Based on 873 opinions finded in 4 websites
Based on 873 opinions finded in 4 websites
Opinions
Carlos the waiter made my birthday experience great, thank you
Bluebell Williams . 2024-08-22
MORE AT Google
Pizza was really late and it was stone cold, like it was cook the day before and put in the fridge.
Tashna . 2024-08-03
MORE AT Just Eat
Andre was a brilliant waiter. Good food and atmosphere.
Anastasia ougrin . 2024-07-31
MORE AT Google
Pizza ok great sauce, was alright 6/10
paul . 2024-07-05
MORE AT Just Eat
Fabulous place for family dinner
Deimena Kiškiūnaitė . 2024-07-02
MORE AT Google
Not happy about the quality of the food - pizza was completely different than the one you get in store.
Mateusz . 2024-06-29
MORE AT Just Eat
Quiet lunch time so limited atmosphere but the pizza are knockout!
Anthony Lavery . 2024-06-26
MORE AT Google
I came here with my partner last week, we planned to come here as I have a O2 priority offer. I had asked the young waitress who served us if the offer was valid which she wasn’t sure but found out that it was for us. We ordered from the menu on classic bases which took some time to come out but wasn’t far too long… pizzas were nice but found red onions to be a little raw and not cooked. Nevertheless we enjoyed our time here, once we were ready for the bill unfortunately the waitress had finished her shift and not spoke to the current staff about our offer which caused a slight bleep but was sorted in the end. I would still recommend PE for a local pizza although I did find prices were a bit steep being around the £15-£18 mark..
Jo F . 2024-06-21
MORE AT Google
Both pizzas arrived cold and one of the garlic butters was so melted it was liquid.
Kath . 2024-06-17
MORE AT Just Eat
Very refreshing, service was good . The pizza was delicious ..loved the garlic oil. The Brushetta was divine.
Tanisha Thomas . 2024-06-15
MORE AT Google
We wanted no cheese on a pizza but there was no option to remove. We called the restaurant after placing the order to request this. They called back to confirm as they were making the pizza. Fantastic service and great pizza for our complicated household of one vegan, one gluten free and one cheese hater.
Lauren . 2024-05-27
MORE AT Just Eat
Andre was a great host and food was maybe the best food I've had at a Pizza Express
Conan O'Brien . 2024-05-27
MORE AT Google
Andrei, our waiter, was so welcoming and the food and service was all top notch!
Emer Acton . 2024-05-27
MORE AT Google
Fabulous helpful staff, all thanks to Andre
Cat Noonan . 2024-05-27
MORE AT Google
Delicious food and amazing service from the lovely Brazilian waiter, very accommodating of our party of 12 turning up without a booking!
Rachel Gill . 2024-05-27
MORE AT Google
SIZE OF PIZZA GOOD. HOWEVER THAT WAS IT, NO TASTE TO THE SLOPPY GUISEPPE AT ALL BLAND. PIZZA EXPRESS PIZZA USED TO BE THE BEST, EVEN THE PE-OVEN PIZZAS FROM SAINSBURY TASTED GOOD AND SMELTED LIKE PE NOW I THINK THEY CHANGED RECIPE OR ARE FINANCIALLY IN TROUBLE OVERALL 4.4/10
paul . 2024-05-25
MORE AT Just Eat
Great pizza, great service and a lovely atmosphere :)
Joanna Hamley . 2024-05-12
MORE AT Google
first time at this PE location, but have had PE many times at other restaurants, this is the worst I have had. Out for pizza with a friend in Herne Hill 9.30-10.45pm on Fri 11th May 2024. after a wait of a minute or 2 to be acknowledged, we had a friendlyish welcome. From then, the waitress who served us gave minimal friendliness, no effort to create an environment where we felt welcome to eat. NO checking if everything was ok, or allergies. Ordered a pizza to share, they had to go away and get a second plate when it arrived despite it being on the order. My friend was ready for dessert before me so asked for a billionaire sundae with no chocolate, it came with the chocolate on top, the waitress slid it on to the edge of the table sideways with no words of 'here you are, enjoy' or anything of the like. We then waited to get attention of staff & asked a different waitress for an alternative ice cream because it had come with a chocolate on it, she took it away and took the order for different option. (We had both finished pizza and plates were clear at this stage.) The first waitress came back to confirm, and brought the ice cream over, again with little friendliness and walked away. She didn't check with me if I then wanted a dessert, it took over 5 minutes to catch her eye again to order some ice cream for myself, again it was placed in the middle of the table then pushed towards me, with no warmth, it was a smaller amount than my friend and I had to spit out the strawberry piece on top as it tasted mouldy. Staff were side tracked with delivery orders at times which was off-putting. When the bill came the sundae was still charged for despite the no chocolate request not being fulfilled and it being inedible by my friend. We didn't challenge it, but am bringing to your attention, the service failed these two customers on this occasion. All in all a disappointing experience. The second waitress was more friendly and attentive, but the mood around the experience had been spoiled already by the actions of the first. The pizza was perfect!
