Pret a Manger in City of London, Westminster

staff very nice and patient and service very good and food very nice and allow customers read newspaper or working underground floor never push customers out, and very clean and staff very kind to everyone!

Pret doesn't make fresh coffee anymore. They pre make espressos, then just mix hot water or milk into it. Taste disgusting.

The girl behind the counter took my heart with her smile. Thank you for your kindness today.

This usual reliable selection of fresh sandwiches, salads, and drinks. Perfect for a quick and convenient lunch.

Check the expiry date on the crisps. Mine tasted stale and bad, and then realised they were more than a month past their best before by date.

By far one of my favourite coffee shops. The baristas are excellent and very helpful, everything is always delicious, and the place is very well taken care of. Great selection of all the pret favourites, both veggie and meat options, and hot food. The only thing I hope they add soon, is an ice machine, as it'd be fab for summer months and iced drinks!

Very healthy delicious. Highly recommended for breakfast, lunch and snack ....loved it!

Supposed to open at 8.30am. Arrived at 8.35, door closed, workers still putting food in shelves and signal not opening soon. Had to go to a better location.

all seats chairs dirty tables coffee stains terrible atmosphere

Always the place to go for your sandwiches and coffee. Great choice, reasonable prices and quick service from their friendly staff.

Amazing service! Coffee pastry and brownie were great!

W niedzielę bardzo mały wybór dań na ciepło. Plusy wolne stoliki.

Great salads, but the fact they are keeping sitting area freezing (like McDonald's and several more) to keep people from staying too long hinders you from enjoying the food and find a place to sit.

I have bought my coffee for the past 10 years from this place and the staff were amazing , but since the new morning manager started it’s an absolute disaster when it comes to services ! He is very very rude with the customers and any problems arises he doesn’t try not even a tiny bit to ameliorate the situation , he is making it worse by shouting and being aggressively rude towards the customer ! Please do not let one single person destroy the image of this place ! Thank you

Great staff who are always happy and upbeat!

Take the Pret subscription for £30 a month and have 5 complimentary drinks a day! It’s amazing! Download Pret App now!

قهوة لذيذة وكروسان لذيذ وموظفات رائعات👌🌹

I love Pret A Manger but sometimes the staff is not friendly enough.

Have been today for a quick meal and the service from the manager was absolutely amazing! Thank you!♥️

Small branch near Baker Street station. Staff were friendly and pleasant. Hot drink was perfect with oat milk, extra hot as I wanted. Usual range of food from sandwiches to soups, salads, pastries and more. Limited seating upstairs. More downstairs. As usual it was filthy. I left with my hot drink so I could have it somewhere clean. There are a few branches in the area. This one is located near McDonald's.

Rude staff - asking people to leave over an hour before closing time.

very rude staff, they woke me up from the table an hour before closing because they had to close. it is not the first time this happens and I will definitely not come here again. the hygiene standards are very low, the handkerchief does not wash its hands when it goes from the till to the coffee machine. 👎

Des enseignes "Pret " il y en a partout à Londres et cela offre une agréable pause pour se restaurer . Des options vegans très goûteuses (mais en Angleterre la formule veggie existe depuis si longtemps c est une alternative bien implantée) des prix raisonnables Seul bémol parfois ils n acceprent pas les paiements en liquide (un peu ch.... quand vous avez pris la peine de commander des livres sterling avant votre voyage ) un cadre sympa mais parfois bondé, un peu les uns sur les autres ...mention spéciale au thé chai latte réconfortant avec ses ptites épices

Small pret location and can get very busy. Decent range of food and staff are usually quick to make drinks.

Small milk. Asked the code.. ..

Customer services there sucks, I asked the cashier for some tissue she stared at me like I used to punch her mother in the face.

Nice place! Lots of space to sit downstairs! Coffee was coffee!

Almost no vegetarian sandwiches :(

Shop almost empty. Ordered two coffees, took back as one tasted burnt and the lady kindly remade them but one with the wrong milk. When I mentioned this she told me it was my fault and that she can’t guess drinks, before refusing to make it with the right milk. Shocking customer service and colleagues were clearly embarrassed.

Nora you need to get things done quickly and be more helpful when customers ask for something as basic as a cupholder

Nice place to grab a coffee and something to eat by hand, sandwiches, wraps etc. Especially for a student very reasonable prices.

Fui a ver si podía comer y cargar mi teléfono y me han dicho que el área estaba cerrada y que el local cierra a las 4. Muy desagradable el personal.

Always fresh, always tasty. Dropped a star, as I'd like more options for gluten free and not just the box meals - even though they are yummy too.

Good store, friendly staff and good location

Seating downstairs so more space than apparent. West facing outside seating catches the afternoon sunshine. Friendly staff and high standards.

