Based on 571 opinions finded in 1 websites
Based on 571 opinions finded in 1 websites
Nº 650 in 882 in Kingston upon Hull, City of
Nº 26 of 31 Italian in Kingston upon Hull, City of
Opinions
Visited Prezzo as a last minute meal. Visited during the week so it wasn’t too busy and was able to get seated straight away. Service was good and orders were taken promptly. We went for Calamari starter and I chose the Calzone for main. The calamari was cooked just right and was served with a lovely Garlic Aioli. Calzone was cooked just right but was a little on the cold side. The tomato sauce was nice but wasn’t enough compared to the size of the calzone.
Ash . 2024-05-27
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Best pizza I've had in ages all the food was absolutely gorgeous only negative is they need to have more drinks on the menu friendly staff lovely ambience in the restaurant
Beth S . 2024-04-30
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We always enjoy coming here for a family meal. Staff are usually friendly and the food is always good. For an Italian "chain" it is pretty decent. The price when using compare the market codes is really worth it, without the discount I don't think we would choose here over a local Italian restaurant. Still really enjoy the food and the kids food menu is also very good
Max@Travel . 2024-04-09
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Food was awful I couldn’t eat mine told that the slow roast potatoes was like a hassle back !!! When u search it isn’t, chicken dry and couldn’t taste anyone the chicken was cooked in, my daughter was ill when she got home pepperoni pizza how could they mess that up?
lucyjanefrost . 2024-04-05
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Arrived at 18.00, order taken at 18.10, no sign of any food by 18.45, spoke to waiter who told me he would speak to the chef however I watched the waiter who never went anywhere near the chef then came back and said 5 minutes. After 5 minutes I went to the bar and said cancel my order and walked. Member of staff told me he had challenged the head chef as to why things were taking so long and has no idea why things were so slow. Other people were visibly complaining including the couple sat next to us. 1 hour of my life wasted trying to entertain 2 young hungry boys while waiting for food which never arrived. I will never visit this place again, absolutely shambolic.
Graham M . 2024-03-23
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Prezzo is by far been one of the worst restaurants i’ve been to this year. First of they give me a DIRTY cup which quite obviously has bits of leftover food that hasn’t even been washed off properly?? and then as i refuse to use the cup because it’s that dirty, i drink from the actual bottle of pepsi. Then later on the waiter takes away my drink that i’m not even finished with?! I am fuming because they also took away my dessert that i’m not even done with i stopped to check my phone and he already takes away my dessert. One last thing is the wait for food was terrible it’s not even busy but it took nearly an hour for my food to arrive, and when it did arrive my lasagne was so oily and greasy it was so unappetising. I DO NOT RECOMMEND!!!
Voyage04933106766 . 2024-03-10
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Wow this is Italian food at it’s very worst, they don’t even know what bruschetta is, ordered it as a starter and got a flat garlic pizza bread with very few mushrooms on and barely warm, continued to go down hill, kids meals were dreadful, while main of lasagne was Ok no Parmesan offered and had to chase staff around to get more drinks that we’d already ordered and it was vastly overpriced £9 for the same flat garlic bread to go with main is ridiculous, final bill of over £60 was an insult! will not be frequenting again for sure 😡
Dave J . 2024-02-16
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Popped into Prezzo as I was in town for business. Really disappointed with the customer service - it was a quiet night but the staff weren't at all attentive - predominantly talking amongst themselves. I ordered my meal but nobody checked in. I went for the Cesar salad with garlic bread - the garlic bread arrived as cold bread, no garlic whatsoever. I managed to grab the attention of a member of staff who spoke to the chef and came back with a pot of garlic butter. It therefore became DIY cold garlic bread. When I flagged this to the manager she kindly gave me the olives I had ordered as complimentary, however I wouldn't rush back here anytime soon.
edwyeth . 2024-02-15
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Stopped here en route to Hull New Theatre on exceptionally wet and windy evening. Attracted by the set menu - just the one course as time limited. Nice and busy - only a couple of free tables but friendly staff welcomed us and ensured we were away from the draughty doors, thank you! Ordered a couple of pepperoni pizzas with white wine and soft drink. Service was fast both drinks and pizzas. Tasty pizza - well worth the stop and would return next visit to Theatre - even offset the car park fee in St Stephens, bonus!
