Ask Italian in Kingston upon Hull, City of

Been coming to Brewdog for years and always loved the burgers, unfortunately when we visited today they had removed them from the menu and replaced them all with pizzas. There was little to/no service, we wasn’t greeted upon entering, leaving or asked how the food was. The pizzas arrived luke-warm and the restaurant itself was freezing. Unfortunately this will probably be our last visit.

Nowhere near as good as the Leeds branch.

Great service but the food is not good at all since the recent change of menu! They definitely need to bring back the old menu especially the hoppy meals and chocolate fudge cake desert.

Claim to be serving NYC pizza… it’s an absolute pile of slop. Eikona might actually be better. Bloke on the table next to us sent his pizza back & we watched them cut the part he complained about off, then re-served the pizza.

It was about 18 months since we had gone for the Wings Wednesday night so thought it was a good time to try it again. Booked a table over the phone as had missed the 48 hr cutoff for booking online. Table ready for us on arrival. Probably around half the tables were occupied which at 7pm was quite busy. Our first order comes with 10 wings (we also ordered fries and flatbread as sides) and then subsequent orders are for 5 wings. My wife was unsure how spicy the buffalo sauce would be so asked for the sauce on the side. I tried the Korean BBQ with sauce on. From our little experiment the wings are much crispier without the sauce applied in the kitchen. The Korean BBQ sauce isn’t spicy at all so good if you can’t cope with the buffalo sauce - which is quite spicy. The staff were friendly and helpful. Service was slow - the staff apologised for the kitchen being backed up. Not something we would do every week but a night of 20 wings each was enjoyable. Beer not bad either! Hazy Jane and fruit cider.

The previous menu was soooo much better 😭

Went here last summer. The food, atmosphere and service was really good. I decided to try again. What a change. It's been taken over by another company. It was a sunny weekend and it was dead. The food choice had gone from a full menu to just pizza and wings. No atmosphere and the staff looked like they didn't want to be there. So disappointed. Won't be visiting again.

Really large pub with an extensive choice of draft beers if that's your thing Quiet midweek night and a bit chilly inside

Poor service, bad attitude from staff (particularly Molly) expensive for mediocre drinks, game machine doesn't work and takes money but staff talk like it's your fault. Very very poor, I won't go in Brewdog again.

Fast Friendly Service wide range of craft beers Also the new food menu is nice would recommend the pizzas, the doughballs it’s also dog friendly

Haven't been for a long time wow what change, the drinks are nice black heart decent pint, wife said cider was nice. Now on to the food options limited once was very good we both went for the pizza as really not a lot options wife had chip spice said it was okay apart from a bone which she nearly broke a tooth !!. I went for the Greek, beware of Greeks bringing pizzas just poured a tub tomato sauce on a undercooked base and threw a few black olives on top, I never really leave food but this was a pleasure to leave. Wish the place well seemed busy but I personally will never eat here again

Attended for Wings Wednesday. All started good put in first order 2 Korean BBQ, went down nicely. Came to order 2st top up, asked for 1 Korean bbq and 1 buffalo, both arrived both dressed in buffalo.... 3rd attempt, specified KOREAN BBQ on both this time....and yep....both arrived with buffalo. Quality wise, still very good but disappointed i lack of attentiveness.

Shuffle board tables are a good laugh but avoid the 11% Stout, it's vile

We visited yesterday What a FANTASTIC place Such a good vibe the moment you entered Great tasting beer Special mention to Connor, said hello the minute we walked in and look after us very well. Also the girl on the bar at the time who crafted our flight board. Thank you we had a great time

First time going to BrewDog. The burger i choose wasn't available bit disappointing since there are only 6 to choose from !!!! Anyway got the pit burger and it was very nice. Service was very good.

40 min wait on Friday night @ 5:30 gave it a miss

Food and staff were both wonderful, especially Lexi

Great atmosphere, good beer but rather expensive for hull be prepared to spend a lot in here. The student discount does make it worth while though.

