Prezzo in City of London, Westminster

Very friendly restaurants, very pleasant service, I highly recommend it.

Always caring and brilliant service

Mala was a very helpful server and made my meal very special! He had a welcoming attitude and a lovely smile and looked after my party well

I’ve have been here before and the staff are fabulous. We had a fantastic meal and we were treated so well. The location is so nice too.

Nos dejamos caer en Prezzo por casualidad, ya que era un jueves por la noche muy ocupado y queríamos comer algo antes de un espectáculo. A pesar de ninguna reserva nos sentamos rápidamente y pedimos bebidas. El restaurante estaba bastante ocupado y afortunadamente nos colamos justo antes de que se tomaran las últimas mesas, así que tuvimos una buena comida de varios platos de pasta que eran todos muy buenos. No faff o alboroto con la factura, y el personal era realmente genial y atento.

When we arrived we were approached by a lovely waitress and was promptly shown to our table. My husband and I ordered a pizza each and garlic bread. It was delicious especially the balsamic and cheese garlic bread. The service was wonderful and the waitress was brilliant. Although this is part of a chain of restaurants, it felt independent and intimate. It was a lovely evening.

Gorgeous food, gorgeous ambience, and our server Mala was so kind!

Very rude manager. He throwed away desert menu in front us. It was unprofessional.

Mozzarella cheese was way overpriced for only four pieces. Pizza was nice. Service was OK but not the best.

There was a bald man working there—probably the owner. He was incredibly rude and unwelcoming. Frankly, he came across as quite racist, and it shows in his attitude. As for the food, it’s an absolute joke for the price you pay. You spend a fortune and get barely anything in return.

Vlad was amazing. Such a lovely meal!

Yummy ceaser salad, great Aperol Spritz and service by Vlad

great service and food, would definitely recommend this place

All staff very helpful and friendly great food and atmosphere definitely recommend

Everything was amazingly delicious and they were so friendly!

The restaurant was busy because our booking is a pre-theatre time slot but the team was still able to accommodate us with smiles on their faces :) 31/03/2025: Me and my friend dined in again and we'd like to commend Suse for her phenomenal energy and behaviour towards customers! Such an asset to your team at Glasshouse.

Food is superb with excellent service! Thanks Suse!

Been going here for years as a local consumer in Soho, Piccadilly. The service is always top tier, attitude, listening, cater clients requirements, body gestures with warm welcoming and always polite and engaging. Pizza is always great Pasta is good Desserts could be better with more option’s. Always leave the premises full and happy. Keep it up Soho Crew.

mr hamit is very kind, delicious food, totally recommended

The food was delicious. Especially Mr. Hamit was very attentive and smiling. We were satisfied🙏🏻

Amazing! The food was amazing but the service from all the ladies was just brilliant. They were beyond helpful- we were a family of 4; 2 adults and 2 children. They were so kind and chatted to us. This place is a must visit. I’m not sure what the names were of the ladies but there were 3 of them and they were fantastic. Thank you

Very lovely atmosphere, with very kind and friendly staff particularly Mala who was our server. We were notified of any deals that were on and all our food and drinks were fabulous, will be coming back to this particular Prezzo in the future.

The food was superb. Good portions too. Very hospitable

Good Italian restaurant, quiet, very good service 😍

very good service and nice staff

We had a wonderful time and were treated with respect and kindness from the servers. Even when I spilled water on my food, our server, Vlad, went above and beyond to ensure that I didn’t feel stressed or embarrassed, and replaced my meal with no hesitation.

Lovely experience,all staff where so lovely and quick service

The place is very nice, the service is very fast and delicious, the waiter named Hamit is very attentive, thank you for everything. Hope to see you again

Fantastic service! We were blown away by how attentive the staff were, especially the manager.

Good place to eat but they charged the “service” without telling us, at least would be great if they asked before to do it.

