Costa Coffee in Camden

Dirty, not kind staff (all tablet dirty even if few customers).toilette out of order. Only paper cup even if you sit. Very bad experience compared to the standard of other costa coffee. Visit oct 13th at 4 PM

Lots of baked goods available. The coffee was strong. There were many seats available, great wifi, and sockets for people to work from. My only complaint is that it closes early at 6.

The guy was impatient and came off rude, lady was very pleasant

A small Costa coffee with kind and helpful staff. This neighborhood has, like many London neighborhoods, a small village feel. I loved it: simple and warm Great sandwich and snack with hot drinks (I love cappuccinos)

Just came for a quick bite and paid too much for what we got but that’s Costa for you. Basic but quick. Horrible toilets.

Staff are 10+ profissional and efficient also very friendly. I everyday pop in for a quick coffee and have all ways a great atmosphere from staff's and the caffe is all ways clean and very organised. The service is very reliable and fast. No doubt best café in London. 🙌🤗

Coffee and service are good, used to come here a-lot but the strong smell of damp made me go somewhere else on the last visit last week. Won’t be coming again for that reason.

Miriam is not always kind and speedy. If you come first thing in the morning, especially before she has change in the till, you can expect some salty. Also, make sure to read the small writing and don't expect a forgiving attitude when you skip it.

Drinks were ok. The environment is basic and unpretentious. The restroom is accessible but the sink is way too small even for children-size hands.

It’s very bad service the staff was busy to chatting with another staff I ask for a cold drink because she was busy with another staff she said I have only ice coffee the normal one and the easy one very bad

Horrible service, the employees were unfair, uninviting and continued to chat between themselves. They didn’t even give us a plate, and gave us tissues only when we asked for them. Go to other Costas, it will be worth it.

I'd like to sincerely thank Mariam for her kindness and speedy service. She told me that they're unable to serve iced coffee at the moment and I was okay with a hot drink as well but she insisted to offer it on the house knowing that I didn't come for a hot drink. Bless her, for me it's not the free coffee but it is personally a treat to come across thoughtful and smiling employees that care about the customers with a genuine caring attitude regardless of the company they're working at. I wanted to spend the time to write this comment hoping that she'd appreciate it but also so that it can be a great example for other people that come across it.

Horrible woman this morning who served coffees, rude, impolite, put her thumb in the spoon! Avoid

Costa is OK-isj. But definitely staff need to be more aware and use less the phone. I've just grabbed a coffee, and who I think, is the most senior batista was so immersed in a video in her phone, that I had to say hello three times, every time louder. The second time something she probably heard something and moved her head to thr kitchen and finally when I scream she looked at me. She never apologised, and tbh, she did not make a good coffee! Terrible customer service!!

I would give it a 0 but I can’t The staff a young lady with glasses and reddish hair was so rude and made me the wrong drink then refused to change it and told me to leave, I’ve never been so disgusted in customer service- never again CLOSE THIS STORE DOWN

Large spacious Costa, lots of seating, staff are friendly and helpful

refused to serve although it was still going to be open for a while

It's the second time in a row these guys forget addons in the order. I pay for certain stuff, where is it??!! Annoying

Expensive for what they offer. Delicious coffees

The staff are too busy chit chatting in the back room to see people come in and walk out with food and not pay for it, staff also just watch people spill there drinks and not even off them a napkin, no hospitality skills or people. And pack up way before closing time, and playing there own music louder then the music that’s already playing

Bene ma nn benissimo,il mio dolce era buono ma nn eccezionale,la mia amica ha preso un cookie che nn era friabile forse vecchio, cappuccio ottimo a me è piaciuto

I pop in here almost every day. The ladies and the manager are so friendly and welcoming to me. They always take the time for a quick chat.

I am Muslim and I was sent pork which is against my religion which has left me feeling very much violated and will be considering ordering ever again

It was Sunday morning, not a lot of people about. The young lady, am I allowed to say lady? Barista was brilliant. Very courteous and very professional. Well done.

Kind Female Barista made me another espresso as mine had gone cold by the time id come back. Wasn't expecting such nice service.

