Based on 2.220 opinions finded in 2 websites
Based on 2.220 opinions finded in 2 websites
Opinions
We held my husband's retirement here and had a buffet. There was a good number of choices and the food was amazing as was the service. Everyone who came made comments about how lovely the food was. We will definitely be back and would highly recommend The pub on the pond. They made the experience of organising it so easy and as mentioned above, the staff were brilliant.
Kate L . 2025-04-15
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Lovely pub fantastic food (the katsu curry sauce was particularly delicious). Friendly staff and very dig friendly
Mark Pearce . 2025-04-13
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We came here with our family of 4 and Labrador and it was brilliant! Food and staff were amazing and very dog friendly, they had water, blankets and dog beds for them! Everyone enjoyed the food and drinks and was very reasonably priced. Overall it was great and we will definitely be coming again!
Holly Morgan . 2025-04-13
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Good food with good deals. 2 for 1 burgers on Mondays with a cracking pub quiz (minus the cheaters). Friendly gingerish bar man with a stonking set of legs on him. 5 stars
Dominic Newton . 2025-04-12
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Lovely little pub, greatly appreciate the coffee machine being on until late when studying late at the uni library along with a cheeky cake. Lovely staff & great pub quiz on a Monday 🥰 thanks guys!!
Amy Jayne Thomas . 2025-04-12
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Drove 20 minutes to get here (8.05pm), then paid £4.50 to park to be told the kitchen is closed at 8pm not the 9pm stated on-line! Utter waste!
Richard Thomas . 2025-04-09
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Myself and my partner decided to go here this evening for food, We paid £4.50 for 2 hours parking.. We were sat down for 5mins looking at the menu.. I'd gone to order food at the bar because the app said it was too busy and the bar staff informed me that the kitchen was closed. I've always liked this place but after this I'll never return, there was nothing outside to state that the kitchen was closed, had we known we wouldn't have paid to park and had gone elsewhere. To top this off, one of the staff were cleaning tables around us and could see that we were looking at the menu and they could've also informed us that the kitchen was closed. Online it clearly states that the kitchen closed at 21.00, we were exiting the carpark at 20.05, following 2 cars that arrived and left the same time as us who'd also paid for parking.. I never leave reviews but this have definitely earned it.
Danielle Finlay . 2025-04-09
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Queued an age as there was only one person behind the bar, taking both drinks and food orders. Purchased drinks, and placed a food order. Made my way back to the table, sat down, and within one minute, the "extra" portion of chips I had ordered arrived.....on its own !!!. I thought there had been a mistake, but the member of staff said they had the correct table. I asked if we could have the "extra" portion of chips, at the same time as the meals we had ordered. Eventually our meals arrived, along with the "extra" portion of chips. I asked the staff member if that was all you get, as the "extra" portion of chips was very very small. They confirmed it was. The meals were luke warm at best, the portions were small also, and the "extra" portion of chips were stone cold. Obviously just been left on the side until the main meals were ready. £3.50 for approx...20 chips. It looked more like a child's portion. Other adjacent tables were also being served "extra" portions of pre ordered chips ahead of their main meals, and fellow diners were also having to return them, requesting they get served along with their main meals. Who wants a chip starter !!!? Common sense should tell staff that. Clearly not. Poor management, poor service, poor quality. Poor pub on the pond. Needs a major overhaul of the decor, cleansing and service. Don't go. Better off going to your local Fish & Chip shop.
The Hotel Inspector . 2025-04-07
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Great food, staff are friendly and welcoming, definitely recommend.
sophie . 2025-04-02
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Super staff. Such a friendly location to visit.
Oliver Pilgrim . 2025-04-01
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came here for a work christmas meal and it was amazing!!! the food was absolutely incredible and the staff were lovely
Jess Hayes . 2025-03-29
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The bartender was really lovely and accommodating! She was super kind and quick at getting our drinks made :)
Charlie Croy . 2025-03-29
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wonderful experience with lovely food. the bartender, Lissa, was also extremely helpful. would definitely come again
neave t . 2025-03-29
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Fantastic pub!!! GREAT food, excellent service and lovely atmosphere!!
james harrison . 2025-03-29
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Twice had awful cold meal gave benefit doubt went yesterday to find massive cheese long covered hair in my jacket potato not on cost living won’t ever eat here again
Emma Fleming . 2025-03-22
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I visited through a birthday party recently, and all atmosphere throughout was kept and it was a very enjoyable meal.
