Pret a Manger in Coventry

I forgot my card today and was very kindly given the food I ordered anyway. It was such a generous act of the staff. ❤️❤️

Exceptional from Pret, again. The hot wrap was excellent, the baguette perfectly balanced and the Portugese tart was beautiful!

Absolutely terrible, they always put the food that nearly expired on shelves to sell and hide those fresh things behind, for example, fruit. The quality of food is so bad.

Absolutely delicious and so fresh, the delivery driver was very friendly and polite

said order was cancelled so ordered somewhere else ended up with 2 deliveries and food went in bin second delivery

Delivery order ruined by spilt coffee. Nothing edible. Called the phone number listed on google to bring to their attention. Three attempts, no-one answered the phone.

It's a cafe, it's not a mistake. Its baked goods are hot and fresh, the coffee is strong and concentrated, the service is fast, its sandwiches are varied and fresh, and the place is spacious and clean 👍🏻

Local protests by students last month about this Pret. I sent a polite message to the main Pret customer support on their website to ask if details were true, but no response. Sent another follow-up a couple of weeks later - and still no response. A lack of respect for their customers - and if student protesters' message is true they (the company as a whole) also have very poor moral standards.

Usual fast food offering, but at least some fresh salads.

Busy with students. Coffee is nice but there's almost NO GLUTEN FREE OPTIONS. They used to have a great selection of sandwiches and even some sort of meatball thing. Now it's just brownies and crisps...

Incorrect order received on Deliveroo.

It was amazing..iwas so surprised but wow the best meal I've eaten,was amazing

Quick service on a busy opening day. Good range of snacks available even though it was late in the afternoon.

Not impressive at all too busy and slow service. Over priced too

Couldn't use Club Pret Subscription… But other cities can…

Wrong order arrived and nothing done about it.

Why can't I use subscription membership? There was no prompt at the time of booking. I stayed on campus and couldn’t use it at all.

Pret store on campus at Warwick University, busy but clean. The drinks were hot, well made, and the food as expected. Good....all round.

Great service from the Lightskin guy 👍🏻👍🏻

A great place, the food is delicious and we feel that it has quality ingredients, very nice to sit and work, plus the staff are adorable

I was told that Pret subscription is not allowed to use here

The general cleanliness of the store was poor - tables weren't necessarily cleaned after others had used them.

It seems that the stuff is used to bully students. Unacceptable behavior.

In what universe does it make sense to have cafe tables with grooves in the top surface? They were clean on day one and never again.

Pret sub don't work here no more 😢

I used to go here every day to grab a morning coffee, but now they've stopped accepting the Pret subscription

I went with my wife today, Sunday at around 2 o’clock. The staff had the front door wedged open which is a complete waste of heat and had music playing far too loud, I asked them to turn it down, which they did, but it was still too loud. I go here quite often on a Sunday and it’s normally OK, so it seems like, maybe there’s a new member of staff who likes loud music?

Polite notice: I knew it would be a bad service from the moment I smiled at them but they didn't smile back. Really bad service. In here today around 11.30am Saturday. Not even a thank you or you're welcome from any of the staff (it wasn't busy either) . Just had my drink shouted at me. I used to work at Starbucks so I do know how stressful it can get and slip ups are always made of course- but this was my whole experience not a greet or thank you or you're welcome at all. I know customers can be rude but we aren't all that bad.. It's not cheap here either. Please please learn the manners especially when it comes to nice polite customers. Come on guys

Great quality cups, they have supplied my Christmas tree for three years now for the cheap price of 2 month subscription and 100 cups collected😍 coming back here next year

Good coffee and staff, but having four people taking orders and three taking drinks is insanity. It takes 5 seconds to take an order and 60 to make a drink. Let the queue build up a bit!

Very similar to another sandwich shop with the same name

One of the better coffee shops on campus.

reasonable fast and efficient on a very busy day. Nice coffee also😊

One of the worst prets I have been to. It is very popular on campus but does not do a great job of getting the line to move quickly. Also while the standard of pret coffee is normally very high, sadly the usual high standards were not reached here on my visit

Overall the Pret Experience is always good, but in this place some of the staff probably don't like thier job and would never smile at you. I have been literally yelled at one time telling me.. oh we are closed. Well could have been a bit polite.

