Based on 308 opinions finded in 1 websites
Based on 308 opinions finded in 1 websites
NÂş 222 in 534 in Telford and Wrekin
Opinions
Jade was fantastic in welcoming me. Her proffesional and bubbly personality made my check in a wonderful experience. She went out of her way to make me feel welcome. Room lovely and clean.
Shannon Wallace . 2025-02-28
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Natasha was so helpful. Lovely hotel and amazing staff
Claire Taylor . 2025-01-03
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Ok so a special mention to staff member Ellie of the Telford North PI. I arrived late, Wllie was on the desk and had to break the news the the gas was out at The Clocktower (restaurant. She was so apologetic about a situation clearly out of her and the restaurants hands. Refunds were made (I was on a meal deal) and McDonalds was visited. Got back to my room to find the little star had gone out of her way to make a small gift basket 🥺. EMPLOY MORE PEOPLE LIKE ELLIE!!
Peter Wolff . 2024-12-18
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Nice smallish Premier Inn. Very friendly staff. We visited the TICC which is 12 minutes down the road. Much cheaper to stay here than in Telford when a conference or show is on. We attended the IPMS annual show in November.
Everton Ed . 2024-11-12
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Only reason it's 4 stars to the room is because they had a power cut so the air conditioning wasn't working staff were great and le t us a fan
Caroline Shearer’s . 2024-09-06
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Fairly typical Premier Inn, room clean, well maintained. One ongoing criticism is the duvets are far too heavy for summer and the ridiculous health and safety measures that mean windows open sufficiently far. Although the restaurant isn't actually "part of the hotel" I have to say that although breakfast was fine dinner service was slow and at least one item (kids desert) was not as described on the menu, but the issue was well resolved by the waitress. Choice was nothing like as wide as at a Beefeater and given my experience next time I would note take the meal deal and eat elsewhere instead, even if it cost a little more.
Andrew Taylor . 2024-08-10
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Very kind receptionist when checking in. Clean room, great quiet area.
Wiktoria Bajon . 2024-08-03
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Had a great couple of days stay. Bed very comfortable bed, large room. Breakfast very nice
Gaynor Robinson . 2024-05-24
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Great bed but the room was behind the drive through McDonald's so could hear a lot of cars reving engines all night.
denise aldridge . 2024-05-01
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2nd time staying as visiting family in the area, friendly and clean hotel as always 5*
Leigh-Anne Newman . 2024-02-16
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81 Opinions
Popped in for a quick drink and ended up having a meal on a Sunday afternoon. Very (very) good atmosphere, nice food and great service with a smile. This is how pubs should be. Praise to all the staff and patrons who frequent this establishment.
925 Opinions
Went for a carvery today and took my sen son for a meal who is autistic he couldn’t eat his dinner as he felt it was too busy for him to cope with I asked the manager if I could take it home in a pot he was very rude and said he not bothered if I come bak there again to eat and was gave a paper pot in the end the was no need to be so rude only asked for a pot as my son not touched his dinner bad management would never eat there again and if you have sen kids I wouldn’t waste your money there terrible attitude for a manager. Just to recap we did not stay there for 1hour 45 minutes we ate and went and your manager was very rude and wasn’t happy about giving a paper box and we took 1 dinner home which was paid for not excessive food at all and the 5 people on the table were family never stayed for 1 hour 45 minutes at all.Bad management rude.we took one small Plate for a child that’s not excessive food at all the plates are small and we didn’t know how busy it was going to be and your manager told me he wasn’t bothered if I come back really rude we was there for less than a hour the food was paid for any where else wouldn’t of been a problem.
2514 Opinions
Seemed lovely staff. Problems came when my mixed grill came and I had asked for well done steak. It was black hard and full of pepper like they had dropped the pepper corns on to it. I tried 1 piece and was chewy and way too much pepper.I went to the bar to ask the waitress she came after 4-5 minutes by that time I was eating the rest. She said do you want another as in full meal or something else. I said dessert then please. After she went I found a hair I didn’t want to cause a scene so just carried on around that part. Dessert was lovely but those 2 things put me off as I hate confrontation but I was so disappointed in my steak. I was meeting an old work friend so was embarrassing. Place was clean and chips was lovely.