David P . 2024-02-11
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Simply awful. Pasta was raw, food was cold and I have no idea what had happened to the aubergine on my pizza, but it certainly was not fresh. Service was shoddy, the meal grossly overpriced and we left hungry and disappointed.
LightPacker733934 . 2024-02-11
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The waitress was simply rude. The food was horrible and had to wait over 30 mins just to be served a drink. Went for starter main and pudding and it was awful to put it simply
Charlotte C . 2024-02-08
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My daughter and her boyfriend, both 15 ate here lunchtime on 28th December as Nando’s was full. Took 20 mins for their order to be taken although food did arrive quickly and they said it was nice, but they paid by card and felt pressurised by the waitress in to leaving a tip as there were options on the card machine and the waitress clearly thought by staring at what they were doing whilst paying at the table she could intimidate a young couple in to leaving a tip. Shame on you - they are 15 !
MrsMowbs44 . 2023-12-28
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I've always liked Prezzo but have to say I was a little disappointed after my recent visit. My friend and I shared a starter of Aubergine and Goats Cheese Bruschetta which was very nice. However we both ordered the same main dish of Crab and Lobster Ravioli. The actual taste of the ravioli was quite nice but it was swimming in what I could only describe as a very tasteless, watery liquid which I think was supposed to be some sort of sauce which totally ruined it for me. At £17.95 for this main dish I thought it was totally overpriced plus £10 for a glass of wine. I have to say the service was very good (and friendly) despite it being busy. I think I'll leave it a while before I return.
Liz H . 2023-09-24
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This was the best experience I had in Hull so far, amazing food, brilliant vibe in the restaurant, very friendly and professional service from Sabi and Dani :) Will definitely come back for another amazing experience and meal : D
Shan28_Clarky . 2023-08-16
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After trekking a couple of miles to find a fish and chip shop which didn't meet our requirements, my best buddy Tom and I decided to settle with coming here instead for a quick bite to eat before hitting the road. The meal wasn't groundbreaking, hence the 3 stars. The service was very good and waiters really friendly - charming, in fact. The food of course is typical of an Italian chain - I have travelled Italy extensively so I'm somewhat of a critic when it comes to authentic Italian food. So I was shocked to see they were selling inauthentic pizzas and pasta dishes for over £15. In Italia, you can get a delicious margherita for 6 euro. Anyway, I digress. Despite being slightly overpriced, the pasta I chose was nice, if a little forgettable. Tom enjoyed his calzone and salad, which included green tomatoes.
Traveller162014 . 2023-07-17
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Arrived at 5.55pm for 6pm booking. We had theatre reservation for 7.30. Drinks and starter arrived in reasonable time but by 7pm we still had not received our mains; three pasta dishes and a pizza. When we chased up the order, we were told 5 minutes more. Staff appeared disinterested when we explained we needed to get to the theatre. We ended up having to rush our main course. The restaurant wasn’t busy so not sure why our orders took so long. Bill was nearly £100 for four mains and drinks and a garlic bread starter. Expensive for what is basic food. We wanted to pay cash but cash not taken; huffing and puffing from staff when we split card payment between two of us. We felt the staff were curt and dismissive. We won’t rush back. Interestingly we had a similar experience at the Prezzo near Clifford’s Tower in York a few weeks previous when again we were going to the theatre.
helencI6413DU . 2023-07-16
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Family birthday meal, warm & welcoming restaurant, lovely pleasant staff, had a round table for six which I always prefer, we were given time to peruse the menu, plenty for vegetarians, I had the Vegan Spaghetti Bolognaise which was very nice, too much Spaghetti for me but my husband finished it off as well as his own Chicken dish! We were all happy with our meals, my son had a regular Pepperoni pizza which was ample & he was glad he didn’t go for a large! We had taken a birthday cake for my Grandaughter & the staff were happy to light the candles & bring it out, overall we had a lovely evening & will definitely return
millypink . 2023-04-20
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Don’t come! They didn’t provide any pizza cutters and had really bad customer service as I asked for a pizza cutter I got told to use a knife to cut a whole pizza and we ordered chips asked for them 3 times and returned to the table clap cold.
