Prezzo Italian Restaurant Trowbridge in Wiltshire

Amazing lasagna.definitely making it a weekly visit

The meal was very tasty and you've done a great job.The staff went above and beyond to provide a wonderful eating experience.The warm atmosphere and inviting decor set the stage for a pleasant evening.The experience was satisfying from start to finish.

Disappointed. The food has really gone down hill. But very expensive for food that is similar to microwave dinners

Absolutely awful food, dry and not much of it. Extremely expensive drinks wouldn't accept Vodafone rewards, went out for a special occasion and ended up having to go get a burger after a ridiculously high bill for next to nothing

I ordered food from this restraint last night. The food came with hairs in it, normal chicken when I ordered vegetarian chicken as well as the fact all food was stone cold and it took over 2 hours to arrive. The pasta was also absolutely drowning in black pepper so that was all that I could taste. When I complained I was told that there was nothing they could do and didn’t offer any real apology or anything to make up for this. I would never order from this restraint again. Terrible service and terrible food. I will be reporting to food standards for the terrible quality and service given

Food really lovely, friendly staff and a great atmosphere

Accepted an order for a group of 12 people. Continually delayed the order, eventually by 90 minutes. Then cancelled without notice. Won’t answer the phone. Absolute joke

Really disappointing. I love an Italian and the menu looked good. Not cheep for the meals we got but you could justify that by delivering great food. This however was any old food. I wanted more. I'd have ordered more too but the table staff during a fairly quiet time really didn't know when to come and when to wait. I have a proud tradition of giving rave reviews but this definitely won't be one of those! Sad.

Food good, order was wrong so when it was corrected the youngest had to eat on his own. Food and service slow, took an age to get water and despite asking for the bill, had to re ask as they had forgotten. Been here over the years and it seems things have flipped. Before customer service was excellent and food ok but food has improved but service has slipped....

We had a table of 15 today for my daughter's 18 th birthday and the staff were amazing. We felt so relaxed and they ensured we had everything we needed. They went above and beyond and sang happy birthday to her. It was amazing food will definitely be back 💗

it was my 18th birthday yesterday on the 9th of september and my family and i visited for my birthday lunch. it was exceptional, from the drinks to the food to the excellent service from the wonderful lady who worked yesterday (i didn’t get to catch her name), it was outstanding. everyone loved every bit of the time we spent there. i was even given a free drink as a birthday present and it was so amazing. will definitely be returning again soon!

Food still good, but prices are now more expensive and less value. No meal deals available any more.

Friendly staff, good food, not much variety, very run down especially booths

Tasty food and very good service. All the girls have been lovely.

Really enjoyed our meal. I had pizza and my husband had pasta. Both very tasty. Service was excellent. I had an espresso coffee which was also very good.

Food was lovely but service was below standard. Waited over 30 minutes just to be able to pay and largely ignored during visit. Shame as took the edge off the meal

Been several times and have never been disappointed, love it there

Me and my daughter came for lunch today. I had calamari which was lovely and she had mozzarella with a dip. Both starters were lovely For main I had calzone which was nice but so salty, it made my mouth very dry as they put a garlic salt on the top. Service was all good. Did ask to move from a cooler table as the air conditioner made it cold. £40 for a kids meal and 2 course for me with a cup of tea. Any improvement recommendations would be to get in decaf tea.

My pizza was really nice. Everyone was very lovely, but Grace stood up and was super charming .

Visited Prezzo Trowbridge tonight. One of us recently became gluten intolerant. Was pleased with gluten free menu which was quite extensive, and selected fusilli with king prawns. Unfortuneatly was ill within the hour.

Great food, excellent service. Consistently first class.

It was my partners 50th birthday and we visited Prezzo because we had to cancel our restaurant booking in Bristol due to train cancellations. Upon entering the restaurant, it is striking how corporate looking this place is. It also looks very tired and in need of a revamp. The seats we sat on were both torn. The menu was dated and unexciting. I ordered a chicken truffle burger and my partner had pasta carbonara. The small slithers of chicken in my burger was overcooked and resembled a texture similar to the soul of my trainers. The bottom part of the bun was so soaked in grease it was unrecognisable as a burger bun. The fries had been caked in some sort of truffle salt - it looked as if a whole jars worth has been sprinkled on, making them very over flavoured and unpleasant to eat. My partner said his meal was fine, although I think he was just being polite, since I paid. I don’t think I’ll be returning, I think I’d be better off going to McDonald’s!