محل قهوة معروف وله فروع كثيرة براند بريطاني القهوة جيدة والجلسات مريحة التعامل راقي

Relatively close to Kings Cross, quiet and cozy coffee shop . Good coffee and very good service from Mariam

Love costa, their coffee and other drinks are amazing and the food is great to.

-Poor service -Food was meh -Drink had no chai flavour when I ordered a chai latte -Served in disposable option and not asked if sitting in which I was -Not many vegan food options -When disposing of rubbish the staff member said it was ok for me to put a drink in the bin that had ice in it when I wanted to empty it first so the bin had no liquid in it

런던에 있는 동안 1일 1코스타 했습니다. 친절합니다! 맛은 쏘쏘!

Dreadful. Walked into this branch and into a brewing argument between the 2 front of house staff. There were a few customers present, and when I made my order of the morning meal deal and mistakenly chose a sandwich instead of a bap, the Eastern European lady who was serving me, rudely challenged me at the til to return the sandwich to the fridge...which I had intended to do once the sale was processed. She was giving off awful vibes, and I watched her while I was seated, go into the office section and proceed to scold her colleague! The noise was filtering into the cafe. They left the desk completely unmanned, meanwhile a lady came in to purchase a sandwich and stood there oblivious to what had occurred. I timed it...she waited no less than 5 minutes, when I decided to go to the desk, and let them know that while they were in the office arguing, this lady had been waiting patiently. The Eastern European woman, is seriously prejudicial...( it was not lost on me that both I, and the woman she was arguing with are people of colour) and her manner and tone were seriously discriminatory. I happen to live 1 minute away from this branch and would like @Costa to investigate this unacceptable behaviour

Pretty fast service and friendly staff. Good choice of drinks and treats.

Fauteuils très confortables et ambiance cosy qui permet de couper de la vie rapide de Londres :) Serveur sympathique et non condescendant malgré notre mauvais accent anglais, et les cafés sont très bons !

The white lady with the dark / dark red ish hair is so rude. Asked her for something she sighed,rolled her eyes and took a deep breath?? confused, bad customer service! I asked her for a cup of glass ( it’s free, every costa and Starbucks give it ) and she said she doesn’t allow it as if her dad owns the shop 😂😂

The delivery man was so very efficient. They sent us the wrong items

when I came into the store over the weekend i was met with a rude male who looked to be in his early 30s and short. He took my order in a very aggressive tone and was rushing me to hurry up. He then muttered something under his breath about me wearing my pjs. This is not good enough… step it up

The sandwiches were delicious, the same goes for the Tea, although the barista got the tea mistaken twice. The price is ok, the expresso is very expensive. The place itself is ok, but the staff needs to be way more friendly, maybe we were unlucky but both waitresses were rude. As a waitress myself I know sometimes its hard to be always super nice but there's a limit.. Reccomend it for the food, dont recommend the service at all!

Nice place to start your day with coffee and pie.

Always love a good Costa. They always feel very New York when you're in them. The customers not being from NYC ruin that but overall still gives me that vibe. Friendly staff.

Coffee in UK rare to make it hot even if you request it,Costa is the nearest to getting hot. Just lip service in UK is just that.

Tres días que vengo a desayunar un café con croissant, 5 libras. Y el baño siempre está cerrado. Me parece muy feo y muy sucio. No son simpáticos ni tienen ganas de limpiar el baño.

Toilets are out of order, staff is not helpful !

Barista was rude and unhappy. The toilet was out of order ( which I believe was not reflecting the real condition , I think they put the sign just for not to clean up the toilet frequently)

Popped in with my wife for a quick hot chocolate to keep the cold at bay. Staff were very pleasant, helpful. The premises were clean, couldn't ask for more. The beverage itself, perfect. First time ever tried their hot chocolate and it did the job.

It is not nice selling 2 days old (at least) croissant without let the customer know

Finally arrives with no toasties, just coffee and crisps. Try calling the restaurant phone number doesn't work, asked for money back. Let's see if I get that back. Why does the phone number not work. Why did it take 45 minutes, why did they deliver 2 of he 3 items.

