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Score
OpinionsNoteGoogle3584.3

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Everything great except the breakfast place where the toilets were absolutely disgusting.

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David Harvey . 2024-11-25

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Very pleasant experience. Although bitterly cold outside, the room soon warmed up due to efficient air con. Tea and coffee in room plus large screen TV and excellent fast free WiFi . Attached table table restaurant breakfast was great value at 10.99. friendly staff, large car park, easy access , would stay again.

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Philip Highway . 2024-11-22

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Thr best premier Inn i have stayed in and I travel the UK. A Warm welcome when I arrived last night. The staff really go the extra mile enhance your stay. Bed is comfy, location is great. Shout to Sarah on reception for her kindness and help.

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Cheryl Pickard . 2024-11-20

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Fairly dated and very expensive for what it is.

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Kelston Tobin . 2024-11-12

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Stayed for one night, booking online super easy, I called in the morning to get early check in which was processed. When we arrived Sara greeted me by name and said she was expecting me which was a great touch to make me feel special. Anything we asked for they delivered quickly and with a smile 😁 Would stay again!

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David Black . 2024-11-09

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Booked the wrong date and tried to get a refund as they wanted an extra £96 on top of the £50 I already paid online for a Wednesday night. Lady on phone was abrupt and couldn’t help as the computer sets prices. Don’t bother phoning premier inn other numbers as no one answers. Disgusting service from this company and will never use again. Hope you enjoy the £50 you’ve stolen. Update: cannot get a refund as it’s against their policy. So it’s my fault clearly that they have taken my £50. Silly me. Next time I will just go up to the desk and give them my money and not stay. Because I love giving my money away

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Christian Sparks . 2024-06-19

MORE AT Google

We had an overnight stay here before heading to the Isle of Wight ferry terminal the following afternoon.Sophie on reception was really helpful and informative. The room was spotless with plenty of towels.Kettle & teas ,coffee and milk.The bed was really supportive and comfortable.For 50 pounds per night we thought this was great value.Just 11 miles from the WightLink ferry terminal.I would definitely recommend this place.

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jean tarrant . 2024-06-17

MORE AT Google

All photos show baths in rooms but this had a shower, I book hotels that have baths and not having one was a real let down. The room was clean and tidy like every other Premier Inn but this along with the tragic free WiFi which is chronically 'connected with no internet' basically forces you to have to pay for the 'ultimate WiFi'. Breakfast it worth it for convenience. All round it's good, but the niggles let it down.

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Juli M . 2024-05-20

MORE AT Google

Amazing & friendly staff. Today, the receptionist were so kind and lovely to go extra mile on calling few places to find out about my baggage that's been missing past few days. Million of thanks to her, because at least now we know where it is. Keep up team horndean for your wonderful and friendly service. ❤️

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Priya Christine . 2024-04-24

MORE AT Google

When we entered our room it smelt musty, but it cleared after a short while. Staff were very good.

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tanya chubb . 2024-03-18

MORE AT Google

Stayed here for valentines day 💕 Lovely treats in room Staff amazing. Room clean. Happy to return

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Sara Davidge . 2024-02-29

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