Based on 120 opinions finded in 1 websites
Based on 120 opinions finded in 1 websites
Nº 584 in 1264 in Lambeth
Opinions
This pret is extremely busy throughout the day, but the staff are always so friendly and very efficient. Big thanks to Kabir. Always welcoming..
Johnyc . 2024-03-02
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My all time favourite in London . Starting from their Berries , the Protein boxes , the chicken cream cheese arugula salad , to their croissants , toasties and soup ! So delectable
Shalini G . 2023-12-08
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Just wanted something hot so popped in here on a dash to the train @ 8.30pm. Grabbed the prosciutto Mac and cheese. Customer service = very poor with attitude. Food = ok, lukewarm and salty. Compelled to complain to pret as used to love their stuff but now everything has gone south (based on other fairly recent visits as well) but can only contact them via Facebook messenger between 9-5 mon-fri so am guessing they are really not interested in what their customers think or how their staff treat their customers. So popped my views on here instead. Last ever visit to pret! Thanks
sandieb15g . 2023-11-01
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Exceptional customer service from everyone at Pret A Manger Waterloo station, all staff work exceptionally hard serving customers continuously. I go back regularly with my subscription and always greeted with a smile and first class service. I would recommend that all staff are considered for bonus. Today I was served by Gosia and exhibited exemplary customer service. 🌟🌟🌟🌟🌟
Navigate56863844192 . 2023-10-27
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Waterloo Station - Worst Service and Attitude of all Prets wpuld say. Mediocre coffee at best, minimal customer service, spend £10, they have run out of sleeves and wanted charge for an additional cup….Not ideal I know but the attitude about it. ..not even a sorry we can’t,…just awful since brought out. Will avoid all outlets in future and would urge others to visit far better outlets as FSB/Pure/Benugo or better still an Indeoendant who can make a proper decent coffee…
Adam C . 2023-05-04
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Só vejo vantagens em ir na Pret a Manger. A comida é ótima, de qualidade, variada e o preço é super acessível. Meu preferido é o Mango & Banana Sunshine Bowl. Delicioso!
mariacarolinacpaiva . 2023-03-03
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Bad coffee almost almost every visit. I ordered a very expensive flat white; the drink was way too hot, definitely burnt & the milk hadn’t been steamed properly so had no smoothness to it. I think the barista’s need proper training. Can’t charge that much for what you could get from a coffee machine. See you at Nero.
samuelbJ8466JD . 2022-12-11
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terrible, TERRIBLE service. the workers all have awful attitudes, there is non existant managment and the place is an absolute mess by the barrista machines as the workers run amock or disregard their responsibilities. This isnt just from one visit - i go past here regularly and its always the same, no other pret i have seen is this badly run. Avoid. They have messed up so many orders of mine and the people around me, i once seen them trying to write orders down on a wet tissue as they where so un organised. Would never recommend this particular pret
Andrew_Fleming_1985 . 2022-01-26
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What used to be the only but unique choice of ham and sliced boiled egg muffin n had been joined today by egg omelette and bacon. Although only 8.30am I chose the last ham and boiled egg muffin available. The muffin itself was of a firmer sourdough variety and the piece of ham was rather de minimis, perhaps they had almost run out of ham before making this last muffin. An espresso was strong and frothy but hard to find a stick to stir in some sugar. Even with the removal of at least half the window stools there was no difficulty finding a seat. Still with less than half the usual number of customers. Oh and the prices have gone up.
futtock21 . 2021-06-04
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One of the few things I’ve missed during lockdown is an opportunity to break a journey to court with a quick breakfast in the Pret A Manger on Waterloo station. Stools at window seats afford a great view over the station concourse and a hustle and bustle from which those inside this bubble are taking a temporary pause. London main line stations such as Waterloo and King’s Cross are the only places, so far as I am aware, which instead of the standard range of baps with bacon or sausage with omelette, substitute a version with sliced boiled egg and ham. Why Pret A Manger offer boiled eggs and ham only to commuters in select locations I’m not sure unless they have a shorter shelf life than the others and are perhaps confident they can be consumed more quickly I’m not sure. But I’m pleased to report this is still available here post lockdown despite much smaller numbers commuting. The only changes I’ve noticed here apart from screens at the counter and further queuing for coffees after paying for food are the thinning out of window seat stools in compliance with social distancing. Otherwise the bap itself is made of a sturdier bread than before. There is a little more packaging. And the price has marginally risen.