Harlie-Mai B . 2023-04-10
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Overnight stay after a 4 hour drive. All I wanted was a tasty meal & a glass of wine. What a bad choice selecting Prezzo. Starter was ok but the Lasagne as a main was hot on the outside and Luke warm inside. Fries were greasy and cold. Could not eat it. Got an apology and I was told they would knock it off my bill. However still hungry. Ended up getting a sandwich from Greggs. Staff did not really care. Real disappointment. Never again!
David E . 2023-02-28
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Good food and friendly staff. Food reasonably priced. Good range of drinks, wines etc. Didn't need to book as was mid-week.
538timd . 2023-01-28
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We were visiting our Son Tomas and his partner Gemma,they have recently a baby. We dined on Friday evening,we had Garlic bread to share as a starter,which was delicious. To follow my wife had Spaghetti Bolognese and I had Pepperoni Pizza.All the food was delicious,the staff great. We really enjoyed our visit to Prezzo and we plan on dining at the Nottingham LP l
Michael C . 2023-01-07
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We visited Hull because our son Tomas and his partner Gemma live there. We treated Tomas to dinner,his partner was unwell so Tomas suggested Prezzo as we had never been to Hill before. We had Lasagne,my wife had Chicken. Everything was fantastic,the food service staff. We had a few drinks and went on our way. Beautiful night
Michael C . 2022-09-12
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I would give 0 star rating if I could. Food took 1 hour 40 minutes to arrive after ordering, customers were being seated well after we had ordered and we’re still getting food served before us. Heavy discount given but unacceptable. Will not be returning.
Mark E . 2022-08-25
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Really good food as per Prezzo standrd served by a couple of excellent staff members. Really good fun describing the food. Everything ws served in a timely fashion. The restaurant is in a shopping centre but the interior is comfortable and well laid out. Excellent
Howard-Liverpool . 2022-08-23
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Call in here regularly for lunch always nice meal and pleasant staff. But today was different the chicken was tough or overcooked but when we mentioned it that is why is was left no response only sorry about that seem totally indifferent. . So wont be coming again.
Briant566 . 2022-07-11
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Visited today for my grandsons birthday. The service was very good, pleasant and quick. The staff were very helpful . The order was taken quickly and the food arrived quickly and altogether. Although the the menu was average , all the food was lovely and we all enjoyed it. Lovely vibe and a very enjoyable time and will definitely return
dallasdiners . 2022-04-09
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The starters and desserts were really nice, however the pizzas (especially the mushroom one) were incredibly dry. The service was really good, a little slow at times but the restaurant was fairly busy and our waitress was clearly doing her very best. Overall I would have rated this meal average due to the pizzas letting them down, however, the meatball starter was absolutely gorgeous, the deserts were yummy, service really good and we paid 2for1 due to tastecard so cannot complain with price paid.
G4722MKjadeb . 2022-04-07
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Visited the prezzo restaurant in swadlincote , we go quite a lot but noticed that they are putting a service charge on the bill without telling customers , their web page says you only pay a service charge for larger parties but no the swad...
littletownshakersl . 2022-02-25
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Visited today with my partner and daughter. My partner had raved about the great food, what a shame that was no longer the case. Food came out hot to be fair, but then the place was almost empty. Order of fries for my daughter had...
MarkC5675 . 2022-02-16
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I have been a Prezzo customer for many years, and usually the service is immaculate, and the food to match. However in this experience I was left thoroughly disappointed. The Prezzo in hull, has completely put me off visiting the chain. The service was none...
omarj580 . 2022-02-07
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My teenage daughter and her friend visited Prezzo in St. Stephen’s after an afternoon of retail therapy. They arrived around 5:00pm and the restaurant was no more than a third full. When they asked if there was a table free, the waiter who greeted them,...
Murraymint1975 . 2021-11-21
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Both myself & hubby had a very nice meal,called in for tea after doing some xmas shopping! Met with a nice welcome by a young girl.The food was excellent & all the staff very attentive,good choice menu, catered for vegan & veggie tastes!We will return.
elainegil . 2021-11-19
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Had the burger which to be honest was the best burger I have had in years . The restaurant has a lovely stylish decor . The service was a bit slow but the food was great..
124davids . 2021-10-09
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I would like to start by saying thank you for the service! I didn’t feel like cooking so went to an authentic italian and Prezzo was my forst choice. The carbonara was delicious! Pancetta in the dish while topped up with baked-dried italian prosciutto ham?...
