Prezzo - Lymington in New Forest

Really nice Italian food and pleasant atmosphere-very friendly staff Dessert was a treat! We will be back!!

The wine was nice and the staff were friendly enough, but the food was mediocre at best. We gave them the benefit of the doubt with our starters, but my husband's main course pasta dish was tasteless and dry, and whilst my seabass was ok, the pile of limp rocket and bone dry olives on the side of the plate was off-putting. In fairness they did take £10 off the bill without us asking for any reduction, but they've got to up their game to attract diners now that the Tesco clubcard voucher scheme isn't so generous. Come on Lymington - you can do better than this !

If you love a family friendly environment this is the place for you! The staff are so friendly and take good care of you. The food was extremely tasty and good enough portion. Had a magenta pizza and it was very filling and really well cooked and made. Will definitely go here again !!

We opted to stay overnight within walking distance of the restaurant earlier this week and decided to give it a try, primarily because my wife has a Blue Light card, which they accept for a 20 percent discount. However, I must clarify that this wasn't the deciding factor. The restaurant's location in the heart of the high street was delightful. The staff were very attentive, and the food was excellent. Considering the quality of the food and ingredients, it offered great value for money. The house wine was delightful, and they had a good selection of beers. Portion sizes were slightly larger than average, which was certainly a positive. I look forward to returning in the future to sample more of their dishes.

everything is delicious and fresh, little Italy, I recommend it

I would give this 5 stars but you can't drive inside

The staff were very friendly and helpful.

Very expensive for what it is. I would not go to a Prezzo without an offer/discount. I had a chicken, bacon & avocado salad which was just over £15. It was not big (predominantly lettace) & I had to search for the bacon pieces which were very few & minscule. Even with our voucher I would say it was still over priced (20%). The kids meal is set at 3 courses @ £7.95 which sounds like a good offer. My child had the bolognese which was a bowl of pasta with a sprinkle of beef bolognese on it (picture attached)! I found this disappointing. Cafes that were scattered elsewhere in Lymington serve similar salads for £8-£10 (much cheaper). The service was very good & everything was very clean. Food tasted nice, just disappointing on lack of meat served & bread given as a cheap filler because portions are quite small with salads. Also toilets, the doors jam on inside & they open inwards. There is no handle on inside, you have to pull the door lock to open which is a very small smooth piece of metal which you can't grip. So my point is not to let young children go in toilets/ cubicle on their own as they may get stuck.

Great food and excellent service

Really looking forward to a good pasta dish. It arrived luke warm in a cold dish, sent it back, waitress came back with dish after being heated, still luke warm. Not at all impressed, restaurant was not overly busy whilst I was dining. Will not be revisiting.

Please beware when using Blue Light Card at this restaurant. We informed the waitress before we sat down and ate. She brought the bill out before blue light discount was taken off. We asked for another bill but they agreed to credit my bank card with the discount. However, instead of crediting, they debited instead meaning I had paid a lot more for my meal. I put in a complaint and I only got the money debited and no discount. It took over a week to get my money back. I have put in a further complaint and have had no reply from Prezzo.

Massive thanks to all members of staff for a wonderful evening. Lovely food, quality service. All-round a brilliant time.

We walked in here on the first week of the year, very windy day, & decided to have brunch here to scape the weather, sat down first table, & order very quickly, order clasic muchroom bruscetta, but came out muchroom pizza, & smokd salmon mash, & for the main course, we order fizza & chicken dish, the chicken it's so dry, but atlist the pizza looks better & edible.

Very good service and accommodating staff.

Not the best lunch. Food barely warm at best, tiny bowl of chips for nearly £5, unfriendly welcome, slow service and massively over priced.

A really good example of a Prezzo. Very friendly staff, quick service and good food. The establishment seems to have a new very good manager

This restaurant was great. We came here on a Friday afternoon. The staff were very friendly. The food was also delicious. I’d particularly recommend the crab spaghetti for main and the cheesecake for dessert. I would come back here.

Friendly staff. Excellent service

Such an unprofessional outfit. Booked a table for 18 people and secured with credit card details. Received a confirmation and updated my party. 3 weeks go by and I receive an email to say ‘sorry now no availability’. Have since called 3 times, each time selected option to speak with a colleague & was put on hold , then directed to an automated booking system so couldn’t speak with anyone. What terrible customer service. Prezzo since contacted me and explained that there has been an issue with their booking system and in fact my reservation is not cancelled at all. Fair enough and they got back to me quickly to resolve the problem.

We had our booking for 10:00 pm on a very rainy Friday night after arriving from the airport. The restaurant was empty because of the weather and about to close, but the manager was incredibly kind and gave us great service despite our late reservation. Food came straight away and it was a very warm welcoming to Lymington. Thanks to the manager for his kindness!

