Based on 759 opinions finded in 1 websites
Based on 759 opinions finded in 1 websites
Nº 671 in 1596 in Wiltshire
Opinions
Great place. Lots of options if you don't want to eat in hotel, close by, but breakfast was hot and good quality.
Mark Oldbury . 2025-02-14
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Staff very good and tried their best ,however no heat in room bathroom freezing, staff did reboot boiler, went for dinner food good but again absolutely freezing,room was clean but old bed li en was grey ,tv not tuned in properly, would not stay here again,definitely not up to premier standard.
SHARON WILLIAMS . 2025-01-22
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Moved rooms as mould in sheets. Heater was not working so absolutely freezing. Food was on par with a school canteen. Only 1 towel is available. Toilet paper is locked away in a dispenser like a public loo. Would not stay again.
Tom Smart . 2025-01-11
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Excellent choice of hotel for our visit to Longleat. Cinema opposite and a choice of restaurants nearby. The hotel was clean and comfortable. The breakfast was excellent and all cooked fresh. The staff were excellent and couldn't do enough for you. We will definitely stay here on our next trip to Longleat.
Christopher Rourke . 2024-12-23
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Great hotel in a really good retail park surrounded by nice restaurants. Service was good, the room was spacious and comfortable, and breakfast was tasty. Highly recommended.
Horatio H . 2024-12-22
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We didn't stay but we went for breakfast which is open to everyone. The food was lovely, piping hot and everything was regularly replenished. I should make special mention of the staff.....who were all very welcoming and friendly.
David Ellis . 2024-12-21
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Went to check in but had inadvertently booked the wrong dates. There was no availability but Baileigh the receptionist was very efficient and soon found us a room not too far away in Chippenham, she really saved the day!!
Paddy Morrow . 2024-05-30
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Free parking from 5pm to 9am below and a further 3 hours for free if you get a ticket. There are plenty of restaurants and shops within walking distance. Staff were very friendly and handed out bottled water at reception. The rooms themselves aren't the newest but very nice still. I thought it was going to be very loud due to the location but you can't hear a thing in the rooms.
Haofei Du . 2024-05-28
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Would not recommend for night shift workers due to weird parking system Other than that completely recommend
Joe Dodman . 2024-05-22
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I came in on a very regular basis for breakfast, the Servcie and food are best in town. This time Ning and Chef Albert are great again.
luke . 2024-04-29
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Stay reverently again lovely staff, clean rooms. Lots of restaurants around, and parking is easy.
leo Ahmmed . 2024-04-29
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This is my 2nd stay here. Very clean hotel, beds are comfy, very quiet at night. Service is brilliant, specially breakfast.
michael mullan . 2024-04-29
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I travel for work a lot and, room-wise, you get exactly what you would expect from a highly street hotel chain but what is special here is the staff. The dinner staff in the evenings (Kayleigh, Francis, Al) go above and beyond especially.
Kit Hobbs . 2024-04-19
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Great service...the change of date policy however is diabolical
Jon Brown . 2024-04-13
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Stayed overnight for business. Room was comfortable and quiet. Location was great. Access card check in was a bit chaotic but no big deal. Sorted in the end.
David Kitchens . 2024-04-02
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We booked a Premier plus room, all very nice apart from being down the other end of town and there was a rotten skirting board in the bathroom and why oh why can't you open the windows if only a little bit! I'm not going to jump after shelling out £130:00! A nice quiet stay was had and the food is good quality, staff very attentive and helpful. I can put up with the above but being a miserable old b@st@rd (girlfriends words) why can't there be a quieter section for breakfast? OK, admittedly we had a few the night before, we are a childless couple and nieces and nephews are handed back very promptly. The ruckus over breakfast had me scowling into my granola. Overall, we'll be back 👍
Tom Tom . 2024-03-31
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A very nice Premier Inn in the town centre. Rooms and breakfast nice, and friendly staff. There is a free multi-storey car park opposite.
Mary-Ellen Roden . 2024-03-29
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Right in the middle of town food and drink really close by
Jon Ball . 2024-03-17
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Location suitable, standard premier inn but staff were polite, helpful and went above and beyond to make my weeks stay perfect. Would highly recommend.
Craig Hewitt . 2024-03-08
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Made 5 attempts to book a room on line..Didnt work..very very frustrating,..I had a team of 4 persons to assist. Then tried to call to book.Phone rang fpor4 minutes no response?
Steve Williams . 2024-03-06
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All staff were very welcoming, friendly and helpful. Everywhere was clean and tidy. Room was clean, comfortable and well equipped. Excellent location for a variety of restaurants.
Hayley Townley-Jones . 2024-02-27
MORE AT Google
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239 Opinions
Had the loveliest little dinner here! Before visiting a holiday event at the cathedral, we stopped in for a tea, cider, and dinner. Staff were SOOOO nice and the food was solid. Prices were also reasonable for this sort of thing. Would love to come back next time I'm in town!
309 Opinions
This used to be a very good place to order food. Good staff, on time delivery and tasty food. But since December 2024 it has gone down hill. Staff, face to face are polite and helpful. On the phone no. If you ring in to enquire about a late delivery, they are very quick to offer refund. Don't tell me the food is on its way, when it is an hour late, when it arrives it is cold. The food now is bland, it also does not seam to be assembled with care. Best to avoid, there are other places to get better food localy.