1derv . 2021-09-26
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Amazing and fulfilling! You know when you go to a fine dining or a casual restaurant and they gove you small portions? Well it isn’t the case in prezzo! I had two courses but was filled until the next day! Amazing calzone and mozzarella bites!...
samhA9484PQ . 2021-09-26
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With food this poor it makes sense why more and more of these "chain" based restaurants are closing down. Please, please don't order the carbonara whether that's the normal or oven baked version. Bland would be saying it had at least a little taste... It...
Woodythequizguy . 2021-09-18
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1st tried the spaghetti carenara, disappointing, very little sause, sorry but II think the spaghetti was a little rushed, in my opinion not cooked, after the flies bombarding my plate , I guess they were also hungry, I asked for a replacement, so I got...
glennrosser9 . 2021-08-30
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One of the best places to eat out. Extremely quick service and lovely staff. A waitress called Agata served me and my friends and she was excellent. Would 100% recommend.
Lucy24681012 . 2021-07-30
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I came here with family and used my tastecard, giving us 2 for 1 on courses. Our booking was later on in the evening, and so the restaurant was quiet. Service was therefore quick but still friendly. I ordered the Prosciutto & Mushroom pizza, which...
TheFussyTeenager . 2021-06-17
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I have two children with coeliac disease so eating out can be quite difficult. I notified a member of staff of the situation and it was so nice that she didn't seem at all phased and explained that the children could still choose from the...
Escape738996 . 2021-06-03
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Went there with a few friends, great service, amazing food. The candles are great idea for the night time Will come back for sure!
samhA9484PQ . 2021-05-28
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Took ages to order, when we finally ordered the food took ages and people that ordered after us were being served. It took the chef to ring the bell 4 times and 3 waiters to walk by and go up to our food to finally...
Gemma137139 . 2020-10-10
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Booking is easy, although the central system will not allow a booking for one, so if travelling alone you have to book for two!The restaurant and staff have good COVID measures in place, with tables well spaced and a lot of thought around disposable menus, and contactless placing of cutlery, etc.Staff were friendly and welcoming, the food was served without delay and was of excellent quality.
ellamsak . 2020-09-17
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We came on the the Monday 14th afternoon. Not been to Prezzo in a long while due to the lockdown. We were greeted by the staff Bar/waiter, I wish I found out his name. He was extremely welcoming, friendly and polite, he took us through the government guidelines. Made us feel so comfortable, I requested to sit at the boot area. He mentioned we could use the QR code on the table or he could serve us, I politely said we would prefer he too serve us, besides it wasn't busy on a Monday he had few customers he was serving so i couldn't even fault him, he was so efficient. We didn't follow the special offers, just order from the normal menu we had mains, desserts and mocktails and what we ordered was absolutely scrumptious!For mains i choose : King prawns & Salmon Risotto and my daughter Katherine had Grilled Chicken Breast with Mushrooms. Desserts: I choose Honeycomb Smash Cheesecake and my girl had Salted Caramel Chocolate Tart. And our mocktails were Mojitos and Citrus orange. My photos do not do justice, but all the same it shows good presentations. Will I go I there again? I most certainly will! Keep up the good work guys.
108charmainet . 2020-09-16
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So we booked a table for lunch on bank holiday Monday, really looking forward to coming back since its been closed. We turned up to find it all closed and in darkness with a little sorry sign outside. We got an email the day before checking we were till coming how about you turning up! So we're left at lunch time on a bank holiday trying to find somewhere else to eat, not the easiest task especially with a hungry 2 year old. No explanation, tried to contact customer service/relations no response. To top it off yesterday received a it was nice to see you email how did we do survey. I'd say pretty shocking!!
