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4.3

Based on 409 opinions finded in 1 websites

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Nº 731 in 1506 in Highland

Score
OpinionsNoteGoogle4094.3

comment_iconOpinions

Stayed for over 4 months while working in the area. Can't fault the staff, all very friendly and nothing to much trouble. Rooms always spotless, plenty of car parking. Would recommend to anyone.

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jeff bower . 2024-11-21

MORE AT Google

Had a great weekend away. Long Drive from Central Scotland up via Wick, John O'Groats and Dunnet Head as well as other scenic stop offs. Checked in without issue. Desk staff were friendly. Dinner in the restaurant was fantastic. Not to pricey. The room was clean n comfy. Had a fantastic sleep. Next morning the breakfast was on point. Plenty of selection. Staff at the hotel were chatty, polite and genuinely nice people. Definitely be back.

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brian sinclair . 2024-11-18

MORE AT Google

The hotel is very clean and staff very helpful. It is a short walk to the town. This appears to be quite a new building. The rooms are quiet.

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Leonie Sherwood . 2024-11-18

MORE AT Google

Be careful...You have to let them know if you want them to make the room. A disaster.... Two people to attend the checking and the bar at 7 p.m. You wait for everything. Better to choose another

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Ramón Mira . 2024-09-07

MORE AT Google

Not the best Premier I've stayed in. Dinner was mediocre, breakfast as expected. Some staff excellent, one not so helpful. WiFi almost non-existant.

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Alastair Alford . 2024-09-03

MORE AT Google

Great place to stay before getting ferry to Orkney the next day. Staff were very polite & extremely helpful, nothing was too much trouble & they were happy to help & answer any questions. The room was very spacious & comfortable & clean & id highly recommend the place to stay. Thank you Premier Inn Thurso

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mick avalon . 2024-08-12

MORE AT Google

Room was very clean and tidy. Bed was comfy and the room was just a nice temperature. Staff are very helpful. Food was yummy. I got the meal deal for £29. Think it was about that. That included breakfast 2 course evening meal and a drink of your choice. Staff are welcoming helpful and nothing is to much for them. I stayed 2 nights and I will definitely stay here again if I go to Thurso. Grate for any age group to stay. A few minute walk to the shops.

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Jenny Paterson . 2024-07-11

MORE AT Google

Lovely place to stay, thriving with people to stay. Room was very clean and nothing was too much. Restaurant staff were very attentive. Well worth a stay.

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Teresa stoddart . 2024-07-10

MORE AT Google

Went here 4th July till 6th July never been to a premier inn before the staff here work hard had a wonderful time had dinner on first night it was lovely second night changed to a new menu was great food staff very friendly bedroom was great plenty of room I see on other reviews rooms are to warm well if you take time and look you have air-conditioning to loved this and will definitely be going back disabled friendly only thing I would ask can you put a hand rail in shower would make it a bit safer for disabled people

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Linda . 2024-07-09

MORE AT Google

Dropped in for breakfast, great service from an efficient and helpful team with a fantastic smile on their faces. The food is excellent, plentiful and good value for money, kids even eat free, fantastic

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George McKenzie . 2024-06-08

MORE AT Google

Big downside for the welcome! We had a prepaid reservation, email received on October 2 by the hotel (which forgot to open it...) and we waited for more than an hour, completely soaked, in the lobby, which, finally, thanks to our agency and the reservation center, the manager manages to open the new email. Otherwise very nice room and very friendly restaurant staff.

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Marie Claire Gérard . 2024-06-06

MORE AT Google

Staff really helpful and very nice. We had dinner aswell 😋 here's hoping breakfast is as good as our dinner was as it was delish.

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Brenda Taylor 16 Lime grove . 2024-05-28

MORE AT Google

This is one out of three Premier Inns we’ve stayed at and by far the best of those. The rooms were clean and well maintained, very comfortable bed, great shower. I love that there are signs everywhere to remind guests to be quiet in corridors. It seemed to have worked as it was very quiet. Can definitely recommend.

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Nina Broberg . 2024-05-28

MORE AT Google

Stay was nice . But to arrive at 5:30pm and to say the eating area was fully booked come back at 9pm when there’s only 4 couples is a farce. Every night people asked for table and were basically told to do one. Point in having an eating area . I say again eating area as no way is this a restaurant. The chef can’t cook more than one diner at a time is a complete joke. The amount of people walking away after been told was booked out was a shambles. So be prepared to phone and book a table weeks in advance

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Mick H . 2024-03-11

MORE AT Google

Stayed here on the 9th March. I asked for a room with a bath if possible. The lovely lady at reception kindly gave me room 6. While getting my overnight bag from the car I came back to find a bath foam fizz had been left for me in the room. How kind and thoughtfull. Thank you to Tracy and Courtney , above and beyond. Excellent breakfast and friendly helpful staff. Overall a great stay.

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janice harper . 2024-03-10

MORE AT Google

Room obviously hasn’t been hovered so not overly impressed with the cleanliness and the restraint despite being practically empty was apparently fully booked.

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Patrick Johnston . 2024-03-06

MORE AT Google

Room was large and very clean but the lack of fresh air and mandatory air conditioning gave me a sore throat. Very abrupt receptionist when I arrived. She is not a good representative of Premier Inn and her curt attitude tainted my stay. I witnessed her being short with the couple who checked in before me as well. So overall my impression of the hotel was not positive because of her attitude.

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Tanya Palmer . 2024-02-23

MORE AT Google

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