Prezzo in City of London, Westminster

Tasty food but portions too small.

Well located restaurant, fast service. On the other hand, very mixed reception, not a single smile! Staff who are really not friendly and who, in the middle of their service, take the liberty of going to smoke in front of the restaurant and serving customers inside in down jackets. Not professional at all... Forced to pay by card. As for the food, the service is quick and the food, while not exceptional, is quite good. However, the pasta was lukewarm… Not sure I'll come back!

Great location so so service and food

A quiet and clean place, fast service, and delicious food available to everyone

This very cute and nice gentleman served us and gave us the best experience. Very polite and respectful. Food tasty and great atmosphere

I visited this Prezzo whilst on a short break with my children. I ordered the gluten free pizza and my children had pasta dishes. The food was served very quickly and arrived luke warm. I sent mine back as it was very undercooked! There was no apology from staff. When mine was cooked again it was slightly burnt but put this down to them ensuring it was cooked. I have to say it was worst pizza I have eaten. Yes, it was gluten free but it can still be tasty. This pizza was tasteless!! My children love Italian food but they too didn’t enjoy their meals either. I felt the service was poor too no apology for undercooked food and no checking in afterwards either. Won’t be rushing back to prezzo!! Service charge added to bill and not mandatory? No discounts can be used at this restaurant either! Very poor.

Very good atmosphere. Pretty good food. Fast service. We recommend if you are in a hurry.

Pleasant environment, excellent restaurant and attentive waiters. The food is of a high standard!

Manager lady was horrible no experience at all

Simple and very good. Fast service. The waitress is not very smiling, but in short a detail. The street view is ideal if you don't know who to talk to. Clean toilet 👍

Absolutely tasty food, super nice staff! If I visit London again I would definetly revisit!

Not the best Prezzo I've been to, could do with better servers as they weren't attentive.

Desde a pizza até à pasta arrabiatta, estava tudo muito bom. "Il vero sapore italiano". A simpatia do atendimento e local muito acolhedor.

We recently dined at Prezzo and the experience was rather mixed. The service was impeccable, we didn't wait long to be served, and the staff were really friendly and welcoming. The place is cozy, perfect for a quiet meal. However, when it came to food, we were a little disappointed. We ordered pizza and pasta, but the taste was not what you would expect from an Italian restaurant. The pizza dough, in particular, lacked flavor and texture — I've eaten much better elsewhere. Overall, it lacked Italian authenticity. If you're looking for a place with fast and friendly service, Prezzo may be an option, but if you're looking for authentic Italian flavors, it might not be the place.

Pizza scadente Costosa e personale poco cortese Dopo aver pagato si sono girati senza neanche salutare Forse perché non ho ordinato il dolce

For a start, let's just say Prezzo food is totally overpriced unless you have a discount voucher for 25% or if lucky 50%. The cocktails and spritz are an eyeopener since it's hard to taste the alcoholic content, and £9 is very bad value compared to what you would get in Italy in a tourist centre even. I had a pasta dish which was okay, but at £19 full price I'd never have paid that for a dish that would have cost £5 to prepair at the most . I had a bite or two of my Wife's pizza and it instantly tasted sweet, yes sweet dough. I did a little reseach and Prezzo put sugar in tge dough to aid fermentation. PREZZZO, ITALIAN PIZZA DOUGH DOESN'T CONTAIN ADDED SUGAR. The sugar is their to aid Prezzo, not the customer, and let's face it, the is far too much sugar in British food anyway. Service was very slow and we waited almost an hour for drinks and olives, a neighbouring table complained and got a discount. I have been to various Prezzo's before, always as a small group with someone else picking the venue. Never had a faultless experience and it wouldn't be my own choice.

Pasta with pancetta and chicken was amazing. Margarita pizza was good but they need some work on the dough, it has hard and chewy. The oven potatoes sadly were very dry, and they lacked butter which would save them a bit. Staff was excellent but the atmosphere was so and so. Some groups were shouting and there wasn't even music.

Amazing food as always in prezzo. Very well priced. Our server even had a bit of a laugh with our children and made them feel really welcome.

Nice place, freindly staff and good food

Pretty, tidy little place, with excellent service and very good coffee and pasta... Highly recommended.

Very rude staff. Treat you like you doing wrong for being there.

Very good Italian cuisine, friendly staff. Cozy atmosphere.

The most tasteless lasagna and spaghetti carbonara I've ever eaten in my life... I don't even understand how these dishes can be made this way. All the other customers were eating pizza. They are probably focused on them.

Long service, it’s an Italian restaurant and unfortunately the pasta carbonara is made with cream and bacon, no egg and no cheese! Very disappointed with the service. I don't recommend it or go there if you have time to waste.

The restaurant is very nice, with large windows overlooking the streets. The food is good, we have ordered a tomato and burrata salad, spaghetti carbonara and spaghetti bolognese. It was all very rich. The right price.