Good health selections, quick friendly service

Nice place for a quick bite and drink. Amongst other places around the University of Warwick plaza, not far from the Rootes supermarket. Plenty of seating around the plaza when the weather is good.

4 stars because the place had a lot of wasps. If they could improve that, it would be 5.

Dizzyingly fast service. Thank you again for serving us quickly :)

Doesn’t deserve the 1 star but none isn’t available. Sent wrong item even though labelled correctly - disgusting vegetarian option instead. Called Pret, they knew about the problem but were unable to send replacement. Told to request a refund myself which is impossible to do with Just Eat. I have a detailed picture to email as recommended but where to? The guidance says email below, there isn’t one. What do you recommend?

Really good food and customer service. Coffees can be a bit bit improved especially Cappuccino. Though, Mocha and Hot chocolate are ❤️

food stacked poorly in bag, coffee was entirely spilled over everything else

Baristas keep changing and so does the coffee taste. But one of my favourite places to grab a quick bite. The Cafe is set up on a beautiful location and hence always crowded.

Remember!!!!!! It opens at 9 O’CLOCK on Sat and Sun!

Amazing staff they are so thoughtful and always rushed off their feet, foods good

Loved the coffee and the staff are lovely. They need more staff though!!!! And the staff that they have need a raise!!!! Please give the staff more money, in fact double their salaries!!!!

Lines are longer than aalyas daddy long legs but uni survival kit as Rhea says.

Pret.. is a wonderful place for all Coffee Lovers out there. Amazing coffee served within less than 5 minutes. The workers are very decently trained and well organized place for quick bites and drinks( Coffees and Teas). Has many offers if you can grab some memeberships.

Visited this Pret today after most of the students have gone home for the Easter break so it was fairly empty at 11.30am. All clean and love that it is light and bright. Had a drink, one of their mango pots and a chocolate/almond cookie (which was fresh and warm). There is a also a section with plenty of plugs for laptop. Have been here a few times mid-morning during term time and the queues are usually very long (and don’t move as quickly at the Prets in the centre of London or airports that are super-quick). If you go outside of their busy times then a good bright clean Pret.

Only branch in Coventry, too far from city. Plus i felt outside uni customer may not be welcomed.

Good place to have a snack, even a full lunch.

Very slow staff. Some of them are rude. Always something wrong either they wont accept cash 1h before closing time because “they already counted the cash” (probably to finish earlier) or just randomly wont accept it for no reason. Or no iced drinks. Last time, after queuing for 15 minutes I was told “no iced drinks today”.As it was not the first time (more like the 10th time) I queue for nothing, I suggested that they write it on the door when they decide not to take cash or run out of something this way people don’t waste their time queuing for nothing. The girl with glasses waited until I reach the door on my way out to yell hysterically “have a nice day”. Very unprofessional. Maybe you should stop hiring students…

I ordered 2 gingerbread men biscuits and only received 1. I asked for a banana and received an apple. I applaud them for delivering on a day like today but not impressed with my order to be honest.

Missing item and a little late delivery but the rest of the food was delicious!

Tends to be understaffed at peak times with long queues forming. Otherwise your reliable corner Pret.

Ordered meatballs protein pot and they sent Tomato Soup!?!! Why?

No cream to put in my coffee , what is the world coming too, also very expensive

Nice selection of food and drink but always a queue , slow staff or too busy ? Who knows

leaked everywhere in the bag not impressed

We love Pret so much we go every weekend and are favourite person to serve us is Matt

My order was missing an item and this seems to be a problem with the Warwick University Pret, as the last 3 orders I have either had missing items or incorrect items, so there is clearly an issue when the order is being picked.

Item missing - no love bar was included. Please can this be refunded.

Come here if you want to wait 30+ minutes for a drink. With the queue 100 strong and stretching well out of the door, you think that the restaurant must be working hard to catch up and serve everyone quickly. But when you get inside, you often find there is only one till open and the staff appear to not care at all about your wait. What an insult!

Long queue and waiting time. Average wait time is 10 min. Not worth it. Most of the time, there only 1 billing counter operational. Self service kiosks can significantly reduce the wait time.

