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4.0

Based on 818 opinions finded in 2 websites

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Nº 1094 in 2408 in Camden

Nº 168 of 387 Other cuisines in Camden

CUSTOMERS TALK ABOUT DISHES WITH..ladysnackpaninicroissantpaysandwichcoffeesoup

comment_iconOpinions

This was the best Pret I've ever been to, literally went there 5 times a week in the heyday of the coffee subscription, best staff, best jokes, best atmosphere, 5/5 especially Mariia

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Lucas Lopes II . 2024-11-07

MORE AT Google

I'm disabled good access good quality food at very good price best in London

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maggie woolf . 2024-11-07

MORE AT Google

The food here is always a pleasure. The selection of warm dishes in particular impresses me every time with their quality and taste. This chain is not one of the cheapest, but in my opinion the price-performance ratio is right because the food is really excellent. I've been here countless times and have been satisfied every time. Another highlight is the coffee: for a chain it tastes surprisingly good and stands out clearly from the typical chain coffee.

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Roman Radulov . 2024-10-31

MORE AT Google

Bought a stem ginger cookie because there were limited choice in everything. It was awful, asked team leader when it was baked, same day but she was not much bothered. They may as well shut down 73a Russell square branch.

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Uday H Ondhia . 2024-10-06

MORE AT Google

One of quieter Prets in London for a coffee, so if you want to talk and actually hear what the other person is saying unlike most coffee places, or work on your laptop it’s ideal. The aircon on a cold day was uncomfortable and we had to move tables to avoid it. A bit of an oversight by the staff.

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Kevin James . 2024-09-12

MORE AT Google

The guy at the counter was just rude. I wanted to order after my girlfriend (unfortunately she doesn't speak English very well) and just walked away. His colleague simply slapped the filter coffee in front of him and walked away. Nobody took my order request, they had no interest in selling any more coffee. Prêt à manger, jamais.

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L S . 2024-08-25

MORE AT Google

It's better to have breakfast here than at the hotel... Better and cheaper. Quality and freshness are everywhere in London! Check because some close on weekends...

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Xavier Druesne . 2024-07-09

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Person who was on the till she is amazing 👏

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Shifa Begum . 2024-05-26

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Excellent self-service chain of organic and healthier food. Sandwich, wraps, juices and salads among others

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gusnucam . 2024-05-18

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Really clean and good selection of food. Staff were excellent and when we asked for warm croissants went out of their way to offer ones just out of the oven. Made my friends day. Definitely recommend

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Fiona Winning . 2024-05-16

MORE AT Google

The staff are rude.!! Also the toilets are always out of order. 3 weeks now. I am sure they should be closed.! As you cannot serve food to over ten people , without a toilet.!!!

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Rachel Toohey . 2024-03-30

MORE AT Google

nice coffee,good and speed service, cleaness was alright

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苦苓 . 2024-03-11

MORE AT Google

Very poor service! I ordered an oat latte, I saw the waiter put hot milk on the system, this is the first mistake they made, I kindly reminded him; then he made the second mistake and passed me an americano by hand, instead of what I ordered, I found it not right then come back to exchange. They started to blame me said I ordered the americano, definitely NOT, I paid for the oat latte price! Then I asked them to check the system, they ignored me and instead blamed me picked the wrong coffee, there was NO other people waiting for coffee, I was the ONLY ONE, and it was the waiter passed the cup to me, rather than I collected it from the counter! A few weeks earlier I also experienced they passed my coffee to another customer, and the customer tasted it and found not right and returned it, and then they literally passed exactly THAT cup of coffee to me, the one that had been already drunk!! Really speechless, disappointed and shocked!! Poor service, poor attitude, just so so food… My colleagues and friends also lost their iPhones there, very very unsafe place too.

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R W . 2024-02-02

MORE AT Google

£7 FOR dry empty small portion of pasta … ????? Are u serious ? !

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Maria O. . 2024-01-31

MORE AT Google

The food has been made for a long time and is super hot.

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Enric Vidal . 2024-01-21

MORE AT Google

The chocolate croissant is amazing..👌🏼

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Khaled Alomari . 2023-12-29

MORE AT Google

My favourite pret. Great service & the food is always well presented. It is always busy & there is always a nice vibe in this pret. Hi guys I thought this was the pret around the corner on Bernard Street opposite Russell Square St. I like your pret but the other one is my favourite 😍

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Noel C . 2023-12-27

MORE AT Google

Interesting sandwich or croissant style food chain. The almond croissant is luxurious, the coffee is not bad. For a stop on the way it's fine.