Really nice food good service. a bit pricey, but you are in London

I had a great time at prezzo today.. the food was delicious and service was really quick... and the staff were kind and smiling... Niki is the one was serving me I appreciated a alot here kindness

Poor service. Expensive meal. I had half a stewed cabbage on my plate. Not nice

Prezzo on Glasshouse Street in London offers a modern and inviting dining experience, blending contemporary design with the charm of Italian cuisine. Located near Regent Street and Piccadilly Circus, this restaurant is a popular spot for both locals and tourists. Whether you’re stopping by for a quick lunch or a leisurely dinner, Prezzo on Glasshouse Street provides a comfortable atmosphere and delicious food, making it a great choice for a meal in the heart of London.

My vegan pizza was worse than supermarket frozen pizza. The base was horrible and the cheese on it was the worst thing I ever had. And yes I do know that vegan cheese isn’t always great but this was way below average. The pizza was about £16. I know award winning pizzerias that sell for that price but their pizza is amazing. I strongly recommend not going to this restaurant. I have to say they did have a few vegan options which is great but none of them looking at other people’s dishes look that great.

The service is really not great. No smile…no kindness…. Cold

We usually love prezzo and visit our local branch regularly, however this was not very nice at all. The food came and was not very nice, the chicken was very tough & I only ate half my meal. The toilets were disgusting with no toilet roll & the hand dryer not working. The door to the kitchen was next door to the toilets & wide open (therefore not 2 doors between as there should be) The kitchen did not look very clean & made me feel sick Then we were automatically charged a service fee for 2! AVOID

Very bad, they were dry, and the food came cold and had no taste

Does not cater to allergies. We entered the restaurant, thinking I was ok to eat here as I always visit prezzo restaurants usually as they are able to cater to my allergies. However, we were shown to our table, asked if we had any allergies to which I explained I am allergic to onion and garlic, the hosts response was “oh no, you can’t eat here, we have garlic and onion in all sauces”, to which I responded “I always eat in prezzo and they make me a creamy pasta without” she then continued to shake her head at me and say “no, we can’t check, no I won’t ask the chef, these are our only allergens” and pulls out the allergen book, which both I and her know my allergies are not on there. We walked out. Disgusting behaviour. Restaurants should be accommodating of their diners dietary needs. We went to The Grand just down the road, fantastic service and great at accommodating my needs. I had my creamy pasta with no issues.

Very expensive - London prices though. £50 for 2 mains and 2 soft drinks. No real customer service, just a transaction. Food cooked well.

the food is ok, but expensive and it doesn't taste great

Reasonable price for the location and the food quality. Good service. If you are a tourist it’s a fair and good place for you.

Lovely place in London. A big shoutout to the manager who served us. She was very proffesional. Quick service during a busy Sunday lunch.

Fantastic service! We were blown away by how attentive the staff were, especially the manager.

The worst place in the world. Arrogant staff, they brought me food with a big, dead insect on top and when I complained about the food, instead of apologizing, the staff told me that we are sitting outside and that was normal. My girlfriend had a pizza, we returned that too because it was a pizza that looked like it was made by a plumber and not a chef. We asked for a refund and when the manager came she just brought the payment terminal, returned the money, didn't apologize, didn't say good bye and went away. Of course they kept the tip. Avoid this place in a big arc.

Had a good Italian Lunch. Pasta was really good and the quantity was perfect. Appreciate that! Yet, the drink wasn’t that well and they made it more icy. Tiramisu was too good. Highly recommend having that one :) in terms of ambience, it isn’t that fancy.

Service is garbage we asked to clean the table And they just spread it and flicked it at my grandpa . So disrespectful from them . The food was not bad but there’s definitely better.

Perfect service and really tasty food

Fantastic Italian pizza and dessert. Lovely lemonade. Relaxed and calm atmosphere only a few steps away from busy Piccadilly Circus. Charming waiter🥰

Delicious!! Near Piccadilly and all the stores for a lunch break and open in convenient hours for those of us who have lunch a little late

The pasta in the gluten-free option is not very good and is expensive in relation to quality-price

Would have gave her zero Star due to waiter telling us closing when lying close a lot later

Good Food, very friendly staff, fair prices

I’m not writing this to hurt the place or family that owns the place. Please focus on the constructive criticism as a fellow chef/owner. The hostess needs to be more accommodating. If a client asks for, at the door, something as simple as spaghetti and meatballs, two ingredients you have, please the customer. Don’t dismiss the request. I’m in business because service, excellence, and uniformity as well as an extraordinary team are job one. Zero excuses. An Italian restaurant without basic Italian staples like Campari or red chili flakes screams of lack of quality control. The service was abismal, not until the manager took over for the waiter did we receive any communication. Service is service, whether on the line or at the front - you’ve got to be on point always. Atmosphere needs to change. No feel for Italy at all. Please note I want to see you succeed, but I walked a kilometer and a half away and found everything my fiancé and I were looking for, and we were not looking for much

Spaghetti is exceptional and distinctive seafood

The food is very delicious, the salad was ordinary, but the other dishes were beautiful and I will try it again

Pricey for a tea but it was good tea. Staff is really friendly with great sense of humor. Convenient location.