Sam246813579 . 2020-09-02
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Welcomed by a waitress instantly as I chose to enter Prezzo’s. I believe her name was Holly. She was very helpful with the guidelines towards COVID and helped recommending items on the menu. Had a lovely pornstar martini which was full of flavour, the meatballs to start with and the carbonara to finish. All meals was delightful and had an all round great experience thanks to Holly. Would highly recommend to others and come back again
jackparkinson97 . 2020-08-27
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Dan is the man!! Service impeccable, attentive and food was delicious. But it was all about the service. DAN THE MAN! Yessss! My friend Kane got the goats cheese pasta & he said it was really nice. Would go again! I’d also recommend to a friend. Or you guys if you’re reading! Get served by Dan! :)
lukesZ8185AO . 2020-03-12
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Dreadful. Dirty place, other tables were not cleared whilst we were there, being three hours. Staff used the disabled toilet. Ladies and mens toilets were a disgrace, a breeding ground! Food was minimally cooked with no passion. Prices are very expensive. Dirt everywhere, cheeses left out. Coronavirus would breed well in this place. Manager was at the bar all night. Only one member of staff was worthy, and that was Josh, he seemed to be the only one rushing around.We have been to other Prezzos in York, Gainsborough, Lincoln etc etc, and they were all excellent food and faultless cleanliness. This place should be shut down by H&S
a6067 . 2020-03-08
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I'd never been to Prezzo before and noticed there was one locally to where me and my partner were staying for the night, also helped that it was available for 2 for 1 on Meerkat Meals! The restaurant was bigger than expected and the staff were friendly. We were initially told where to sit but when asked to move to a quieter part, there was no complaint or hassle. I found the food very similar to Zizzi or Pizza Express, so I was more than happy with this! The service was sometimes slightly slow but not awful in any way. The pizza was delicious, I'm not adventurous and got margarita with chicken on top. It would've been nice to have some more chicken on the pizza though. Lovely choice of deserts too. I had a chocolate bomb with caramel inside and warm white chocolate sauce.
chloeeeeeb . 2020-02-21
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We popped in for a birthday lunch whilst visiting Hull for a few days. This is a chain restaurant and I found it very similar to Zizi's. Can't really complain as we got 2-4-1 on the main and desserts with Meerkat Meals. The restaurant itself was very spacious but noisy in certain areas, not bad if you avoid where the speakers are located. The staff tried to sit us right next to where everyone else were sat although after asking, they allowed us to move to a quieter part of the restaurant. Some of the cutlery and glasses weren't as clean as I'd have liked and sometimes the service was a little slow, however, the food was really good and I highly recommend the pizzas and desserts. I've included a couple of photos of the food I had on the night.
Chessfan82 . 2020-02-18
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Chain food place that needs to try harder. This experience started poorly with dirty glasses. When these were changed the replacements were little better. Restaurant glasses should sparkle. Staters were both fine. However the pizza for main course was cold, not warm, cold. The other meal was very hot. The pizza was immediately removed and a fresh one prepared which was fine. The manager did remove the price of the wine which was a nice gesture. However they need to improve the attention to detail.
daverL9917BJ . 2020-02-17
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Enjoyed a marvellous birthday dinner at Prezzo in Hull City Centre. The service was superb and the food was up to the usual high standards expected from this chain of restaurants. The calzone folded pizza was the best feature of a very good evening. Highly recommended!
dr77notout . 2020-02-15
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Eat here on an occasional basis, the food is well prepared and staff are attentive. The restaurant is a pleasant environment which is always well maintained. The only downside is that service can often be quite slow compared to other restaurants nearby, but not a problem providing there aren't too many people dining. Would always recommend and still go back.
ellamsak . 2020-02-12
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We visited here lately and we ordered the mozzarella sticks and pizza bites to start which were amazing. The mains weren’t as good as the starter, the calzone didn’t have much filling in and the Tropicana pizza the mushrooms weren’t cooked enough for me .. apart from that the rest was good. Good for a bite to eat whilst shopping.
skillern20 . 2020-02-09
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This is our second visit ..we got the calabrese burger ....Omg it was amazing ...hot,fresh,juicy and so tastie, the salad was fresh and crisp and chips were just as nice ...the spicy ketchup is to die for ...wonder if you can buy it its that nice ...definatley go back
sarahianh . 2020-02-05
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First time visiting this restaurant.We came all the way from Hessle to try this italian for lunch.The restaurant was almost full, we were a bit afraid that we might not get in. I asked the manager and he said they still have plenty of tables.We were lucky enough to sit next to the decorated robust wall just in front of the open kitchen area.The manager Sebi served us and made us feel very comfortable. The customer service was really taken care of.The food was amazing, my friend had a pizza but it was a proper italian style one.I will definitely visit again!
cair_faith . 2020-01-22
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Me and a friend have visited today. We were put on a table next to the shelving displays on the wall. It was thick dust with dried grease dripping down the walls! I asked a member of staff (a girl around 20) if we could move due to it being filthy she ignored my comments and said well you will have to go on one of these two tables. So I stated again how filthy it was and my comments were disregarded again. She then went over to the bar were the manager was and told him why we moved and he again said nothing but gave a glare over. He then continued to place more people on the table I had commented about without even looking at it himself or cleaning it! The only person who seemed to be doing anything in the whole place was a young lad clearing the tables on his own!