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Miguel L. . 2023-12-12

MORE AT Google

Loved it! Staff was very kind, very quick to deliver and the indoors are quite cozy as well!

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Sven . 2023-12-04

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The toilets have been broken for 3 months minimum and it doesn’t look like it’s going to be repaired any time soon - we get told to go to the restaurant in front with small children who need to pee… I don’t think it’s even legal! Unacceptable! There must also be a shortage of staff - people are too lazy to throw the cups in the trash cans and the tables remain dirty for hours. Avoid!

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Marie Leuliet . 2023-11-30

MORE AT Google

Best Pret I have been to so far. The staff there seem to care a lot about the customer experience and are always happy to ask after your day. Its a bit further than my usual pret, but certainly worth the walk!

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Oscar Minto . 2023-11-23

MORE AT Google

Manager getting overly agitated with staff to "get ready for the rush". Felt a bit sorry for them 😕

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Mike Cooper . 2023-11-06

MORE AT Google

Will I am sure become a favourite Calm and quiet but human staff Nice food Thank you Cat

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Colette Connors . 2023-11-01

MORE AT Google

Crikey, the sandwiches have shrunk since my last time in Pret in 1997. Prices seem as unreasonable now as before. Must be an age thing. Just got a coffee. Good coffee ...

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Fab C . 2023-09-28

MORE AT Google

Pret in UK far superior to the ones in the US. If you're visiting UK and want a quick lunch give it a try. The sandwiches are really good and fresh. Egg mayonnaise is amazing.

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Michael Lehrman . 2023-09-04

MORE AT Google

The lady serving was really rude, I presume she is the manager. Didn't smile, was blunt. Whilst waiting for my order, another lady took my tea over to another gentleman waiting and when he declined and said something that sparked some recognition in her, she greeted him and ran off with him chatting leaving my drink there. There was one good lad working, friendly and polite... that eventually gave me my tea. Place was messy, wouldn't come back. Food on the seats, hand prints all over the windows. Rubbish left out. The manager needs an attitude check or maybe just not work in hospitality?

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Mercedes . 2023-07-25

MORE AT Google

Delicious food and friendly staff! The perfect place for a quick bite.

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Toms Strods . 2023-07-09

MORE AT Google

Just been there a while ago and asked for Cappucino and requested the only gentleman at the till to fill my coffee a bit more to the top with milk and absolutely shattered to see just now it was less than half cup despite the concerned gentleman assuring me it will be filled to the top. Literally every Pret after making assume that it will be full cup while more than quarter of a cup is just Froth but if you let it settle for 3 to 5 sec after the whole cup is brewed you should add more milk otherwise cup will be quarter less filled. Now I always request and convey it to them to fill it to top with milk but the gentleman completely brushed aside my request and normally it is 75 percent filled but it was 45 to 50 percent in this case which is absolutely unacceptable. It was less than half cup literally for 3.50 a cup.I am so so so shocked to see this kind of bad customer service.Polite but not listening to my request and who gives less than half a cup for 3.50.......I should have given 0 stars

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Ameel Dezi . 2023-07-05

MORE AT Google

What a lovely store!!! Natalia is like a breath of fresh air. I usually visit this store before and after my hospital appointments so I can either be elated or feeling pretty sad. Today was a great appointment and I was in a good mood and this was made even better because every single member of the team was smiling. They’re lovely and a real asset to the company. Totally made my day. I’ll be smiling all day now!!!

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Kate Antoni . 2023-06-30

MORE AT Google

super lovely & friendly baristas who can make a gorgeous iced coffee !!

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kate g . 2023-06-03

MORE AT Google

Best place to grab a coffee on the go!

