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4.0

Based on 733 opinions finded in 1 websites

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Nº 293 in 553 in Colchester

Nº 64 of 112 Other cuisines in Colchester

CUSTOMERS TALK ABOUT DISHES WITH..mustmeatpiefisholdsaladcreammushroomsbeautifulsteakspotatoroastchickencookedsteakladycheese
Score
OpinionsNoteTripAdvisor7334.0

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Thank you for nice food, great atmosphere and excellent services. We had a really tough morning and was looking for somewhere to eat. We found The Princess Charlotte upon driving by. No regrets!

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Juvee T . 2024-10-30

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Really good Sunday roast, exceeded by the excellent service from Kris, for whom nothing seemed too much trouble. Of his own volition he offered extra gravy and appeared happy in his job. He has found his niche and fills it excellently.

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Nick F . 2024-10-27

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Mya was a very attentive waitress. The food was lovely as always. Buttermilk chicken burger was very tasty, as was the hunters chicken.

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XRainbow B . 2024-10-23

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Been to the Princess Charlotte before and we've always had a good experience. Was being served by Kris, a new waiter and he was very good making sure we had everything we needed and that we had drinks. They were busy but Kris did a sterling job. Went for my son's birthday. When he ordered dessert the plate came out with a happy birthday message on the plate written in toffee sauce.

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Martin O . 2024-10-23

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We were sat in the conservatory/garden room area which is quieter from the main restaurant - nice on a busy Sunday. Our server was Kris and he had the best attitude - friendly, interested, great attention to detail, pre-empting needs. Just very good at his job. Thanks Kris!

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Georgina W . 2024-10-20

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Booked online, very easy. Greeted by friendly staff. Our server Mya was very cheerful and friendly and efficient. One of our party needs gluten free and they have separate gluten free menu. Good was excellent.

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Anthony H . 2024-08-30

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This place is just an extremely fancy harvester, but with better food. On ordering my food come out and was dumped on the table and staff left wasn’t offered any condiments of any sort. My son had to go up and help himself and was promptly given a dirty look by the staff. Which I did make a comment to them and telling them if they made an offer of the condiments, maybe we wouldn’t be walking round the restaurant trying to find them.

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Steve H . 2024-08-28

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Had a lovely meal, service was attentive and felt well looked after. Hannah was very friendly and looked after us very well. Was nice to have such happy server. Even though she was very busy she looked to be very efficient with her time, clearing tables taking orders and serving food with a smile. It was also nice to have some music playing as so many places have done away with it and I thought it made the atmosphere more pleasant and vibrant. Would definitely recommend a visit.

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Trek57687189549 . 2024-08-26

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After recently moving to the area, my Fiancé and I took our family for Sunday lunch at the Princess Charlotte. Despite it being extremely busy and not having booked prior, we were taken straight to a table and our waitress Mya was so attentive and welcoming! Having worked a similar role myself, I know the Sunday dinner rush can be extremely busy and exhausting, but Mya's enthusiasm and service was unwavering! Thank you so much Mya for making our Sunday dinner so lovely, we will definitely be coming back!!

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Kerrys A . 2024-08-25

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We have been here a few times with our family. Never had a bad meal so far. Excellent service today from our waitress Mya .. we will be back again soon

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Jemma H . 2024-08-25

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Great food, and fantastic service from Mya! Really recommend the buttermilk chicken burger, was cooked to perfection!

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larrenemily . 2024-04-28

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Lovely time with friends and great service from Mya, who was very friendly and attentive. Service was quick, would have preferred the dessert to be warmer but a minor issue :-)

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Danielle W . 2024-04-28

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Great food and great service, Hannah was great! Can’t fault our experience especially as it was a busy Sunday afternoon!

