Based on 10 opinions finded in 1 websites
Opinions
Good honest food, friendly staff. Good for families
Keith Lawrence . 2018-05-15
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313 Opinions
The staff was very unprofessional. On February 19th at 5:32 PM, my sister and I arrived at the store and stood at the counter to place an order. At that time, there were no other customers—only the two of us waiting for about 4–5 minutes. However, the staff member was merely cleaning and chatting with someone in a foreign language. Although she clearly saw us waiting to order, she chose to ignore us, which left us extremely disappointed. As a result, we decided to leave and go to the Starbucks across the street, where we received much friendlier service. After getting our coffee from Starbucks, we noticed that the same staff member was now serving another customer. I don’t know what we did wrong as customers to be treated with such disregard. I hope the store management will review how their staff is trained to prevent losing more customers in the future.