futtock21 . 2020-12-05
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A massive fan of pret for all my team my family from Guildford, to cannon st to waterloo. Yet what is happening. Every coffee I seem to ask for in the past weeks is not at all with the same standard or service! In waterloo every evening there is a constant queue and all the service is so rushed! In all three prets I use Cannon street, Walbrook and waterloo my request for a frothy decaf soya falls on deaf ears every time! It is a real shame that this is happening, no coconut milk now appears to be a regular in Walbrook! A big office order yesterday in Cannon street left us with a few incorrect orders and single orders taking preference in our order! The Manager in Cannon st is amazing..... we love pret, my husband buys his breakfast and lunch there every day!!! My teams do too, not every day in Covid but we are massive fans! Please sort the queues in waterloo in the evening..... Great teams and great products. Its super hard for us all in service and Business we know. Hope this is seen as positive feedback too.
Polly R . 2020-10-28
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I do not often travel to London and being GF, there is 50% chance to find something at PAM, thank you that evening (26/08/2020) there was a lovely tartine. But as a no choice ,first time there, I was more than happy and surprised with the amazing , smiling, and happy staff. Thank you so much for making my day. ;)
stebinbh12 . 2020-08-29
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Had a lovely staff experience this evening (18th Aug) - despite the pandemic and rushing to a train it was great!
emmagX1871AB . 2020-08-18
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Pret is convenient and a great place to grab something on the go. The sandwiches, wraps and pre made salads and snacks are delicious, full of flavour and fresh. The cafe is situated pretty central in London Waterloo station making it easily accessible from and to train platforms. The cafe has limited seating upstairs and the staff are friendly and helpful. There didn’t seem to be a bin which meant a lot of rubbish scattered around but perhaps this may have been a factor in they were almost closer. Nevertheless an enjoyable trip.
skye2219 . 2019-12-09
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I went there with my husband and we had a good expresso and some delicious croissants during our vacation!!
Stephane D . 2019-12-04
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We were at Waterloo Station in the morning to catch a South Western train to Hampton Court to visit Hampton Court Palace. Having previously visited the palace during another stay in London, we knew that food at the palace was quite expensive to purchase. Consequently, we decided to pop into the Pret A Manger store at the railway station to buy some sandwiches to take with us. Despite the fact that the morning rush hour was over, the store was quite busy with a number of customers queued at the counter to pay for their selected food and drinks. Because it was the morning, the refrigerated shelves were still very well stocked with sandwiches and wraps and so there were plenty of choices available. We made our selections and joined the queue at the counter. Fortunately the queue moved quickly because service at the counter was fast and efficient. It was also courteous and friendly. Had we wished to consume our food and drinks on the premises, there was plenty of room available in the spacious and well maintained dining area. However, we had a train to catch and so we headed off well-prepared ahead of time for our lunch break at the palace. When we later consumed our sandwiches at Hampton Court Palace, we found them to be tasty, filling and still fresh. Highly recommended as an ideal spot at Waterloo Station to purchase good sandwiches at a reasonable price for a day out!
BigHugh51 . 2019-12-02
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Ideally situated within Waterloo train station, they sell a wide range of freshly made sandwiches, fresh soups, hot snacks such as fish pie & savoury macaroni, plus hot & cold beverages, fresh fruit, biscuits, cakes & much more, the queues do get long but the...
TRACEY A . 2019-11-13
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Yesterday I ate a salmon wrap and I had food poisoning.Terrible.Probably they do not follow hygiene standards
aliz2896 . 2019-11-06
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Had time to kill while waiting for my train, there is a good selection of places to take coffee or grab a snack in Waterloo station. On this occasion I chose Pret and ordered the Coconut Milk Latte and avocado and olive baguette. Both were...
