Prezzo Italian Restaurant Felixstowe in Suffolk Coastal

Sadly I was late due to bus delays, called up to advise and was told there would be no problem. On arrival I was seen too quickly but seated outside despite booking a table inside and given the 99p menu but no drinks menu. It took about 15-20 minutes for the server to come and take my order which is expected as it was busy due to the 99p menu offer but couldn't give my order as I had not been given the drinks menu so had to wait another ~10 minutes to place my food order. My food came quickly and was hot which was great and the food was very good but being seated outside, it got cold very quickly. Overall it was a good experience but busy and service felt very rushed because of it.

The staff were amazing and copied magnificently with a fully booked restaurant.

Was extremely busy as we're offering 99p pizza and pasta, what a bargain, hadn't originally booked for that so was very happy with the price. Gentleman welcoming you in was less than welcoming, understand were busy but customer service goes a long way and so would a smile. Young girl that served us though was great although she was extremely under pressure with the sheer amount of guests. Well done! No pizza cutters so had no choice but to cut with knife and fork which was comical and very long wait for drink order.

Enjoyed the meal, waited long time for drinks and difficult to catch the eye of staff for bill

A supper with a friend on holiday. Great start to the evening excellent food service and atmosphere. Plus a Monday special pizza pasta offer which was a great surprise using my Club Prezzo!

The waiting times were ridiculous. The manager kept saying but the restaurant is full but that wasn't the case. And she was quite inattentive

The evening was very pleasant. The food and service were very good.

missing items - free house fries

We had a lovely dinner, we used the new app and our kids ate for free - our waiter Bryenton was amazing with the kids and super accommodating helping us with the new app. Overall a fab experience xx

Great food and drink, staff friendly.

It was a little cold in the restaurant and chilly and rainy outside so wasn't as comfortable as it could have been.

We were served and looked after by Korban, absolutely brilliant service, attentive and kind.

Fantastic meal out- wonderful service

Prezzo Felixstowe is a great place to have a chill dinner with your friends

I had the chicken ceasar salad still one of the best I've tasted, and even better than the lastone i had. My partner had the chicken rigatoni and loved tgat. We trued tfe new Truffle fries. Lush!!o You can think there doesn't always look much, but we couldn't manage dessert!! Always good service, good quality, lovely staff and they have regular offers on. Never been disappointed

The service was great 👍 very, friendly staff.... The pizza 🍕 was absolutely gorgeous.......complements to the chef...very clean, restaurant

Really enjoyable evening. The new menu is a great improvement and the service and atmosphere were excellent

All lovely only bad point being that it is very nosy when restaurant is full. I think being open plan adds to this problem but it wouldn’t put us off booking again.

I cannot stop thinking about our delicious meal yesterday! My mum and I booked a table for lunch, I was treating her & that's exactly what we got. Everything was fab, esp the tiramisu! Will never stop going here for a treat! Thank you to all 🙂

Food was good as usual. The staff still can’t manage to fill a pint glass with beer so good if you’re driving or are on a low alcohol regime.

Food was amazing. Staff very polite and helpful

Very friendly staff very helpful

Always a pleasure to come here when we visit our caravan in Felixstowe. We even came in Lockdown when we could only sit in the garden. We kept our gloves on!! Good service &pleasant staff

A Friday lunch time and the place had a good busy buzz to it but not overbearingly so. On arrival we were swiftly greeted and seated followed shortly by being given the menus and asked if we wanted a drink. Our waitress was very pleasant and attentive. She bought the drinks back and following our order from, the ala carte menu, food appeared fairly quickly. The starters, the mains and the drinks were all very good in appearance, taste and value. We didn’t have a dessert as the other 2 courses were generous and we had no room left. Will not hesitate to return here again .

Really good service and lovely food. A lovely evening for our birthdays!

All good but please can we have fries that are vegan and more options with vegan cheese

A group of 8 friends had an early dinner together using a 241 voucher. We all enjoyed our meal except for one person who reported that their Caesar salad wasn’t quite up to the usual standard expected. It was lacking in dressing and the croutons were very dry. Apart from this, the atmosphere and service were excellent. The staff knew we were on a tight schedule and we were served quickly. We plan to visit again when our dance festival returns.