sal freckles . 2024-05-11
MORE AT Google
We are happy as it’s marcelo’s last day here as his customer service could be improved a lot
Ramona - . 2024-05-04
MORE AT Google
Pizza was tasty but entirely squished to one side in the box
Ali . 2024-05-03
MORE AT Just Eat
It's ok. Quite noisy and chaotic. Staff was quite friendly but took ages for drinks to arrive.
Mark Armitage . 2024-04-29
MORE AT Google
Matteo was an absolute legend. Nothing was too much effort!
Michael Nisbet . 2024-04-27
MORE AT Google
Mateo was proper 5 stars. Thanks for the effort, one love always
Chkatastrofe 23 . 2024-04-21
MORE AT Google
Matteo was really lovely and friendly, thank you Matteo, for making our evening a fantastic one!
Annabel Shotter . 2024-04-20
MORE AT Google
Matteo looked after us all evening and was very attentive to our needs. He was the best
Darren Shotter . 2024-04-20
MORE AT Google
Tasty food and really lovely staff!
Amanda Crutchley . 2024-04-17
MORE AT Google
The managers were disrespectful, didn’t want to attend to us, everyone had an attitude, will never go here again
Elisha S . 2024-04-14
MORE AT Google
Had a 10-year-old’s birthday party. Zoe was a great host and made it very enjoyable for everyone.
Haroon Siddique . 2024-04-14
MORE AT Google
Matteo made the experience wonderful! The food was as tasty as it always is.
Danny “Electrickray” Action . 2024-04-13
MORE AT Google
Food was absolutely lovely! Very nice vibe and atmosphere. The staff were very attentive and helpful.
Marcy Cottrell Claughan . 2024-04-10
MORE AT Google
Delicious pizza Quiet place perfect to go with kids
Angela Fernandez . 2024-04-10
MORE AT Google
I had have really good time spending with friend and the food was nice and taste. I went there with my friend and the kids and we all enjoyed the food and the atmosphere.
Maria fernanda Coello loor . 2024-04-10
MORE AT Google
Really friendly staff, great food - even with only being a manager and another staff member they was able to do a great job with checking on loads of families in the branch. Thank you so soo much :) p.s SALAD WAS AMAZING (bosco salad)
Yolanda Verea . 2024-04-10
MORE AT Google
A great place to relax, chat and eat
Marion Rouffet . 2024-04-10
MORE AT Google
Celebrated my brothers birthday here recently. The food was fantastic, and we were served by Zoe who was absolutely lovely and very attentive.
Phoebe Connor . 2024-04-06
MORE AT Google
Pizza is disgusting..and garlic bread...don't order anything from them.. No one answer the phone.
Patricia Brown . 2024-04-06
MORE AT Google
The service was impeccable from start to finish. The staff was attentive, friendly, and well-versed in the menu, offering recommendations and ensuring that every aspect of our dining experience was exceptional. Now, onto the pizzas – the heart and soul of Pizza Express. Each slice was a masterpiece, with a thin, crispy crust that provided the perfect canvas for the flavourful toppings.