I usually don't leave bad reviews, but when the worker comes to us giving us free pies asking for a good review they should make sure they deserve it. The didn't have big straws for a drink with bubbles(bubble tea style) so they give me a spoon for a drink, the bathroom was closed at least from 16:30(when we arrived) and they close at 18:30 so two hours before closing. Around 18:00 they kick you out of the sitting area. Girl stop asking for good reviews and earn them.

Best atmosphere I've ever seen in rest of the Costa's. Lovely staff and great coffees...

First time visiting this particular Costa, and I had my favourite drink - Belgium chocolate frappe. But I didn't get enough cream on top cause they had ran out. Hence why my 4 star rating.

A great brekky experience. Very good large latte with almond milk and Earl Grey tea served in a teapot

Great staff, friendly, with great tasting coffee selection and lots of food choices. Lots of locations.

Bien. El café pequeño es como el extragrande, la pastelería rica y el precio el normal de Londres.

Awful service, woman serving was rude. Gave us a pot of tea and when we said we didn't order it her response was " you did ask for a tea", we definitely didn't. Ordered 2 scones to be given clotted cream that was 5 days out of date.

If I could give this place ZERO stars I would. Worst customer service I’ve ever received and from the manager especially. On Saturday we stopped off for breakfast before beginning our bridal hen festivities at a place around the corner. As only 2 of us were hungry we ordered food to eat in. This was at 11am, only 4 other tables including ourselves were occupied. As we waited for our food a worker who we believe to be the manager approached our table basically telling everyone else to order food or leave as it’s a busy time and suggested that we pay for food or leave. I’d like to reiterate that the place was empty. Staff were waiting around doing nothing. I believe we were discriminated against only because we were wearing bridal sashes. If we were without it he wouldn’t have said anything. We weren’t disruptive, literally just starting our day!

Stood in queue for 5 mins while staff watched someone paying with about a hundred coins

The place is well clean, great coffee and amazing staffs. Plus super fast service.

The staff here were very friendly. I never thought I would rate Costa highly, but they also served me a free slice of carrot cake at the end of the day, which was a nice touch and might I add, quite tasty.

Really nice and clean. Very helpful and friendly staff .. plus the best carrot cake ever!

Good place for studying/working. Lovely staff. Quick service.

Great for your quick snacks and a cozy place to have a chat with friend’s & other’s

Good coffee and nice staff they knew what they were doing and had a smile: ) look it's costa if you like the taste then this is a good one plus they had almond milk, plus the venue was clean.

Lovely service, clean and a nice branch to chill! Kind staff

Excelente desayuno, variedad de dulces y gran café

Cute place but the staff was rude and unprofessional.

Lovely staff, clean and welcoming atmosphere

Excellent service and good choice of toasties and desserts!

Like every costa - same as always - they need to give more special offers.

Really poor service staff too busy talking to each other... Got my order wrong twice

Excellent service and well prepared coffe!👌

Have been to this Costa on numerous occasions the coffee has aways been good but on this occasion below average you should always ask the customer if you give them skinny milk because it’s not that good in a cappuccino but I didn’t want to make a fuss the girl was very polite I am shaw next it will be 5stars

Really nice there my cousin & me visit lots of tomes...staff really nice 😀

Good Covid-19 safety measures, friendly and efficient staff, nice selection of hot and cold snacks and the coffee was fine too - not quite strong enough for my tastes but not bitter either.

I love the hazlenut and almond latte plus - it's not overly sweet and a great way to sneak in some extra protein. One of my favorite drinks at Costa. Their app has also made it super convenient to order a drink and quickly pick it up while also collecting points.

I had a nicce cup of White Hot Chocolate with some marshmallows on top. It was very nice. I love Costa's variety of hot chocolates.

Nice Costa, however getting drink wrong a couple times and blaming it on me isn't very nice.

its costa, who doesn't love costa, it's close to my college and kings cross station

Just a stone throw from Kings cross station, freindly staff and great coffee. 2 tables to sit outside ane do some people watching.

The best cappuccino and muffins ❤

Piccola caffetteria della nota catena. Buona scelta di paste, dolci e caffè anche da asporto.

Uno de los mejores cafés se disfrutan en Costa Coffee, el ambiente es acojedor y la atención es muy agradable.

