Pret a Manger in Rugby

Enjoyed pumpkin drink excellent service izzy and Beth very welcoming

Brilliant customer service every visit.

Sign at the front says open at 6am. If this is incorrect take the god damn sign down!

Great coffee and staff are always charming and helpful. Kian was delightful.

Coffee was cold, only bar seats Breakfast roll was ok

After a tiring weekend driving to and from Manchester back to Suffolk to help our daughter move house how lovely to stop at rugby services both times and be served by such a pleasant young man. A lovely greeting and welcoming smile. So much better than Costa and the coffee is nicer too! I think his name was Josh. Well done to him for making us feel welcome and to Pret for employing such nice staff

No subscription use? What a joke, I will be cancelling and having nothing to do with this abusive company.

Date of of experience Sunday-Oct 8th-2023 around 1.30pm. As ex employees of pret myself and wife decided to pop in & got horrible service by 'Yasmine'. 1st- after saying take away and pay didn’t offer a bag straightway & 2nd when waited by looking at her she offered a bag and instead of putting foods from basket/offering to put in bag she kinda threw away the bag towards me.Such a appalling service! It wasn’t busy so i guess it's just another Racist person or Pret lowered the standards or Pret doesn’t follow the same standards at services!

So happy we have a local Pret opening near us as I love their coffee. Just very disappointed about the attitude of the manager or supervisor of this new Pret . He was very unfriendly and unwelcoming and almost angry to be there . The rest of the crew lovely smiley young people If only the manager was as friendly as the rest of staff I would visit every day.

Cash friendly 😀Nice coffee, a little expensive

None of the staff knew how to make a caramel frappe, so I had to order a different drink!!

Miło, czysto, przyjemnie. Polecam

Never had such terrible service. Girl struggled to make eye contact never mind take my order. Barely even said a word to me. It's not even like they were busy. Need some training on customer service.

Haven .... clean and tidy ... great igiene staff .

Do not accept pret subscription as they are a ‘franchise’

Avocado and olive sandwiches are the best! Friendly staff, great food.

Nice cappuccino! Extra hot chai latte wasn’t even hot enough. And you cannot use your subscription to 5 hot drinks per day with them. They are a part of Moto services.

Don't have pret subscription. Very sad

No vegan options available despite pret’s promotion saying they are available. We went there and they had none. Made a special detour on our journey since this is the only Pret for miles so quite disappointing.