We had a lovely time spend with Family in Felixtowe end we end up in Prezzo for dinner, we're so happy with our choice as the food was amazing, and the staff were so polite, all was great, wel done to all 🙏🙏🙏

Was very disappointed with the condition of the ladies toilets all out of order had to use disabled toilet .

Food and service were good, but prices seem to have risen significantly lately.

Lunch for 8 friends. Excellent service and food. We will be returning soon !!

My Friend and myself , had a lovely experience at Felixstowe, been before, and service and food was great , and waiter was there every step of the meal, lovely time will come again , hopefully June time. Thank you

Very slow waiter. Chatting amongst themselves and walking past several times. I had to ask

on the app it say "buy one get one free" (Margherita pizza in my case) all I got is the items i paid for...

Food: Shame Sea Bass is no longer on the menu! Wine prices very expensive relative to other chains Service: Patrik and Monika excellent as usual Atmosphere: Nice

Great experience, wish you'd let me tip the courier after delivery!! they were great

Staff are always polite and friendly. The offers are very attractive. The menus change regularly

Quiet (14:00) excellent service, good tasty food. A very enjoyable experience.

We visited Prezzo in Felixstowe, encouraged by a free bottle of Prosecco for my birthday! Lovely food too.

Used voucher for £1 second main course. Otherwise would have been poor value.

Staff always very friendly and helpful. Food as always very good.

Felixstowe Prezzos ALWAYS provides delicious food and great service. Definitely our favourite place to eat!

Delicious carbonara and lasagne Great house wine good value

Excellent customer care from Patrik. Felt welcome and well looked after. Good food. Thank you!

A great meal out with awsome pizza that will fill you up, also, delicious biscoff cheesecake for dessert 🥧. Very friendly but does get very busy and can be fully booked during peak times. I liked it 👍.

Zoltan was really rude, he sat us and wasn't helpful at all. We also experienced this last time we came, both times he was very unwelcoming and suggested getting the bill and 'haven't we had enough?'. Korban and Layla were great, couldn't recommend them enough!

I was very disappointed with salad I received it was swimming in salad dressing hardly any chicken no tomatoes just green leaves when I complained they took it back and just shoved more leaves on top

As always, friendly efficient staff and delicious food.

Mains excellent but chosen sides greatly overpriced for content.

Nice food, but total nightmare, overcrowded because of the the deal, sat beside the entrance door, people queuing out the door and down the street, constantly in a draft and people banging / lumping into my chair and trying to wave literally at friends outside by almost leaning over our table whilst we were actually eating.....in the end I had to tell a guy to stop hitting my chair, and got a sarcastic response 😳 to be honest if he didn't have a partner with him I would have asked him to step outside to settle the matter. Awful experience.

It just happened to be my birthday on the same day that they did the 99p menu ... well, you've got to do it. So I applied for the 99p menu voucher and booked a table for 19:45. Not surprisingly, the restaurant was rammed and we had to wait for over an hour for the food to be served but it was fantastic

As 3 generations we loved the food , drink and service and 99p deal . Thank you

Always a pleasure to visit Prezzo Felixstowe - excellent staff and excellent food - the pizzas are fantastic!! 👍

Food was great, had antipasta platter starter.We actually struggled with mains. Staff were brilliant, very helpful. Loving Felixstowe Prezzo.

The only complaint was we received our main dishes and starters all at the same time which we found to be pretty unusual but the food was good and member of staff apologised for the mistake and refunded our starters when we paid the bill

I gave service a 4 and that's not a reflection of the waiting staff who was absolutely amazing and so attentive but the person behind the bar who I assume was management as he wasn't wearing uniform, was rude and abrupt ...but apart from that we all thought the food was amazing and Agnes our waitress went above and beyond

Lovely meal, friendly servers and good service, thank you

we had a fantastic meal and served by very helpfull and happy staff ,a loverly evening

Really enjoyed this Prezzo in Felixstowe - waitress really attentive - food was also amazing - even more so than my local prezzo couldn’t fault it .

We had a family gathering and had a thoroughly enjoyable meal as we always do at Prezzo

The food was good but the service was slow and not very friendly

Lovely evening. Although it was a little noisy but as it was holiday time so it was to be expected.

