves to a meal at least once a year. The food is excellent and the service friendly and efficient.

I used to be a regular walk-up customer to the GWR Paddington-Penzance Pullman dining. On the old Intercity 125s this was always a luxurious and relaxing pleasure because of the spacious interior and big comfy leather seats. This has all gone with the new Hitachi trains - the dining car feels cramped and the seats are not that different from standard. The point here is that the food has never been 'fine dining' - but has always been consistent quality, good 'hotel' food (a miracle considering how the chefs have to prepare the meals!) So when you remove the relaxing and luxurious ambience of the old 125 carriages, Pullman no longer seems worth paying the price. To add to this, on my journey (08/05/19) we had to jump out of the dining car at Plymouth and walk down the platform when the train was divided. But I do want to praise the Pullman staff....on old and new trains they have always been great - friendly and attentive. Such a shame they've been let down by the new train design. If I feel the need of luxury in the future, think I may just get a decent sushi and bottle of fizz and then wait for standard class to thin out a bit (Taunton should be fine).

Caught the 1303 train from London Paddington to Totnes last week to have another experience of the Pullman Service from Great Western Railway.

Superb service, excellent food and all on the move!

A night out on Friday and what can I say, fabulous staff, food and service. The pictu3res say it all really. Thanks to all at GWR who continue to provide such a tremendous experience.

If you're ever travelling from London to the South West (or back), you should check out the timings for the GWR Pullman service and consider fine tuning your timings to catch one of these services.

Very pleased to have another opportunity to enjoy Pullman dining. Some of the memorable touches seem to have gone : the monogrammed crockery and the linen tablecloths and napkins. The service was excellent on a busy lunchtime service and the starter was really nice but I made a mistake in choosing the steak. I had read so many glowing reports of this that I decided to try it. Having asked for it to be medium rare it was actually medium and a little tough. The lady at the same table had ordered the same and sent. It back. I wish that I had done the same as hers was replaced without any question. It must be difficult to cook for about 15 people in a confined space at 125mph. Overall it was very enjoyable and a delightful experience but it did not quite live up to the first Pullman experience I had (but maybe repeats never do)

A superb meal severed by brilliant staff, fast efficient and friendly, my thanks to Marc, Vicki, Edward and Neil the chef for a Great Wonderful Ride go GWR

I was fortunate enough to secure a seat for the last orders at Taunton, I had the full monty English breakfast. The service was also First Class, food was excellent and as much as I could cope with, excellent quality, courteous staff, just an outstanding start to the day. When you think that you will most likely want a meal at your destination (Paddington) this will set you up for the rest of the day and when you consider that anything you buy in London by way of a meal will be much more than the great value of the Pullman Breakfast. You know it makes sense, enjoy the best, traveling from the west. Recommended

I had the pleasure of dining with GWR Cardiff to Paddington this morning and indulged in a fantastic breakfast. Good price, great food and exceptional service.

Some train operators offer complimentary meals in first class so you might wonder what makes it worth paying for Pullman dining. It may be expensive but it is worth it, the quality is restaurant standard all served to you at 125 MPH.

I was booked on the 07:31 from Newton Abbot to Paddington and reserved a seat in Pullman Dining, The staff where incredibly friendly and welcoming. The choice of food was good, and it didn't take long between ordering and having it place on my table. The price was actually excellent considering that amount of food you are offered(certainly more than I could manage). I certainly will be using this service again in the future.

Unfortunately my Pullman experience was cancelled by GWR and so I was disappointed not to be able to try the service. Having been in contact with the GWR Social Media team they have been most helpful in resolving this issue (much moreso than the standard customer service) and so I am now looking forward to rebooking with my sister in the future.

Pullman dining on GWR Wales to London Paddington, it’s amazing, Diane, Edward and their team look after you so well and service an amazing breakfast.. shame it’s not on more trains!.. come on GWR it would be great!!..

GWR Pullman dining may only be on a few trains. But those trains are some very special reminders of an era when train dining wasn’t about packet sandwiches and overpriced items from the trolly.

We travelled down to Plymouth and had taken the step of booking ourselves into the Pullman for lunch. It was a fabulous experience, both the food, the staff, the wine and our fellow travellers made the event very special. The outside weather was a little challenging but we were able to look out on the snowy scenes quite snug and safe. Although there was a delay it didn't disturb our enjoyment as it simply enabled us to extend our convivial chat with our fellow travellers (Chris and Brenda).