We arrived just after opening and there were only a couple of people in. It took 30 mins for drinks to arrive and food was 10 mins later. People who arrived after were receiving their drinks beforehand. I ordered the nacho average and the chilli was stone cold, I spoke to a member of staff who said they would get the manager. Nobody came so I had to go to the bar and ask again. A feew minutes later someone came over and offered to remake. They said it would take around 10 mins which it did, the chilli was warmer but nit hot. We asked for the bill and the girl we spoke to could not produce a bill so we had to go to the bar. On the children's menu they did not come in a box no goodies or lolly came with it we had to ask. Fair to say we will not be returning in the future!

Been here quite a few times now, as brewdog do some of our favourite beers and the foods pretty good too. We were in town on Friday and fancied a burger so as we know they are good here we popped in. Not disappointed, we both had the bacon and cheese burger, unfortunately there wasn’t any normal fries as they where waiting for a delivery so we had criss cross one which personally I’m not keen on but I was full after the burger anyway. The beers were as good as ever and great service. Personally I love the relaxed atmosphere and decor or Brewdog bars, just a shame the Hull one isn’t as busy as the other ones I’ve been to around the county, but that’s the result of a declining town sadly.

They didn't have half of the menu

Great beer, but it was like being sat in a freezer

Last time I went here I wasn’t told what was not available which was half the menu. Food came after 40 minutes with it not being very busy and arrived cold. Decided to give them another try on New Year’s Day with a group booking of 9 and as we arrived on time at the door we were greeted and told they won’t be serving as they are closing. Don’t think I’ll go back…awful.

Shambles from start to finish. Ordered 3 meals, Only 1 came 20 minutes later then waited another 20 minutes to be told the others hadn’t been put through on their side. The place wasn’t busy at all, about 5 people in here, unsure how the service can be that poor? Can understand why there is so many poor reviews regarding the food/waiting times. Wouldn’t recommend the food service which is a shame.

Good selection of beers. Friendly staff

Really enjoy eating and drinking here, great atmosphere and staff.

Been sat here for an hour now waiting for food. Just been told that they're going to try and rush the order through. Beyond a joke

Noche de Navidad para 8 parejas. La comunicación por correo electrónico para pre-ordenar los cursos 1 calle y 2do fue excelente. Al llegar nuestro saludo fue muy cálido y amable. Las bebidas se pidieron y llegaron rápidamente. Toda la comida estaba muy bien presentada y caliente. Muy buena comida de hecho. El personal que atendió a nuestras 2 mesas fue muy bueno. Gracias por hacer nuestra velada espectacular. ¡Volveremos!

Food was awful, dried out, burnt, not pleasant at all, no one in our group enjoyed their food, we waited over 40 mins for food when the place only had 2 other customers, nice drink which was the recommendation of the waitress. When asking how everything was we did mention not great 😕 sadly won't be returning. Disappointing

Our team recently visited BrewDog for a staff night out, and while it was overall an enjoyable experience, there were a few aspects that could use improvement. One of the main disappointments was the lack of clarity regarding the 'endless wings' offer. We were excited about indulging in this feature but discovered it wasn’t available for our large group when we arrived. It's understandable that accommodating a large group with such an offering might be difficult, but this should be communicated clearly during the booking process to manage expectations effectively. Clear information upfront would prevent any misunderstandings and set a positive tone from the start. However, the evening wasn’t without its highlights. The various dishes we ordered turned out to be exceptional, with the doughnut burger stealing the show. This unique combination was a hit with everyone, offering a delightful mix of sweet and savory flavors that we hadn’t experienced before. It’s definitely a must-try for anyone planning a visit. The beer experience was another enjoyable aspect. BrewDog’s option to taste before committing to a full glass was a huge plus. It allowed us to explore their diverse range of brews without the regret of a full glass we might not appreciate. This tasting process added an interactive layer to our evening, making it both fun and informative. Furthermore, I must commend the staff for their friendliness and attentiveness. Despite the hiccup with the wings, the team at BrewDog was accommodating and friendly, ensuring that our needs were met and that we felt welcome. Their readiness to help and ensure we had a great time truly made a difference in our experience. In conclusion, while the issue with not having access to the endless wings was disappointing for our large party, the high quality of food, engaging beer tasting, and attentive service left us with positive feelings overall. Addressing this communication gap could enhance the overall experience for large groups in the future, allowing BrewDog to continue being a top choice for social gatherings.