Leddenton . 2019-10-29
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Sehr gute Möglichkeit, um zwischendurch einen Stop für ein Sandwich, Obstsalat, Croissants und/oder einen Kaffee/Cappuccino zu machen.
Stay220191 . 2019-08-20
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What a surprise! I decided to get a coffee while waiting for my grandsons to arrive at Waterloo Station. The queue was long. Should I wait? In moments I was served, and then told my coffee was free as I “waited so patiently!” I will...
RelocationMentor . 2019-08-07
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Lovely coffee which was unfortunately served in a disposable cup even though we were drinking it there. Why not real cups that can be washed out and why plastic lids to drink a coffee a few feet away from where it was made. Too much...
Barbara F . 2019-06-27
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Bought a spinach and ham omelette this morning at Pret. It was horrible. Kind of poured into and cooked in the tray. The egg was gelatanous and very un natural ....I couldn't stomach it. Cost quite a lot for what it was. After 2 mouth...
RachelSurrey . 2019-06-20
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After a busy day walking around London we needed some refreshment and I had a great ham and cheese roll
JonathanSuch2013 . 2019-06-04
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Can’t be beaten. Very clean. Tasty fresh food at very reasonable prices. The best place for a cheap snack. Eat in or takeaway. Friendly staff and great value.
996juner . 2019-04-14
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Visited Pret A Manger, at Waterloo Station, for morning coffee / snack upon arriving in London. I like the fact that the café was a level above the concourse, but was not as exposed as the cafes on the new gallery. As always with Pret,...
Andrew081 . 2019-04-02
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Had breakfast here on a Saturday morning before getting a train. Service was very quick, food very delicious and well priced. I’ve visited a few Pret A Manger and never had a bad experience.
302mollys . 2019-03-25
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This restaurant on-the-go is one of my absolutely favorite when I'm in London - the food is reasonably priced and always (!) very fresh. Highly recommend.
Irena77539 . 2019-03-18
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A quick sandwich and drink. Lovely. The service? I felt like I was keeping the staff member from doing something more important.
johanvladimir . 2019-02-24
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Open late. Lovely seating overlooking waterloo station. Ideal to go with a date or lover. Still sold pastries at 9pm! Although regular food that late is of limited availability.
ISBEL95 . 2019-01-24
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I visited with my young son, and the staff were happy to make a “warm” hot chocolate for him so it wasn’t too hot, and when he spilled it they cleared everything up and got him a replacement with such kindness and no fuss it...
BethF1065 . 2018-12-18
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Excellent food variety and quality. Value for money. To top it off, the service of its staff and ambiance is commendable. Similar comments to the branch in Kingston and Wimbledon
Sanjit d . 2018-09-11
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This is one of a number of branches of Pret at London rail termini which do not offer the usual breakfast muffins, bacon and egg omelette, sausage and egg omelette or plain bacon or veggie. Instead they offer a single ham muffin with slices of...
futtock21 . 2018-09-05
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I think this is the best chain for fast food. Great selection of sandwiches, soups, salads, fruit and desserts. All freshly made with labels stating their ingredients and calories. All delicious. Reasonable prices. Can’t be faulted. Would highly recommend.
996juner . 2018-07-29
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イギリスで展開するコーヒーチェーン。忙しいウォータールー駅の中でも、気軽にコーヒーを楽しむことができます。
Sightseer764608 . 2018-07-12
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Freshly made sandwiches, baguettes and salads. Fresh fruit bowls and yoghurt also available. A little more expensive than others but always good quality and tasty.
NotEasilyPleased10 . 2018-07-05
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جيد بما فية الكفاية برت اي مانجير فرع محطة واتر لو خذت باستري وقهوة للرحلة الخدمة جيدة الاسعار مناسبة ومعتدلة...
bnghanem . 2018-05-19
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Pret-great when you want to grab a quick coffee before the train. Ideally placed, it makes it the most popular place to grab food or coffee and that’s the problem. They just can’t cope with the amount of people, there are queues of people down...