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Kaloyan Kosev (superKalo) . 2023-05-23

MORE AT Google

COUNTER AND SEATING AREA Food delicious. Drinks, piping hot. Pleasant atmosphere; airy and bright. Comfortable arm chairs and stools. Clean. TOILET The toilet is dismal. Today, when I visited it, it smelled of a public male only public toilet. The floor had clearly been urinated on, as was the toilet seat, though an hour there had been a flick of a mop. Usually there are two toilets, though from what fellow customers tell me, it’s been out of order for a week or more. There was no toilet paper, and no sanitising hand gel or paper towels for drinking washed hands. The toilet cubicle was uncomfortable to use, having to avoid the urine on the floor and on the seat, with no way of cleaning/drying the latter. I spoke to the duty manager about the toilet and I was told, ‘we are very busy and we don’t have time to ensure it’s kept clean. I was told it gets cleaned 3x per day. The fact that the counter staff’ are kept very busy, cleanliness of the toilet is given little/no importance. I suggested Pret A Manger get someone specific to maintain the toilet clean, ‘throughout the day’. The answer, ‘you need to contact Customer Service’ about that’. I told them that I would. And I certainly will.

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Caroline Jones . 2023-05-17

MORE AT Google

Buen cafe ubicado a metros de Russell Square. Bien atendido y eficiente, con precios acordes a la ciudad. Lo bueno es que está abierto hasta más tarde que la mayoría de las cafeterías, así que nunca te quedas con ganas de tomarte una café.

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Ramiro Duré . 2023-05-05

MORE AT Google

There's no doubt this pret has amazing working hours but the service is constantly bad. I understand that I might due to the work load, but when I ask the barista to add more ice into my ice coffee(there is no ice inside when served), he first ignored me. Later when I asked again, he simply added one single ice cube into it!

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Qi Wallace . 2023-05-02

MORE AT Google

Best one in Russell Square. Thank you for the free cake the two guys on at five today(2/05/2023) were brilliant

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yusuf baker . 2023-05-02

MORE AT Google

Cibo buono Low cost, mangio sempre qui quando vengo a Londra. Frutta fresca e insalate fresche. Consiglio

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N C . 2023-04-25

MORE AT Google

The perfect start of the day! Good staff! Nice layout and chairs. Good vibe. People in this area are nice! I recommend this place strongly:)

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Dave Anderli . 2023-04-14

MORE AT Google

Apauling opening hours . Manager openly admits only subscribers come before 9 and after three . "WE HAVE THEIR MONEY SO WHY OPEN " Hence opening hours very limited. Doesn't seem right!

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Warren Jones . 2023-03-30

MORE AT Google

This is a slightly less busy Pret with ample seating indoors. There is also seating available outdoors in warmer/ dryer months.

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Didar Hussain . 2023-03-21

MORE AT Google

Local amplio con varias mesas disponibles y wifi gratis. Los precios son accesibles. El café está bien. Variedad de sandwiches. Los croissant son ricos y se sirven calentitos. La atención es rápida y correcta. Muchos locales sólo aceptan pago con tarjeta contactless.

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Priscila Diaz Migueles . 2023-03-19

MORE AT Google

Nice spacious Pret, with nice coffee and friendly staff, always use when in area and 2 mins from tube

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JerseyBenp . 2023-03-14

MORE AT TripAdvisor

The food was nice and the place was clean but the main barista was yelling at a (probably new) employee. The poor girl was doing a good job but had to hold her tears the entire time:( Meanwhile the main barista gave us a grumpy face for the entire time.

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Antonia Kuhn . 2023-03-11

MORE AT Google

Good location, good service, but there is only 1 wall plug working in the entire place. Not ideal for working for more than 1 hr or so.

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Burak Sezer . 2023-02-27

MORE AT Google

Fajne miejsce, bo całkiem tanie. Uratowało mój wyjazd pod względem śniadaniowym. Świeże i dobre. Plus za dania podgrzewane :))

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Mary K. . 2023-02-25

MORE AT Google

Excellent Tuna Melt and coffee ☕

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Ian Sparks . 2023-02-19

MORE AT Google

Me sorprendió la calidad de sus opciones saludables. Todo fresco y rico. Tienen variedad de rolls y sándwichs todo el día. En algunas sucursales solo aceptan tarjeta para hacer el pago.

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veximarce . 2023-02-14

MORE AT TripAdvisor

Nice location, staff friendly and helpful. All good. Nice coffee and egg/mushroom breakfast roll on a cold day.