Tuvimos una cálida bienvenida encantadora a la llegada y llevado directamente a nuestra mesa. El pedido de bebidas se tomó rápidamente y las bebidas llegaron igual de rápido. El personal con el que tratamos era encantador y amable y la señora que atendió a nuestra mesa era muy amable, servicial y tenía un buen sentido del humor. No esperábamos mucho tiempo por la comida y cuando llegó, no nos decepcionó en absoluto. Toda la comida que vino era al rojo vivo, fresco y sabroso. También tuvimos una inyección de violonchelo de limón gratis, y los fardos que venían con el tiramisú era precioso. Espero visitar de nuevo en el Año Nuevo.

Fue una noche muy ocupada, pero Leah, nuestra camarera, nos mantuvo bien alimentados y regados. Hizo un trabajo fantástico. Había un menú de Navidad que era muy buena relación calidad-precio y sabroso. Si te gusta el prosecco consíguelo ya que solo cuesta £ 2 el vaso más. Recomendamos el pollo Lecce y los desiertos eran muy sabrosos. Una noche muy agradable. Gracias Leah por tu duro trabajo.

We came to do “Wing Wednesday” for my partners birthday, and the girl serving us was brilliant! I struggle eating certain foods but wanted to take part for my partner and to push myself and she was so understanding when I “tapped out” very early on. Her and the manager even offered an alternative so I could still take part, but even though I only managed a few, I was stuffed! (They’re absolutely delicious!) The waitresses attitude was so positive and understanding and made me feel very calm and welcome in what can sometimes be an awkward situation! Thank you so much! We will definitely be back!

Amazing service with great food & drink. The atmosphere could not be any better with music, board games and free shuffleboard on a Sunday! Went in for kids eat free, but would come back again any day!

First time in,I will be back! Food great, ( chilli dog) servers knowledgeable, and have a sense of humour!! Beers and cocktails great too!

¡Un restaurante encantador! Gratamente sorprendido con lo ocupado que estaba y el entorno era tan encantador y lleno de ambiente. La comida también era delicioso, y Hannah nuestra camarera era tan amable y servicial y respondió a todas nuestras preguntas sobre la comida, etc (lo siento!). Seguro decir que la comida era increíble y el lugar era genial también, y nos fuimos muy contentos y llenos 🙏 sin duda volveré!

Great place to enjoy a good ale with plenty of options and guest beers plenty of seating inside and outside with nice views of the Dock area

Called in on a Friday teatime on route to an event. Was packed but found a table near the kitchen area. Staff explained it was a busy food period so orders were running at around 40 mins if we were ordering. Amazing menu, once we'd decided staff took our order and couldn't have been more customer service if they tried, checking in on us making sure we had everything we needed. We had 4 different staff members during our visit and they all scored 11/10. Don't know where/how you source your staff brew dog but keep it up!! Our burgers were amazing coming out of the calmest kitchen I've ever witnessed. I wouldn't hesitate to visit again .....soon!

Naomi made the dining experience for us and really looked after us. Enjoy the shots!!!

Love Brewdog Princes Quay. Great atmosphere, food and Hazy Jane drink. Seats outside overlooking the water . Well worth a visit.

naomi was super duper helpful. definitely coming back again

Such an interesting place! Visited today around 4.30pm. I’ve never visited before as I don’t live in Hull but it’s a really cool, relaxed vibe. Theres games to play, the food is delicious and the staff are very helpful. I made a mistake not checking an ingredient and the staff member was very helpful in rectifying the issue. Will definitely return next time I’m in Hull. Would highly recommend

Staff were great poor girl was having a bad day,but made the night fun for us service was quick place is lovely

Went to the brewdog experience on Sunday night it was very informative learned all about how it started up and went through all the tasting of the different beers,Ash did a great job of explaining everything to us l would definitely recommend it.

