Prezzo Italian Restaurant Felixstowe in Suffolk Coastal

Staff always very friendly and helpful. Food as always very good.

The service was great 👍 very, friendly staff.... The pizza 🍕 was absolutely gorgeous.......complements to the chef...very clean, restaurant

A lunch with a friend was very enjoyable....great food service and atmosphere

Used voucher for £1 second main course. Otherwise would have been poor value.

Excellent customer care from Patrik. Felt welcome and well looked after. Good food. Thank you!

Zoltan was really rude, he sat us and wasn't helpful at all. We also experienced this last time we came, both times he was very unwelcoming and suggested getting the bill and 'haven't we had enough?'. Korban and Layla were great, couldn't recommend them enough!

A great meal out with awsome pizza that will fill you up, also, delicious biscoff cheesecake for dessert 🥧. Very friendly but does get very busy and can be fully booked during peak times. I liked it 👍.

I was very disappointed with salad I received it was swimming in salad dressing hardly any chicken no tomatoes just green leaves when I complained they took it back and just shoved more leaves on top

As always, friendly efficient staff and delicious food.

Mains excellent but chosen sides greatly overpriced for content.

As 3 generations we loved the food , drink and service and 99p deal . Thank you

It just happened to be my birthday on the same day that they did the 99p menu ... well, you've got to do it. So I applied for the 99p menu voucher and booked a table for 19:45. Not surprisingly, the restaurant was rammed and we had to wait for over an hour for the food to be served but it was fantastic

Nice food, but total nightmare, overcrowded because of the the deal, sat beside the entrance door, people queuing out the door and down the street, constantly in a draft and people banging / lumping into my chair and trying to wave literally at friends outside by almost leaning over our table whilst we were actually eating.....in the end I had to tell a guy to stop hitting my chair, and got a sarcastic response 😳 to be honest if he didn't have a partner with him I would have asked him to step outside to settle the matter. Awful experience.

Always a pleasure to visit Prezzo Felixstowe - excellent staff and excellent food - the pizzas are fantastic!! 👍

Food was great, had antipasta platter starter.We actually struggled with mains. Staff were brilliant, very helpful. Loving Felixstowe Prezzo.

I gave service a 4 and that's not a reflection of the waiting staff who was absolutely amazing and so attentive but the person behind the bar who I assume was management as he wasn't wearing uniform, was rude and abrupt ...but apart from that we all thought the food was amazing and Agnes our waitress went above and beyond

The only complaint was we received our main dishes and starters all at the same time which we found to be pretty unusual but the food was good and member of staff apologised for the mistake and refunded our starters when we paid the bill

we had a fantastic meal and served by very helpfull and happy staff ,a loverly evening

Lovely meal, friendly servers and good service, thank you

Really enjoyed this Prezzo in Felixstowe - waitress really attentive - food was also amazing - even more so than my local prezzo couldn’t fault it .

We had a family gathering and had a thoroughly enjoyable meal as we always do at Prezzo

Lovely evening. Although it was a little noisy but as it was holiday time so it was to be expected.

The food was good but the service was slow and not very friendly

Had a lunchtime meal with my wife, had a very nice experience at your restaurant in Felixstowe

Felixstowe Italian yum..... corbun was amazing and hot.... cougar mode full on

Excellent customer service. Great menu and a good atmosphere.

Food great as always even with little tweaks for children and staff we’re wonderful

Slight issues with seating but apart from that great tasting food, good service, drink's a little pricey £4:25 for a small can of coke 😱

Always makes our day fantastic!! Thank you.

Despite being an extremely busy Christmas Eve, we were quick to be seated and served. Our food and drinks arrived equally quickly, and everything was piping hot and delicious. All of the staff who served us were friendly and polite, and couldn't do enough to make our evening enjoyable and special, despite the number of people in the restaurant. We would like to give a special mention to our main waitress, Aggy, who really was very attentive and lovely.

Always a pleasure to come here when we visit our caravan in Felixstowe. We even came in Lockdown when we could only sit in the garden. We kept our gloves on!! Good service &pleasant staff

Great food, friendly service, overall a good dining experience, thank you

Brilliant food and service from staff

Another enjoyable meal , even though busy because of mothers day .we were looked after very well food was delicious.

Aggressive was an excellent server

Friendly staff, and quick service

Always a good meal in Prezzo Staff are friendly and will go the extra mile to make your visit memorable. Something for most people on a good priced Menu.

Have never eaten in this branch but was really impressed with the ambience and cleanliness of the restaurant. Food was great and service was quick. Would definitely return.