I know I’ve only reviewed this a few months ago but it was such a great service on the 1.03 from Paddington on Friday that I’m writing again. Scallops, perfect, steak cooked beautifully and before you know it you are in Exeter. Just a gripe about the wine list, the Chablis is off and there is a Muscadet instead, no comparison. On the plus side the cheese has taken a big upturn with the inclusion of a ewes milk soft cheese that is sublime.

A lo largo de los años he usado el Pullman hasta Cornwall muchas veces y siempre me ha parecido un lujo excepcional. Sin embargo, en las dos últimas ocasiones lo he reservado, como un regalo especial para cada una de mis hijas, se ha cancelado. 24 de mayo de 2018 y 28 de enero de 2019. En ambas ocasiones se recibió un correo electrónico poco antes del viaje, culpando a la falta de equipo. En la segunda ocasión pudimos esperar una hora en Plymouth para un segundo Pullman, y como siempre, el servicio y la comida fueron excelentes y es una forma muy especial de viajar. Pero me temo que no lo volveré a reservar. El costo de un boleto de primera clase para 2 personas lo hace más costoso que conducir. Llegué a la conclusión de que el estrés de no saber si el Pullman realmente pasará supera el posible placer si lo hace. Así que le doy 4 estrellas por la comida y el personal, que son realmente ejemplares, pero GWR realmente no merece estrellas por vender boletos de primera clase que prometen un servicio que no pueden entregar de manera confiable. Así que ese es mi último viaje de Pullman.

We travelled from Penzance to London and had to break our journey at Plymouth. We took the 1255 departure and decided to enjoy lunch on the journey. It was well worth the decision. The staff are outstanding and made all the diners welcome with helpful suggestions and enthusiasm. They were knowledgeable including the source of beef and fish. What a contrast to many restaurants. The meal was absolutely FIRST CLASS. It was superbly cooked especially when you consider it is prepared on a high speed train in a narrow space. We could not fault the beef or fish courses and the starters were excellent. The wines were appropriate for the food and well served. The service was superb - unhurried and timely. The staff have great interpersonal skills and are a credit to GWR. We agree about the seating comfort of the new trains. We were lucky enough to be on the old HST format so you feel in luxurious surroundings. The new IET seating is disastrous - rock solid with no suspension in the seats or backs. I cannot believe it was ever trialled over a long route. It just does not give a first class experience. I mention this from a constructive point of view because the Pullman Dining should not be missed - fabulous food served by fabulous people.

Fantastic food on the move - not sure if the new class 899's will offer the same level of service or food

I regularly use GWR and am regularly disappointed, the Pullman service being the latest in a long string of problems over the years. I have given them every opportunity to rectify the issues raised in the review but they have not been particularly sympathetic and so I am forced to write this.

He utilizado el restaurante Pullman de vez en cuando desde su introducción y siempre ha sido excelente, ayudado por la disposición de los asientos y el ambiente del vagón comedor HST. Eso fue confirmado recientemente con una cena excelente y sociable en el 1800 completamente reservado de Plymouth. Sin embargo, en comparación, el almuerzo del 1200 de Paddington en un IET fue una experiencia deprimente; una distribución de asientos sin esperanza, asientos de tela dura, sin cortinas y un personal desmoralizado. Como era de esperar, solo había tres clientes. Temo por el futuro de Pullman Dining cuando los HST se retiren a finales de este año

Myself and three friends travelled the length of the Country specially to enjoy your Christmas dinner last Monday (17th December) and as predicted it was fabulous. Entering into the Christmas spirit we came complete with Christmas crackers and jumpers!

Food - superb quality; great selection and really tasty. Love the fact that GWR have put a lot of Welsh choices on their menu.

La codicia cuando el tren se detuvo en Swindon, mostrándose en una mesa preparada para el desayuno, qué opción y servicio tan amable del equipo, café, jugo y tostadas, seguido del mejor desayuno galés que puedes obtener, muchas gracias a Todo el equipo para pasar un buen rato.

. . . es como lo llama GWR y tienen razón, algo así! He cenado en el tren Paddington a Pz puede ser una docena de veces (mucho menos que algunas) y casi sin excepción ha sido una experiencia muy agradable. Cómo el personal de cocina produce la calidad de los alimentos que hacen desde esa cocina pequeña que nunca sabré. Solo tengo el bistec y siempre viene exactamente como lo quiero y muy tierno. Las salsas son excelentes, las verduras frescas, el pan caliente y las bebidas pronto! ¡Y todo se sirve con humor de gallows mientras el tren gira una esquina a 100 mph!

