Pret a Manger in City of London, Westminster

Unless you are in need of luke warm coffee, cold porridge or a rotten banana, avoid this place.

£9.40 for a Mocha and Tuna melt sandwich at 7:30 am. The coffee tasted weak, thin and was presented lukewarm. In fact, why not call it, coffee flavoured milk instead. The last time I purchased coffee in Pret was around 3-4 years ago, and that was the same experience, hence the gap. I don't understand why people go there for coffee when that's not what you're getting? Very poor. I can't even finish the coffee because it's gone cold, unacceptable quality for the price.

I have just been to the store to collect my Breakfast Bag from the Too Good To Go app. On arrival, they told me there were no more bags left – even though I had already paid for it. This was a 15 minute walk from my office then a 15 minute walk back – empty handed. The individual I was discussing this with had absolutely no customer service skills whatsoever and just told me that they would refund me. I repeatedly told him that I did not want a refund – I wanted to food I had paid for. They offered no alternative solution and just proceeded to try and rush me out of the store. Just such a terrible experience. I will be leaving a 0 star review everyday just so people can realise how badly this store is managed.

There are a few branches close together in the area. This is one of the bigger and better ones with a lot of seating. Not too busy Thursday lunch. I had the Korean Style Chicken & Slaw Wrap and Pret Cooler - Feelin' Peachy. Both were nice. Light and refreshing. Staff here were very nice, friendly and on the ball. Reasonably clean.

after months of looking for jam for my porridge in many prets in london i finally found one where you can get it. big applause for this branch. Guys who they working there are very friendly with the smile on their faces Highly recommended

These guys are great. They always have a smile on regardless of how busy they are. I know they see me every day but there are hundreds going there every day so when they remember my drink and my name it makes me feel like among friends. Great team!!

Great Pret - good choice of food - great staff

Pret A Manger is a great place to get a quick and healthy meal. The food is always fresh and the service is always good. I would definitely recommend Pret A Manger to anyone looking for a good sandwich shop.

It's ok like any other Pret a Manger

Sandwiches not as good as they used to be. Now more like any sandwich and coffee chain

Somehow staff managed to be rude in the 5 minutes I have been inside

Expensive, but nice choice of food

The staff are always so friendly in this branch

The staff and coffee here are awsome..special mention to tunde who makes the most amazing coffees. The staff always have a smile on their faces. I love coming here.

Zeer leuk en makkelijk wel minder keuze

I normally don't review chain coffee like Pret. Still I just want to put out there a big thank you to all the team at this pret. Ada and all the team (apologies I forget most names) are always welcoming you like you are family, still they are very professional and friendly. Thank you guys. Have a great day 😀

Still awesome. Was never cheap but getting too expensive

My sandwich was quite unique and delicious. (It was called something like turkey and fixings.) The atmosphere is very welcoming. Nice place.

Always has what I want here but queueing is inevitable!

Healthiest, tastiest lunchtime stop-off you could wish for.

Well managed social distancing and hygiene.

I've been to this pret quite a few times now for business meetings and have always found the service to be quick and efficient despite the large number of people going through the doors. There is a good number of seats and tables throughout and despite how busy it always is I can normally find at least a table for two if not four people. Food and drink selections are as you would expect from any other pret store providing a range of hot and cold drinks and food.

There is a pret around the corner from here, opposite britannic house which isn’t listed on google maps. However, Merkey just served me my coffee in there and absolutely made my morning. He was professional, kind, super smiley and was able to answer all of my questions about the product I was interested in, which I hadn’t tried had before. Pret - I’ll keep coming back as long as you have amazing staff like Merkey.

Name is enough. Great place for having coffee and some healthy sandwiches

Not busy at around 12.15pm found a place to sit and meet a friend. Food is great as usual

Nice coffee and amazing team, very polite and fast.

Esta franquicia se encuentra omnipresente por todo Londres; durante mi viaje he visto más de una docena, y he comido en una de ellas. Aquí no hay carta, simplemente unos expositores donde se presentan todos los productos, de los que podemos coger los que queramos y llevarlos a caja para pagarlos y comerlos en el local o bien llevarlos. La oferta se centra fundamentalmente en sándwiches, bocadillos, ensaladas, tostas y frutas, así como en bebidas y café. No es mala opción para una comida ligera, y además, no es caro. Los productos tienen un aspecto de estar bastante frescos y la atención es bastante rápida. En mi caso opté por una rebanada de pan sin gluten con queso fresco, pepino, salmón ahumado y eneldo; una macedonia de frutas que contenía piña, melón, mango, manzana, kiwi y arándanos y un zumo natural de zanahoria, todo por 10,60 libras (12,50 €). Como digo, no es mala opción si se trata de comer algo rápido y de cierta calidad.

