Pronto Pizza in Kirklees

Took nearly 2 hours to come, was rude on the phone and no apology. I left a note to ask if they could put cheese on the chips as there weren’t an option to add it, as it was 40mins AFTER the latest expected delivery time I thought the least they could do was put some cheese on, But no. The chicken pieces were uneatable aswell as the chips - they tasted like they’d been left out for ages. Thought I’d try a different takeaway but will be sticking to my usual from now on. AWFUL.

My favourite take away but now starting to have to ring as they say it’s being delivered but they haven’t even started cooking it. I’ve rung about 4 times in the past hour and they kept saying it’s coming but it wasn’t. Turned up 1 hour 10 mins late.

Just what I needed when I couldn’t get to my kitchen. Margarita pizza & gorgeous prawn cocktail. Yum

Wasn’t all that nice tasteless

A first Pronto’s order for 4 weeks (since June 1st), you were missed 👍✔️✅☑️, I’m sure you missed me as well Pronto’s

Only up the road from where I live, easy for me to collect. Really enjoy the food.

I didn’t expect that but Richard is back from his holiday now and delivering again, magnificent. Enjoyed our first chat for a good few weeks. I know it was hot 🥵 in Thailand 🇹🇭, like you said, but I still hope you managed to have an enjoyable time there 👍. This Pronto’s Pizza order was my 2nd food delivery of the good, had cheesy chips 🍟 , onion 🧅 rings and a small fish 🐠 from Sharkys in the town centre at 1pm. Chris, he’s a takeaway 🥡 king. He likes his takeaways and his chats with Richard 🤣🤣🤣🤣.

said food had been delivered on app and came 15 minutes after half cold

Wherever you are Richard (do think you’ll be in Thailand 🇹🇭 as a guess), just so you know you are being missed, my favourite delivery man. You will be back one day!

Thought we would try a new takeaway, ordered on the phone, got told to be there 20 mins later. Got there 25 mins later they hadn't even started cooking anything on my order then continued to blame that I had come to collect too early once I had shown them the time, they were apologetic. can't believe how they run a business

Base was incredibly thick, made the pizza difficult to eat. I’ve never had a pizza with the base this thick before.

I Ordered to wrong address, quick phone call to put right all was good food was good

Okay then so Richard didn’t bring the food again, it’s so, so clear that he’s gone on holiday with family. It’s such a shame that I am not seeing my favourite delivery man. The deliveries are extra special when he brings the food. Always like a chat about Huddersfield’s totally s-h-i-t football club. Richard; you are being missed by me, you’ll be welcomed back hugely when you get back from holiday.

What a shame that Richard didn’t deliver the food, I wanted him to bring it. Maybe he wasn’t working because he’s gone on holiday, whatever the reason wish he had brought my food 😂😂. Wanted to chat to him about the 2-0 loss for HTAFC against Ipswich, the football’s club LAST game as a C’ship for POTENTIALLY 😂 a while. Their relegation was official today 😂. It wasn’t official before the match even though they weren’t staying up anyway. It’s now official 😂. Bring on League One 😂😂

Order took over an hour to be delivered after ordering through the app. Food was sickening, my sister is a very picky eater so when we saw the spaghetti bolognaise option she was very exited however she was soon disappointed when it arrived. She described it as disgusting and vile. The cheesy chips tasted undercooked. I am very disappointed.

Our household had a tasty, tasty 🤤 takeaway 🥡 to celebrate 🙌 🍾 the club’s relegation (HTAFC) to League One; we really enjoyed our takeaway while laughing at the club. New stadiums for Chris next season in League One, many new places. Bring it on! We had a laugh with Richard our favourite delivery man about the club’s much deserved fate when he brought our food. HTAFC, we are all laughing at you! It’s your own fault that Pronto’s Pizza is now based in a League One town! 😂😂

Ordered a pizza and 2 x cheesy chips at 9:50pm food arrived at 11:25. The pizza was covered in oil and the cheese had mould all over. When tried to ring to complain they did not answer the phone. Will be trying tomorrow to make a further complaint. Disgusting place

over 20 mins late and food was cold

Well where do I start . firstly the app has said that my food had been delivered at 9.30 but it is now 10.47pm and I have still not received my food! I have called pronto pizza multiple times and each time they have said it is in the way, has the delivery driver got lost? it's less than a 10 minute drive to my house from where pronto pizza is situated. or are they stealing my money? totally unprofessional. Will never be ordering from here again and I will be pushing for a refund.