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Beth C . 2024-04-28

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Really friendly staff, food was lovely and hot! Had an overall very good experience here. Cocktails were very tasty. 10/10

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Mollie B . 2024-04-28

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After a 10k run at Colchester Zoo, as a group we decided to go to go as the Gluten free menu looked good, as my girlfriend has a GF allergy. Mya was very good towards us all on the table, excellent service, and even recommended dessert options (which were very good). We will be coming back as the food is excellent quality, with great service.

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Archie N . 2024-04-28

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Sunday roast was really nice - could have done with being a bit warmer but that's just being picky Mya was super friendly and nothing was to much trouble excellent service and the sundaes were amazing

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Katie P . 2024-04-28

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As always, food was amazing. Hannah, our waitress so welcoming and lovely. Nothing is too much trouble and she is always pleased to see us. Relaxed, easy going atmosphere with great food. Have never had a bad meal here. Our favourite place ❤️ my Daughter won't eat anywhere else!

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Melissa S . 2024-04-28

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Lovely day out for lunch at the Princess Charlotte. Mya was our server and was very helpful - thank you, Mya! We’ll be coming again.

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db4597 . 2024-04-28

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Fab service, a lovely waitress Hannah, made sure we had what we needed! Service with a smile 😊 food was delicious as well!

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Jess Y . 2024-04-28

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Visiting home (Colchester) from Canada and stopped of at the Princess Charlotte . We had the Scampi and Fries which was delicious and the service was excellent.

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macontario1 . 2024-04-26

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Mya our waitress was friendly and attentive. Nothing was too much trouble. Service was great Lovely food. 24th April 2024

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Jayne S . 2024-04-24

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Georgina was amazing very helpful. There was 12 of us. And we felt very 😎 food was very tasty and portion size of was good Great time buy all we will be back

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T6120PYstuartg . 2024-04-23

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Great service. Hannah especially! Very efficient, friendly, & effective! Very kind to my elderly Mother. Food & ambience lovely. 😊

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Karen A . 2024-04-22

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Great food and great service from Hannah. Food arrived promptly. Atmosphere and all staff was very welcoming. Will definitely come back

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David T . 2024-04-21

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We had Hannah serve us today. Wonderful service and great food. Will be back again soon. All friendly staff . Good value for money

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Dawn B . 2024-04-21

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Great chicken roast dinner, absolutely stuffed by the end of it. The cheesecake desert was also delicious. Our server Hannh was very polite and helpful.

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Carl R . 2024-04-21

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When our regular "LALL" pub could not fit us in for dinner Saturday night we decided to phone the Princess Charlotte who very kindly gave us a spot in their pub restaurant complex. Delicious ale and many to choose from The food choice was vast...

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787geoffs . 2024-04-15

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What has happened to The Princess Charlotte? We used to visit a couple of years ago & the food was always nice. Today's was absolutely awful. I have had some average meals elsewhere but never had a meal anywhere that has grossed me out like...

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Kat K . 2024-04-14

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Arrived Friday evening on our way to Luton Airport. Seat quickly and drink order taken straight away. Lots of choice on the menu. I went for the Canadian burger, and my husband had half chicken, and we shared the chicken wings. Good was very good....

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weliketotravel84 . 2024-04-14

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Lovely food. Lots of choice of food and drink. Hannah was excellent very helpful! Good with allergy advice. Thank you..

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kelseyhK5944ZB . 2024-04-14

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When we rang to book, we were told only table left was for 12.30, we wanted 1.30….the place had a lot of empty tables when left at 1.40. I had the salad, at £9. 45? Just carrot, A LOT, 5 bits of tomato, A LOT...

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Maureen P . 2024-04-14

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We came here for Sunday lunch with my young niece and the food was lovely and service great. Hannah who served us was very polite and made the effort with my niece about what she’d like to have and how her meal was!

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Franmahon . 2024-04-14

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Our waitress May was brilliant. She was really friendly and was happy to deal with all our dietary requests and meal changes!