WaveyDavey2009 . 2018-03-05
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usual range of coffee and snacks. gets very busy but if you can get a stool overlooking concourse you can watch the world go by :)
ptrabant . 2018-02-26
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The seated areas at Waterloo Station are close to non-existent so instead it’s worth getting a (sensibly priced) drink and if you’re lucky a seat upstairs opposite the departures board. They’ve made the most of the space they have but there are always far more...
KMR139 . 2017-11-19
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I wanted to write a quick review to say how much I appreciated the customer service at Pret today; I was with my two young sons, one who was asleep in the stroller and the other who is 8. We tried repeatedly to get the...
MeFuzzyBear . 2017-10-29
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Good coffee, both regular and special ones. Nice selection of healthy options for breakfast and/or brunch. Busy place but still fairly quick service.
BeachStone2C . 2017-10-21
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Good coffee and an nice place to rest your feet for a while. Sandwiches were good and fresh. Nice selection.
johanh1972sweden . 2017-10-19
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The many thousands of people who work in the “fast food” industry are not usually singled out for words of praise. Nor are their employers. Without commenting on why that may the case, I recently had an experience that made me want to take a...
JRJRB99 . 2017-10-18
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Located near the center of Waterloo station is a Pret a Mange shop. You have to go up a flight of stairs which makes it easy to keep a watch on the train schedules. It has a nice selection of sandwiches but it's not the...
loudini56 . 2017-08-25
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Great busy lil pret shop. Long que but worth the wait for the fresh squeezed juice. Friendly service too
pgtips316 . 2017-08-22
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The drinks and food on offer here are just like most coffee & snack places now. Cakes etc fine but not great ... and for me, over priced
853rogerg . 2017-07-27
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Because it's upstairs this is an oasis from the very very busy station plaza. Coffee is good, service is quick given how busy they are, the croissants are freshly baked and if you get a stool by the glass you can do some people watching...
Bro44 . 2017-07-27
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Popped in for a quick bite to eat and the customer service was excellent especially by Fernando Will definitely go back
DISABLEDWoking . 2017-07-16
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Yesterday I was at Pret A Manger-WaterLoo station and one of there Co-Workers made my day. It was a girl with short black hair, speaks Italian... I came in and asked for a Flat White, took out my money and she replay "Don't Worry is...
Sofía C . 2017-07-16
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You can do better but for a quick lunch or bottle of water etc, this is a good option for this touristy area. Usual prices for the chain, so you won't get ripped off.
u4313464 . 2017-07-08
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Wrap was a bit dry and they fixed it straight away. Love the toasties and sandwiches, reasonable coffee, good pastries.
GloriaW1160 . 2017-05-24
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Sono stato in questo punto vendita (uno dei tantissimi presenti in città) a pranzare con la mia famiglia. Il cibo...
andrew1796 . 2017-05-22
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Good value for money. Need more improvement in the fresh food as it offers nothing. No fresh chopped fruits or fresh juice or health food.
Mac I . 2017-05-02
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Got fast service from a team of people who seemed to be enjoying their work! Good choice of food and its always interesting to watch a concourse like London Waterloo with people coming and going and trains doing the same
Mike F . 2017-04-27
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Had to be done for the journey back Great soft bread and a good portion of filling Coupled with a water and crisps perfect
617collinm . 2017-04-12
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There are something like 25 food outlets at Waterloo Station for a quick snack. My wife and I chose Pret a Manger as they have some seating with tables. We arrived at noon and it was pretty busy, however, there were 10 cheerful counter staff...
Patrick A . 2017-03-12
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The coffee that I bought from here today was awesome. The staff was very welcoming (even if they were having a really busy and hard time there) and attends very quickly. I didn't like the smoked salmon sandwich I bought, and I wish if they...
ChathuraKnine . 2017-02-16
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Spesso prendiamo il treno a Waterloo per tornare a casa e, per pranzo o uno snack, spesso scegliamo questa catena...