Bruno Covre . 2024-04-06
MORE AT Google
I want to leave a 5-star review for Pizza Express, a pizzeria with professional service, quality products, and care and attention to the customer. I will definitely come back and also recommend it to my friends."
Albert Cella (Timolimone3) . 2024-04-05
MORE AT Google
Exceptional Pizzeria Gem! My recent dining experience at Pizza Express was nothing short of extraordinary. From the moment we stepped through the door, we were greeted with warmth and hospitality that made us feel like honored guests.The ambiance was inviting, with cozy lighting and a charming decor that added to the overall dining experience. The staff were incredibly attentive and knowledgeable, offering excellent recommendations and ensuring that our needs were promptly met.Now, let's talk about the star of the show: the pizza. Oh, where do I even begin? Each bite was a culinary masterpiece, bursting with flavor and freshness. The crust was perfectly thin and crispy, providing the ideal foundation for the mouthwatering toppings. From classic Margherita to inventive specialty every option on the menu was a true delight.The appetizers, salads, and desserts were equally impressive, showcasing the culinary expertise and attention to detail of the kitchen.In addition to the outstanding food, the service was impeccable. Our server was friendly, professional, and went above and beyond to ensure that our dining experience was nothing short of perfection.In conclusion, if you're craving exceptional pizza in a welcoming atmosphere. Trust me, you won't be disappointed. This hidden gem deserves all the praise and more.
simone contu . 2024-04-05
MORE AT Google
When I was in London I wanted to try the pizza at Pizza Express and I must say that it was very good, fine and crunchy. The place was good and clean, the staff friendly and helpful. I will definitely come back in the future 😬
RobertaRock . 2024-04-04
MORE AT Google
Lina was absolutely amazing. So kind
Tom Ellerbeck . 2024-03-30
MORE AT Google
We had a lovely dinner with my family the restaurant looks busy but service and food was amazing in alll time our waiter Carlos explain and recommend the best sellers definitely we will back !!!!!!
Aracely Arenas Villa . 2024-03-29
MORE AT Google
Kid friendly, spacious and always good service (thanks Zoe). A great place for an easy family meal. Good veggie / vegan options especially as you can order everything to preference.
Nick Harris . 2024-03-18
MORE AT Google
Pizza base was far too thin, asked for classic but the base was more like a crepe with toppings. The cheese and toppings just came away when trying to slice pizza. Ended up having to fold it over like a calzone to stop the cheese and toppings from falling off. Normally i never have an issue with pizza express but today I'm really disappointed with the quality
Charlotte . 2024-02-27
MORE AT Just Eat
I have never seen colder pizzas and doughballs which have not been in the fridge. The cheese was solid on the pizzas and the dough balls could not even make the butter soft
Silas . 2024-02-24
MORE AT Just Eat
food cold missing extra cheese that i paid for
Shereen . 2024-02-23
MORE AT Just Eat
We went here for valentines, and the service was appalling. At first the waiter misunderstood our order so we had to wait for them to make another pizza, and then we were waiting for a whole hour for the dessert menu after we had already asked for it previously. This is the second time it happens now, and frankly we won't be going back again. The waiter, someone called Carlos, kept coming round to the tables next to us and making eye contact but we were ignored for the whole evening, even after signalling for attention. We left there very disappointed and felt neglected. We then also paid online so we didnt have to wait again for someone to come to pay the bill, and the waiter again just checked on the screen to see we had paid and looked at us, which made us feel pretty stupid, and when we left he didnt even say thank you for coming or anything even though he was standing right by the door. Terrible customer service, and just feel quite disappointed as we've always loved going to pizza express
Charlotte Rodriguez . 2024-02-16
MORE AT Google
Fun birthday celebration! Really well looked after. Great service, nice atmosphere.