Have been a few times now and enjoyed the mac-n-cheese burger and the chicken burger. Staff are friendly and very helpful, especially Ryan who goes beyond the extra mile to make you welcome. Very disabled friendly and have a disabled loo which is always a bonus. Smoking and vaping are allowed on the outside balcony.

Fuimos para cumpleaños de amigos como siempre fue bueno y satisfactorio. Pero no era lo mismo que la pasta estaba fría y el pan de ajo ha desaparecido. Realmente se disipa

Modern BrewDog bar set in ground floor unit of Princess Quay. Good selection of BrewDog beers & guest beers. Reds BBQ onsite for great burgers dogs wings etc.

Came for all you can eat chicken wings got to 30 mins before our table ran out and still nothing. We would have managed 10 wings before the kitchen closed if we were lucky. Then we said we were leaving and we got an 'ok' :-/

Only been here 2 times. First time was alright, not many cider choices. Second time coming ended up paying £16 for 2 beers just for sitting in! Disgusting price. Won’t be coming here again for a while, at least until the prices go down. This ain’t London.

Me and my friends went to the wings Wednesday promotion. Food was great although it took some time in between baskets but we wasn't In a rush. Our waitress , chloe , made it especially funny and enjoyable by taking part in our banter and providing great service. We had a very good time and will be coming back again.

I wouldn't bother going if you want any decent service. Ordered food and via the app, which worked well. The drinks came straight away, and it went downhill from there. 40 minutes later, still no sign of the food. I'd say it was due to being busy. However, there were us and two other tables in there one of which was on deserts. Went to the bar to cancel the food and the staff were standing in a gaggle at the bar. They knew about our order but didn't seem to care and assumed we'd had it. Same staff from when we walked in serving, so I don't know who they thought had served us. Then we have to wait 2-3 days for the refund to go through. Needless to say, it was empty for a reason, and we won't be going back and don't recommend going to anyone else.

BrewDog might not be my top pick, but it’s definitely a solid choice. The venue offers food and a wide selection of their own brewed beers. The atmosphere is lively and they have some fun games to enjoy while you’re there. It’s a good spot if you’re looking to try out unique brews and have a good time.

It was oryt food wasn't amazing little disappointed in the mac burger. I cant speak about the other burgers as I only had one. Atmosphere was greatveriadrinks all great.

Can’t pay cash! Irritable ordered a drinl then tells me after card only. Had to leave

Friendly staff, I was a bit disappointed with the food though as it used to be better!

The unlimited wings were very filling but vinegary. Alcohol free drinks were lovely and as were the fries. I would return again but for different dining options.

Great food and Great Beer, very friendly staff too. Recommend it.

Charged double for food with no offer of a refund, every time we come never any of the food in other then vegan, ordered & charged for drinks didn’t have them in stock so was offered water as a replacement with no refund. Avoid

We visited as a family of 4 for a birthday. The staff were VERY friendly and went above and beyond. The food as always is delicious and the drink choice superb. Visited many times before, and will continue to do so. Well done HULL team BREWDOG!

Ordered food around 8ish - 4 people. took 50 minutes to arrive, only one persons food came and it was STONE COLD. the mac and cheese had even gone hard. The staff were lovely and offered to have the full tables food remade. It all arrived and im not sure how... but it was all still freezing despite allegedly being made fresh. My plant burger had zero toppings just the patty and cheese with some wiltered salad? Stone cold. nothing even similar to the menu and they would have charged £13 for that absolutley no effort in the food at all. One of the wings portions were raw and another portion was cooked but stone cold like theyd just been sat there. A real shame! Would like to say the service staff were really lovely and made an uncomfortable situation alot easier so thankyou!

First time eating here, food was exceptional Certainly recommend the Donut Burger 👌

It's a brewdog, so you know what to expect. Nice selection of beers both house and guest. Chilled atmosphere and friendly staff.

Dog friendly! Our final place to stop before entering the ferry heading back home. Good food and good beers!