I ordered lasagna - I didn't like it. There is Wi-Fi, but there are many questions to connect

I was dissapointed.. When we finished the meal they brought a bill (without asking!), we had ordered “gelato” and wine. And they brought the bill before we finished the dessert..it’s rude… and I got the second glass of wine different however I ordered the same as before I had… i do not reccommend!

The food was delicious and atmosphere was great. But the lady who served us was absolutely HORRIBLE she wouldn’t leave us to enjoy our food constantly telling us or asking us something to bother us.. Absolutely HORRIBLE

It seems we visit Prezzo on most occasions when we are in to Central London. Always good food, friendly service. We return, because it's always great, never a complaint to be had, and we've visited many times, and thought I should write a review!

Very good food. Service top. Highly recommended.

The food was overpriced, small portions and some of the items arrived warm. It took a very long time to get the attention of staff to get the bill. The toilets were horrendous and getting to them was down a flight of narrow steps with a low hanging ceiling. Definitely not like the other Prezzo restaurants we have visited in the past.

Good restaurant, good value for money for a city like London, good quality products

A beautiful storefront, a classy interior, but a haughty welcome, perhaps because we weren't classy enough for the neighborhood! A classic price for London and an automatic addition of 10% on the price because these good people don't take cash, so it's like that with tips included... In short, move on, you'll surely find much better elsewhere!

Italian culinary journey in London! This charming restaurant offers a tantalizing array of dishes bursting with flavor. From perfectly al dente pasta to mouthwatering pizzas straight from the wood-fired oven, every bite is a taste of Italy. Impeccable service and cozy ambiance elevate the dining experience, making it a must-visit for food enthusiasts craving genuine Italian cuisine. Buon appetito!

Friendly staff; busy / pleasant atmosphere ; food adequate but skimpy eg pizza toppings thin & not hot . doubt will visit again

Thank you for getting us in on a busy Saturday without booking.

The food was very tasty with a great presentation. Appreciate their efforts to accommodate our dietary requirements. Lovely place

Poor quality of food, absolutely overprized, service without a smile and interest of guest.

Incredible service and great food. Definitely a must try address for sure! Really liked the Crab & Lobster Ravioli! Louis :)

Me and my friend had an amazing dinner thanks to the kind Djallel that took great care of us

Food was very delicious. The team is very friendly and Haythem was fantastic. Thank you prezo

We had been given a voucher for or wedding anniversary. We new it would be a separate menu. But we felt uncomfortable using it. The guy that served us was really nice and helpful, but the manager came across as she would rather us not being there. I know it must affect there bottom line, us being there, but don't sell them, if you don't want to redeem them. If we ever get another one, we would swap it for something else.

Our time in the restaurant was exceptional. The staff is very friendly and the food was just like in Italy. Highly recommend.

The place is lovely visually but the food and price let's it down, me and a friend had a hummus starter each followed by a vegan spaghetti and a carbonara and a desert each plus 1 coke and a beer, the bill came to £98 I was shocked mainly because there want much on the plate food wise and the quality of the food really wasnt great. Service was great though.

Foods are delicious and prices are reasonable I’m planning to score 1 because of hostess in the entrance but luckily we got service from Hamit and he changed our mood. Note for the management if you are in hospitaliy business you should hire smiling faces in your team otherwise you loose customer and money

Gluten free garlic bread was not bread but a pizza base hardly any garlic and was crisp and dry, gluten free fusilli with king prawns very dry very little sauce and hardly any prawns, awful if you are gluten intolerant avoid

A good place to dine in central London. Next to Picadilly. Delicious food and very good service

10 x faster service than other Prezzos I've visited. Good food and decor. Friendly staff

Amazing and fast service. Big thank you to Haythan for looking after us 🥰

The food is Ok. Unfortunatly gluten free pizza base was prepered on the same table as the normal pizza base. I don't recoment this restaurant for People with celiac disease

Wonderful Italian spot with handmade pizza and delicious desserts. Stopped in on a whim walking by. We were pleasantly surprised. The staff was professional and friendly, the service was quick and the food amazing! The Sticky Toffee Pudding was delicious!

Really disappointed with the food and the cost. £6.50 for the smallest garlic bread which lacked taste or texture. My salmon salad looked like a child has assembled it. Poor I know it’s London prices but the food should be better.

