Prezzo - Romford in Havering

We (a party of three) arrived at 7.30pm, and drink orders were taken promptly, followed by starters and mains shortly after. However, service was extremely slow. The two small starters didn’t arrive until after 8.30pm, and mains were served at 9.15pm. Staff seemed overwhelmed, and at one point, an angry chef exited the kitchen openly swearing and mumbling, possibly due to being short-staffed or overworked. The mains—pizza and cannelloni—were enjoyable, but the arrabiata was disappointing, with very minimal sauce and garlic. Desserts were super underwhelming. The chocolate cake was more like a hard brownie with an overpowering almond flavour, and the tiramisu was excessively sweet, with only two bites eaten. We have never known for tiramasu to be so sweet. Overall, service and some dishes need serious improvement. We have come to realise over time that Prezzo is not for us, and unfortunately this branch in particular is really not for us.

Not a great dining experience, starters were ok but the mains were a let down. Lobster and crab ravioli were tasteless, the sauce was described as a lobster bisque but was just a bland smear of salty cream The carbonara was stodgy and again tasteless. The service was variable, our waitress was lovely but I don't think it's professional for staff to stand at the bar discussing their pension or to wander around saying come on customers, I want to go home! Expensive for sub par food and service. Won't be returning.

Very fast delivery as well as collection and taste of food is very delicious and yummy 😋

Pizza arrived late at around 2am ordered at 00.20 am, 😶as If that wasn’t enough I had to go out at night and find in first where is the person because he said he lost?l on the neighbouring street // disaster not a pizzeria tragic customer service o don’t recommend I had to go to bed hungry😞

Sorry guys, the rice was the worst I’ve tasted. Really bad taste to it and quite watery. The lamb also tasted not right,it all didn’t seem fresh. Both the chicken wraps were just about ok. Apologies, but I won’t be ordering from here again.