We visited Prezzo at Glasshour for a dinner. The taste of the food, service was exceptional and thanks a lot Hamit, we definitely will come and taste your food😌

Beautiful location. We ordered from the lunch menu , sadly the food arrived cold and the garlic bread wasn't the same in the picture. It was micro size. We couldn't even taste the garlic on it. The lunch menu need more extra care.

Lovely meal, friendly staff, good atmosphere

I have been there many times but never had any disappointment… love the food, the vibe and the customer service too! Delicious pizza and good atmosphere! Thanks guys ! See you soon !

My experience was great very welcoming team members and nice food

Great restaurant, we had a very pleasant time with the girls, and the waiter, Djallen, was more than pleasant, and what's more, the icing on the cake, he spoke French! As a result, we were able to ask him for information and advice regarding our stay in London. As for the food, I ate a gorgonzola/proscuito pizza which was excellent!

Meals with friends Excellent pizzas, availability of the friendly server, good advice in French..

Had a lovely lunch here. The staff are so welcoming and the food is so tasty 😋 will definitely be coming back for dinner soon. 100% recommend 👍🏻

Fantastic Experience at Prezzo! I had a wonderful dining experience at Prezzo. From the moment we walked in, the staff made us feel incredibly welcome—attentive, friendly, and genuinely eager to ensure we had a great time. Their service was impeccable, striking the perfect balance between professional and warm. The food was just as impressive. The Spaghetti King Prawn was packed with flavor, perfectly cooked, and full of fresh, juicy prawns. The Gorgonzola & Prosciutto Pizza was a fantastic combination of rich, creamy cheese and savory prosciutto on a crisp, delicious base. Every bite was a delight! The atmosphere added to the experience, relaxed yet stylish, with a great vibe that made the meal even more enjoyable. Overall, an excellent visit, and I’ll definitely be returning. Highly recommend!

A nice branch of Prezzo. Staff were very nice and service was good. Toilets are downstairs, a bit dark, but clean.

The chicken was slightly overdone, costing of the chicken was burnt. So was a bit dry. Cashless as well which was a bit of a pain as we had cash

Went there for dinner, Mala was our server and was very nice, made us feel welcome. The menu was full of different pastas and pizzas, even burgers. The pepperoni pizza is good and I would recommend this place! The location is excellent!

Really good pasta, good pizzas, some nice wines. Mala was really nice to us and made us feel welcome ! Nice spot in London, close to soho and the city center ! Recommend 100% !

Had a dinner with friends and Jarka was amazing server, pay a lot of attention, being very knowledgeable about menu and helpful overall.

We had a dinner with friends and had an amazing time thanks to our server Jarka

Jarka was amazing host of our dinner with friends will coming back

Very good dish (chicken and garlic pasta) and top service!

Services was so good a specially Hamit he help us a lot services was perfect

Everything was wonderful. The service was fast and the workers were very kind. Thanks Hamit for the good service.

Good Food. Good Service. Mals was a very friendly.

The service was very nice (our server was Mala)

From the moment we walked in, we felt welcomed and well taken care of. The food was delicious. The service from Jarka made our visit more special. Thanks for her dedicated customer service. We’ll definitely be back.

Popped in for something quick to eat and food looked good when we walked in. We got our food pretty quickly which was GREAT! The food was also good, I had the burger with fries, well cooked and the fries were crispy! My wife had the spaghetti bolognaise which was good in taste and also a good portion! We were served by one of the friendliest men named MALA, if you come here ask for him!

Service not exactly friendly, has as much to do with Italy in terms of taste as London has with Hawaii, not much

We were very well received! Our dishes were very good! I highly recommend. Simple and effective!

Very good service, delicious meal, perfect pizza! Mala

Amazing Food & Outstanding Service! I had a fantastic experience at this restaurant! The food was absolutely delicious, and the atmosphere was warm and inviting. However, what truly made my visit special was the exceptional service provided by Jarka. She was attentive, friendly, and had great recommendations. I highly recommend this place to anyone looking for great food and service. I’ll definitely be coming back!

Great restaurant, lovely staff, food beautiful. Very popular so book first if you can.