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Yasmin A . 2024-04-10

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I had a great evening- quick service and lovely and friendly service from Mya! Thank you :) Food and drink was wonderful :)

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Emma W . 2024-04-10

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Really nice evening meal, impressed with the service from Mya, she was smiley, friendly and efficient. The food was tasty & I was pleasantly surprised at how well the chicken was cooked, it was just right & the portions were a good size too. Would...

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Holidaygirl7779 . 2024-04-10

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Lovely atmosphere. Very good food . The service we received from Hannah was first class as was the rest of the staff. Had the Sunday roast very tasty. Eton mess sundae was lovely and refreshing. Hannah was very polite and friendly.

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Paul1964Jack . 2024-04-07

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Excellent food lovely friendly staff we were served by Amber who was extremely helpful and made sure we were completely satisfied with our meals.

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Chris A . 2024-04-07

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Sunday lunch with hubby and son. Good food and speedy service. I recommend the slow roast lamb shank which fell off the bone and had loads of meat. You have the option of an extra Yorkshire pudding but they are huge so one is plenty....

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lyndseyahoward . 2024-04-07

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Lovely pub food and great service from friendly staff. Would highly recommend but advise to book early as the venue can get busy quickly 🙏

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Alex R . 2024-04-06

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Lovely food and great service from Mya. Will definitely be back soon. Really like the new decor in the garden room, great atmosphere.

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261aimees . 2024-04-03

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Our server Mya was very welcoming and attentive, had dessert and they were delicious:) would go back for dinner again!!

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amber c . 2024-04-03

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Came is for dinner and had a wonderful meal, Mya our waitress was also very lovely and attentive she has great service! :)

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Francessca R . 2024-04-03

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Food was great. Our waitress Mya was excellent. Very nice young lady and very attentive. Nothing was too much trouble. Really impressed with the new extension.

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Steve M . 2024-04-03

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Amazing venue, great vibes, very attentive and friendly staff. Delicious food in good portions and very reasonable prices. Highly recommend. Lucy our server was a star even though we were in a group of 12.

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K89Reed . 2024-04-02

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We were served by Mya who was sweet, funny, attentive, and engaging. The food was delicious. Will definitely visit again.

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Kieran L . 2024-03-31

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Food and service was lovely. The pub was beautiful and pleasant to sit and eat in. Atmosphere was great for a Saturday afternoon.

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Keely C . 2024-03-30

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Booked for my 4 year old and I but my brother decided to join us. Wasn’t an issue to adjust the booking on arrival. We were served by Hannah who was brilliant with the daughter and got us everything we needed. Service was swift, food...

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danielwR307SH . 2024-03-29

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Great food, great vibes 10/10. Service was amazing as waiters and bar staff were all super friendly and efficient! Will be coming back

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Aaron C . 2024-03-28

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Lovely evening, great food and fabulous service from our waitress Mya. Was a little on the chilly side. ………………………………..

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hanaleanne . 2024-03-27

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Great food and service. We've been here a few times and service has always been quick and friendly. Food is lovely and pipping hot. Ana was very attentive throughout our visit

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T4151VQlipijkl . 2024-03-25

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Absolutely lovely meal, brilliant sizes for adults and children's. Efficient staff, we were served by Mya who was friendly and polite, spoke to the children when ordering there meals. Over all brilliant service and will be back again for a family Sunday roast.

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erica a . 2024-03-24

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Service was prompt, food was good and there was no rushing us. Our waitress Mya was very pleasant and helpful and we didn't feel pressured to finish up quickly.

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Charlie W . 2024-03-24

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Came late on a Sunday. Had a roast with all the trimmings, very tasty. Mya, who served us, was friendly and very helpful. Will come again

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420jonathonc . 2024-03-24

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Great spot for Sunday lunch/dinner! Mya was our server and she was fabulous. The Sunday roasts were delicious! Will be back! 10/10 recommend!