Maria B . 2024-02-08
MORE AT Google
Worse place to ever order pizza from, cold hard and chewy!!! Order from somewhere else do not waste your money. You’ll be highly disappointed!!
Davinia Vera . 2024-01-30
MORE AT Google
Big mistake, despite Herne Hill having some of the best Pizza places in London, I tookn the children to Pizza Express thinking it would more ' kidfriendly', we waited 40 minutes, only to be served with the wrong order, and the pizza were mostly crust with nothing on top. Unapologetic staff, who told me they were going to 'make a favor' by bringing me the correct order, but I may have to wait... just awful service and pizzas.
Lucy P . 2024-01-29
MORE AT TripAdvisor
Take away. Romana crust not well explained. Too thin for me. Will stick to the Classic.
John Lane . 2024-01-23
MORE AT Google
Was given excellent and warm service by someone called Matt. Felt right at home!
James Wilkins . 2024-01-11
MORE AT Google
Areas for improvement: - multiple items were out of stock eg Orange Juice, chocolate sauce - tables numbers not out on tables so have to ask for the app - pizza boxes for take away are just piled on one of the tables in the middle of the restaurant, don't really expect that from Pizza Express. - toilets broken, both men's and handles upstairs.
Tom Wakeford . 2024-01-07
MORE AT Google
Pizza delivered cold. Pasta had oil/butter leaking from container.
Margarida . 2024-01-04
MORE AT Just Eat
Stone cold! Is there another way of keeping it hot? We had to warm the oven and put the pizza in on 2 occasions, which does not help the flavour.
Norman . 2023-12-07
MORE AT Just Eat
Given welcome at entrance, could choose where to sit, helpful food suggestions from Sara C. Food was well presented, served at correct temperature and tasted delicious. Sara C, checked with us, everything was ok and we were happy with our food. We declined dessert but were able to sit and enjoy our wine. Thanked for our custom on leaving, and we left feeling valued customers. Restaurant is extremely clean and tables well maintained. Excellent dining experience, will definitely return
Smp/Chp . 2023-12-02
MORE AT TripAdvisor
Just had a late dinner here and had to write a review because I think it’s the best pizza express we’ve been to! Hot honey Doughballs and tomato mozzarella salad were delicious, lasagne was piping hot, but the service from Andrea really made our meal! She was so lovely and attentive. Thank you Andrea! Will definitely become my go to pizza express from now on 😄
Jessica Morris . 2023-11-23
MORE AT Google
Warm welcome. Great staff, helpful and friendly. The food (spicy Giuseppe and a chicken Caesar salad shared between two) was perfect and really tasty. Early doors on a Thursday was a bit noisy, but there were quite a few kids having dinner. Everywhere was clean, including the toilets. Very good all round. The loyalty scheme makes it quite good value for the quality of the food, somewhat expensive otherwise. Will return.
Jnib . 2023-11-23
MORE AT Google
Are waiter Lina was amazing and was very helpful when showing me how to use the app
Sam Hopkins . 2023-11-16
MORE AT Google
They're so lovely and accommodating and friendly. It's a nice place to bring the kids, and taking up on their offers is great, too. Brought my 1 year old for her birthday, and she loved it. The food came hot and tasty. I recommend it for a mid week cheat.
Miss Crowance0685 . 2023-11-12
MORE AT Google
Came in quite late for dinner. Attentive service and great interior setting. Pizza one of the best pizza express pizzas I've had
Sophie . 2023-11-07
MORE AT Google
Great service with very quick drop off
Vanessa . 2023-10-28
MORE AT Just Eat
I took my son to Pizza Express Herne Hill last week. It was great so I wanted to leave a review to say how good the service was from Matt. It was a memorable experience for my son & delicious pizzas! It’s one of the better pizza express we have been too.
Alex B . 2023-10-25
MORE AT Google
The order did not turn up at all! The driver stopped near my house then turned around and drove off. So we paid and then waited all that time and it never showed. Will be requesting a full refund.