Lots of seating room in basement section - otherwise standard Pret. V Friendly staff.

I am very upset with the customer service. Initially I wanted to keep quiet as it's not the first time I've had a negative experience at pret in baker street but after this morning I cannot stay quiet. I recieved the wrong order by mistake by the barista. I shortly went back inside to kindly request my order but before I could say a word the manager began to shout at me saying that's a green tea can't you see the tea tag? i tried to respond but he repeated the same statement louder and it start to draw attention by making a scene. I was very alarmed by the tone of his voice. I feel so humiliated. Bare in mind that its 7:45 am and I don't believe it's professional to shout at a customer at any time but considering how early it was, he has ruined my entire day. I work 12 hour shifts as a nurse and I dont think its acceptable to shout at me when im on my way to work. My job is stressful as it is. This is not the first time I've been spoken to like this at pret baker street. I just signed up to the online subscription and I am going to cancel it. I would not recommend this coffee place at all.

so i go there during Christmas for a Christmas special coffee, which they advertise on their board displaying loads of cream underneath a transparent lid. Drink has no cream at all. I point out to the girl cleaning the cup disposal area 'This bears no relation to the picture you have up on the board;'. And she, in her finest east european Stasi manner, scowls back and says 'we have run out of cream, taste is same'. I wasn't told that when they took my money, why are they charging for 'festive' drinks with extras when they can't provide it?

My favourite place to get my coffee. Staff are fantastic and organised in a rush, and always as attentive as during quiet periods. Downstairs is cozy, with charging ports, toilets, and filtered water on tap. Sometimes the music downstairs is very loud, but i’ve not noticed that for a few days.

This branch of Pret officially gets my award for the dirtiest toilet I have visited in London

Clean. Downstairs is a great, quiet place to get work done in a busy part of London

A 2 floor Pret with toilets on the bottom floor. Quick service, sometimes there's a queue. Good for a small break

Fresh food at a reasonable price. Normally good service although can be large queues

It's a standard Pret, so they offer all the beverages you would expect and the usual sandwiches and food options - which is great. The customer service was great and the team workers and baristas provide quick service. The cafe has a basement floor with plenty of seats

Pret a Manger es uno de mis lugares favoritos en Londres. Grandes sándwiches, ensaladas y sopas. Siempre estoy satisfecho con la calidad.

Cuando todas las demás cafeterías de la zona están llenas, sabes que si vas a Pret, ¡el servicio será relativamente rápido!

Salads are excellent, staff friendly and warm, comfortable atmosphere

good break for hot chocolate and chat with friend.

Just got free coffee as regular guest. I love it!

Broodjes voor een goede prijs en lekkere koffie

Good coffee that's served very quickly.

Forget for welcoming halo comrade here is brand new Pret a Manger without manners. - Begging for to be served + Coffee is made by machine +/- cup has lovely mushrooms on it actually there could be mangos + the queue is always shorter than next room McDonalds. After all total rubbish staff services. Can't wait for next visit 😝

Parfait pour manger rapidement. Très bons produits.

Quick service polite and even went down stairs to get the sweetner that had ran out upstairs in rush, Little things that help thankyou

Very nice place with free water in a pret cup and very nice toilet.

Limited cakes and maffins options, variety of sandwiches and wraps,coffee is very good.

Creo que esta es la mejor cadena de Londres. Su comida es siempre fresca, precios razonables, y hay una gran variedad de sándwiches y panecillos, ensaladas e incluso sopas.

It's good to see they have lot of vegan options like sandwiches falafel and wrap options

ممتاز قهوه وشاي وسندوشات تونه فلافل و بيض كروسون سلطات

Las tiendas están en todas partes y ofrecen emparedados, ensaladas, frutas cortadas, yogur y jugos. Ellos bien tostados sándwiches para usted. También tienen café completo / bar espresso. Gran y asequible manera de comenzar tu día.

good coffee, good sandwich, dirty toilet

Always perfect to have something light to eat and a drink on the go

Dai 3 ai 5 Pound per un panino/baguette soddisfacente. Qualità buona e prezzo nella media per essere a Londra(medio-alto).

Pour prendre un café cette fois si 😉 ... Et utilisé les commodités 😝 code 0211

Este lugar en la famosa calle Baker ofrece excelente comida que se prepara a diario y es saludable para comer. La amplia selección de verduras / no verduras es impresionante. Las envolturas con falafel y hummus son mis favoritas. Las sandwitches, ensaladas y ensaladas de frutas son alucinantes. En su mayoría para llevar, que puede tomarse como un picnic a un parque y comer. Los precios son sorprendentemente no demasiado escandalosos. Muy recomendable .