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Lindsay W . 2024-03-24

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Great service & food always Especially Mya who went the extra mile No need to spend more Great menu Ultra clean throughout No dinghy dwellers to be seen anywhere

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1916somme . 2024-03-24

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First time here and my family and I had a wonderful time! We all had roast dinners which were delicious! Changed a few bits on the starters order but nothing was too much trouble. Service was great and chefs did a fantastic job! Will definitely be back!

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beyourbest2018 . 2023-11-20

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Catered to my order perfectly, staff and chefs are top class! Every part of my roast was spot on and fresh!

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MaccaRace . 2023-11-05

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Wanted to say thank you for a great evening and for Tibeth who was our waitress.. she made sure our drink new vet got to the bottom and entertained the kids. Will be back soon.

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George B . 2023-09-29

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Really nice food and experience. Reasonably priced. You must try the sharing nachos for starters! Service was really good. Will go back

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jlK6481OP . 2023-09-24

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First trip here on our way back from holiday and we loved it! Gutted we don’t have one nearer home. Lovely moist chicken, crispy chips & delicious desserts. Our son has a milk allergy so we asked if we could have a kids vegan ice cream as it wasn’t on the menu and our waitress was really helpful :) lovely toilets & baby change. Could not fault it.

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Carawarawoo . 2023-09-22

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first the stick toffee pudding dissapeared now no gravy !! we've been to the charlotte a few times and has always been quite good, the service was still good but the lamb shank was disappointing as it had no gravy what so ever ! every lamb shank i have had always has gravy, and it was a roast so it doesnt make sence. sorry guys a let down !!!

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Mo L . 2023-09-19

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Lovely visit with my elderly parents for a quick lunch before I took them shopping. The restaurant is really accessible for people with mobility issues, which my mother has. The staff were very friendly without being overbearing. We didn't book, and the restaurant was very busy for a Tuesday lunchtime, but there were still plenty of tables free and lots of parking. The food was lovely, we had the rotisserie chicken sandwiches and chips. Moist, tasty chicken and the chips were fresh and hot. All round a great experience. There were families with children, and couples so it suits any family dynamic. Highly recommended.

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Raelovedpetra . 2023-09-12

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The place had no atmosphere the prices of food was so high not good value at all I definitely would not return to this place

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davidcM3912JF . 2023-09-06

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We can safely say that the restaurant has improved. Well done guys. Only fault was the carrots were under cooked but I like them that way. Lovely food and lovely service. Would we go again…… definitely

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Mod_Family . 2023-08-27

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Not sure if the kitchen knows what an Eton Mess is. Seemed to be rather lacking a mess of Meringue.

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986Richard . 2023-08-25

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Found staff extremely rude and food awful cold greasy table was dirty when complained no apology just took it away

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Maureen E . 2023-07-15

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My wife and I decided to pop in for lunch as we were at nearby Sainsbury's. We hadn't been here in a while. There were a few people dining, but we managed to get a table. The place was as I remembered it, clean, modern and airy. We decided to have a starter and main. My wife had the prawn cocktail, and I had the salt & pepper chilli chicken strips. The food came out quite quickly. The prawn cocktail was a it days on the tin. My chicken strips came out on a side plate, no garnish, no sauce. The chicken was really dry and uninspiring, to say the least. Where these had come out of the fryer and plated, I also had the detritus of other bits of batter. Just all seemed a bit clattered together. Thankfully, the waiter offered me some sweet chilli sauce. For mains, I had the fish and chips, my wife the scampi. Fish was OK, but for goodness sake, get rid of the ridiculous faux paper wrapping placed under the food. This was the thing a while ago, but not now. The scampi was not served with any garnish or veg (peas, etc). The scampi was overcooked. We mentioned this to the waiter, who was greatly for letting her know. With soft drinks, this came to just short of £50. IMO, this was not £50 with of food. We certainly won't be rushing back.

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GDMc . 2023-07-01

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Our Sunday meal was lovely, there was fantastic service by Georgina who is always helpful and friendly.