After a busy day I decided to travel back to

Brilliant, superb and efficient service from all the crew - Eddie, Mark, Diane and Vicky - can't be beaten!

I visit Cornwall by Train two or three times a year..I always try to catch the Trains that have The Pullman Car!

I had not dined on dined on board for years and I was very pleasantly surprised. Excellent efficient friendly service and the food was very good. I can recommend the cod!

This place has a very warm welcoming atmosphere, we went there with my fiance for our anniversary and have to say we were very satisfied with everything. we will be definitely back at some point.

This is fine dining on the move, great menu, great cooking, great staff .... great work Great Western.

Wow. This was a really wonderful experience! Greeted at the door ( I had booked in advance) and shown to my table. Really great food - Scallops, followed by Lamb, followed by Frangipane Tart. Great service, comfy seats, good wine. Only two downsides - new trains are coming and they are FAR more spartan than the luxurious old ones with leather seats, and the fact that glassware was cleared up before we hit London, meaning that I was left sipping port out of a plastic cup. Still, truly lovely. If only all train companies still had a few restaurants like this.

My wife and I are at the end of a week long journey around the UK to celebrate my 40th birthday and thought we'd end it by getting the 16:00 from Penzance to Paddington. After Plymouth we got to try the Pullman. What can I say except that it was amazing. The food was simply divine and the service was exceptional. There is a lovely atmosphere in the dining car too. Thank you GWR for making the end of our holiday extra special. I've been trying to convince my wife that train travel should be fun and this has more than convinced her to the point that she wants to know when are we going to try the breakfast Pullman!

Outstanding food and service! Really friendly staff always on hand to help. We tried the full English breakfast and the Smoked Salmon, really well made indeed!

I travelled on the 1203 ex London Padding ton service to Exeter in the Pullman restaurant .

My wife and I started on the Night Riviera to Penzance and made our way back up the coast to Lostwithiel before heading off back home. Our train turned into the dining car along the route. I decided to put our names down to reserve a spot. Lucky I did!

Travelling by train can often be a chore: eat in the Pullman restaurant car and it becomes a real pleasure. I use the Pullman as often as I can (but not as often as I would like) and never fail to enjoy it. Now that GWR is the only train company that offers proper restaurant cars in Britain, one must look overseas for comparison: I can honestly say, having travelled by train in many countries, that the Pullman is the best restaurant car I have found on any regular train.

Food, staff and company were exquisite. Steak was cooked exactly as requested, scallops seared perfectly and the chocolate dessert was unreal. For this to be on a service train is fantastic.

I had originally boarded the 12:55 Plymouth to London Paddington but it was the wrong type of HST train so no Pullman was offered. Not giving up, I went back to Plymouth that evening (my rover ticket allows this) and travelled on the 18:03 dinner service towards London Paddington. I’m so glad I changed my plans and went back. The table is laid out beautifully, just like on a special charter train. Bottled water and hot bread rolls are included. I started with the Scallops which were well presented. For the main course I had the Fillet of Sole. It’s on the bone but it slides off so easily, one of the best fishes I’ve ever had. I had the cheese and crackers for desert and there is a good variety of cheese and the even the crackers are fancy. To drink I had the bottle of Spanish white, it’s quite sweet which I love so would recommend to anyone. All the staff were so friendly which makes it a lovely experience. My tip for anyone who is interested in this train is for a better chance of getting a train that has this Pullman lunch/dinner service as scheduled, is to travel on the 13:03 Paddington to Plymouth or 18:03 Plymouth to London as this is the duty the crew tonight normally works.

Travelling back from Devon on my birthday I have treated myself to the GWR Pullman lunch. One word - fantastic. Lovely tourine starter. The steak was delicious and cooked exactly to my taste, washed down with a Rioja, followed by cheese board and coffee.

Booked to travel on 10.00am Penxance to London on 4th September but train broke down so no Pullman Dining. Re-arranged to go on 12.03 Paddington to Exeter on the 6th and wrong train so no Pullman dining then. It is brilliant when it is there but seems not to happen rather too regularly

Not cheap but worth it - West country scallops, beef and cheese on the 6.30pm Totnes to London service on 30 August. I had been irritated in the morning by timetable glitches due to midweek engineering work, but this (unexpected) experience on the return journey gave me a big smile.

I am looking forward to the trip to Aberdeen via Inverness. Get have a nice bunk to sleep in with en suite . If you go as far as Inverness . There is a wee dram to keep the cold out .