We always rated Prezzo in Felixdtowe very highly and recommended it to lots of people but not after our last visit. The menu has been decimated and prices shot up. I always had the vegetarian calzone which was always full.but the new equivalent was nothing but cream mascarpone. The burgers now do not come with fries and you have to pay nearly £5 for fries ..The normal managers were missing and they were always friendly. We were very disappointed. When we left we wandered across to the Italian opposite to look at the menu and decided to go there next time . Very disappointed after going to Prezzo for years .

Unfortunately I had the cheeseburger which was a big disappointment. I'm not sure what the cheese was meant to be but the burger sat in a soggy mess of milky like goo. Very unappetising!

Great delivery driver quick and efficient

Lovely food and very friendly and helpful staff. A good restaurant with good food 👌

Good food average service, cold when the door opened

Thanks so much to Korban for going above and beyond for our party of 9 today. We changed our order at one point and nothing was to much trouble. The food was amazing and the restaurant itself is lovely. Thanks again to make birthday meal special.

Friendly helpful staff. Good quality food. Nice atmosphere. Prompt service.

Nice pizza restaurant in Felixstowe. Expensive unless you've got vouchers. Some dishes very bland.

Great food, excellent service, extremely helpful friendly efficient staff. Toilets are clean and the restaurant nice and warm.

Chips were soggy and cold beef burger was barely luke warm

Lovely food with a complimentary bottle of wine

Despite some negative reviews about Prezzo in other locations, we tried Felixstowe and were very happy with the experience. Good location close to parking. Staff were very friendly and service was very quick although it was not overly busy at the time . Food choice is very good and they accept Tesco vouchers which reduces the cost of the food.

Such a shame as food was tasty but freezing cold. The food was 23 minutes late - just a shame it was cold and the chips were soggy.

Top notch food especially the gluten free menu

A good experience well worth a visit

It was a very busy Friday night last Jan 31, but the team managed it really well. From the Kitchen to the staff in the restaurant. You can see how everyone’s very professional and providing needs of the customer quickly but making sure the quality of service is still there. Amazing branch. I have been in this restaurant few times but the staff last night’s just incredible. Thank you guys, its been such a lovely evening. The food, as always, is amazing. The chocolate fudge brownie melts in your mouth and its soooo made beautifully. We will deffo come back x

Food arrived cold, an hour and a half wait in total.

New to Felixstowe, good food and service, recommended.

original delivery time was 17:40. delivered at 18:25. food was barely warm, bland and nothing like the restaurant would serve. even the garlic bread was burnt underneath. 2x pasta dishes and 2x garlic breads - waste of £52.

Over an hour late, called restaurant multiple times and very unhelpful, driver just said it’s very busy

Always enjoy Prezzo’s in Felixstowe, very friendly and great food

It was a lovely meal, the service was great, also the atmosphere. I also enjoyed my wine. Thank you

Food was freezing cold. Items missing like Pepsi and mozzarella bites. Delivery time was over 2.5 hours. Couldn’t eat any of it.

This restaurant never disappoints - both the food and wine are very good with an excellent choice.

The staff make this restaurant special, They are all so friendly and always happy to see you. The food is really good and always cooked well.

Never any problems, food and service is always great!

Not A cheap night out nowadays but service is good, food not so good now😥

price and quality is ridiculous, I think I will taking back

I m really disappointed 😞, I have been waiting one hour to get an ridiculous pizza , 12" size and 16£ , and the quality ......😑

Says my order has been delivered but I never received it! I even called the restaurant who said the order was never picked up!!!

The food in general was okay, however, the brucietta was basically just thick slices of tomatoes (green and yellowish-reddish) which was neither looking nor tasting like what we expected. When bringing it to the waiter’s attention I was told they changed their way of making it and it’s now this way. Myself and my family are very dissatisfied with the way it was handled as all we needed was at least some warmth from the staff. Since our starters the atmosphere was just not the same which really is a shame. The tiramisu was very poor quality too

Food never arrived - eventually had a delivery notification 3 1/2hours later but the food definitely didn’t arrive. Absolutely unacceptable service, if you don’t have enough drivers then don’t accept the order. Won’t be ordering again.

Missing items from each order and food turned up freezing cold including the sea food dishes which is not ok !!

Nice, relaxed atmosphere, helpful and pleasant staff. Food good and tasty.