2hours wait. Still no food and no one answering the phones

ZERO STAR!! Late for the second time in a week. Owner hung up on me when asking to speak to a manager. Delivery driver was mortified with owners behaviour as we have used them for 10+ years and now have new owners who they don’t even know the delivery drivers name. All drivers surprised he still has customers. Rang to complain after it took 2.5 hours for deliveries and owner took the phone of the hook. Delivery drivers so professional and informative same you can’t say the same for the owner ess

We love you Richard we do, we love you Richard we do, we love Richard we do, oh Richard we love you. Have NOTHING but praise for this star 🌟 of a delivery man

Didnt turn up ! Paid for something i didnt evsn get

nice to receive it a few minutes early.

I’d give you a wage increase if it was possible - the right man for the job. You do your job with a smile and such a top personality

Ordered pizzas delivery 1.30 hours was not what I ordered phoned 5 x and apparently was going to be 5 minutes each time then all wrong when I complained to delivery guy he didn’t speak English do not recommend ridiculous l

If Richard the wonderful delivery driver leaves Pronto Pizza before August 2024 he will need to come the new manager Huddersfield town FC. They failed to be Rotherham today aside that lost nine games in a row and HTAFC are still in the bottom 3, be going down at this rate to League 1. We will need Richard to get the club back up 😂

Never go to this place pizza absolutely disgusting hygiene bad never again

I now know the name of my favourite baldy man delivery driver, Richard, I will remember your name from now on haha, for your qualities you should be on £20 an hour but I know Pronto’s won’t be able to pay you that amount, you would deserve it, such a wonderful man and such a keenness for HTAFC, now in the bottom 3, bet they stay in the the relegation zone, if we do go down make make Richard the new manager, he’d get us back to the Championship from League One.

10 months ago Avoid like the plague. Rude receptionist, waiting ridiculous amount of time to be delivered. Got no help from the restaurant who had no idea what the he'll was going on. When the order came it was freezing. I normally don’t complain but I Will never try this place again.

Had a tornado pizza and really enjoyed it.

The baldy delivery man is such a joy to talk to, especially about football/HTAFC

Did a lot better with this takeaway 🥡 than I did with one I had earlier in the day, thank you, scoffed it. Ate it all. That bald 🧑‍🦲 delivery man was spot about school kids, there is no discipline with today’s youngsters, their attitudes stink. He felt sorry for me that a nasty comment was said to me at a bus stop yesterday after a football match by a youngster. Thank you baldy delivery driver. Your sympathy is much appreciated.

6th and final takeaway of the week, I’m a greedy pig

Called the restaurant told it was on the way by the person on the phone and that was all he said

I used to love the food and service from Pronto Pizza in Huddersfield but the last 2 times I have ordered from them have been a disappointment. This evening the food was 40 minutes late, the pizza was cold and the crust was over-cooked. I shall seek my pizzas from elsewhere from now on.

wrong pizza ordered a pepperoni to be given cheese

Pizza was cold and smelled of chemicals . Cans of coke were missing. After calling the shop. They said they would give discount next time. I wouldn't use this pizza place again.

Hiya good was great …. Sadly we ordered the seafood pizza as we don’t eat meat and it’s come with some kind of salami on so hasn’t been eaten and the person that does eat meat doesn’t eat prawns … but the garlic chips were great.

We paid with a £20 note and we let the delivery man keep £1.50 change as a thank you tip. He’s a bald man but he’s just so nice, we always like talking to me when he does deliver food from this place. Tell him happy New Year from us…

Fantastic portion size and food quality best in the area. 👍

I have used Pronto's for pretty much time they have been open. I don't buy many takeaways but if it's pizza then I would go there . The last 2 times , it's been either cold or undercooked or not what I ordered. Not good enough

Love Pronto!! But can I just say the cheesecake is 😍😍😍

Pizza's were awful chips had been fried numerous times even the cans of coke were warm all the food went in the bin

Great, tasty hot food every time!

The pizza was over cooked & cold

Wrong order n food freezing when finally got order

Shocking delivery time & cold food 🥲

Shocking service , cold burnt food. Ordered last week was excellent, but pales into significant today. Awful.

The order took over an hour to get here and the restaurant isn’t that far away from where I ordered it from and they were rude on the phone when I called to ask about the order

Only disappointment was the salad. Left a request for no onion on salad. Totally ignored. Onion galore

ABSOLUTELY WONDERFUL speed for the delivery and instructions followed for no salad in my burger, well done on the speed you brought it

You followed instructions to not put salad in the burger but delivery wasn’t the best, poor, 20 mins late

The nicest pizzas we have had in a very long time. Highly recommend!! A****

my milkshake leaked all over my cheesy chips and donner meat

Delivery time great but didn’t follow instructions to not put salad in the burger, I selected no salad and you still put it in!

Food late, absolutely disgusting pizzas! Cheap quality meat, tasted and smelt rancid. All went in the bin. Definitely will not order again.