Stefaniadiscovering . 2017-02-07
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Their green juice packed with apple, celery, ginger etc., worth a try with their sandwich. They also do other freshly squeezed juices such as orange apple etc. Sadly a bit on the pricier side though!
996kk . 2017-01-07
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Sitting above Londons busiest railway station, Pret is an oasis of customer service! Whoever manages the teams here has got the right mix of enthusiastic chat times and efficient delivery. If you're skint - go for the 99p filter coffee, if you're flush try the...
henryhtapper . 2017-01-04
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This is a great place to pick up a quick coffee and some lovely food. In my experience the staff are always friendly and the quality is good and fresh.
Andrew D . 2016-12-11
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Just what I needed and expected at Pret so I was happy. Only shame was that they didn't service half sandwiches like other stores. Great location though!
FunkyWildcat . 2016-11-29
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Loja de conveniência que vende vários tipos de comida (sanduíches recheados, pratinho de macarrão, wrap, burritos, frutas, croissants, doces, bebidas...
MariaFernandaPini . 2016-10-27
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The team at Pret Waterloo are absolutely awesome - they go out of their way to engage with the patrons and ensure that they're their number one priority. The choice of fresh, wholesome produce is first class, and the pricing is very reasonable considering London's...
michaelpO879FI . 2016-09-29
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Very nice and quick food and drinks. always crowded but to be fair it's in a train station. I hope they bring back the Hummus sandwich.
AbdullahAltamimi . 2016-09-26
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Solid choice for fast, fresh lunch, dinner or snack. You can always find something here to eat and for London, it's cheap!
Sandy5432 . 2016-09-25
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This is a better than average place for drinks, snacks and light lunches etc. It is in Waterloo train station up one floor. It offers the usual pret a manger offerings of pre-made sandwiches and salads, as well as hot and cold drinks (including juices)...
Fianchetto . 2016-09-08
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Always have a filter coffee and pain au raisin can't fault the experience laws excellent quality and service keep it up
Andythechef . 2016-09-04
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The music is so loud that it's near impossible to hold a conversation, there are far better places just outside the station
pbinman . 2016-08-26
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Esta cadena de comida impresiona, dado que en Londres existen muchos locales, donde puedes comprar desde una bebida hasta algo...
jbpici . 2016-08-25
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Nel frattempo si aspettare il treno ottima soluzione per mangiare un pasto frugale ... Buon servizio buon rapporto qualità prezzo.
paolomeggiorin . 2016-08-24
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Hyper bon, pas cher, healthy. J'ai découvert un fast food pas industriel, fait le jour même avec des produits sains,...
353pascalel . 2016-08-14
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Para quem quer fazer uma refeição leve e rápida desconheço lugar melhor. Tem em todas as áreas de Londres e...
ACROSANNA . 2016-08-05
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Tipico caffè di una grande catena, propone i soliti cibi che se piacciono si possono ritrovare sempre nei vari negozi...
Whongh . 2016-07-29
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各地にあるコーヒーチェーン。コーヒーは普通に美味しいですが、サンドイッチの類はあまりお勧めしません。ここはそれなりに席も...
ishtirakiya . 2016-05-02
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As you would expect you get decent coffee and food here. They are busy with not many seats but loads of staff so the wait is not too bad and most people take away. If you can get a seat the view over the station...
sheepygold . 2016-05-01
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Pret is always quick and the food is good. London is an expensive place to eat. Pre is more a budget option
Sandra S . 2016-04-13
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Arrived in London and needed some lunch so went upstairs to this Pret and chose a Tuna baguette, chocolate brownie and decaf coffee. The service was quick and efficient with friendly staff behind the counter. The food choice is great and everything is so fresh....
Angie P . 2016-04-10
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this pret, is not easy to get into and beware no toilets, its upstairs on the concourse and always crazily busy and without anywhere to wash your hands and limited seating , its a take away and not a sit down venue.