Always a favourite place to visit.

Lovely staff, but food was over priced (as was the water.) There was zero atmosphere too - although it was lunchtime on a Tuesday.

We sat out in the courtyard as had a dog with us and it was pouring with rain. I am writing this review because we were all particularly impressed by Tilly, our waitress. She was very attentive, even though she had to come out in the rain each time. We have been to lots of places round here with a mix of service bit Tilly was excellent, thank you.

We sat out in the courtyard as had a dog with us and it was pouring with rain. I am writing this review because we were all particularly impressed by Tilly, our waitress. She was very attentive, even though she had to come out in the rain each time. We have been to lots of places round here with a mix of service bit Tilly was excellent, thank you.

It had been quite some time since I’d visited a Prezzo, as there isn’t one near me at home. I was impressed by the range of the menu and the service was friendly and efficient. We enjoyed our meal.

Expensive for the amount and quality, soft drinks at least £4 and alcohol£6 or £7 ...toppings on pizza not a lot...poor value for money.

We are local and not been since the Covis days when it was a bit spartan but thought we would try it for a casual meal this evening. I was please with the pleasant and helpful staff and my lasagne was really good and my wife enjoyed her ravioli. We will add it to out eating places in Lymington.

Great but I had a problem with my beef meal so had to get it replaced unfortunately.

We ate here back in August 2022 for dinner. We booked in advance and had Tesco vouchers. We had pepperoni pizza, chicken pasta and a child's burger followed by a banana, cheesecake and a very melted sundae. It was all OK, but they were very slow at bringing the desserts out.

Simply ok. A little overpriced on food, drinks very much so. £4.25 for a small bottle of Pepsi and £17 average for a very basic pasta dish with no accompaniments. Area to back of restaurant echoes and so is very noisy, with brick wall to view through windows. Table wobbly, so not higher end as prices suggest. Food was Ok, but basic without adding another £12 for sides. Extravagant names and descriptions, for essentially average pasta and pizza.

Had a wonderful experience at prezzo Lymington. Customer service from Emily was 10/10. The food was tasty and the best spaghetti I have had. The whole family including the children finished everything on their plates, which is usually rare for us. Would most defo come again. Thank you Emily for making it so enjoyable.

Service and food great as usual

I had a lovely experience at prezzos the other day. The service was amazing and the food was delicious. I would highly recommend.

I went to Prezzo on Sunday with my family and it was very good, all the food was delicious and the service was excellent. Highly recommended.

Never in my life have I been told to pass down all the plates. And then you diabolically charge £17 for service charge! Lemonade was £4 each and didn’t fill half the glass. Waitress had no manners or service skills. Food was tasty but entire experience by atrocious service.

The food was served to us quickly and hot. Our server Briony was excellent and the food tasted delicious. We will definitely be going back.

Briony was our server and she was awesome! We were a large, loud group and she dealt with that very well ☺️

Good food , but beers what a rip off , absolutely over the top won't rush back

Lovely italian with great pizza staff are really pleasant

Reliable and super family friendly. We love visiting Prezzo for an early, yummy dinner with our son. The staff are so helpful and the food is always good (we particularly love the hummus and pita, olives, salad and vegan pizza choices). Would absolutely recommend.

Firstly Briony our waitress was really good. She knew everything on the menu including all of the drinks. She was excellent. Secondly the food was pretty good. There are very few choices for vegans so we usually have the same things spaghetti bolognaise is lentil based and it’s good but could do with a little more flavour. The vegan pizza again is okay but could be better, put some veg on top like mushrooms, olives etc. the mixed salad is really just lettuce and again it was okay nice and fresh but adding more tomatoes, maybe some onion, sweet red pepper, avocado etc would make it a true mixed salad and more tasty. Chips looked good and normal pizzas looked okay too. So overall waitress 10/10 food 7/10.

Everything ok but more staff needed, as was busy, but long waits, not their fault but more staff would of sorted problem

I visited the Prezzo in Lymington with my 7 year old daughter, for an evening meal. From start to finish, the experience was perfect. The staff were amazing, friendly and my chatted to my daughter, which she loved. The food was delicious, and served swiftly between each course. Can't fault a thing. Definitely will be visiting again.

£7.45 a beer??? Such a joke. Charged for drinks we didn’t order. Ridiculous prices. Will not be going back. Could have eaten at a nice post restaurant for less. Really disappointed

Lovely meal at Prezzo at the end of our stay in the New Forest. Lucky to get a table on half term, Friday night walk in. We were at the back of the restaurant, best place to put a family of 5 with young kids. It was busy but the food was cooked well and the service was attentive. A nice way to finish the holiday.

Absolutely brilliant meal and service. Came here to enjoy a meal and left happier than I was before.