Esta franquicia se encuentra omnipresente por todo Londres; durante mi viaje he visto más de una docena, y he comido en una de ellas. Aquí no hay carta, simplemente unos expositores donde se presentan todos los productos, de los que podemos coger los que queramos y llevarlos a caja para pagarlos y comerlos en el local o bien llevarlos. La oferta se centra fundamentalmente en sándwiches, bocadillos, ensaladas, tostas y frutas, así como en bebidas y café. No es mala opción para una comida ligera, y además, no es caro. Los productos tienen un aspecto de estar bastante frescos y la atención es bastante rápida. En mi caso opté por una rebanada de pan sin gluten con queso fresco, pepino, salmón ahumado y eneldo; una macedonia de frutas que contenía piña, melón, mango, manzana, kiwi y arándanos y un zumo natural de zanahoria, todo por 10,60 libras (12,50 €). Como digo, no es mala opción si se trata de comer algo rápido y de cierta calidad.

Lovely tomato soup and toasted ciabatta! Great on a colder day..

Very friendly staff and tasty coffee

The quality of the food was excellent and the staff are great

I went here for lunch today and the customer service was so good I feel it justified a review. I ordered a baguette, brownie, and a hot chocolate. The serving staff very kindly gave me the hot chocolate for free. When I asked for a receipt the transaction didn't appear correctly, so they suggested they refund and put the transaction through again. They did this, and to apologies for wasting my time (they chatted to me the whole time and didn't waste my time at all) they gave me a free cookie as well. To top it all off, I couldn't find a seat so the staff politely asked another customer if they wouldn't mind splitting her table in to two so I could sit down. Thank you very much for my lunch, you more than earned a 5 star review and £10 for the Pret foundation!

Environment; Lovely and warm 5* Customer Service; 3*

Puoi trova are dolce, salati, vegano, vegetariano, sushi, e molto altri ancira

Lanches gostosos, frescos e naturais. Sempre tem uma sopa, suco, wrap, sanduíche, iogurte e sobremesa. Preço excelente.

I like to relax there after work as the place is not that busy around 4/4.30 pm. It has a lot of sitting areas and the staff are very polite.

Good pret. Lots of seating and quick service

Standard PRET. Fine for a quick bit to eat

Great coffee, a quick turn around so you are not waiting ages for your order, not many seats so if its during the busy time, you will be taking your order away. Normal Pret food, so plenty to choose from.

Good selection of food for lunch

Today I went to this Pret A Manger to get a bacon and cheese croissant. Unfortunately there was only 1 left, slightly burned. I asked if there were more coming out of the oven but they said no. They offered to give it to me for free. So I ordered a cappuccino because I felt like I had to pay for something... anything. Magda offered to give me the cappuccino on the house as well. I am very impressed, thank you!!!

Catena con ottimo rapporto qualità prezzo particolari le zuppe calde.

Depuis que j’ai découvert PAM à Londres, je ne peux plus m’en passer ! Tout est trop bon 😀😃

Have been using pret in caxton Street Westminster for years. Today they decide to not put napkins out on their cutlery stand. So you buy food to eat in, get a tray given to you. Walk downstairs and look for napkins in the usual place. Not there. Ask what looks like the manager and get a gruff, impolite reply 'behind the counter'. So why didn't they bl**dy give me one with the tray then. Won't be eating here for lunch again, which should negate a small portion of their napkins cost savings scheme

quick bites,,, for working population

Great location and good seating

Not the best of pret here but good enough. Service not so friendly and food selection not as broad as others.

nice location. great place to have a coffee.

Great facilities - a little busy but decent coffee

Always reliable for breakfast and lunch.

Go here for morning coffee..great staff always served with a smile

Decent cup of tea, fast service, enough seating

I'm going to keep going back but am tired of seeing how much money this place drains from me. It's perfectly priced to the point where you kind of hate them for it but whilst your in there there's definitely something you're in the mood for that you'll like and not be disappointed with and the price isn't enough to make you walk out the door and find somewhere else.

The sitting area is relatively spacious and quite relaxing. The staff were very friendly and efficient.

Minden reggel ott reggeli utunk,jó és friss vegán és vegetáriánus választék. Kicsit személytelen és fantáziátlan belső.

Very efficient and slick team here, which can appear to be less personal until you realise that you are in the heart of the business district and this is what the customers need/want.... time is money etc.... but the staff are friendly and personable when they have time to be. Food is fabulous and coffee is nice too

Coffee tasted like dish water..

Good standard for a simple quick lunch - although it's popularity results in not so quick service

Never write a google review, but it is to a point I think the manager/ company has to aware this issue. I work around the area and visit very often, especially on saturaday when most other shops are shutted. The ‘barista’ guy is terribly rude (mid age, black curly hair, greece i guess?) Everyone has a bad day, but seems like his days are all rough. Never hear a single ‘halo’, ‘thankyou’ from this guy, basic manner isnt it. Plus, I do understand the excitment of ending a day as any employees in the world, it is too obvious that he is not welcoming people to stay even it s two hrs before the closing time, by asking ‘ TAKEAWAY?’ Repeatedly not ‘have in or takeaway?’ Another thing is closing many area, again 2 hrs before not 30 mins, I do understand this move, but the moment you got up the staffs couldnt wait to jump it and clear the tiny bits of pastry you dropped on the table since if they do it nicely after the customer left they would lose some precious time? Going to pret, I dont expect 5* service, however it is always my first choice if I have various chain cafe shop to choose from, I like the better food options, environment and affordable prices. I leave this comment cos this particular branch just really bring the name down, wish the management and style could be more consistant and keep up with all other branches.