Extremely average, very expensive

Had a fantastic experience at Prezzo in Soho! The atmosphere was warm and inviting, perfect for a relaxed meal. The staff were friendly, attentive, and made sure everything was just right.

I had the prawns and calamari, service was amazing everyone was so lovely and food was delicious, i had the chocolate fudge cake for dessert it was amazing, everyone was so lovely, will definitely be returning here

I Had the spicy king prawn pasta and my boyfriend had the goats cheese and pepper pizza😍😍 absolutely loved it. Service was so fast and attentive will definitely be back again!!!! Need to get the names of those servers because they deserve appreciation 👏

Very good service and welcome I highly recommend and the waitress Niki is great ❤️👍

Very good restaurant I recommend +++ the waiter Mala and very good and very cool

Delicious food and delicious cocktails, highly recommended! Mala is great!

Very good restaurant, I highly recommend it. There were 4 of us, we were twice and we had different dishes each time... all the dishes left us with a very good impression, the service is fast, the team takes great care of the customers, a large number of their neighbors should take an example from them... I will definitely come back to their place during my next stay in London...

Never had any issues in this restaurant staff always friendly and respectful food is good too.

Really nice food and good location

Mixed feelings, everything seemed so nice in the beginning but as the evening progressed it gets worse and worse. The food was mediocre, lacked a bit of soul and it’s quite expensive for a simple pasta. The waitresses seemed super stressed and rushed, they brought us the wrong bill twice and made a whole fuss about it when I kindly ask to remove and ridiculous 9 pound service fee. That really ruined it

I would like to share my review about Prezzo Restaurant in Glasshouse Street that I ate King Prawn Pizza which is my favorite I ever tasted. Also I must indicate Mr Hamit's service during my stay there that we were very glad to be served by him and thank to him anyway. I do recommend everone to have a dinner at Prezzo Glasshouse Street for one of the best pizza experience in heart of London.

No lo había sido por mucho tiempo. Debo decir que los precios no son bajos, especialmente las bebidas. Servicio un poco lento, ya que no estaba muy ocupado, pero también muy amable. Gracias por una agradable velada (Prezzo Hatfield)

The service was very fast and friendly, the staff and especially Hamit's attitude towards us was great.

Moody staff including the manager on duty that I assume was taking the food orders due to shortage of staff. As someone who works as a waitress for a living the service was terrible, we were not offered water on our table , a moody waitress came over after 1 min of us looking at the menue to ask if we were ready to order in which we stayed we just arrived to give us 5 more minutes and she looked genuinely mad at us, a young gent took or order after 5 mins and brang them over speedy which was great, we orders food with the moody manager who took our order I stated that I had food allergy to nuts she said did check the allergy list to see If I can eat what I ordered I said Yh but i didn’t feel As if she made the precautionary to let me know about cross contamination issues or to double check all was good. Food was cold took 20 -30 for a £21 piece of fried chicken crazy. Pasta was ok pretty average

Enjoyed a great pizza with their Blue Monday deal. I got a delicious pizza for just 99p. Needed to order a drink but it was worth it.

The food was awesome. I had a calzone and their pizza bread is tasty as. My friend had the carbonara and love it. Why 3 stars then.... Well the service was a bit problematic to me. It feels like we're bothering them just by being present. My friend hot cheese on his pasta, she poured 1/4 of it on him. They were right next to us and starting talking smack about other customers even though they were in the wrong. And they charge you 10% service fee..... What a shame. It shouldn't be added automatically, because I would definitely not have tipped them that much. Train the girls to do their job. This is a service industry, smiling and being aimable is a basic skill here

Super restaurant. Good basic pasta. Lovely wine. Staff excellent

On the last day in London we just looked for something that was close to us and my cousin was craving pasta. In certain areas there is one restaurant next to the next and you really can't go hungry in London. First we ordered a few tasty, refreshing drinks. My cousin had something with apple and elderberry and I had something with citrus. For dinner, my cousin had lasagna and I had rigatoni with mushrooms, garlic sauce and chicken. My lasagna came in a baking dish and was therefore still hot. Most of my pasta was really cold. The plate also looked very bland, had little sauce and was therefore a bit dry. There was no bread either. Since the store wasn't very big and the counter was in the same room, I somehow felt like I was being watched. I wouldn't necessarily recommend the place, but the drinks were a highlight.