Chelswilsxx . 2020-01-17
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Food okay, but the service absolutely terrible. New Years' eve dinner with our two new foster children - ruined by poor service. Starter plates were not cleared away - mains were not cleared away - I asked the waiter if we could have the table cleared and have dessert menus brought over - 10 mins later I had to go up again and insist we got some service. Manager, who looked like he was constantly smelling something unpleasant was not helpful , just saying they were short staffed - but we had booked in advance and the place was near empty so I did not accept this excuse .
justinh372 . 2020-01-03
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We were a group of 4 adults and 5 children looking to have food before the children went to bounce. We had an hour and 15 minutes which we thought would be enough time when the restaurant only had about 5 tables full. How wrong we were.
kaaf . 2020-01-02
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I ordered a mushroom pizza. I think it is a vegan option. It tasted good but it was not crispy and in my view it was undercooked.
715dinoparetti . 2020-01-01
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My partner found a deal on Buy a Gift, we paid £15.00 for a three course meal with a glass of wine for two, it would normally cost £30.00. Effectively this is £2.50 per course per person which is a fantastic price.
miffymoodles . 2019-11-24
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My first visit here and was not disappointed.I visited here with friends for tea prior to a gig at Bonus arena.It is a typical Italien restaurant with a nice atmosphere.The staff were very attentive and efficient.The food was very nice and arrived promptly.We had a voucher obtained from their website for a discount on our main courses. Other deals are also available.A lovely start to an evening out.
bloye68 . 2019-11-23
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The buyagift promotion feels like a con. The choice on this promotion is boring and the lower price choices from the main menu that's why they're on the buy a gift promotion. The waiter forgot about us and other tables around us. He wasn't knowledgeable of how the buyagift menu worked. Our order was missed and an answer was only given to us because I brought it up. The first offer of compensation was not compensation at all. It was "come and spend more money with us within a month and we'll give you a discount then" very poor. They then decided that my son's drink could be free as we had to purchase something that wasn't available on the buyagift promotion. One of the waiters was much more attentive and I wish he had been ours. My son turned 18 at the beginning of October and this was a late celebration just him and I. It put a very limp atmosphere in the evening.
832anitah . 2019-11-01
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Had a meal at Prezzo and was very deflated by the whole experience.
MrGee1234 . 2019-10-28
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Food was decent but what really made our evening was our server Markus. It was quite busy but he made us feel like we were with a friend. What a bonus he is for the restaurant! We will return just for his company
louloum13 . 2019-10-10
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Visited Prezzo with my family, very warm welcome by staff! Service was fast and the food was piping hot and delicious, would definitely recommend!
SallyN0887 . 2019-09-20
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Went here after the cinema. Food arrived before drinks. Lasagna heated in a microwave so some bits were red hot and some Luke warm. Also got spaghetti and meatballs. Food dry with hardly any sauce. It was all inedible. The white wine was served warm!! Had no table check. When my daughter went off to find someone to complain to, she was told we could leave and not to bother paying anything. Food and service was shocking
kerrie825 . 2019-09-19
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My husband and I ordered the flat breads to share for the starter which were lovely. For my main I ordered the salmon & prawn risotto with saffron. The rice was hard, the risotto was a bit too sloppy, had to look for the prawns and salmon and there definitely wasn't any saffron in the dish (it was white) so before even tasting I knew it hadn't been included. Fortunately my lovely husband swapped his dish for mine (spicy sausage ravioli which was very nice). I expected better for £15 re the risotto and was disappointed. However, the waitress was very good about it and asked if we would like something else. We said no (that would have meant us eating at different stages) . Anyway, it was deducted from the final bill which was a nice surprise. So we felt it the situation was dealt with very well.