CatheG_12 . 2016-03-27
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Met up with a work colleague at Pret Waterloo station before going to a meeting. The coffee was good and the service was efficient despite being very busy. We sat by the window which gave a good view over the station forecourt. I will definitely...
Masefieldcrew . 2016-03-24
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Quick stop at the station for a catch up. Good hot coffee, clean tables and friendly service. A pleasure to visit once more.
557terryw . 2016-01-22
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Popped into to relax while waiting for a train. Serving staff fine. Sat down. Five minutes later a bouncer appeared and informed us the place was closing in a very rude way, verging on aggressive. We were herded into the disabled life. No apology, no...
Montyf1 . 2015-12-13
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Tem em quase toda Londres... Bom para um lanche rápido. Opções saudáveis... Adorei o brownie. Muito gostoso. Ó sanduíche pode...
MANUM2710 . 2015-11-15
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Usual Pret quality food (compared to Costa, Nero et al...). Unfortunately this site is just a victim of its own success - too small & often nowhere to sit. Excellent staff do very well to turn over the queues as quickly as possible.
John B . 2015-11-04
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Nice lunch options, would prefer some more information about the food esp. the cold drinks instead of there name, some of the ingredients would be more helpful to make a better choice, the queues were a bit long, as it was peak time for the...
nicolacowan87 . 2015-11-04
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This Pret is above the platform, up a flight of stairs. This means that you do escape some of the hustle and bustle of the station concourse. Lots of staff serving so the queue moved quickly. Bought a salmon sandwich which was very good.
James P . 2015-10-22
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An enjoyable place to stop for coffee and a snack either eat in or take away. Very competitive prices with good healthy choices of fresh foods and drinks.
Larry620 . 2015-10-04
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First time I'd spotted this in Waterloo. The store feels closed off from the bustle of the station and all the pigeons trying to join you for lunch which is nice. The food is theexpected Pret standard and good coffee. Fast service too. This review...
Jammyjar . 2015-08-28
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Ce "fast food" en libre service est une chaine de restauration spécialisée dans les sandwichs (pain, triangle, wrap) faits avec...
Chris S . 2015-08-21
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Good, fast porridge for breakfast, better if there were more toppings but you can guarantee service will always be pleasant.
535francess . 2015-08-12
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Recently I had an hour to wait for a train so stopped by and wow, great food, drink and service. Not been in many Prets before but certainly will again, very good experience, thoroughly enjoyed the atmosphere and the food was really good too :)
David W . 2015-08-07
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Stopped off here for a quick lunch before an afternoon/evening in London. After a not so good experience in the Pret in Liverpool the Waterloo team made us realise it was a one off. Busy restaurant but we had no problem getting a seat. Efficient...
toffeequeen . 2015-08-06
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It does what it says on the tin. My only observation go in pairs.. Dont pay the extra for a seat for it to be taken by someone whilst you are paying..
The_Eephant_Trainer . 2015-07-29
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The best fast food at reasonable prices in Waterloo station. Really good variety and coffee.nUnfortunately on the day I was served by a sourly bored young man who could not have cared less. A good place let down by poor customer service.
marigoldKent . 2015-07-23
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Whatever time of day I travel the team are excellent,it's often very busy and all credit to the management for maintaining such a good atmosphere .
Lynharrogate . 2015-06-03
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We love the concept of Pret a Manger and visit in new location whenever we can. Food always fresh and only kept for one day at most. No 'Sell by Dates'. Love the selection of unusual salads but my favourite pastry with a coffee is...
Susietom2014 . 2015-05-27
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Le Pain Quotidien blijft volgens mij de referentie in de sector van semi-industriële bakkers-lunchverstrekkers. Is Pret à Manger beter of...
BrunoLee . 2015-05-26
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Great fresh food. Staff are quick to serve and the quality is good. Love the Rice pots and the chick sandwich
JeremyG1420 . 2015-05-17
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We visited the Pret Waterloo branch while waiting for a train. Its one of the busiest cafes I've ever experienced. Despite that the queue's move quickly and the coffee is consistent. I recommend a visit.
David O . 2015-05-14
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