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4.5

Based on 4 opinions finded in 1 websites

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Nº 50 in 263 in Crawley

Score
OpinionsNoteTripAdvisor44.5

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I was delighted at the level of attentive service here by the staff, who I believe make the difference to a good dining experience to one that is poor. The attention to detail was second to none and the food quality was outstanding. If you are facing an exhaustive travel itinerary, this is one place I would recommend. I’d also like to point out a key member of staff who went above and beyond my expectations called Aslam. Very kind and attentive service for an exhausted traveler. It’s a lovely peaceful and tranquil environment despite being at the airport.

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What an experience, half-expecting Ant & Dec to pop out and reveal it was all a prank and I had actually won a vacation. To begin with, the table they gave us was too small for our group. We had to request forks more than five times, and when my starter finally arrived after being initially forgotten, I had to eat it with my fingers. They forgot two main courses and took over 15 minutes to bring them out, one of which was incorrect, leaving one person to dine alone. The place resembled a construction site, and the air conditioner dripped water on us, giving us an unintended shower. When we complained, they merely sent out a belly dancer to distract us. Despite multiple complaints, they still slapped us with a £51 service charge.