Liz606 . 2019-09-02
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Best gluten free garlic bread going. Plenty of GF options. Very fast service and the staff were great.
WoodJames26 . 2019-08-31
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We had the set 3 course meal. Have to say it was delicious. The service was very quick, if anything maybe a bit too quick I would have liked a little more time between starter and main course but that is personal preference.
Martin P . 2019-08-17
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Went to prezzo in St Stephens Hull for a catch up with friends over lunch. The place is clean and decorated well with a good choice of menu. My friends all went for the same calzone pizza which was massive and I choose the only burger on the menu which was delicious. We were on a meerkat 2 for 1 meal offer so it was amazing value. The only disappointment is the extortionate drinks prices but I guess they have to make there money somehow. Staff were very pleasant and polite. Would recommend.
Lynda A . 2019-08-07
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My son, husband and myself popped in to St Stephens today to pick up some trainers, we decided to have something to eat here and I have to say it was out of this world, as a family we don’t tend to eat at many chain restaurants because it feels impersonal, not here the staff was helpful and friendly, service was excellent.
Kappes44 . 2019-07-25
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Went for lunch on a weekday with mum. Very quiet at 12pm. Ordered a tre gusto pizza and mum had pasta with a salad. Very nice food freshly made. Very enjoyable. Ordered two lime and sodas which were over £5 which I thought was extortionate. Only bad point. Enjoy d the meal thoroughly
jadelouise01 . 2019-07-20
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Lovely service, arrived at the restaurant with no booking staff looked after us and recommend the Summer Set Menu for £15.95 for 2 course and a drink!
112bethanyp . 2019-07-08
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Brilliant food, amazing atmosphere and very nice staff. The service was exceptional. Highly recommend 👍🏻
666callume . 2019-07-07
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I visited earlier this week with my daughter, friend and small grandson and we enjoyed a delicious lunch with excellent service. My daughter had pre booked the table and when she rang the gentleman who took he booking couldn't have been more pleasant and helpful especially when she mentioned her is son is only 7 months old. When we arrived we were shown to a spacious table with a high chair already n place and space for the pram adjacent to the table..
Chris N . 2019-06-20
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I’ve been a few days ago with my husband and we really enjoyed our dinner.Amazing pizzas,great atmosphere and the manager,Emese was always smiling and took really good care of us. Will definitely return!
bocrdrgen . 2019-05-23
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Food was great, but the waiting spoilt my night.
Mallbear . 2019-04-28
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We booked to use Rock Up next door which left us 1.5 hours to have lunch. Two adults just wanting a main and drink. Four children having the 3 course deal. Within 1hr the only food we’d had was the kids starters! We had to chase the mains which were barely cooked when they arrived. The children ate as quick as they could and we had to run to our booking. One adult remained to pay and get the pudding to take away which when we looked was garlic bread and Nutella! The restaurant wasn’t even half full.
drinkiesandfoodie . 2019-04-19
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First time visit today for me and the wife,i had chicken carbonara forno plus garlic bread,wife only wanted house fries and tender stems,plus 2 drinks,lovely food nice and hot,friendly staff plus the pasta was so tasty it was the best.
Matthew S . 2019-04-17
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A very average "Italian" chain diner, offering reasonble food but at exagerated prices. Italian food is famous for its family atmosphere and simple ingredients....so why so expensive???
I5425UE . 2019-04-14
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We tried Prezzo at the Vangarde York, so wanted to try Hull. Not disappointed. Lovely, friendly staff, very helpful, busy but still looked after quickly. Pink gin a must. The food was very good, tasty and hot. Really enjoyed our visit
Paul D . 2019-04-14
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Had a great gluten free meal, nice mat balls and a GF pizza. Tasty and filling. Just really discovered them. But will be back many times.
AlanFSEly . 2019-04-12
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Great Food and Service, such a surprise and did not expect this standard and quality from a restaurant Chain, the head chef and staff are a credit to the industry and themselves.
neillme63 . 2019-04-07
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The food is great here, I come on a regular basis! Staff are extremely friendly and always helpful..
Libby Y . 2019-04-04
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I travel with my job and I am on my own, so it is important to feel comfortable as a lone worker. I was recommended the restaurant by my hotel as they don't serve evening meals. I found the staff to be welcoming and my food was delicious. Special mention to Emese who was lovely and couldn't do enough for me, thank you so much.