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Russell Webb . 2023-02-10

MORE AT Google

The veggie mac and cheese is amazing

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Daisy Harrison . 2023-02-03

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I only buy here cause its close to my school, but the servuce is horrible, the baristas are rude and always with a grump face they talk back and complain about you, the food is always cold and they dont care about it and the drinks arent really good they are just hot and everything tastes like milk. The only good thing about this is the ambient but it is always disorganized and with them talking loud and the horrible service its really not worth it

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Sophia Horvath . 2023-01-24

MORE AT Google

De lo más barato para desayunar en Londres! Al lado del museo británico

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Hector MD . 2023-01-19

MORE AT Google

Great cafe for great bites all day long. Coffee is good and the prices are reasonable. I can hangout here all day long!

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Gokben Peduk . 2023-01-09

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¡Excelente! Nuestro lugar preferido en Londres y cualquier otro lugar de Gran Bretaña, ya que están distribuidos por toda la isla. Comida rica, sana y muy buen precio. No voy a cansarme de recomendarlos. Todas las veces que hemos ido a Inglaterra, es nuestro lugar para comer. Ya soy fan de esta cadena.

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Maria Alejandra Conti . 2022-12-05

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coffee is so bad quality now, rushed and made with bad ingredients. just tasted like boiled water

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Carla . 2022-12-01

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Staff is rude. Uncooperative, it’s my first time visiting pret and definitely the last time.

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n . 2022-11-25

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This Pret branch in Russel Square (beside President Hotel) is THE BEST Pret Branch ever! Their cusyomer service is second to none! Absolutely marvelous!!❤️💙 ALL the staff are here are really warm, friendly and very respectful! Their Branch Manager is the kindest one I’ve ever encounter in my years and years of going to Pret. He’s such a hardworking guy (working and entertaining people even when he was on crutches) Getting my morning and afternoon coffee in this Pret Branch always feels like a treat! Perfect way to start my hectic day in the NHS! Kudos to the manager and the whole team! ⭐️🌟💙

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Gretchen Tenorio . 2022-11-09

MORE AT Google

Good service, convenient toilet ^^ thank you

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Jooy OH . 2022-08-17

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Bocadillos frios y caliente buenos. Precio normal. Lavabos super guarros. Grifo de agua gratis

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Paco Hurtado . 2022-08-11

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Есть выбор для вегетарианцев. Ела грибной суп, седвич и кофе. Всё совсем свежее и очень вкусное!

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Valerija M . 2022-08-06

MORE AT Google

Terrible service, average coffee and dirty area. We had ordered 3 drinks and only 2 arrived. When we attempted to correct the issue the staff literally rolled their eyes at us and told us they had completed the order. Additionally, wait time is ridiculous for a coffee shop.

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Tristan Van Niekerk . 2022-07-19

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Nobody cleaning tables. Can’t sit down without sitting at a table full of coffee, food wrappers etc.

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Alex Plant . 2022-07-10

MORE AT Google

Just wow. There is a waiter (the guy with the braids, barista) who is so incredibly rude. Zero patience and even less education. We all have bad days but if you come to work with that attitude toward the clients you better stay at home. London is full of people who wants to work. Never coming back.

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María del Blanco . 2022-07-08

MORE AT Google

Nice food and drinks can be busy

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Bazza 266 . 2022-07-01

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I have never seen this in my life! My card kept getting declined for some reason and a extremely nice worker who saw me struggling decided to give it to me for free, please come here this is not only delicious but some of the nicest people i have ever met

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mistral galletti . 2022-06-27

MORE AT Google

in the morning around 9am very busy, but the employees taken good care of it. No eye Rolling at a special order and fast baristas.

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Pia K. . 2022-06-27

MORE AT Google

I asked for a dirty chai with soy milk. When asked what it is, I explained it's chai latte with a shot of espresso. A person took time thinking about it and was wishy washy if they can do it for me. Ultimately he said he won't do it, he can make chai latte and espresso separately but I'll have to mix it. Really?? Really?? Not only did they not know this coffee (so popular in Australia, and every other pret makes it for me), but also told me I'd need to make it myself? If I could give less than one star I would.

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Hanna Staniszewska . 2022-06-26

MORE AT Google

Average Pret A Manger but be aware it’s open from 7 so if you want an early coffee you might need to wait.

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Gabor Trembickij . 2022-05-20

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Pret have mixed sexed toilets with a coded door which prevents easy access in & out. I asked for the code & they gave me & the customer after me the wrong one. We had to wait until someone came out to let us in. They are mixed sexed toilets so I was alone in a secured area with two males. I felt unsafe. I then had to find the release button to get out as quickly as I could. If I were assaulted by a male I would have had no chance. I’m quite sure no risk assessment was done before a system which traps women in a secluded locked area with men was done. A panic buttons needs to be put in for such occurrence so staff are aware of any issues.