Skip Pop . 2025-03-18
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Great atmosphere, good food. Visited while party was ongoing and was still great environment.
Laila Sprake . 2025-03-18
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I had my 18th birthday here and they were very accommodating to us all, all of our food came out together and everything was there we had a brilliant time and would definitely go there again love this place
Cara Morgan . 2025-03-17
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Food was really nice and service was wonderful very polite and enthusiastic l. Lovely area to feed the birds nice sun trap with plenty of shaded areas
Paul Donaldson . 2025-03-17
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I went here on Saturday for my daughters 18th birthday get together and the staff went above and beyond. They were all friendly and nothing was any trouble. The food come out with no long wait inbetween each order (there was 20 in total plus starters) and it was all cooked lovely. Highly recommend this place weather ots for a small get together or a large one it's a lovely atmosphere. Will definitely return.
dominic m . 2025-03-17
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We were told food would come out in 45 minutes. We waited for 45 minutes and 1 of our 5 meals had come out. It took about 10 minutes for each meal to come out so we had to eat them cold or not be able to eat together. 1 of the meals hadn’t come out and we had been waiting around an hour and 15 minutes. We then went up to ask about it and the man at the bar very rudely claimed we had not been waiting long enough and to wait 5 more minutes. We then waited a further 20 minutes, everyone else on the table had finished their food half an hour ago. So we went up again and the man went to check (which he apparently didn’t do the last time) and said the order had been lost. So to get the food we would have to wait even longer. Needed up not getting it and having one friend leave early with little to no apologies. Ridiculous
Hannah G . 2025-03-09
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Took my youngest to the park while my wife was visiting a friend in the hospital and we called into the Pub on the Pond and it was such a lovely place. The atmosphere was great (even though Wales was losing). My son had some food and we were sat in a perfect little area
Nicodemus El’Viking . 2025-03-09
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Recientemente hice una visita espontánea solo para usar los baños y comprar una bebida. Terminaron teniendo su oferta de almuerzo que fue increíble. Siempre soy dudoso pidiendo filete, pero pedí el filete y la ciabatta de queso que se cocinó a la perfección. Sin duda volveremos a visitar pronto con la familia.
Victoria K . 2025-03-04
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Lovely cozy pub lovely staff on hand to serve, waitress gave great recommendations. Food came out quickly aswell !!
Natalie Price . 2025-03-04
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I'm not sure if the chef was having an off day, but it wasn't satisfactory. Half of my steak was cold and luke warm. The chips were very well done but dry and not warm. The garlic bread was dry and overdone. The only thing that was hot was my child's food, which was watery mash and a Chicago town pizza! If I'd have know it was from a box, I wouldn't have ordered it for her. Needless to say, she didn't eat it. A waste of over £50. The only good part was the view. It was very disappointing this time around.
Nichola Hopkins . 2025-03-03
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Fun and friendly atmosphere, lovely staff, great quizz night!
Lydia Heath . 2025-02-17
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The staff were lovely and attentive, had to rush of before finishing food and the staff kindly wrapped all my food up and gave it to me in a brown bag.
connor stephens . 2025-02-17
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Fantastic pub quiz. Great atmosphere
Emily Jenkinson . 2025-02-17
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Good value food and really friendly staff. Would recommend!
caitlin snow . 2025-02-12
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Such a great, atmospheric pub with a diverse clientele. Very rare are you able to find a chain pub that has the ability to act as a destination pub, yet also immerse itself in the local culture. This waterside pub sits within a massive park, with wildlife at every turn and is a stones throw away from the beach. It’s perfectly situated for those seeking a day out away from the hustle and bustle of a busy city centre. It has a bit of something for everyone!