We ate there almost every day because it was simply very good. The service was very quick and attentive. Every wish was fulfilled. I can highly recommend! We would love to come back.

Lovely food, hot when it arrived, staff very friendly and helpful. Nice experience.

Excellent place friendly staff good food

We ordered pasta. Portions were small, however had very good taste. Also tiramisu was very delicious.

We chose Prezzo for our Christmas Eve dinner, but unfortunately, our experience was not satisfactory. The food was served cold, and the quality was not up to the standard expected from an Italian restaurant. This made the special evening we were anticipating less enjoyable. We hope this was just a one-off incident.

While passing through London with my parents we stopped for dinner. The dishes and desserts are good but a little expensive though. Nice restaurant setting but too noisy you don't even feel it. Very fast service and very friendly staff.

Delicious pasta. Vegan and vegetarian options. Definitely recommended when visiting London.

Absolutamente caro, porciones muy pequeñas. El servicio es más que malo, se podría llamar inexistente. No recomendar, mantente alejado.

The food was delicious, the service was lovey and the atmosphere was amazing

only one girl on the staff was kind. Italian name but there is nothing Italian about it! Only the pizza is saved on the menu, it wasn't bad, but otherwise absolutely not! Furthermore, the English are fooled by saying that he is Italian.

Great restaurant, it was very good and the staff is very friendly, the wait for a table is OK. We had a blast 😋

The 2 waitresses were rude and constantly rushed us. They didn't even let go of a smile. We are really not well received and we quickly have the impression of being a nuisance. The food was basic not exceptional.

Good food, a bit of a rush to clean up and order food, but otherwise fine

Tasty food but portions too small.

Well located restaurant, fast service. On the other hand, very mixed reception, not a single smile! Staff who are really not friendly and who, in the middle of their service, take the liberty of going to smoke in front of the restaurant and serving customers inside in down jackets. Not professional at all... Forced to pay by card. As for the food, the service is quick and the food, while not exceptional, is quite good. However, the pasta was lukewarm… Not sure I'll come back!

Great location so so service and food

A quiet and clean place, fast service, and delicious food available to everyone

This very cute and nice gentleman served us and gave us the best experience. Very polite and respectful. Food tasty and great atmosphere

I visited this Prezzo whilst on a short break with my children. I ordered the gluten free pizza and my children had pasta dishes. The food was served very quickly and arrived luke warm. I sent mine back as it was very undercooked! There was no apology from staff. When mine was cooked again it was slightly burnt but put this down to them ensuring it was cooked. I have to say it was worst pizza I have eaten. Yes, it was gluten free but it can still be tasty. This pizza was tasteless!! My children love Italian food but they too didn’t enjoy their meals either. I felt the service was poor too no apology for undercooked food and no checking in afterwards either. Won’t be rushing back to prezzo!! Service charge added to bill and not mandatory? No discounts can be used at this restaurant either! Very poor.

Este restaurante tiene buena comida. Me comí la lasaña y estaba bien. No tan bueno lo recomendaría, pero no fue desagradable. Está bien el diseño de interiores. Pero caro para la calidad de la comida. El personal está muy estresado corriendo por el restaurante. Lo que me da la vibra de una cadena de comida rápida. Un gerente incluso le gritó a un empleado en el restaurante. Lo que para mí es un NO. Así que sabía bien, pero el precio es demasiado caro!

Very good atmosphere. Pretty good food. Fast service. We recommend if you are in a hurry.

Manager lady was horrible no experience at all

Pleasant environment, excellent restaurant and attentive waiters. The food is of a high standard!