Really enjoyed my dinner out. Service was excellent and food was tasty.

The food was amazing. Staff were great. Highly recommend. I really enjoyed it 👍👍👍

Myself and two friends went to bottomless brunch! The pizza was absolutely gorgeous!! The Prosecco was perfect! And the service was 10/10. Honestly couldn’t fault any of it!!

Fantastic. Arrived here last night after a disastrous experience at valeroso lounge. Food at Prezzo was superb. Amazing helpful waitress. Thankyou Prezzo for saving my birthday evening out at last minute and turning it into a lovely evening with excellent food.

On point! Food good for a brand. Brilliant service. Manager is friendly and the team are very nice. Food was piping hot. Very good

We visited the restaurant, hoping to have a Sunday dinner in a relaxed atmosphere. We placed an order consisting of two main courses ( pizza and lasagne) plus drinks. About 35 minutes after ordering, when I was impatient waiting for the food, the waiter came up and announced that they didn't have lasagne because it was ...... frozen. I was honestly shocked with what I heard. I thanked the waiter, paid the drinks bill and left.

Nice spacious restaurant, so doesn’t feel you are surrounded by many people and hearing other conversations surrounding. Food was okay, and service was pretty good. Free parking for 3 hours was great to have.

The food wasn’t as good as normal. We felt very rushed. I was constantly aware of staff watching tables to pounce as soon as you put your cutlery down. Felt very rushed to order etc. My husband and I generally love Prezzo And visit regularly but tonight was definitely not the best experience.

We turned up at the restaurant on the off chance as we hadn't booked anything and it was a busy Saturday night! We were just after a quick dinner before we went off to an event nearby. The lady in the pink t-shirt (unfortunately I didn't get her name) found us a table and recommended that we just order mains if we were in a bit of a hurry. Even though the restaurant was busy and all staff were flat out, she kept calm and happy and made sure we were well looked after. The food was also absolutely delicious so compliments the the chefs too. We made it to our event on time too so thank you so much for helping make our evening a pleasant experience.

Visited 4 years ago and gave a 5 star review. I've visited two separate Prezzo restaurants since and both have been disappointing. Visited Oct 2023 so have changed my star review. Maybe I should have asked for pizza or a burger but my prawn pasta dish had ZERO flavour, side of fries had more flavour. Sons starter came out late and some food was over cooked. Staff were great and removed items from the bill, all really friendly and doing the best they can. We visit restaurants for food though, not just the people, so we won't be back.

I was told I could only order a main from the kids' menu (I wanted room for pud), but no side dish, however, they still charged the price for 3 courses. My half pizza - which was nice - came with just 4 slices of cucumber. The tiramisu was huge but flavourless, definitely not worth the price. A meal for 2, with no alcoholic drinks, and neither of us having had main meals, was nearly £50!

I has a fabulous experience at Prezzo. Diana my waitress, was excellent. She gave excellent customer service. She was kind and attentive. The atmosphere and food were great.

A lovely welcome by the lady in black maintained by the other excellent waitresses and complemented by really good food in pleasing surroundings

Food and staff was amazing! (-1 because the calories of every meal were written on the menue…)

Totally reliable, lovely food and perfunctory service. Drinks, starters, desserts are expensive, but nice.

Great food and fantastic waitresses. Being an older person there were lots of children there hence I only have 4 stars. Yeah I know I am Victor meldrew

Always good food at prezzo a big restaurant

Thee food is always great and always hot. Service is usually good. The meu has so much to choose from and they are always accommodating with making changes to dishes if possible.

Super pizza as I decided on my own topping. Left very full and satisfied

We arrived on Friday 5thMay 2023 at 1pm and the 4 of us were the only customers there. We received a nice welcome and were shown to our booth. The service was very good, and drinks first, then a few minutes after the drinks arrived our orders were taken. All nice and easy. Clearly staff who new what they were doing and did it well. The food for all 4 of us was very nice and hot, except the salad, obviously. We were offered more drinks and we were also asked how the food was. We had plenty of time to catch-up with one another, there was no rush to get rid of us so we continued to chat . I think this is a good restaurant. Definitely worth a try.