METRiiX . 2025-02-11
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Cálida bienvenida del personal amable , servicial , profesional. Gran relación calidad-precio y comida muy sabrosa. Una bonita velada. Solo caída, nada en absoluto que ver con el pub es el aparcamiento del Ayuntamiento de Swansea típicamente caro que básicamente tiene que utilizar. Como de costumbre, están haciendo todo lo posible para arruinar un negocio que está tratando muy duro de atraer clientes.
joja5 . 2025-01-24
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Good food. Good atmosphere. Fast, friendly service. Dan in the kitchen served fab food. Gez and Tom were friendly, approachable and made sure our experience was enjoyable!
Heidi P . 2025-01-23
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Bloody awful. Had a bacon &blue burger...overcooked. the cheese had disintegrated...the steak.,.half grissle half left overs . 2 onion rings burnt to a crisp. And a cold half a tomato. Avoid! Just go for the drinks if needed
Sightsee50592656953 . 2025-01-19
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Had a good meal a while ago, this time we opted for the beef and ale pie, ( my wife had it before), obviously changed suppliers, these had no resemblance to the other. Pastry was like cardboard, bad move Greene King. 🤔🤔🤔
Barry morgan . 2025-01-12
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Very friendly and helpful staff, lovely atmosphere, good variety of dishes and excellent value for money. Comfy seating and plenty of space around the tables.
Clare J . 2025-01-10
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Lovely food and we can take our dog.
Lana Price . 2025-01-09
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We went for Christmas lunch on Christmas day. We were 12 people 8 adults and 4 children. Great atmosphere, staff were lovely as usual and everyone enjoyed their food. Definitely recommend 😄
Theresa Gammon . 2025-01-03
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Went here with family recently. Ordered food and it was served pretty quick. Food was nice no complaints from us!
Taffy McTaffs . 2025-01-01
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Wonderful day, wonderful food,great Christmas atmosphere.
Jerome Hill . 2024-12-28
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We had the pleasure of booking Pub on the Pond for our staff Christmas Meal this year. Everyone had a wonderful time - the service was exceptional and the meal, delicious. I would strongly recommend the venue and their staff for any occasion. Real attention to detail and a truly personal experience. Thank you do much!
Gary Lulham . 2024-12-18
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Ace pub, we met there as a family. Food & drinks all good, we weren't rushed & bar staff all friendly. We'll be back, thanks! Diolch!
Pete Wright . 2024-12-18
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cosy environment with nice quality food👍
Tsang Tsang . 2024-12-13
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2 of us arrived at 5.40pm, pub was not busy. We immediately ordered food, told there would be a 20 minute wait for food. Our food arrived at 6.40pm, we asked twice for it. We had 10 mins in which to eat as we had theatre tickets. The food was lovely but the delay totally ruined our food. No lighting outside from the carpark to the pub. Dangerous
Sarah Barnett . 2024-12-12
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Very large group for a Xmas outting, staff were well organised considering the large number of us, food was excellent all round. Very please
Ceri Warne . 2024-12-09
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Really helpful and friendly staff, food was excellent for our Society Christmas meal. Thank you so much.
Kate Atkinson . 2024-12-06
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Warm welcome and quick service. The food was great and the drinks were lovely too. I've previously really enjoyed the main menu, but the Christmas menu was delicious too. Turkey dinner and cheesecake were amazing. I also had the seasonal hot chocolate with cointreau. Amazing!
Sian Evans . 2024-12-06
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We arrived at 4 pm on Thursday 5 December in the afternoon. It was not very busy apart from a large Christmas party at one end of the pub. No problem we thought....there are plenty of empty tables at the other end. Wrong, three tables had reserved signs upon them both, no worries, six or seven others did not have reserved signs. Relieved, we selected an unreserved round table with four chairs. Perfect for our party of two elderly grandparents and our six year old granddaughter! Having sat down for a few minutes to look at the food menu, we were suddenly accosted by a young man, who bellowed rudely "you can't sit there" in a very unfriendly manner. We quietly mentioned that we were not sitting at a reserved table but he ignored us and bellowed further "all them tables are reserved for a big party coming in later, you'll have to move". We were shocked by his aggressive and unpleasant manner and enquired where are we able to sit? "You better sit on that high table next to the bar", not ideal as our six year old granddaughter struggled to climb up. Decided just to order soft drinks as the welcome did not bode well for ordering food. The soft drinks came in glasses apart from our granddaughter's J2O, which was in a bottle....no glass or even a straw offered. I ventured "sorry to be a pain, but any chance of a glass for the J2O please?" It was clearly an inconvenience for the same young man who was now behind the bar (he seemed to be in charge) and muttering something, kindly brought a glass. I had to visit the bathroom but there was no soap in the gent's toilet in both of the two soap dispensers. Despite my reservations as to what response I would get, I did report this (to the same person) and got a "yeh, yeh, yeh, I know and will sort it later". With dirty hands we left and never will return.