Vine aquí solo en enero. Soy un estudiante de Irlanda, así que intenté usar mi tarjeta costa pero no funcionaba, lo que sospecho fue porque era una tarjeta irlandesa y no inglesa. Las chicas detrás del mostrador fueron muy serviciales y pasaron el tiempo tratando de que funcionara. Dije que estaba bien que no funcionara porque es una tarjeta irlandesa, así que me dieron una nueva, por lo que estaba muy agradecido. El café en sí era muy sabroso y la leche de coco estaba muy bien hecha. (Yo también soy barista y sé lo difícil que puede ser trabajar con ciertas leches vegetales). El lugar en sí está limpio, y si alguna vez vuelvo a la zona, volveré :)

Myself and my mum are in costa Grays every day. The service is excellent the staff work very hard.

Caffetteria con una vasta scelta di brioche e vari caffè anche da asporto

I expected Costa Coffee to have some expertise in making cappuccino. Sadly, at the Gray's Inn Road branch, the assistant seemed to specialise in hot milk. The cappuccino had no foam and not a trace of coffee. I wish I'd had time to complain but I was in a rush for a meeting nearby. Cafe Nero offers a far superior experience.

The place and the servers are smashing but Costa Coffee is horrible, just bitter slop. If you must drink coffee while out you are far better to find a Lavazza cafe or a good no-name cafe that cares. While you're at it pick up a bag of Lavazza for home and bin your Kenco.

Same as any other Costa coffee shop, small area to sit outside in, only downside is it's a busy road, but that's not Costa's fault. Staff were good, coffee could've been a bit warmer, but that wouldn't stop me going back

Not sure of the set up in this Costa but I've never waited so long for a couple of drinks to be made - and it wasn't busy!

Caro y la chica que nos atendió no se enteraba mucho de cómo poner las ofertas. Nos fuimos de tanto esperar.

Very nice place. Cosy Costa not far off the hustle and bustle of King's Cross but still quiet and peaceful.

Very nice, clean, spacious venue. Good for catching up for quick meetings.

Netter kleiner Laden zum Frühstücken oder einfach mal für Zwischendurch.

Great coffee and place to meet for a chat

The girls working at close today had the store extremely clean and ready for closing 30 minutes before closing but basically refused to serve during the last 20 minutes. They were serving take away but no customer (around 7) decided to buy anything. When writing this review there is 13 minutes of the store being open. The ladies relaxed during the last 15 minutes of the store being opened.

First experience for this brand, Amazing lady manager with lovely smile, so kind, polite and friendly. I think the best brand to go

Fantastic and friendly staff, coffee was good

Great place to have breakfast. Very nice staff.

Costa It is a very good place to make a breakfast in any locations of London.

One of the better ones of the most popular franchise.

I had an afternoon visit to Costa Coffe in Pitsea about four weeks ago with some friends. I got my order and proceeded to our table I laid the tray with drinks and cakes on our table and went to sit on a stool which just seemed to disappear from underneath me, causing me to fall onto floor and hit my head against the wall. I was assisted to get up onto my feet and a kind lady gave me a conventional chair to sit on. A very nice young lady came and put a cold compress on my head and my wife helped to fill in an accident report form. I was to say the least very shaken I did not need an ambulance as no bones broken, but I did have severe bruising to the right side of my body and a stiff neck and bruise on my bottom as well as my head. The young lady who came to my rescue offered me drinks but I just wanted to go home she was very attentive and polite.She said someone would contact me in due course regarding the accident over four weeks later I still had no contact from Costa Coffee customer service. So I contacted them myself, all i wanted was for someone to contact me to enquire if I was OK. The stool's in question are still in use in the Pitsea costa coffee so users please be carefull if you use one of the stools as the next person may not be as lucky as I was .I spoke to a customer service lady who was very apologetic and said she would send me a coffee club card which I received giving me a pounds worth of coffee club points.which I felt added insult to injury. I do not need a pounds worth of points I wanted Costa Coffee to realise that they need to value their customers as they are worth more than pound which is insulting all Costa customers.

Racist staff and supervisor DO NOT VISIT!!!