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richardaM751NI . 2023-06-25

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Our first time for a last minute Sunday roast. The service was very friendly (thank you Amber!) and fast. We did like the character of the place. My wife enjoyed the vegetarian roast. The chicken roast was good but the complete meal was relatively dry… could do with more gravy available. The vegetables were crunchy which is not our taste (and small portion). All in all, we will probably go back and try something else.

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ChristopheWilmotte . 2023-06-25

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Once again have had fantastic service by Georgina, she is always smiling and happy to help. Thank you for making our evening great which made mine and my partner experience better. We will back soon!

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nclements37 . 2023-06-20

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We do love going to the Charlotte, most weeks. Always enjoyed the food and the staff are very good but would like to point out on our last visit we sat in the bar area for drinks and couldn't help notice that the tables, most...

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986Richard . 2023-04-07

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Awful food most things on the menu where not avaisable the food that was present was cold and tiny portions and of very poor quality, the establishment hasn't got a chef but has a microwave!

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Dubble O . 2023-03-08

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We arrived just on time, get seated straight away which was super and served for our drinks in minutes. However food service was not that great after ordering our food starters come within 20 mins which was good. However mains took an hour for them...

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paigew699 . 2023-03-05

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Very good service today lovely food. Thankyou for the lady that served us today for making us very welcome. Thankyou again.

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S8811 . 2023-01-22

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Third time visiting for food being our local and hoping it was teething problems for a brand new pub restaurant but…..no. I’d avoid this place if I were you. Either the kitchen is closed or they are missing half of the options. The staff are...

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Lovetogoonadventures . 2023-01-03

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Attended a family pre Christmas meal at this pub. Dreaded the reviews I had read and these were so true. I ordered chicken and to be honest it was dry with no taste. If this is supposed to be rotisserie chicken then it certainly is...

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C6179GKsaraw . 2023-01-03

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Stopped with my mum for a bite to eat. Ordered the rotisserie chicken. Personally I thought it was reheated as very dry. Sent it back as inedible. Was offered alternative meal, dessert or drinks. Had a pot of tea. To be fair hoped was just...

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Doobydoobee . 2023-01-02

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Booked last minute for an early New Years Eve dinner with friends as many other places not taking early evening bookings due to NYE. To be fair I've never been here before even though we're local, generic chain pubs wouldn't be my first choice. After...

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Andy39 . 2023-01-02

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Booked for New Year's Eve lunch, lovely food, great staff and very efficient, restaurant was packed and still they seemed to accommodate the customers. Well done again.

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986Richard . 2022-12-31

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Contrary to other posts we were made to feel very welcome and nothing was too much trouble. The food choice was not only wide but good and my steak was cooked just the way I like it. Fatter chips would be my preference but everyone's...

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sonjahC7398DK . 2022-12-15

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As this is a local restaurant I took my wife and son and girlfriend for a birthday dinner the drinks that we had i thought were expensive I was changed for a large lime and soda £1 60and a small lime and soda £1 60...

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Peter D . 2022-12-12

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Been a few times before and done the burgers which are okay, this time I had a roast, very dry, and the roast potatoes were rock hard. with very little gravy, however, the staff was great.

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Explorer828905 . 2022-12-11

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Our meal was fine and all of the staff were very friendly except for the man at the door who was seating everyone. Incredibly rude and unaccommodating. I simply asked if we could sit somewhere a bit more private away from other people so I...

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victoriahQ94TY . 2022-11-16

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Went for partners birthday. booked for 17:00pm but got there early and was lucky enough to have table early. Food was ok but had to wait for quite a while. The longest wait was for the bill. Price was ok.

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GLLDavis27 . 2022-11-13

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Family of 4 visit, arrived mid afternoon for an early meal. The young new waitress polite and served us with a smile. Our food arrived and one meal had to be sent back as chicken over cooked, jacket potato cold. The other 3 meals did...