Service was swift, meals were tasty. They check if you have any dietary requirements. We used our tesco vouchers with no problem. Be aware they soon go down to only twice the value when exchanging.

Not quite as good food as last time.

came here for my mum's birthday. staff were very friendly, especially our server luke - he even gave us free cocktails!!! food and drinks were delicious. good for veggies and vegans

Excellent, good food and great service. Recommended.

I’ve been on Holiday in the New Forest & this has been the best meal we’ve had here! The staff are amazing! Food was excellent 👌

My wife and I are regular visitors to Lymington and always make at least one visit to Prezzo during our stays. It has never let us down. The dishes have the authentic taste of Italy, the wine list is well paired with the foods and the prices remain good value despite inevitable increases, post Covid. On top of this, the staff are always welcoming, friendly and helpful. We were particularly well looked after on our latest visit on 4th May, by Briony. She was efficient, friendly and engaged, despite the restaurant being very busy at the time. Thank you Briony. We will return.

Reasonably priced food. Pizzas are great but the vegetarian options weren't that great.

TILLY WAS AMAZING !!!! Loved the food and we will definitely be returning :)

Really good meal. Superb welcome from the chap at the front of house which made for a lovely meal out! Great food and adapted the menu for a lactose allergy which was a lovely surprise. Thank you!

Excellent food and service. Our food arrived quickly and was well presented. Oscar our waiter was very polite and helpful. We will go again.

Loveliest dinner meal at prezzo! Lizzie was the best waitress, so accommodating and treated me and my friend with such kindness! Food was leng and service was a 10/10! Give her a payrise❤️

Ate here on way back from holiday. Arrived at 5pm and didn’t leave until after 8. Was only two courses but the service was so incredibly slow. Food was very good and waiting staff appeared very inexperienced, only half the table cleared then forgotten about...

Great service Bryony did a good job happy and friendly made you feel welcome will be going back 😃😃😃

Had lunch here recently. Service was friendly, the food was hot and tasty. We will undoubtedly be back next time we’re in town

I love Prezzo in Lymington and have always had a good experience. The staff are really friendly and very hard working. On several occasional we have been served by Hope, who had been really efficient and friendly and helpful in explaining the menu and recommending dishes to us as I have some dietary requirements.

My wife had chicken Carbonara which she enjoyed not value for money yet she did enjoy it. I simply went for the burger over cooked and dry a small pot of BBQ sauce and a few chips over cooked and cold. I am not a...

A quiet Sunday evening and Tesco clubcard points to spend, equals Prezzo. Mostly middle aged couples, including us, dinning early. As always with Prezzo the food was fresh and tasty. The restaurant was well maintained. The service was a little slow, but I put that down to it being a quiet Sunday evening. No major complaints.

Visited for a Birthday dinner and everything was perfect! We were looked after extremely well by Hope and other team members were friendly, made my evening a lovely one to remember - Thank you so much! - Kim & Jason xx

Beautifully decorated and laid out, and the food and service was very good. However, I personally think the prices for a chain pizza/pasta restaurant are high. I would expect to pay these prices at a gastro pub for an excellent meal, and there are plenty...

Lovely staff, great food. Had the calabrese burger and it was top notch. One of the best burgers I've had in a while. Definitely recommend the calzone too 👌🏻

Great service great staff will be back again

Came for a meal here earlier on this evening. Staff were very friendly and attentive. The food was excellent. Would highly recommend visiting here.

Incredibly helpful and attentive waiting staff, delicious food and comfortable atmosphere. Can’t recommend enough.

Top Service. Marsala chicken ein absoluter Hit! Obschon Restaurant sehr gut besetzt, sehr kurze Wartezeiten. Sehr empfehlenswert!

Dropped in for lunch after seeing the sandwich board advertising a lunchtime special. Once we were seated the waitress informed us there were no Pizzas available as ‘ the oven hadn’t warmed up!’ Given this was 50% of the menu choices we left and went...

Very poor service and welcome to your restaurant at 6pm 28th December Looking forward to a nice meal after spending the afternoon in Lymington. Met by a very surly waitress telling us that it would be better to come back in a hour as they...

Lovely dinner and Bryony who served us was very friendly and gave us great advice about the menu

We booked on line. Arrived at the agreed time. No one on reception. Waited sometime, although there were waiting staff chatting at the bar. When we were at last seen to, no apology for keeping us waiting, we were told that we hadn't booked. I got my phone out and then was told that we had already been seated. We were shown to a table which is directly in line with the door - it was a freezing night, so I moved to the only other 2 person table. One of the waiting staff started cleaning the table next to us. We felt ignored! I then realised that we were sitting next to the cutlery drawers and thought it was going to be a noisy night. My husband and I decided to leave. At this point a lady came over and asked what the problem was - she said we could sit anywhere we liked and that we would be generously recompensed for our inconvenience. We declined and left. I'm not surprised to read that this Italian Chain is in trouble!