SLloyd30 . 2019-04-02
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Me and my partner had been given a voucher for Prezzo for Christmas but it's not usually somewhere we would think to go, that has changed now.
. 2019-03-31
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Food tasted good, but starter was cold. Informed waitress and she said it was because we were sat next to the door (it arrived cold)!
. 2019-03-26
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We were travelling to Rotterdam on the ferry from Hull, my sister had bought us the voucher for Christmas so we decided to use it in Hull. So glad we did, a great meal which was a lovely start to our mini break.
. 2019-03-22
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First time visiting Prezzo and it will not be the last. Lovely food very reasonably priced. Great service too. Garlic bread and pizzas were amazing
. 2019-03-19
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Due to the date and time I was the only patron in the establishment. While the service was acceptable it wasn’t brilliant. Food was just about acceptable, starter was as expected, though I had to wait a while for it. Main course was Disappointing and had I not been so hungry I would have sent it back. I chose chicken with a Mushroom sauce and a side of fries; The fries were too salty and a little oily as they had literally just come out of the fryer, the chicken was supposedly chargrilled, however the overwhelming taste was of burnt chicken. I didn’t say anything at the time as I was so hungry but Given the fact that I was the only customer in the establishment at the time I cannot come to any other conclusion than that preparation and delivery of this dish was done as quickly as possible with a lack of care.
. 2019-02-25
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We went one evening after work and had no issues getting a table even though there was 7 of us, the food was good but not worth the money that was being charged but luckily we had a taste card which made the meals half price, I had the tomato and mozzarella salad, followed by the spicy meat pizza and choc caralmel tart for dessert, all very tasty although the pizza had caught and was a bit to well done in parts, it pizza ovens do that I suppose, I have been before to this restaurant and my biggest issue was the state of the toilets and I am sad to report that nothing has changed, water and god knows what else all over the floor, no toilet roll or hand wash either, not great :(
. 2019-02-19
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1st visit to Prezzo due to having a gift voucher.
. 2019-02-16
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Food and drink was amazing, Service was pleasant couldnt fault the staff who served us:) we have also booked again for 17th Feb
. 2019-01-30
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Great food and service - particularly from Markus our waiter. Lunch 2 and 3 course menus were great value.
. 2019-01-30
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Great food and service, wide range of Italian foods on offer. Situated in St. Stephens Shopping Mall so has good parking and access to a other precinct shops.
. 2019-01-03
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With Zizzi having a mix up with our booking, we was stuck with no where to go on new years eve late. Luckily this place managed to squeeze us in. The service was friendly and great. Food was fantastic, starter and main. Very polite staff
. 2019-01-02
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Was a mid afternoon visit and it wasn’t busy. We ordered garlic bread as a starter then pasta carbonara as our main. The starter never arrived so our pasta went back while our garlic bread was sorted. When it was served, we were told we wouldn’t have to pay for it (fair enough). It was delicious as was the pasta when it was served. We didn’t want anything else to eat so asked for the bill. I paid with cash, 2 £20 notes and 30p (the total was £25.30). My change was just £5 and the receipt said I had tendered £30.20. I did question our waitress and she refunded the £10 immediately! I felt uncomfortable. Unfortunately I just couldn’t leave a tip.
. 2018-12-27
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It is what it purports to be. A pizza restaurant with a good range of other Italian dishes.
. 2018-12-02
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I pre booked a table as got ended to my partner, made a request for the table to have a candle of which wasn't there, the Calzone & the cheese & tomato pizza was served cold, there was a member of staff sat in the corner clanking around with her knife & girl, aswell as eating loud, the chef was wandering around on his hands free phone talking in a foreign language & the service received was appalling, really had an awful experience...
. 2018-11-29
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5 Opinions
We ordered from the meze offerings, everything we were presented with was to die for! We were in a bit of a rush and the staff couldn’t have worked harder to make sure our meals were out in time for us to eat and still get to our show on time. Absolutely fabulous! Will definitely be back when we have more time
142 Opinions
Lasagne was absolutely amazing - delicious. Also ordered meat feast pizza which was one of the best we’d had. Would definitely recommend and will be ordering again - soon 🥰
1376 Opinions
Always amazing service when we go to Zizzi's. The food is also amazing and the kids love it.