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ASRoman . 2022-11-12

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Service by Fraya was fabulous, she was just lovely. Shame can't be said about the food. COLD sent it back. Came back slightly warmer. Cauliflower cheese COLD, pigs in blankets you guessed it COLD. VERY Disappointing. If not for Fraya would have got No stars....

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SavvyDinner48 . 2022-10-30

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Having been very disappointed with the food here in the past, we had avoided this restaurant for a few years. However, I can say that the food here has improved considerably. My vegan burger main was absolutely delicious, and my three companions were also very...

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697jaynec . 2022-10-28

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Me and my man were served by Laura tonight and dispute many food items off the menu she made sure we had a great time. Shout out to her as she deserves a raise or vocuher. She was funny and sweet and kept the beer...

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MrJJXT56 . 2022-10-18

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Visited the Princess Charlotte tonight 23.9.22. we came here when it first opened and didn't rate it. Now we've ventured back again several years later and nothing seems to have improved. Ordered fish and chips. You get better fries at McDonald's and the fish was...

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Macmurphy61 . 2022-09-23

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We came yesterday 23.9.22 for a late lunch around 2.15. Restaurant was fairly empty at that time. Ordered drinks which came fairly promptly. We had ordered warm breads/oil as a sharing starter ...this took over 30 minutes to arrive. As we were getting through this...

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lfelicity6 . 2022-09-23

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Have been a few times and found the food reasonable as were the prices. At my last visit the restaurant was very quiet my wife and I ordered cod and chips which was OK except rather greasie. After we finished we sat patiently waiting for...

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Alva1944 . 2022-09-16

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The manager has an incredibly poor attitude, acts as if your an inconvenience and hasn’t got a clue how to address public. No idea how he has a job in customer service let alone management. Totally tainted a nice evening. The rest of the staff...

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amadventures1 . 2022-09-16

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Have visited twice pre lockdown and both times there were issues with our order (a cremated "rare" steak and a forgotten main meal) but gave it another try over bank holiday weekend... the steak and ale pie was rockhard, the veg cold and the chicken...

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JVS1983 . 2022-09-01

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After a busy day travelling from York we booked a table at the Princess Charlotte. We had no clue about the area or the pub so we feel like we picked good. A lovely meal, fast service and Rachel our Waitress was lovely, super friendly...

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954samt . 2022-08-26

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Today 23rd August me and my family visited for lunch the young lady serving / taking our order ( blond girl with glasses sorry didn’t get name ) was absolutely Fantastic so polite and being an area manager of 3 restaurants & 3 hotels myself...

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wheelo1980 . 2022-08-23

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Staff so friendly and can't do enough for you, even the management clean and work on the floor. As for the food served on hot plates so stays hot while eating and the best food I have had in a long time when eating out....

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debrawO9980JA . 2022-08-22

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We took the kids here for a Sunday roast after a trip to the zoo. Booking was essential. The roasts were good - the kids one was enormous. The pub is spacious and clean and the staff were friendly.

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matron14 . 2022-08-21

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I met a friend for dinner, the restaurant was quite busy. Drinks order was taken quickly and food order was taken quickly too. However there were a couple of other tables that arrived after we had placed or order and their food arrived (and in...

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618kimi . 2022-08-21

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Really nice place to catch up and have great food which was presented and tasted great. Excellent service from both of the waitresses/waiter and decent prices.

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L9004NZstevew . 2022-08-20

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So nice to be served by people who actually seem like they enjoy their work for a change. A great atmosphere and tasty food. I will be back

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Rostead . 2022-08-17

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outdoor_seating_230356takeaway_230356delivery_230356

Lovely freindy staff, very welcoming, nice menu, catering for all. If I lived nearer I would pop in regularly. My second visit, and still as good as the first

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4.0

122 Opinions

location-icon52 Straight Road
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We had breakfast here and although they were very busy the young staff were excellent and the food very good, many thanks to all, Terry White..

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4.0

1162 Opinions

location-icon3 Church St
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Disgusting management. Treat the staff terribly. This place should be ashamed.