Ian . 2024-12-06
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We dined at POTP yesterday for our christmas meal. The whole process of booking and pre ordering was smooth and simple and the food itself was excellent value for money! The service was outstanding too. Thanks so much for a lovely start to the festive period!
Jodie Matthews . 2024-11-29
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Nice atmosphere and place to have a meal / drink, food was OK and staff friendly, but the staff brought out our main course less than 1 minute after our starter? Surely you finish your starter, usually followed by a short 5-10 minute wait, then the main course is brought out.
Tony Lloyd-Jones . 2024-11-25
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I needed something fairly quick to eat, I had 90 minutes. The food was served in good time and was delicious. The staff were extremely friendly.
Jonathan W . 2024-11-18
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£1.85 for tiny kid’s glass of lemonade
Colin Charvis . 2024-11-16
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We had a lovely quick lunch, Cory & the Team were amazing as we didn't have much time for lunch and accommodated our pre-orders and they came out quick and with no fuss. We would recommend their food and their efficient service.
S D . 2024-11-15
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Came here and had to clean our own table wet wipes came black. Had to wipe down baby’s chair black. Menu wiped down black. People not in uniform. Food looks like it is cooked in the microwave and the chicken tastes like it’s made in a lab. Very quiet no wonder as the place is filthy wouldn’t even let my dog eat here
Abi Pike . 2024-11-14
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Encantadora noche relajante. Toda la comida caliente y sabrosa (mi filete de solomillo era increíble) Personal amable. Esperamos volver a visitarlo. Bien hecho!
Sarah M . 2024-11-09
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Excellent visit popped in for lunch whilst on holiday and it didn't disappoint 😀
Naomi Chadwick . 2024-11-06
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Fantástico servicio recibido de Cory. No hay muchos problemas. Nos hizo sentir como en casa. Incluso traje golosinas para nuestro springer spaniel, que fueron muy bien recibidos. Nuestras comidas estaban bien cocinadas, caliente y sabroso y a los niños les encantó la zona de juegos y el lago de botes.
Steve S . 2024-10-31
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Great place to eat friendly staff. Great service dog friendly. The only downside for me personally is the lighting.
Anthony Lang . 2024-10-30
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Excellent Food Attentive Staff, Regularly go for Sunday dinner. Love the food top quality and value for money
Howard Bowden . 2024-10-27
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Always a warm welcome. Great service, food and drinks.
Nicola Broadbent . 2024-10-25
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Welcomed twice to the pub this week. 3 adults and 2 dogs Bar staff very friendly and polite Good value for money
Deborah Nash . 2024-10-25
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We went there for a family birthday meal. There was 8 of us and we all ordered the same time and food arrived all together so nobody was waiting.
jason mcnaught . 2024-10-07
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lovely here. nice food for cheap and good pint
Amelia Wilkes-Hibbert . 2024-10-03
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Great place to stop Off to grab a drink and some Food.. fabulous location and excellent staff.
Lou Parry . 2024-09-16
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Atmosphere ok.food served underdoneand virtually cold
James Davies . 2024-09-08
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I have reviewed this place before, but I will again. We didn't go to the pub this time due to lack of time. This pub is situated in a park. There's paid parking out the back of the pub. Dog friendly in bar area in which you can eat food. Nice atmosphere. Outdoor seating area. There's a pond on which there are peddle boats and a mini golf course. There's a child's area with swings, etc.. There are a lot of geese walking around. People often feed them. We have a dog around them with no issue. Dogs are allowed on the peddle boats. I would recommend it.