La comida no estaba genial... no había ensalada con mi calzone... Pedí especias... ¡no pasó! El plato de mis socios era básico... Bruschetta - sin sabor Main - soso de nuevo! Comida de una CADENA! No te molestes

Nice place but the food was just awful.

Have been here a couple of times whilst I had friends staying, I can honestly say the staff and service level are exceptional. I would highly recommend a visit here to anyone. Big shout out to manager Loz and especially Chloe for being absolutely wonderful members of staff, if I owned a pub I would be stealing them!

Was decent enough, friendly staff will help you. Food was okay, nothing out of this world. Nice atmosphere, clean, nice view if you sit outside or next to the window. You can see the water around the shopping mall. Would go again if Nandos is closed in the hull mall again.

Worst spaghetti bolognaise I have ever tasted! The spaghetti was thin and chopped up 🤔, we also ordered garlic mushrooms, when they arrived they where dry and also tasteless, my mates pizza was tasteless also we spent over £100 for a party of 3. It was a Friday night and not busy but sadly still waited for over 45 minutes after we had finished the starter. Bad experience not to be repeated.

Had a bottomless brunch and kerion W was amazing and attentive everything you want as a bottomless brunch - not once did I feel like I had am empty glass or food conversation he is exactly what you want as a server and is a credit to brewdog- the food and selection of drinks on the bottomless brunch was excellent and served its exact purpose to a tee- excellent food, excellent drink and even better service

Was here for a christening first time i've been in but staff where very polite & knowledgeable nothing was too much trouble the bar staff even gave us a very small sample of a few different largers & craft beers to try so that i could see which beers to have. It was great just sat in the windows watching the world go by. Its very big inside but tables where all very clean & ready for people to eat at or just to have a drink.

This was my second time visiting with my partner, and both occasions were amazing! We were always a bit sceptical with it being a chain restaurant however the food here is absolutely delicious!! We would recommend the: -Folded garlic & mozz bread - Olives (his favourite) - Burrata & pancetta carbonara - Beef lasagne - Brownie dessert The drinks are also good, and the waitress serving us was lovely also! Will definitely be back here again soon! Thank you x

My sons' favourite, not my choice. It was ok. Food was ok, service was ok. Best bit is the location, inside an old warehouse.

Credit where credit is due. I wasn’t expecting much but the service was excellent the starters of olives and mozzarella garlic bread were lovely and I have to say the pizza was cooked exactly as I’d asked for and was delicious. The place was full and they were turning people who hadn’t booked away so they can’t be doing much wrong!

Was asked to move seats as they were using a scissor lift while bar was open

Lovely young lady served giving her recommendations but sadly we found the place overpriced and lacking atmosphere. We left our booked table early because of it.

Everything was great until they never came back with our food to take home.

Strange , lovely friendly staff upstairs downstairs barman did,nt listen to our order

A cracking Brewdog. Really good burgers, and it's nice to see fries coming as standard with your burger, rather than a further cost! Lovely friendly staff too

Definitely one of the best brewdogs I've been to, great location and friendly staff

Very friendly atmosphere Had a beer called wingman spot on

Really like this place great beers great food if only you got what you ordered! The last two times I've had food here they have messed the order up and food has come at different time witch is disappointing when your our for food with your parent.

Food was pretty good. Service was poor, felt like the member of staff didn't want to be there. Attitude of the place wasn't particularly impressive. Atmosphere was okay. Only saving grace was the food

Great evening prior to gig at the arena

Really disappointed in the service. Me and my boyfriend ordered the Hoppy meal. It’s says it comes with a burger, fries, a beer ice pop and some brewdog goodies. It is more expensive than a basic burger and fries on their menus. The burgers arrived and they were ok, a bit dry but overall pretty good. We then waiting about 15 minutes after for our ice pops. When they didn’t arrive I asked at the bar for them and they said that it’s forgotten sometimes but that she hopes we had a good meal. I then asked if we could get the ice pops and she said she would ask but wasn’t sure where they were. We waited another 10 minutes but she never turned up. I then went to the bar on our way out and asked if I could be refunded the difference and they said that’s not how it works and we ate the burgers and fries so they couldn’t give us a refund. Again the food was ok but the service was very poor.