Excellent food and arrived quickly. Just delicious

Had take away with uber eats when it arrived it was stone cold it had been sitting for a while they finding driver . Lot of money for cold pizza think it was more of a uber problem. Still should not of left the store cold very disappointing

Had a really nice chilled out meal, delicious food and excellent service, thanks very much for a 5* experience .

Such lovely staff and the food was excellent- really impressed

Good Italian food for a chain restaurant. Really enjoyed the oak smoked salmon rigatoni and especially the crab and lobster ravioli, served in a lobster bisque. (Personally thought the cherry tomatoes were too acidic for this dish). But the rocket and chive oil went well. Good meal

Hardly any chips or mince again the chips and and burger is cold why is this ? I’m a regular customer but this is not acceptable

Terrible drove around the estate for 30 minutes and delivered cold fish and chips!!

Was sat for 1 hour and 45 minutes before we even got our cold food !!!!

The time kept moving on the anticipated delivery when the food arrived it was stone cold and the chicken burger was inedible. Absolute disaster!

Does what Prezzo’s everywhere does.

Food never turned up! Phoned the restaurant and they confirmed need it was picked up, however it never arrived

Always a great place to eat, have been coming here for years, staff are so lovely and always happy to help, been getting a bit more expensive over time, usually around £40-£50 for two to eat. Usually quiet, and seating areas are very nice with comfy chairs.

Ajy was fantastic, we loved her. She made our whole night! Xxxx

Foid must have been sitting for a while, the croutons in my salad were soggy and the garlic cheese bread was stone cold as was the mozzarella bites. Not enjoyable at all

CALABRESE CALZONE. GORGONZOLA & PROSCIUTTO. The food was absolutely delicious. Highly recommended

Great food, welcoming atmosphere, staff are attentive and friendly

The food order was wrong and it wasn’t particularly tasty, pretty disappointing for the price… my estimated arrival time just kept going back

I’ve had the unfortunate experience of being ‘greeted’ by the man referred to in recent reviews. It must be the same man because I can’t believe Prezzo would employ two people as surly, disinterested and rude as the person I encountered. We went for lunch today and instead of sitting in the place convenient for him we asked if it was OK to sit outside. After a loud sigh he walked quickly to the outside dining area, threw the menus on the table and disappeared back inside. After 20 minutes I went looking for someone to take our order and sadly found him. “Have you forgotten us?” I asked. “Yes, you might want to sit inside” was the response, implying that it was our fault he had ignored us. When we suggested that he resented from the outset us asking to sit outside, he walked away; no suggestion of an apology. So we left and had a very enjoyable lunch elsewhere with friendly and helpful service. Somewhere I’ll post a positive review and return in the future; unlike the Prezzo in Felixstowe.

We were sent a 50% off voucher and when we arrived we told the man we had this and his reply was " Bully for you". Not what you'd expect. No name badge so couldn't say who it was. But he was the only man there. He normally greets you when you walk In. The food was delicious & the lady who brought our meal was very nice. When we asked for the bill the man came over & we took our phone out to show him the voucher his reply again was " I know and as I said before bully for you". Absolutely disgraceful behaviour.

Bad service I ever seeing . Very bad service I was greeted by an old man near the door who seemed unfriendly, before I could finish my order the man left without asking me how big my order was and if I wanted anything else. After that I paid with my card. I remembered the sauce, I told him I wanted a little sauce, he said (you should tell me before you pay), in front of a group of people behind me, and he looked annoyed. He should have told me to pay for the sauce without having to talk to me in a rude way. I told him I wanted to take it, and asked where I would wait ?!. He told me to get out because there was no place to sit, knowing that there were many empty tables. I was tired and cold. When I left the cafe I felt like a poor beggar, I went to ask them for food, and the old man felt sorry and gave me a bite... They are really rude, they should study customer service and the art of dealing with people before working in a restaurant. I am like people who want to eat in a restaurant, I came to get service for a price, I did not come empty-handed.

Spent a very enjoyable Sunday evening here with my family. Good service, great food, I was pleasantly surprised

Nice people and lovely food, well done,👍👍

Food was stone cold, almost frozen!

Very slow service, hopefully because it’s fresh food. Worth waiting for.

The chips where re heated and meals cold my daughters spaghetti bolognaise had hardly any mince normally pretty good but today not

Food was lovely as always, very quiet, very clean. Good service. Sat outside and enjoyed our lunch.

Super fast delivery by the driver. Food was a bit on the colder side but still tasted great ☺️

Very friendly staff, delicious food, nice and quiet atmosphere, perfect 👌 👍 👍 👍