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4.1

Based on 897 opinions finded in 1 websites

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Nº 129 in 308 in Eastleigh

Score
OpinionsNoteGoogle8974.1

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Nice cheap clean just what we needed the night before our cruise free car park was great as well

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Layla Croucher . 2024-09-10

MORE AT Google

Hotel is extremely tired and in need of some TLC. Staff were superb.

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james thompson . 2024-09-09

MORE AT Google

Imogen checked us in. It is busy, evening before embarkation for 5 cruise ships in Southampton. Friendly & efficient check in. Thank you. Restaurant was fully booked. Maitre-D Jodie was very welcoming. We were served by Tilly. Excellent service. Friendly and welcoming. Nice atmosphere in restaurant would highly recommend and staff are good ambassadors for Premier Inn with a premier service! Room had air conditioning and was exceptionally cool following an unseasonal warm day. Returned for breakfast, Jodie & Liz on from last night, still smiling and friendly as ever. Lovely service & so friendly. Thank you Liz, you were delightful.

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Four Candles . 2024-08-10

MORE AT Google

Dinner overbooked even though i had a paid meal,"too busy" apparently Made up for it the next day tho upgraded review Repeatedly overbooked, downgraded review

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Felix Blenkinsop . 2024-07-10

MORE AT Google

Service was great and staff very friendly. Receptionist very welcoming when I arrived. However after staying at another premier inn that was newer before, this one seemed a little dated. Also was an odd looking stain in my room and the hand towel had a hole in it. Was close to where I needed to be so hence the stay and location for me was good.

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Andrew Mahoney . 2024-07-09

MORE AT Google

Nice handy hotel without the hustle and noise of Southampton

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Judi Strain . 2024-06-10

MORE AT Google

Had not issues with hotel if not rooms a bit small but expected for premier inn. Rooms clean and staff very friendly and helpful. Continental and cooked breakfast available at extra cost. Sweets and a lovely welcome note for our kids were in our room for arrival which was very kind. Only things would say is definitely bring teabags and bottle of milk if you need more than one.

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Holly Popiel . 2024-05-27

MORE AT Google

Had a booking for 2 rooms. We had asked they would be near each other (ie same floor) but wasn't given (1 ground, 1 3rd floor). Reception staff very polite. Told us to book evening meal which we did... was nice; not the best meal ever had but tasty. Had a comfortable sleep, shower lovely. Problem came with breakfast we'd paid for - no one told us to book a table for breakfast... we went down at 08:50 and told no availability until 10:30 when would have half an hour as breakfast finishes at 11am. Very poor. Really set us back for the morning.

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Dom Martin . 2024-05-12

MORE AT Google

Usual premier inn smelt fresh on arrival and very clean although 1 bed was missing asked reception and it was sorted immediately. The staff are polite and patient and very helpful from our experience so far thanks

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TheLoneWalker . 2024-05-05

MORE AT Google

Enjoyed staying here. Would definitely stay here again.

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Corinna Stock . 2024-05-02

MORE AT Google

Accessable room ground floor. Bathroom had black hand prints all over door frame but otherwise fairly clean. Probably visit another hotel when next visit to Southampton.

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Robert Osborn . 2024-02-13

MORE AT Google

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