Coffee was okay, no plugs for laptops to work so it's hard to use as a workspace

Pret a Manger is the usual expected :) This one I have never got free coffee :)

Cibo alla sbrigativa che va bene se non ci si vuole sedere e si va di fretta. Comunque la qualità è discreta ed i prezzi abbordabili. Noi ci siamo andati con bambini piccoli ed abbiamo trovato delle cose adatte anche a loro.

Staff is amazing as always. Thanks you all! Viorica

Out of all the main retail coffee and tea places this is the cheeper choice.

Personale molto professionale ed accogliente.

Always friendly and fast, larger than most Prets

Good coffee, plenty of seating. Need to either cut back on unnecessary packaging or fill their bags of snacks properly (see pic)

Food and coffee all fine but bit of a nightmare for seating, lots of singles and laptops taking up two and four person tables. Bit much to be charged to eat in then you can't

Consistently good quality food and drink.

Pret is my fave coffee place and this one has some very friendly and helpful staff I generally walked out with my coffee feeling content with the happy polite service !!!!

Great Range of sandwiches really tasty

Decent place to grab a bite to eat but can be pricey for what it's worth. Well staffed and fresh food though.

Woking Pret is the best Pret I have visited. Great building, layout and staff.

Sitting here at 11.30 on a Saturday morning. Basically have the place to ourselves. Plenty of seats, nice and clean.

Perfectly standard Pret. Has plenty of seating and WiFi. Good place to park yourself between meetings.

Good choice of coffee and food all natural. l especially love their 99p filter coffee especially if you don't have much money but you are thirsty.

Lovely friendly staff who are always nice. Grest food selection and excellent coffee.

prets up there, with the best, better than EAT i think

Friendly staff. Food was nice, price reasonable but didn't do decaffeinated tea so had to take a star.

Good standard pret nice seating friendly staff

A medium size Pret with a lot of seating space and efficient staff.

Large, plenty of seats. Often busy but good for a Pret

Yet another high quality, yet fast and efficient Pret.

Quiet place to drop in get a cheap lunch and wifi.

it's a Pret. Good protein only options

Like any other Prêt. Bit small, maybe. But then that's what you get in the city.

Standard cafe with lots of space.

Muy centrico, wifi, amplio y al menos tiene baño para los clientes, que no es lo habitual en la zona.

Staff was friendly. Nice wooden interior.

Very tasty food that is only coming in second as the very friendly staff is getting #1. With the manager around they were very motivated and worked with him to reduce queues - happy to come back!

People certainly make the place, the staff is helpful, kind and attentive. You get more than the standardised way of serving in London Cafes. This is a distinguished little place to relax on your break, have a meal or read, meet up... you choose. I go there nearly every day, today I left my rucksack and just realised it hours later. Called them almost 8 pm, the manager answered the phone with a smile to say that it was safe, for me to just drop by. Have I convinced you now? Check it out for yourself! The staff is warm, as well as the place is warm in the winter :)

We were on our way to a meeting in Russell square and needed a quick bite. The selections were excellent, nice and clean tables. Note: ask cashiers for code to open bathrooms.

Para nosotros este lugar es una buena opcion para almorzar o comer algo cuando hay hambre. Es todo natural, ricos sandwiches, ensaladas y dulces. No es caro y esta por todo Londres, lo aconsejo es buenos para la economia de viaje

Essa rede está por toda a cidade, com delicias Saúdaveis como Café Orgânico, comidas naturais, frutas, sanduiches, sucos, etc. Lugar lindo, grande e arrejado. Ótimos funcionários. Recomendo.

ci sono tantissimi punti vendita sparsi per la città. i vari locali sono luminosi e puliti offre cibi preconfezionati e con una vasta scelta. ottimo se piace il genere

Good selection of fresh sandwiches and salads. My soya coffee tasted bland and was tepid! hubby's latte looked and resembled hot milk! Threw the coffees in the bin and discovered Cafe Nero

Sono tornato in questo locale spinto dal ricordo della positiva esperienza di qualche anno fa. Ed ho fatto bene. Sempre buona la qualità e la freschezza dei prodotti.

Like most Pret you know what you are getting. Also one of the very few places open during the weekends on London Wall.

Stumbled upon the Pret closest to St. Ermin hotel and boy am I glad we did. I was instantly hooked on the almond croissants - mouth is watering right now - so amazing and light. ANY baked good is amazing (especially the chocolate croissant as well). We also tried a Pret on our way to St. Pauls and same excellent selections and same amazing almond croissants (hmmm....wonder if they ship to the U.S.!!!)

Great location in Westminster for a quick breakfast. Great location close to St James's Park and Westminster Abbey.