Me and my children had the pleasure of eating at this very friendly restaurant.the staff where all very friendly and welcoming, and nothing was to much trouble. Had a very good range of food as I have celiac disease so can't have wheat and gluten. Will definitely go and eat there again and recommend to my family and friends.

Nous y étions le jour de l'an. Accueil sans enthousiasme ! Plats plutôt bons. Nous nous sommes vus refuser de prendre un dessert car la cuisine était fermée (?). Vers 21h30 !!! Je n'y retournerai certainement pas.

Disappointing. Rude waiter, insulted us by questioning if our child was mine because he didn’t look like me. He’s British Indian baby. Made us uncomfortable. Left early. Will never go back. Don’t waste your time, money or memories. Waiter needs to learn the art of hospitality and learn that some comments should stay in your head and don’t need to be vocalised. Spoilt the day and our trip to London.

Don’t eat there! Yesterday we went to Prezzo. The food was ok but nothing special ( we are not that picky so we didn’t complaign) but this night we got food poisoning from the shrimps. This place shouldnt be open at all. Our last day of vacation we spend in bed and nearby the toilet.. thanks prezzo…

Abbiamo mangiato qui una sera e siamo rimasti delusi e scontenti dei piatti che non avevano nulla di italiano, un sapore poco piacevole, un impiattamento inesistente, con un'insalata appoggiata nel piatto e un bacon che sembrava una pietra. È un'appropriazione culturale per semplice lucro, tralasciando ogni cura nei dettagli. Il luogo in sè si trova in una bella zona ed è carino, tranne la pochissima cura del bagno maschile, personale affabile e gentile perlomeno. Qualità/prezzo non buona anche considerando i prezzi alti di Londra.

Perfect, fitted is in without reservation, could have the table for long but suited us as, needed quick fitted before Ronnie Scott's 👍

The food was mid, definitely not worth it’s price. The focaccia didn’t have tomatoes that were written on the menu. The orzo salad was disgusting. The mixed salad looks like it’s store bought and badly cut vegetables.

Even though very busy and a short wait for a table, the staff were great and the food was good.

I loved coming here, it was a walk by and so pleased we stopped and went in. Staff are the best💗 Warm, finny and friendly. They were so good to us....thank you very much. We will be back when we come to London

Muy lindo lugar. Se recomienda. Muy buena comida. Precios bajos y medios. La atención muy buena. La persona que nos atendió, no hablaba mucho español, y mi inglés muy malo, pero tanto el, como yo, pusimos fuerza y nos entendimos muy bien con el idioma. Se recomienda.

الطعام جدا لذيذ طلبنا رزيتو ومكرونيا وبيتزا كلهم لذيذين 👍🏻👍🏻

Decidimos venir por los comentarios de las opciones sin gluten. Comimos una pizza sin gluten que estaba muy rica. No nos gustó la tarta de chocolate, una porción pequeña para el precio que era y faltaron las frambuesas.

I dined at Prezzo last Monday and opted for the spaghetti carbonara and rigatoni a lla Rusticana. To begin with, the dishes arrived in less than 5 minutes after ordering. Unfortunately, the spaghetti carbonara lacked flavor, and I discovered traces of chicken (hopefully not leftovers from another dish) in my pasta. The rigatoni a lla Rusticana was equally bland, with the chicken tasting far from fresh, possibly having spent a couple of days in the fridge.The service left much to be desired; I overheard waitstaff arguing amongst themselves while attending to customers. The overall ambiance suffered as a result. Considering the lackluster quality of the food and service, the prices seemed unreasonably high. A beer, a Pepsi, and two disappointing dishes amounted to nearly £63.I remain perplexed by the numerous positive reviews, as my experience at Prezzo failed to live up to expectations.

We stumbled upon Prezzo while on vacation in May 2023. The service was great and the food was very good.

Cold and tasteless pasta. Would not recommend.

Prices are rather expensive given the quality and quantity of food you receive. Meal was just ok, pasta seemed watery. wouldn’t visit again unfortunately.

Lovely food, nothing to moan about, and our server was very understanding of my falling over my words when ordering. Slightly disappointed that neither of us were offered a choice of sauces for with our starters, but wasn't a crisis. Surprised to discover only one toilet for gents, and according to my wife, only two cubicles for women. It felt odd leaving the loo, to be met with a queue of other men! Finally, despite a fab start, our server picked up my wife's card and used it, before my wife had finished reading the bill. Luckily it needed the pin, so not a direct problem. Just a touch presumptuous. Iced caremellatte was ideal.

Real nice so it was. Prezzos are a great spot for eating out before a show. But always advisable to book.

Muy normalito para lo caro que ha sido. El calzone muy picante, sin pedirlo así. Comida sin gluten muy rica.

Good food, needs litle bit touch WC 🙏

Extremely rude staff. I've never been treated like this anywhere. Absolutely awful place.