Katie . 2023-10-16
MORE AT Just Eat
Ordered for delivery, didn't turn up,pizza express didn't answer phone won't be ordering from them again
Ann Dillon . 2023-10-16
MORE AT Google
We was served by Matthew & his service was amazing. Looking forward to our next visit. Hopefully Matthew will be there to serve us again.
KJ Camilleri . 2023-10-14
MORE AT Google
We can recently with our 3 kids for my sons birthday. The staff were brilliant at putting us at a great table at the back but were still very attentive. Our waiter Matt was fantastic. He really looked after us and made sure the kids were happy. Food was great. Service was quick. We will definitely be returning.
S Thompson . 2023-10-10
MORE AT Google
I loved the space and the people who work at the restaurant, I really enjoyed being served by Jhennifer, she is a lovely girl
Emilly Camila . 2023-10-04
MORE AT Google
Ordered online. Pizza was cold and super greasy. It’s not the first time that this happens. A couple of times I was sent a burnt pizza. I’m not sure if they do not care because it’s being delivered rather than eaten in?
Jennifer Enninful . 2023-09-22
MORE AT Google
Quick dash in to grab a box of pizza and paired in cash Awesome reception and great taste
Adedoyin Adeyemi . 2023-09-21
MORE AT Google
Only given a 4 star as the quality was no where near as good as the restaurant, but would order again
Rob . 2023-09-18
MORE AT Just Eat
Today i had a good experience with my husband, we were attended for the Andrei that provide me a great experience, really sure that I will come back soon ☺️
gisele santos . 2023-08-27
MORE AT Google
Hem estat allotjats a The Half Moon i hem aporfitat per poder gaudir d'unes pizzes. Ha estat una sorpresa fantàstica! Les pizzes boníssimes, la BBQ increible. El servei excelent, pendents en tot moment i tenint detalls amb el client. Un ambient acollidor i molt agradable. Sense dubte quan tornem a Londres repetirem. Molt agraïts per tot! Recomanable a tothom i si estàs al Half Moon reserva un sopar un dia. Fins a la pròxima :)
Judith Pb . 2023-08-27
MORE AT Google
Great first experience, excellent service from the Andrei and thanks for the recommendation , provided us a great dinning with my wife !
Anderson Yotti . 2023-08-27
MORE AT Google
Wir waren mittags dort essen nach dem Pokemon Event im Brockwell Park. Es war sehr voll. Die Bestellung ging schnell und die Wartezeit war OK. Das Personal hat uns sehr nett beraten. Wir haben verschiedene Pizza, Bier und Desserts gegessen. Alles hat uns gut geschmeckt. Wir kommen gern wieder.
Doreen Hochbaum . 2023-08-05
MORE AT Google
I've been a loyal customer, enjoying your delicious pizzas. However, there's an ongoing issue. Despite ordering vegan dough balls, I consistently receive them with dairy butter. As a vegan, this is disheartening. Please address this so I can keep enjoying your food without this problem. Your attention to detail would be greatly appreciated.
L. T. . 2023-08-04
MORE AT Google
Took 3 young grandchildren for Monday lunch. They had fantastic time as Matthew, who looked after our table, organised for great chef Guinho to let the kids make their own pizzas! Unexpected treat, thanks to those two staff for making the visit memorable and special.
Kim Lewis . 2023-08-03
MORE AT Google
IF YOU BUY THE FROZEN PE THEY TASTE BETTER FOR LESS THAN HALF THE PRICE. PIZZA EXPRESS USED TO BE THE BEST AND TASTIEST ..... NOT ANY MORE
paul . 2023-08-02
MORE AT Just Eat
It was a takeaway but the whole experience and eating was absolutely amazing down to the🥗 I loved and everything else we'll definitely be coming back thanks again guys
skylar blacc . 2023-07-23
MORE AT Google
Took my daughter for her 7th birthday. She had a lovely time and staff were very polite and accommodating. Food tasted nice and we didn’t wait long even though we were a big group of 18
Nangobi Swaibu . 2023-07-16
MORE AT Google
Delivery time was great, food was okay. I ordered the kids meal, I feel as though more cheese could be on the pizza however it was a nice small meal.
