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4.1

Based on 1.236 opinions finded in 1 websites

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Nº 296 in 673 in Reading

Score
OpinionsNoteGoogle1.2364.1

comment_iconOpinions

Me and my husband visit family in reading every year and the stay is usually really good but on this occasion it wasn’t the best, at 6.30am on both mornings there was a family above us who were like a heard of elephants so we couldn’t get the lie in we really needed, we did speak to the receptionist on the way out and she was lovely, very apologetic but we were really disappointed with this visit, maybe as a bit of advice to try and put families on the bottom floor, I know it’s not always possible but I wouldn’t like to have a stay like that again.

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Donna Wilding . 2024-12-08

MORE AT Google

Dominika is fantastic! She was so lovely and helpful from when I arrived to when I left. Unfortunately the car park size lets this hotel down because it’s a really lovely hotel, also the price of parking is absolutely ridiculous. The staff are incredible and definitely go above and beyond and deserve to know they make the stay amazing. Thank you to everyone and especially domenika for all your help you really were awesome 🙂

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swapna kandukuri . 2024-12-05

MORE AT Google

comfortable stay with clean rooms and friendly staff.

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steffi rose . 2024-11-04

MORE AT Google

Hello, I have stayed here for 5 nights, and now came back for 5 more. I'm on my work trip, and they are paying up for my stay and meal deal. Comfortable mattress and pillows, so I really sleep well. Few technical issues, but staff does everything to sort it out whats in their power. To be honest, staff is brilliant here, every single one. I think they are what makes this place me give a rating of 4*. I hope they're paid well. Well done team, you're all amazing people ❤️🙏

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Turisto Lituano . 2024-11-04

MORE AT Google

Booked for a work trip. Car park is small and tight, but big multistorey just across the road. Rooms very nice, service very good. Right in the centre of Reading , just a 2 minute walk from resteraunts and shops in the oracle shopping centre

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Grant O'Grady . 2024-09-05

MORE AT Google

Great base for our racing trip 👏 walk across the road and you are in the bar's and restaurants, breakfast spot on rooms very comfortable 👌 staff were very helpful 👍

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Paul Neville . 2024-08-08

MORE AT Google

Dominika was great during check in.

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Fraser Picken . 2024-08-07

MORE AT Google

Can't complain, get location. We were lucky with the parking and convenient for the shops, restaurants and Train Station

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David Gregory . 2024-07-10

MORE AT Google

Checked in late this afternoon after a long day and was immediately welcomed with beaming smiles from the staff. Came down from dinner and noticed Dominika running around in and out of the restaurant and kitchen, laughing and joking with the guests, taking the time to stop and actually chat with them and showed genuine interest in what they were saying. She actually makes me laugh to watch her work, such a cheerful breath of fresh air and a true asset to a team. Premier Inn, you’ve got a true gem of a staff member there.

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Stewart “5paceBalls” Hyslop . 2024-07-08

MORE AT Google

Easy place to get to and good night's sleep

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Alisha Mullins . 2024-05-11

MORE AT Google

Terrible hotel loud groups of young people screaming shouting smoking abusive and staff called the police on them, later in the evening they came back banging on doors avoid the weekends at all cost the staff tried to calm its down but to no avail. Still waiting for premier inn to contact me can’t talk only faceless complaint procedure.

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Brian Pascoe . 2024-05-09

MORE AT Google

Came here for a meeting so cannot comment on the rooms or breakfast. Staff were helpful but very busy and had to wait for assistance on a Monday morning. Main complaint is the car park is small for the size of hotel and you have to pay for parking by the hour, I got lucky getting a space.

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Tim Doyle . 2024-05-07

MORE AT Google

Stayed at this hotel for two nights. Was in Reading for training. From checking in to checking out, was a pleasant experience. The staff were friendly and professional, they couldn't do enough for us. The hotel was advertised as 3 stars and therefore I was not looking forward to staying there. But the quality of service and condition of the room was beyond my expectations. I stayed in a Premier Plus room with walk-in shower, temperature control, complimentary water (still and sparkling) in a mini fridge, ironing board/iron and tea making facilities. It was a very clean and comfortable room. Breakfast was included at extra cost. For secure WiFi it was £5, or you could use basic WiFi for free. Breakfast was basic but satisfying. My stay here was worth the money and I will return. Thanks to the staff for being so welcoming and helpful.

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Dee . 2024-03-10

MORE AT Google

Staff really helpful and friendly, breakfast so very good and room so very clean have been here twice no complaints 😊

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Lorraine Simmonds . 2024-03-06

MORE AT Google

Bed was ok, rooms a bit outdated but friendly people and nice enough food. Close to citycenter but on the otherside of a busy road (which can be safely crossed, so no trouble but it doesnt help with the ambiance)

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Reemer Feddes . 2024-03-02

MORE AT Google

Functional hotel, well located, with a good breakfast

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Miguel Angel Nieto . 2024-02-26

MORE AT Google

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