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doreen w . 2022-05-04

MORE AT TripAdvisor

Pret a Manger is excellent quality food at a good price and you can eat on or take a meal back to your hotel room if you feel like an evening in. Always reliably good service and quality.

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ahendren . 2022-04-29

MORE AT TripAdvisor

Prêt' the place, its where it's at. Eat too many croissants, you'll get fat. Birds are friendly, so are bats. Prêts flat whites, are really flat. (Thank you for your r

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Jackson Mahr . 2022-04-28

MORE AT Google

The worst Pret I know. This place is never clean. I arrive each morning when they open and there are tables in there it’s still haven’t been wiped from the day before. There is dust on the floor constantly. The place simply isn’t sanitary. The disabled toilet has been broken for I don’t know how long. This morning when I arrived at 5:30 am I was sat in my van and i witnessed a member of Pret staff hammering on their door to get. A lady walked up to the front door who I recognised as being regular and the member of staff turned to her and literally shouted in the face that they were closed did not open until 6 am. the poor lady looked a bit flustered and turned to walk away. I would like to add that this lady is known to be a regular at the branch and is clearly disabled and does not deserve to be shouted at I. the face. The branch itself is a law onto itself and they keep changing their opening times one week it is 6 am another week it is 5:30 am then it is back to 6 am. This review is also being sent as a complaint to the Pret head office

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Ilove Thenhs . 2022-04-25

MORE AT Google

This branch does not have a good selection of breakfast (VEGI) food compared to the other Pret branches; most shelves were empty (hot food) . In last 4 days I have tried to purchase a breakfast veggie roll, around 9 am - 9.30 am but they don't have any and the range is very poor. Most of the staff are not aware of their own products and some don't even bother to answer. It's really obvious that staff haven’t had any training in relation to products and customer service. Shame it's a nice location but bad service and empty shelves, while 3 minutes away another Pratt is with a full range of food and massive ques.

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Darshana Gamage . 2022-04-12

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Libby is the most hospitable and helpful person at this Pret with a very nice and friendly team of people. I love this PRET for a coffee or a smoothie or at times the Green tea. Best Pret in Central London I must say. Big fan!

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juristbythebar . 2022-04-06

MORE AT Google

The service has to improve a lot. Staff not trained, although polite, quite slow

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Antonio Andrade . 2022-03-28

MORE AT Google

Poor service, the customer toilet is closed all the times, we informed the manager, he doesn’t care about customer, rude and arrogant not helpful. He looks unprofessional and unhappy all the times.

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Nurul Islam . 2022-03-19

MORE AT Google

Really nice and very busy pret. Staff are always friendly and composed.

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Ricky Sharma . 2022-02-26

MORE AT Google

Just come in from a cold and windy square to a warm and welcoming Pret. Lovely atmosphere and even as it gets busier, still calm and quiet.

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Alan . 2022-02-23

MORE AT Google

The busiest coffee shop from Pret I've ever been at. However, the manager was good at managing the queues for the cashiers. despite this, I was served in a not too long time. wide selection and high quality of products and kind and trained staff. the shop was also very clean, even toilets. absolutely great service.

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Eleonora S . 2021-11-21

MORE AT TripAdvisor

They had no iced coffee in hot weather as they ran out of ice or something. The cinnamon danish was nice but would be better with a coffee! What was shocking in a pandemic, despite being quiet early evening with free staff was how filthy it was. The table I sat on was dirty as was the floor. Is it any surprise hospitality gets the blame for increasing cases of the virus?

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Liveandsee23 . 2021-06-08

MORE AT TripAdvisor

I think as to go restaurant, Pret A Manger has very friendly and informative staff among the others. Not to mention they also make fresh brewly coffee and various selection vegetarian foods with fair price.

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ramitasjourney . 2021-01-30

MORE AT TripAdvisor

I love the soups and sandwiches served here. They also make decent Espresso. I also love their pasta and salad.

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tassapau2020 . 2021-01-15

MORE AT TripAdvisor

This Pret is now permanently closed.

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Jelmer R . 2020-11-04

MORE AT Google

I don't go to Pret much but I was expecting it to be a little bit better. Neither my coffee nor my wrap were particularly impressive. The place itself was neat and tidy though. Service wasn't bad but nothing outstanding. What was really annoying though was that the only toilet was out of order.