Tempy B . 2024-09-05
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Dirty, rundown, terrible food. Came with a large group of us because we were visiting the park already. Wish we had gone somewhere else. It’s dirty, rundown, toilets are disgusting. The food was very poor quality and poorly prepared. Won’t be visiting again
Nshawe . 2024-09-04
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Following a game of mini golf I took my son for lunch at the Pub in the Pond. We had a small lunch which was very reasonably priced and we both enjoyed. The chicken wings in hot IPA sauce was exceptionally nice. I have visited this venue throughout my life both as a child and adult. It is great for families, has a park, mini golf, pedal boats, fishing, car parking, near a beach. Plenty to do
Felix Cornelius . 2024-09-03
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The staff at Pub on the Pond were hugely accomodating to a large group of us that attended this evening for a pub quiz. All staff members were helpful and friendly, allowing to have a thoroughly enjoyable evening.
Croeso123 . 2024-09-02
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We only had a drink after coming off the paddle boat lovely atmosphere and great location.
Richard Price . 2024-09-02
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We went here with friends and our kids, Food was spot on. Came out quickly and was reasonably priced Will definitely be back
Ryan M . 2024-09-01
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My waitress was really kind and helpful service was spot on and the food was amazing
Kayden Morgan . 2024-09-01
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Very busy around 5pm people queuing to buy drinks and order food but only one person serving behind the bar. Tables outside were dirty.
pepe . 2024-09-01
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Microwave Turkey dinner with side of flies If I could rate 0 star I would. Absolutely disgusting place and filthy, flies swarming around everywhere, and everything is dirty and sticky. Very disappointed ruined my son’s birthday meal. Food came out cremated from microwave and was cheap frozen crap! Toilets covered in urine faeces and flies everywhere. Rubbish and food all over floor inside and out. Staff kept disappearing waited over 10 mins just to be seated which was not ideal with 3 young toddlers. When made complaints we were told it’s the weather and that’s why there was dirt and flies everywhere in a rude attitude. Will not return here EVER has gone downhill massively.
Gemma Wilkinson . 2024-09-01
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Me, my wife and friends took our kids to the pub on the pond today. Food came out quickly and was reasonably priced. Food was spot on, my other half likes her steak medium well and it was cooked perfect for her. Table was cleared quickly and pub and toilets were clean and tidy. Will definitely recommend and be back.
Ryan Morris . 2024-09-01
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Dirty, scruffy, in need of refurbishing and a deep clean. Shame for such a prime location
Lisa Rees . 2024-09-01
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This place is dire which we were shocked about as we’ve visited Green King many times. The place was full of flies, tables were dirty, toilets again loads of flies, we asked to be moved and was told there is flies as it’s summer. The food was awful, give this place a miss
Jacquie W . 2024-09-01
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Stunning food, beaautifil service..I can't wait to visit again. My grandkids really enjoyed it. Really nice price for food.
traci zaman . 2024-08-31
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I come here regularly with my partner, the atmosphere is relaxed and enjoyable. the staff are very friendly and the surrounding enviroment is gorgeous. There's a decent menu selection covering a range from spicy shwarma to classic pub grub.
Discover55168437746 . 2024-08-23
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called there lunch time mid week with a party of seven senior citizens disabled access ok food average service good but i would advise seniors it may be too loud for them as this time of the year it caters for families of all ages the only complaint i have is you have to pay for the use of the car park which is not cheap
Gareth Kingdon . 2024-08-22
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Great food, very well priced. Great family pub
Paul Hixson . 2024-08-21
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Toilet holders were covered in faeces smelt and very unhygienic. I'm a nurse and it made me feel sick
Carol Alleyne . 2024-08-21
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Our food order had to be changed 3 times on 2 occasions as they had run out of almost everything on the menu. Even the fish and chips was done, on what I found out to be delivery day. Then Despite pub being quiet we were told the wait time for food was over an hour. Everything was just a disaster. Ended up having no choice but to have the scampi, which was not enough to feed a 5 year old. Had 5 pieces of scampi and 10 chips. Highly recommend avoiding this dish as much as possible. The staff were friendly have no idea what was going on though. Shame, the venue location is spot on, truly disappointed.
William Stuckey . 2024-08-12
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The staff and food are excellent especially the staff👍👍
Anthony Miles . 2024-08-08
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Terrible pub but in a great location. Got the order wrong and no idea if we paid the right amount. Wouldn't survive it wasn't in a good location.