Service quite slow, possibly lack of coordination between team members. We came for lunch (had starter and main) but it took 2 hours. Would have had dessert/coffee if things had moved more slickly. We ran out of parking time. New menu (to us), but staff accommodated a specific food request which was appreciated. Very smiley staff.

High expectations and sadly disappointed . Service appalling although very young waiter did his absolute best with no back up from manager at all. Waited ages to be acknowledged on arrival. Long wait for menus and then for orders to be taken. Huge wait for...

Been before, food never let's you down

The food was bland and completely overpriced. I had the new tuna pizza which is supposed to come with lots of pesto. It barely had any, it was completely tasteless. Will not be visiting again until the prices are more reasonable and certainly will not...

Waited for nearly an hour for food and when it came it was cold. Portion sizes disappointing and expensive.

Have been to a number of Prezzo around the UK but this is by far the best Beautiful modern dining area with Agi doing very friendly meet and greet taking orders serving clearing and cleaning tables with no assistance and doing a superb job Tried...

Not great. Staff polite, but food lacking. Lots of things unavailable from menu.... Even croutons!... What, the chef could not fry up a few cubes of bread? Plumped for Caesar Salad, as couldn't find anything on menu that thrilled me (after being told when I tried to order, that crab & lobster ravioli was also off the menu) Lettuce was really quite dark green, so bit flabby, with, of course... no croutons...and lots of slices of cucumber adorning the bowl??? The sause was out of a bottle. Never seen slices of cucumber in a Caesar, and no croutons. Nice thin type bread with hummus starter. Only one vegan red wine, and that wasn't very glugable! Biscoff pudding was quite nice, but espresso coffee not the best I've had, and not very warm either. Partner said her penne arribiata was OK. Price not terrible., but not that cheap either. I like small portions, so suited me, but if you want a bigger bowl/plate of food, you will probably be disappointed. I suppose you get what you pay for in llfe. Anyway, I would not be rushing to go back anytime soon! As my partner said, Pizza Express is a 1000 times better. Says it all really.

Great place. You know what you get.

Food was normal Prezzo quality which was good. Restaurant was clean and tidy. Only complaint was slow service and they weren't busy at the time.

On a day visit to Lymington we needed lunch and were a bit confused by the variety of restaurants so decided a pizza was a safe option and found our way to Prezzo. Walked in at 12.10pm and we were the only people. Alone for...

We visited after a weekend break in Lymington. Having not eaten at a Pretoria before we were not sure what to expect but were pleasantly surprised both by choice and quality of the food and service.

My wife and I called in for a 'late lunch' on a Saturday Market day in early September and we found it a very pleasant experience. We have visited numerous Prezzo over the years and found this, one of the better ones. The staff were...

Lived up to expectations which were low to start with. Not my choice and I would endeavour to avoid in the future

Used my Tesco club card points. Food was great and service was wonderful.

Excellent value, pasta and a glass of wine for £10

The food was cooked to perfection. The fish was very tasty and the Tiramisu was super light and not too sweet. Perfect. The service was excellent. Will definitely return if visiting the area again.

Good restaurant for family get together😃

Slow enough for 2 stars but food good so 4

Delicious lunch pasta and pizza was ordered,staff were lovely.

Visited this restaurant at the weekend. Was given a chicken pizza when ordering a vegan pizza. I questioned this pretty immediately the women who I explained this to showed empathy however the 'manager' who took the order initially took no responsibility for her mistake and tried to give an excuse. The mistake was rectified however the 'manager' didn't come back and check and left it to her staff. This is the first time in 13 years that this mistake has happened. It's 2022, very surprising that this happened.

Lovely restaurant with great food, quick service and friendly staff

Table for four, initially in the conservatory end of the restaurant but such a hot day, no air conditioning we had to move back into the main area. Excellent menu, son's allergies well taken into consideration. A super lunch, reasonably priced and with good service....

Service was good but i ordered a Caesar salad with veggie chicken and it was just a few floppy leaves, sliced cucumber, cold strips of bread and hard veggie meat PLUS a bonus hair. They did take it off the bill and gave a further discount so that was fair but I kind of felt the heart wasn’t in the place, so that’s really too bad. Could do with a bit of competition.Pizza was alright; nothing special. Wine was good.

Had a very nice dinner, and served by a delightful and very helpful hostess and waitress, Briony. She made us feel very welcome and looked after us extremely well.

Good menu and we thoroughly enjoyed our meal. Even the chips were freshly cooked and crispy.

Booked a table in the garden as we had our dog with us. Waitress took us via the restaurants dirty alley because the dog was with us and asked us to wait by the restaurants row of filthy stinking wheelie bins encrusted with bird faeces...