Lost larger - Best beers in town and best wings

Granted it was a Sunday evening when we visited but we'd asked about food and the bar staff said they were serving food, menus were on tables and someone would be over to take our order. So we settled down with a drink each and waited. It really wasn't busy at all but after 10 minutes or so, no one had been over so we went to the bar with a question about the menu. The server wasn't sure but said she'd ask. We waited another 10 minutes. In the end no one came over to answer the question or take the order so we left. Pretty poor to be honest.

Really really nice and cool staff

Great place for food and drinks,great selection of ales

No obvious means of making a formal complaint so having to do it on here... Really regret not talking a photo of my chilli loaded fries as they arrived and looked nothing like the image on the website! Served in a tiny basket with about fifteen fries and a spoon of chilli cremated onions on top and a teaspoon of sour cream £8, needless to say I left still feeling hungry. I had wine to accompany my food and the glasses were all water marked and grubby looking. The knapkins had been recycled, so I asked for fresh with the waiter trying to justify them until I actually pointed out the grease on them to which he brought some new ones. All in all disappointed as this was a gift voucher bought for us. Not so sure I'd return in a hurry.....

Well we had a hiccup with the food due to new staff members but it was very quickly resolved and in a more than adequate way. Food was piping hot, flavoursome, and filling. They've cut their drinks menu down, which is no bad thing as you could spend half an hour reading it. There's some air hockey tables to play and good low-level music playing. All the staff are friendly and helpful. I had a pit burger, and the wifey had a mac 'n' cheese burger.

Luvly bit of grub got the wrong sauce on me chicken wings but was still yummy the Mrs was fuming but this isn't her review!!! More for me!!! Drinks were a bit spenny compared to the exact same drinks in spoons but there weren't any crackheads so that's a plus. Cheers brewdawgs

Fantastic beers, food AND staff! Had a great time! Highly recommend it. Plenty of seating inside and out. Reds True BBQ menu is so yummy! Brewdogs are all dog friendly (and kid friendly up to certain times). Entrance via shopping centre or from outside. Loads of craft beer to choose from or cocktails and wine options if that’s your poison.

Fantastic service, good food, great service and lovely atmosphere.

Went out for birthday treat £52 fior 2 drinks and 2 different burger meals with fries ..1st time been out for ages as hysband & wife bit piddly and sadly disappointing birthday meal 😢

Food and service were great. My only concern was some of the staff didn't know what they were serving which for a craft taproom, is kinda worrying. But they were super friendly and the food was spot on. Need new shuffleboard pucks though, the ones we used looked haggard.

Bought my son a coke the glass had lipstick on it and was generally filthy. Took it back 2 female staff really rude started openly looking at me and talking about me. Told them i clearly wasnt lying. Still continued to gossip about me. A guy with and tattoed arms served me in the end with no fuss.....really rude terrible customer service

My recent stop at Brew Dog in Hull before going to Connexin Live was a brilliant! Even though it was packed, the staff were cool about it. We'd booked, but they warned us about a wait. We explained we had a show to catch and they promised to hustle our order, suggesting we order quickly ahead of a big group that just arrived. They totally came through – our food showed up quick and was delicious! I went for the hotdog, and my husband devoured a burger, both with fries... and top-notch. Their beer and gin selection is massive too! But what really made it was the awesome service. Despite the packed bar, the staff were super friendly and on the ball. Looks like it's dog friendly too as our neighbours had a small pooch with them. If you're in Hull and need a bite and a brew, Brew Dog's the spot!

Bar service is so slow and then venue is very cold. I love brew dog beers which is why I am really annoyed with the way they operate the hull branch. You can regularly spend 5-10 minutes queuing but today the queue was 20 people plus with 1 barman (lots of extra staff lurking around). Whilst queuing 2 different groups of customers around me gave up. After 12 minutes my wife pulls me out to go to the many punks across the dock. Do the maths and ask the question!!

Lovely wings, good beer, room was a bit dim, needs more lights.

Staff pleasant and helpful but the place could do to be spruces up