JOHN LEE . 2024-08-03
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Cheap food it is not, burger was overcooked to the size of a jaffa cake, the chicken wrap was nice, the steak and cheese wraps used processed burger cheese and were dry. The chios were yummy and the tea and coffee were great. But its grimmy. We used to go there when my son was un uni, wouldnt go again deffinately sit inside its a tad less grim.
Suzanne Cresswell . 2024-08-03
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We had to clear our own table on arrival and move all the dishes/glasses to another table. We then left with a table with salt all over it and sauce, the menus were wet and soggy too. We were not able to order what we wanted from menu as there were a few things out of stock. We went with a sharer which was 3 plates of fries. Our drinks got taken to another table 1st but did eventually make our way to us. The 3 plates of fries took 1 hour and 10 mins to arrive we had to chase this up. Our food went to another table 1st and then eventually arrived to us. We were there for 2 hours in total where tje table next us did not get cleaned once, it was stinking as we had had to move our dirty table onto it where it was already dirty. Everytime someone opened the door to the men's toilet the smell would hit us where we were sitting. Will not be revisiting
Declan Heard . 2024-08-01
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Very reasonable prices. Outside could do with a bit of a tidy up, but it's nice watching the little boats go by, and the geese. Great place for children.
Jan Masson . 2024-08-01
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Went yesterday to have dinner. There was an unreasonably long wait for our food to come out and when it did everything came at once. All starters and mains bought at the same time meaning a cluttered table and a rushed meal before everything went cold. Food quality was acceptable but nothing to rave about. Made an unfortunate visit to the ladies toilets where I was greeted with used toilet paper on the floors. According to my husband the gents were no better. For a family friendly place I was very disappointed. Will not return any time soon.
Chris Mitchell . 2024-07-28
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Nice place with staff to match, but overdue a clean up.
John Byrne . 2024-07-19
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Had a great evening, everyone was so friendly, quick service
Pam Byrne . 2024-07-19
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Sunny Friday lunchtime and just one person serving food and drink, two people in front of me took over 20 minutes ordering and chatting to bar man so I left without a pint , wont go there again
Ian McGillivray . 2024-07-19
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Food was amazing and the staff are always cheerful. It was also nice that chef Dan brought our food to the table.
Aimee Phillips . 2024-07-15
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just love pub on the pond fantastic atmosphere lovely staff and speedy service 😀...awesome location such a pleasant place to visit ...will definitely be back 😊
Ice Queen . 2024-07-13
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Great value food and drink and super friendly staff. Great place for a family meal
Jacky Pettifer-Hall . 2024-07-12
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Went out with my family on the weekend and I thought it was lovely! You can really see the great initiative that the staff show and their great teamwork. I highly recommend this place!!
Just One more . 2024-07-10
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What a beautiful place we called in on a day of work and have now had lunch a few times on our way, we will also be calling back with our family. This pub is in a lovely location as it says in the name right by a pond so when weather permitting is lovely to sit outside. The staff are very friendly which leads in to the atmosphere inside the pub, even the locals are friendly. The food (I had steak) which was cooked to perfection each time ordered this pub the location the staff and food is definetly 5 star 🌟 😊
Michele Harper . 2024-07-03
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Frequently visit this place, amazing service and friendly staff!
Jac Jones . 2024-07-01
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Every time I come here, I leave with full satisfaction. The service is excellent, and the food is the best in the area.
The singing Lepricorn . 2024-07-01
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This pub used to be a lovely FAMILY pub where you could eat food But was down the other day And literally the pub has gone to the DOGS, There’s dogs there having diarrhoea amongst you while you’re eating your food We couldn’t stand the smell of dogs there! And didn’t order food! DISGUSTING!
sophie robinson . 2024-06-29
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Here’s a negative review based on your description: --- What an absolute shambles. In a party of 12, we turned up and waited 35 minutes just to be served a drink, as there was only one staff member available. When we attempted to order food, the bartender essentially told us not to bother since there was only one chef handling everything, and over an hour wait. The pub was an absolute mess, with plates and glasses strewn everywhere. Outside was just as bad, with seagulls on tables eating the leftovers. The service was a joke. We ended up leaving without food. If you’re looking for a nice meal with family, this is not the place.
Steve Martin . 2024-06-26
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