Rubbish pizza. Tasteless base. Tinned tuna on top with a couple of basil leaves. Disgusting lemon pesto drizzle. Delivered cold and hard. Don’t bother. £20 delivered and it went in the bin.

This Prezzo is really excellent. The restaurant is well designed and feels modern well lit and swish. The food is lovely and staff really helpful. Wish all the Prezzos were like this.

Can't comment on the atmosphere as ordered through deliveroo. The tomato pasta was ok, but the Bolognese tasted like soap. Either the meat was off or it was cooked in a pan with fairy liquid. Tried to call them 5 times and the phone just rang and rang, didn't manage to get through in the end but deliveroo gave me a refund for the Bolognese anyway. Would not order from here again, especially given the price. Really expected more. Wouldn't have given this poor review if they answered the phone so we could discuss it.

What a fabulous evening celebrating my sons birthday. Annabel was the perfect hostess and went out of her way to make us all feel special and presented us with a birthday yummy with candles 🕯 😋 delicious food top notch ratings to the chefs and to the manager Lauren for an excellent service. We will be back. Thank you prezzo trowbridge xxx

Great decor. Wonderfully attentive staff, kids are welcome and catered for however, the food and plating is sub-standard. Not worth the extra 20% they charge compared to the average eatery in the area. Service charge is not included on the bill and the only element I was happy to pay for.

We always come to Prezzo on an outing to the cinema or some leisurely shopping and the lunch is the most important bit. The staff are really delightful and there's such a good choice. This time we went for a lunch special (smaller portion plus salad) and it is just the perfect size. Mum tried the tiramisu and loved it.

Really lovely food, great service. Marked down slightly on the atmosphere as it was quite noisy tonight.

Amazing atmosphere. Tereza welcomed us very warmly where she led us to the table Food was the best Italian we have had for a long long time I like new autumn menu I had pizza tuna with pesto my sister-in-law truffled macaroni cheese what we highly recommend Staff were friendly, attentive and smiling Diana was very helpful and very professional thanks you a lot, We were very satisfied with our visit for the birthday dinner, the food and drinks were great and delicious reasonably prices 😀 We definitely come back again and recommend to friends and colleagues ! Thank you to all the lovely staff specially Diana Prezzo Trowbridge is fabulous we had a lovely time.

Have to say just had a most delicious pizza! And one of the very few places that does Nduja sausage so you can taste the spice! Definitely buying from again!

We had a very pleasant lunch there. Friendly staff.

Bit noisy but fabulous meals and lovely staff

Lovely food and very well looked after

This used to be a very good place to eat. It has changed. Now prices have increased (a lot) and the menu reduced somewhat and "value engineered" giving less choice with many dishes using cheaper ingredients. Unfortunately it is now rather expensive and over priced for what is on offer. Service was good and staff polite and helpful. Booking a good idea as ( in the past) it can be busy though this may change in due course.

have been here before on another occasion. This vist things were much better. The place was clean,service good Food was much better. Fresher well executed. will recomend.

The food was excellent. Our pizzas were very tasty and the service was excellent.

Service and food was lovely. Will be going back again soon.

Had a red letter day voucher to eat at Prezzo’s. Limited menu, lacks flavour. Buy a ready meal at Lidl, stay home and have a better meal.

Was here this Friday night with my wife and daughter, fab service nothing too much trouble, food hot and delicious. Well done to all staff for a great customer service experience 👍

A lot better than I expected. Good food and friendly efficient service.

Excellent food and unbeatable service

Staff good. hot food on cold plates. defo a no no. Waiting staff handled hot plates for years with towels.. every other Prezzo has hot plates. Won't be back.

Love this place! Fantastic food, very friendly attentive staff, would highly recommend

The food was good the company excellent, but easily the best bit was the way the staff looked after us. They were excellent.