Felixstowe Italian yum..... corbun was amazing and hot.... cougar mode full on

Had a lunchtime meal with my wife, had a very nice experience at your restaurant in Felixstowe

Excellent customer service. Great menu and a good atmosphere.

Food great as always even with little tweaks for children and staff we’re wonderful

Cold late and small portions very disappointing

Food wasn’t delivered even though your app said it was. The driver wouldn’t wait at the restaurant

Slight issues with seating but apart from that great tasting food, good service, drink's a little pricey £4:25 for a small can of coke 😱

Despite being an extremely busy Christmas Eve, we were quick to be seated and served. Our food and drinks arrived equally quickly, and everything was piping hot and delicious. All of the staff who served us were friendly and polite, and couldn't do enough to make our evening enjoyable and special, despite the number of people in the restaurant. We would like to give a special mention to our main waitress, Aggy, who really was very attentive and lovely.

Always makes our day fantastic!! Thank you.

Great food, friendly service, overall a good dining experience, thank you

Good , hot food. Great offers for prezzo. Packaged well. Enjoyed

Brilliant food and service from staff

Another enjoyable meal , even though busy because of mothers day .we were looked after very well food was delicious.

Friendly staff, and quick service

Aggressive was an excellent server

Always a good meal in Prezzo Staff are friendly and will go the extra mile to make your visit memorable. Something for most people on a good priced Menu.

Unfortunately I had the cheeseburger which was a big disappointment. I'm not sure what the cheese was meant to be but the burger sat in a soggy mess of milky like goo. Very unappetising!

We always rated Prezzo in Felixdtowe very highly and recommended it to lots of people but not after our last visit. The menu has been decimated and prices shot up. I always had the vegetarian calzone which was always full.but the new equivalent was nothing but cream mascarpone. The burgers now do not come with fries and you have to pay nearly £5 for fries ..The normal managers were missing and they were always friendly. We were very disappointed. When we left we wandered across to the Italian opposite to look at the menu and decided to go there next time . Very disappointed after going to Prezzo for years .

Have never eaten in this branch but was really impressed with the ambience and cleanliness of the restaurant. Food was great and service was quick. Would definitely return.

Great delivery driver quick and efficient

Lovely food and very friendly and helpful staff. A good restaurant with good food 👌

Good food average service, cold when the door opened

Thanks so much to Korban for going above and beyond for our party of 9 today. We changed our order at one point and nothing was to much trouble. The food was amazing and the restaurant itself is lovely. Thanks again to make birthday meal special.

Friendly helpful staff. Good quality food. Nice atmosphere. Prompt service.

Great food, excellent service, extremely helpful friendly efficient staff. Toilets are clean and the restaurant nice and warm.

Nice pizza restaurant in Felixstowe. Expensive unless you've got vouchers. Some dishes very bland.

Chips were soggy and cold beef burger was barely luke warm

Lovely food with a complimentary bottle of wine

Despite some negative reviews about Prezzo in other locations, we tried Felixstowe and were very happy with the experience. Good location close to parking. Staff were very friendly and service was very quick although it was not overly busy at the time . Food choice is very good and they accept Tesco vouchers which reduces the cost of the food.

Such a shame as food was tasty but freezing cold. The food was 23 minutes late - just a shame it was cold and the chips were soggy.

Top notch food especially the gluten free menu

A good experience well worth a visit

It was a very busy Friday night last Jan 31, but the team managed it really well. From the Kitchen to the staff in the restaurant. You can see how everyone’s very professional and providing needs of the customer quickly but making sure the quality of service is still there. Amazing branch. I have been in this restaurant few times but the staff last night’s just incredible. Thank you guys, its been such a lovely evening. The food, as always, is amazing. The chocolate fudge brownie melts in your mouth and its soooo made beautifully. We will deffo come back x

Food arrived cold, an hour and a half wait in total.

New to Felixstowe, good food and service, recommended.

original delivery time was 17:40. delivered at 18:25. food was barely warm, bland and nothing like the restaurant would serve. even the garlic bread was burnt underneath. 2x pasta dishes and 2x garlic breads - waste of £52.

Food was freezing cold. Items missing like Pepsi and mozzarella bites. Delivery time was over 2.5 hours. Couldn’t eat any of it.

Over an hour late, called restaurant multiple times and very unhelpful, driver just said it’s very busy