Terribly slow. No system between tills and barista. Barista kept picking two random waiting people and asking 'what did you order?' Took 20 mins for a coffee, and it can't be unusual to be busy there, surely?

I only received one out of two sandwiches ordered and only received 1 cookie despite ordering cookie bag.

Classic but perhaps the portions are less generous than in France

Have to ask for coffee "extra hot" otherwise it's just warm. Ran out of dairy milk the other day and I'd queued for ages but no one said. There's a shop a few metres away so can't fathom why they didn't just go buy some. Gets super busy and queues out door and across amphitheatre!!!!! Staff are lovely though, and nice place to sit and work. Most tables have plugs near or on them.

The coffee are very good. Some would say they're the best in campus. And with the subscription, it's the most affordable place in campus.

Lovely food and prompt delivery. Only problem is that the croissant was missing.

You threw in a croissant for free. Absolute legends!

great experience, relatively fast compared to most places in the area, nice staff too, good at putting up with the nonsense of the first years

Not even 2 pm and they don't even have the right stuff for an espresso. Odd for a coffee shop.

20 quid monthly coffee subscription OP

I like the salads there, the box salad with chicken is the most recommended

Sandwiches were pretentious and inedible, I just wanted an inexpensive hot tasty sandwich but most of it was the bread with bird seed in it, that is difficult to swallow. (I have muscle issues) I wish there had been a Costa on campus or something not so expensive, as students need good value food. Coffee was meh and cold. Really disappointed. There were several fridges but most of it empty and no one restocking. Would not recommend. On the plus side it was clean and had an outdoor eating area. It was accessible in a wheelchair but when looking for the toilet (not in store) not enough room between tables to manoeuvre without knocking into someone.

Polite and helpful staff! Very clean and set out.

Nice branch of the chain in the university of Warwick central campus. All your pret favourites sold and plenty of seats both inside and out

I’ve ordered from this place alot. Food is alright for something good but the staff are incompetent. I’ve had my items completely missed of twice now back to back. Never order from this place if you expect to get all your items!

Friendly staff, well stocked with snacks and paninis etc. Sadly NO DECAFINATED beans.

Poor quality coffee,, cannot comment on the food

I am EXTREMELY angry about the order that I placed on Sunday 11 July at 16:10. At the VERY LEAST, I expect Pret A Manger to repeat the order, and deliver it to me, TOTALLY FREE OF CHARGE when they open again on Monday morning. And to first liase with me about the time of delivery. Acquaint yourself with the details! If this doesn't happen, then I will take this further. Possibly resulting in Pret A Manger being thrown-off Just Eat, or even the closure of Just Eat itself. Professor Hank Robinson.

Notification received at time order should have been delivered that it was only just being collected. Driver went to wrong address as well

Excellent - treats for Father's Day!

It was a goo experience quick and easy service

Food DID NOT GET DELIVERED AT ALL.

I ordered two cinnamon danish, and received two pain a raisins. So nothing I actually wanted (and not what was paid for.)

You can exploit their coffee membership to get free coffee forever!

The team here are so friendly. There are often very long queues but you can expect your drink to be served quickly with patience and a smile. (At least, I’m fairly sure they are smiling behind the face masks!) I really enjoy getting a coffee (or other drink) and maybe even a pain au raisin.... 🙂

I have put 2 refunds through... 1 as the warm food was stone cold.. and one of the caramel frappe was not in the holder right so had leaked out and the granola pot had been put in on its side so had come open

Mostly good, however sometimes the restaurant makes substitutions and I end up with products I didn't order, can't eat, but paid for. When Pret finds its out of stock of something ordered, instead of guessing what customers want, it would be better to give a voucher/discount for the next order.

This is my first time with just eat. Very pleased with the delivery cost and arrival time. Food was very delicious! Thanks a bunch 🙂

Food was amazing, fast delivery!

Food still hasn’t arrived and I am having no help to sort it out from just eat

Arrived on time. Delivery drive wore mask & held bag open for me so no contact

Always enjoy the food from Pret. Fresh and delicious!

Fresh and delicious food as always. Hands down the best place in the city for vegetarian/vegan food

My food didn’t even arrive even though I was charged for it. Restaurant were very rude on the phone and offered no help at all.

Food is really fresh and tasty, got here quickly

Excellent service and quality healthy food, highly recommend!