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Ergo . 2020-10-04

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Came here to study. You have to buy something to sit in but theres a large selection of patisseries, drinks and food like sandwiches, salads etc. The manager was super friendly and helpful as I was indecisive with my purchase. The vibes for studying is not bad. Can get a bit noisy if youre sitting by the tills but away from that, its good.

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Delicha Changa . 2020-08-16

MORE AT Google

Comida variada (sopa, risotto, ...), buen café, ... Local amplio y muy cómodo similar a todos los de la marca.

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Matias Villanueva . 2020-05-11

MORE AT Google

Pret A Manger offers light meals and energy packed snacks. Sandwiches, crisps, organic coffee and tea, fresh pressed juice, fruit frizz and spirits, carbonated drinks, granolar bars, packed nuts, and assorted French patisserie (croissants and baguettes) etc. Ingredients such as apple, ginger, turmeric, lemon, rhubarb are Pret essentials serving as a natural detox therapy, which improves metabolism, immune system, and alleviates circulation and digestive issues.

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Selena Hong . 2020-03-06

MORE AT Google

Service can be a little slow when busy

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Jason Barnes . 2020-03-03

MORE AT Google

Been a regular for years. Had a terrible coffee today was not pleasant at all.

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Rofiq Noor . 2020-02-29

MORE AT Google

good place to have coffee and sandwich near british museum.

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Logis . 2020-02-27

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ロンドンのあちこちで見かけたカフェです。商品が棚に並んでいて好きなものを選んでお会計します。サーモンサンドイッチもおいし かったです。お値段が手ごろなのが嬉しいです。

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Exploration804358 . 2020-02-25

MORE AT TripAdvisor

I visit here every day for a quick breakfast. The staff was always friendly and the toilet was clean compared to other Prets. It gets too busy during the lunch time so you might not be able to find a seat.

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Billy K . 2020-02-22

MORE AT Google

Arrogant insensitve and uncaring staff. Wait... there's more. Augmentative and hostile. Just saying! 😁

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Peter Hire . 2020-02-18

MORE AT Google

I love coffee and sandwiches from here

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Bianca Daniela . 2020-02-16

MORE AT Google

I ordered the food at the till, at first i didn't agree with prices so asked for explanation almost everything then made staff take one item off as it got too expensive if you can afford pret why not

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Nadia Da Silva Walker . 2020-02-11

MORE AT Google

Toilets stink,something needs to be done

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Neveah H . 2020-02-06

MORE AT Google

Mega busy can barely grab a seat but a nice atmosphere.

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Jade-Louise Keam . 2020-02-02

MORE AT Google

I placed an order of coffee mocha sandwich and pastries 2 or 3 times but we didn't get all the goods but we ordered butwere charged for them

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Emma Shekerdemian . 2020-01-23

MORE AT Google

Coffee price has gone up but customers not informed about the increase, thinking again about going there for a coffee.

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zino souttou . 2020-01-19

MORE AT Google

Nice place even staff warn custumor to watch their belonging

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Agus Sisman . 2020-01-14

MORE AT Google

I always enjoy this coffee shop. Service is excellent and the atmosphere is peaceful. Thanks guys!

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Anthony Attah . 2020-01-08

MORE AT Google

Ofrece variedad de comida sana y apetecible a precios económicos Ojalá hubiera más establecimientos como éste en otras ciudades

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SusanaAR10 . 2019-12-28

MORE AT TripAdvisor

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Quick breakfast before a busy day, so went for the larger full English option and latte. This includes a Cumberland sausage, bacon , beans, 2 eggs and halloumi. Quick service but the eggs were massively overcooked and completely dry. Can’t fault their coffee though. Disappointing as I am a massive fan of Leon normally

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4.0

468 Opinions

location-icon108 Southampton Row
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Barista Armin made me an iced pistachio coffee. It was by far the best I have ever had. Thank you Armin, great coffee and great customer service.

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4.0

2835 Opinions

location-icon1 Ely Ct
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It is always worrying to visit a legendary pub for the first time. Will it live up to its reputation or not? In this case it does. It is tiny, very quirky and full of history. The beer is good and the very limited food offering is OK as a foil for the drink. Prices are high but overall it is is well worth a visit.