I visited here for an early evening midweek meal with my two daughters. Elle was our server for the evening and she was fab! She took time to explain about the calzone which I originally was going to order until she explained the vegan option was filled with vegan chicken and pepperoni with vegan cheese. Please, I'm vegetarian and hate this whole vegan thing! Please cater for both vegetarians and vegans, I like proper cheese! In the end I ordered the crab and lobster pasta with a side of cheese garlic bread. My daughters had a pasta dish and a pizza which they both shared and then we all finished our meal with the chocolate tart on the caramel crush cheesecake.

Just great food great service 😋

Leisurely lunch once we had reached our first holiday destination. Excellent choice of food - I had a lovely salad and my friend had her favourite pasta arrabiata. Delicious. Haven't been here for a while - they have now down really clever things with the individual toilets - all self contained. Great experience

Pizza is very good, service is good. Burger:terrible (someone needs to tell the chef that, chargrilling and burning are not the same thing). I had calamari and it was chewy. The desserts: are poor, supermarket quality. Okay value if you're using a taste card for pizza only. Nothing like worth full price.

We've been few times and each time recieved good service and food is actually very nice, it's our favourite Italian food chain. Very good for what it markets itself as. Staff hard working managed by what seems a capable manager who is always hands on. Thank you

Good meals and service an enjoyable experience.

I could not believe it. We ordered 2 x Chicken Taglitelli Pasta Alfredo with parmesan cheese costing £15 each. I asked for extra parmesan. Mine came with just 2 pieces chicken, which was made of reconstituted chicken, the pasta sauce like dish water and you couldn't taste the parmesan. I called the waiter who appeared shocked, as if I had eaten more chicken but she did return it to the kitchen and I did get several more pieces but the taste was awful. On top of that I was charged £5.50 for a small glass oh house white wine. It will take an awful lot to get me back through their doors.

Lovely food very friendly staff well deserved 5 ☆

The best prezzo, all staff are lovely, manager is great. I always love it here

Good service and affordable food

Excellent service. Limited menu and a little bit safe, but what we had was quite nice

Our waitress ,(guessing more senior member of staff wearing black) couldn't have been more welcoming she was so friendly and helpful made our first family meal out in more than 2 years a lovely experience 😀

Great service, the staff were so polite and couldn't do enough, the food was great and the kids loved the colouring page too

Very attentive staff and tasty food

Friendly service. Excellent food.

Love the food in here. Pretty setting and quick.

Went out with my daughter had a lovely lunch staff very polite and welcoming

Just had a very enjoyable meal. The food was excellent and staff were polite and friendly. First time for us at a Prezzo.'s but definitely not the last.

Very warm welcome. Food delicious, a bit more garlic bread was needed. Service excellent. Would highly recommend

Really lovely staff here who really care and go over and beyond to make your dining experience a great one! Trowbridge is definitely the best Prezzo!

The service was amazing but I was left in awe from my food cooked by an 18 year old chef, who understood how to do gluten free pasta perfectly!

Great service, food great and very quick highly recommended Thanks Dominic

Have eaten here many times it's a nice restaurant.

Great service and great food in Prezzo, Trowbridge this evening

I liked it very much staff very good enjoyed my meal will be back.

Excellent experience served quickly and food was very tasty.Highly recommended.

Great restaurant ambience and location. Our waiter was amazing, he was so friendly and attentive. The meatballs were absolutely delicious! Highly recommended 👌🏻

Dosent accept cash... Ridiculous, businesses like this are ruining our economy, stick your great reset / agenda 30 up your....

Lovely food and great customer service, been coming here since it opened.

Outstanding service and food. Good work team.

Excellent service, polite and courteous. Good food promptly served

Great fast service, fresh hot food. Couldn't fault anything!

Quiet when we arrived but busy by the time we left. Relatively good choice of the usual Italian food, however if you have a good allergy be prepared to have a limited choice (the allergen guide at first seem clear but it can be confusing and there is no breakdown of individuals ingredients). Service was quick and the food was nice.

Tried to walk in after a long drive to this half empty restaurant and was told no tables you have to prebook. Wasn't given the option to book for later that evening so went and spent our money in another restaurant nearby that was busier than prezzo and I thought the hospitality sector was struggling Prezzo must be doing well to turn customers away.

Very good service but drinks are over priced.