Excellent pizza , delivered pouring hot ams 15 mins early. First class

A lot quicker delivery than 3 days ago that’s how it should go, well done

Order was 25 mins late, I wanted my food on time or sooner, I was hungry, I was dying of starvation, get your food orders out for when they’re meant to be out in future, some of us do want to eat you know, we pay you as customers then we want our food

Food order wrong phone them up to get it right and they still get it wrong

Order was over 2 hrs late not the nices

The cheese on the cheesy chips weren’t melted you could have done that

Always great, hot tasty pizza! 😋

I waited for the pizza for 25 minutes, it was quite tasty with lots of vegetarian toppings. I did not order with delivery

soggy food upon delivery. no drink we’re received with the order and unable to get hold on the place to complain via telephone

Food was an hour late. Chips were undercooked and didn't have any Garlic on them, I requested no sweetcorn on the pizza for it to consist of 90% Sweetcorn. Shame as previous experiences have been great.

Food came 1 hour late, food was cold and when ringing to ask about the order, i was rudely spoken to. Do not recommend!

Total agree with Bobby Blue disgusting

Order never delivered. Driver said he couldn’t get to us even after giving specific instructions. Hung up and later called to say he’d gone back to the shop. No advice given regards refund other than saying we could order again tomorrow.

Always nice food and delivery driver is really nice, highly recommend 👍👍

Lovely delivery driver. Food was delicious. Will buy again

Great hot pizza, and really nice potato wedges!

Never received order and now won't answer the phone

They sent an order what was completely wrong. When I called them not one person could understand what I was saying nor could they communicate with me. Asked to speak with a manager and was passed on to another colleague who couldn't speak a word of English. After 20 mins of frustration trying to explain the order was wrong they sent out the order from just eat again and it arrived cold. 🤦

Old School Cheese Burgers, Pizzas and Donner Kebabs Gives a Nostalgic Feeling

Lovely red hot food this time and excellent delivery from the regular driver

Always great food! And piping hot!

Took way too long to come & pizza & chips were cold. Given mint saice not garlic AGAIN. Never ordering here in future.

I said in the notes section to call me when the driver arrived but nobody rang me to let me know that they had left my delivery with the reception so when I eventually got my order both the pizza and the chips were cold, a waste of £15 really

Food arrived an hour late, even though when ringing the restaurant they said it would be five more minutes. Had to ring again 20 minutes later to be told it will be 2 more minutes. 2 hours, from when the order was placed to cold food

Excellent food friendly delivery driver 👍

Good food. Very reasonably priced. Always comes early or on time.

Pre booked it it for over an hours time to coincide with work times of guests ! After been ten minutes over delivery time was told was delayed????????? A further half hour passed when a knock on the door with no apology was heard!!! Luck warm as think he must have walked from dalton to here Very poor service Never again

Avoid like the plague. Rude receptionist, waiting ridiculous amount of time to be delivered. Got no help from the restaurant who had no idea what the he'll was going on. Finally cancelled the order. Will never try this place again.

Was qithbdwlivery drivery too long Was then cold when arrived

Pronto Pizza but wasn’t pronto. Took over an hour to arrive and didn’t taste great. Disappointing. Chilli con carne was really nice however. Pizza just didn’t taste right.

I used to be a loyal customer here. I ordered their pizzas here, and I enjoyed their food. But recently, they have been going off hinge. They don't say delivery times anymore, so you could be waiting from 30 minutes to an hour, and I'm usual a patient person myself. But I've now stopped calling them because it seems they don't care about their customers (even loyal ones) as when I called them, they picked up the phone and immediately put it down. If this is how you treat customers, then you shouldn't operate a business.

The delivery status changed several times. I rang the vendor several times has suggested but they never answered. I only live a mile away .

Never turned up and ignored calls

Perfect pizzas and chips as always

A wonderful 30 mins early for the arrival👏👏

The best pizza we have had in ages! Thank you so much! We will be back! X

The mozzarella sticks were overcooked to the point of inedibility. Such a shame as everything else was lovely.

Good pizza delivery on time food was hot

Came a whole hour earlier than the given estimate well done

Order delivery at 7.30 for 8.25_8.45 never arrived. Tried contacting restaurant but phone lines busy. At 9.10 they changed delivery time to 9.35. They then waited 10 minutes before cancelling the order. Kids upset as had to have toast and bed. Was supposed to be a treat. Very frustrated and hungry. Will avoid in future. No communication.

Came a whopping 30 mins early, I do think that might be because I put in the order hours before opening time. Well done

Delivered nearly 2 hours after ordering .. a 5 year old waiting that long It was cold and hardly and tomato sauce just cheese and base

You’re usually very good but this time you were very poor, incredibly poor how long it took for the food to come in, Pronto Pizza weren’t pronto