Livz . 2023-06-27
MORE AT Just Eat
Missing items in child's piccolo order really upset my son as this was a birthday treat
shereen . 2023-06-24
MORE AT Just Eat
After a long time, I visited Pizza Express with my best friend. We had a lovely afternoon. The food was good and the service was excellent. A lovely Pizza Express this one is.
Luz Cardona . 2023-06-17
MORE AT Google
The driver was friendly and I also gave him a small tip in cash as I was unable to find the option online when paying. The food was nice but the cake is tiny for something that costs just under £8 and would be better to have 2 pieces for that price or at least under £4 for 1 piece as it is extortionate for somebody like myself who has Coeliac disease and does not have a big choice of gluten free products.
Kelly . 2023-06-11
MORE AT Just Eat
My daughter had her 7th birthday party here and it was brilliant! Even though I mixed up the time of my booking so we all turned up 30 minutes late, the staff were courteous and helpful throughout. The highlights were the pizza chef teaching the kids to toss the dough and our waiter, “big silly”, entertaining the kids.
Marianne Privett . 2023-06-06
MORE AT Google
I loved the super great and well seasoned pizza, I loved the super attentive and kind waitress Jhennifer
Eduarda Santos . 2023-05-18
MORE AT Google
Pizza was delicious, staff was a lil slow maybe because was a Sunday I assume, not very attentive and mistake with serving the right order.
King Den . 2023-04-30
MORE AT Google
Lovely place, great customer service from jhenifer. The food was delicious, my compliments to the chefs.
K e v . 2023-04-28
MORE AT Google
We ordered pizzas unfortunately the dough was rubbery
Gema . 2023-04-27
MORE AT Just Eat
I loved the restaurant and the people who work there are super lovely people and i want to talk about the waitress Jenifer she is a great person i got super good service with her
Louisa Saturnino . 2023-04-19
MORE AT Google
Great service, they managed to squeeze us in on a Friday night even without a booking. We were served by Andrei, very friendly and attentive, made the meal experience very enjoyable!
Hilary Barrett . 2023-04-15
MORE AT Google
it was a very good experience the incredible service I was served by jhenifer super friendly
Tort Trtuga . 2023-04-14
MORE AT Google
This is an example to how to turn a bad review to 5 star one! My daughter's Dough Balls were over cooked/burned. I called before Uber, the restaurant. Sara the Great, send the new ones in few minutes. Polite,good listener and efficent service... Oh,plus a personalise note to my daughter Bella on the Box): Thank you guys...Specially you,Sara.
Turgay Ugurlu . 2023-04-12
MORE AT Google
Nice service from Mateo and nice food from Guinho
Genu Mendes . 2023-04-12
MORE AT Google
Very welcoming staff :) Matteo was incredible!
Isabel Vp . 2023-04-12
MORE AT Google
Great pizza and great service as always!! Matteo was friendly and absolutely amazing with our 4 year old! Grazie mille Matteo! We’ll be back
Nadia Patane . 2023-04-12
MORE AT Google
Best staff I've had in pizza express:) Thank you Matteo.
Ralph Fernandes . 2023-04-12
MORE AT Google
This is one of the greatest pizza express of the city. There is something really special about it. Andrei was great in hospitality and made me feel very welcomed.
Ivan Bezerra . 2023-04-10
MORE AT Google
Welcoming place with a great staff. Andrei was very polite and receptive, food was hot and tasty, and it was such a nice surprise knowing we're from the same country. 10/10
Leonardo . 2023-04-10
MORE AT Google
good greeting at entrance, Zoe, Andrew and Guigno offered excellent customer service, very friendly, helpful with food choices, checking we were happy with everything, an excellent Pizza Express, thank you all, we will definitely return.
Sue Povey . 2023-04-10
MORE AT Google
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