متواجد بكثره في الشوارع لكن يحتوي على لحوم الخنزير اما القهوه لذيذه تستحق التجربه

Anywhere we go, Pret is always a good choice for a coffee and snack. Pret are consistently fantastic. I've never been disappointed with anything i have drank or eaten there.

The most favourite place for takeaway coffee so far

Always polite service and fresh produce. Salads and staples always reliably good.

Service is not a good, you don't really get any of Vegan foods also don't get good customer service as well

Excellent coffee house not too expensive.

Found an ear in my sandwich. 5 stars.

I visited this branch for a quick tea. The customer in front of me was told his order ‘was on the house’. I know Pret have been public in saying they do this for some customers, but it annoyed the family next to me who had just paid a lot for a few coffees and snacks, and me standing behind this customer who got poor service as opposed to jokey friendly service he received. Maybe Pret should remember that all customers are important and although I don’t come to this branch often I go to several others. In addition I wasn’t given a receipt so had to go back upstairs to get the code for the toilet.

Small, busy but fast! Id prefer to visit this branch !

Comida buena y barata aunque local muy pequeño, casi sin sitio para sentarse y personal muy antipático.

De très bonne qualité et des produits frais

كافيه مناسب للجميع فيه العديد من الاختيارات من السندويشات والسلطات والعصائر والمشروبات الساخنه مناسب للفطور او العشاء او السناك

Croissants are amazing. Perfect breakfast place.

Si può considerare come una di quelle catene di fast food dove riesci a mangiare qualcosa di accettabile ad un prezzo realmente abbordabile per quello che è il mercato della ristorazione a Londra. Personalmente ho gradito molto i dolci, mentre il salato spicca soprattutto per il fatto che trovi il modo di mangiare proteine e carboidrati senza un salasso a livello economico. Ma parliamo sempre di una soluzione per chi ha fretta e non ha particolari esigenze se non quella di sfamarsi in fretta durante una giornata di giri turistici (si trovano sempre in posti strategici) o come pausa per i lavoratori. Non male come fast food...

Very spacious and also downstairs space. No complaints. I was served swiftly and staff attentive. Hot chocolate delicious.

Can't be bothered with allergen labels? Really? Morons this won't 'just blow over'. Multiple times I have inconvenience d myself now *just* to avoid spending money with you

All great. Food, timing, speed and very welcoming staff.

Their coffee is really high quality, works fantastically well in a soya latte. Pret staff seem well selected and trained, often friendly and polite. Some of the female ones in the Harrow branch are quite charming. One star docked due to the Costa-style problem of a latte sometimes having nowhere near enough milk, and too much froth, more like a cappuccino.

For the last two months I have visited Pret in Baker Street and have been greeted by the male supervisor who knows my order. I live in the north of the country and do not necessarily expect such friendly service at 0600hrs in London.

The food was good, but unfortunately ruined experience by a very rude service.

Absolutely awful bitter strong coffee. Cafe Nero so much better. Sandwiches are the usual and need a change.

Fresh and healthy food. Reasonable price, even for London, and a good compromise for whom is looking for a place between a fast-food with junk food and a restaurante with impossible prices.

It was nice to find somewhere cool - the basement of this Pret - on a scorchio day in London. Useful charging points although they were mostly taken by people who appeared to be there for the whole day. The 'lost' Tyburn river flows underneath, factfans.

ホームズ博物館が開くまでの時間つぶしにと思って、コーヒーと朝食を頂きました。マキアートを頼みましたが、結構美味しかったで す。

Brilliant staff here. Always happy to give you free extras (cookie, hot drink etc) if they recognise you. Great customer service.

Quickly served and exactly what you expect from a Pret.

Pret at 120 Baker Street is convenient for Baker Street tube station. It offers the regular fare of sandwiches and drinks. There is a reasonable amount of seating downstairs in the basement. There is a toilet for diners only - the entry code is on your receipt.

Fresh food and good coffee. I love the sandwiches there

The Manager George makes makes my early mornings that little bit easier. Super friendly (as are all the staff), remembers my name, it's the little things that go a long way!

Almost eveything is good. Horrible Staff..!!!

Not a big fan of the pret network but they do have great ginger shots that are best for chilly weather or when you feel under the weather

Pas assez de choix et trop élaboré au niveau des salades et des sandwichs

Pret food always quick and decent. Sort your toilets. They're grim.

Food as usual fresh and tasty. Coffee, very pleasantly surprised! The base was very tasty but not a perfect flat white. For me Pret coffee has always tasted burnt and almost always too hot. But this branch (first time here), was great on both accounts. Seating downstairs was full, most likely due to the lunch time crowd. Power sockets were available on entrance floor to the right, by the high bench. Wifi also available.

It's Pret. Good quality reasonably priced (for London) food.