Premier Inn Poole Centre (Holes Bay) hotel in Poole

This has so gone down hill. Outside drab and not inviting needs a good lick of paint . Bed comfy, welcome was OK not the warm friendly greeting. Lift in poor state. And the restaurant that too filthy. Run down we went else where to eat.. Car park machine not working which was a bonus .. This used to be one of the best Premier inn, no longer it's at the bottom, which is a shame..

Chose this hotel due to its location for walking into Poole. First and last time staying in a première inn. The walks were good, and the hotel was reasonably full. Some areas of the hotel were a little tired and shabby compared to others that I've stayed at recently. A good night's stay ruined by being charged for breakfast. That's the first time in 40 years of travelling being denied breakfast without paying for it. It's not as if the room was cheap either. I've been in better hotels for far cheaper than this one even though they have only offered continental style food. I don't mind paying extra for a full English but there is a limit to how much toast you can eat for 9 pounds. However there was a plus side, their machine that charges for car parking was out of action.

Thr premier inn was amazing friendly staff up for a laugh but we went to the restaurant for a portion of chips and garlic bread and thay said no thay can't do that because thay are to busy yet there was only mabey 5 tables and 1 member of staff said that there is only 1 chef the a second said there's 3 chefs the manager was no help u can clearly see that he just wanted to be out of the restaurant by 10

The place was dirty & in desperate need of a refurb, no air con and the fan that was given was of no relief at all. The restaurant food was excellent although short staffed and waited an hour and a half for our food which was really not good for the six year old with us. Chairs were absolutely filthy, sticky, stained and grimey. They are now introducing a £7 per night parking charge as well so won’t be going back there again.

Comfortable. Bathroom needed cleaning - bad smell.

Great place for a stop over for the ferry service. Typical good value Premier Inn just outside the centre of Poole.

Lovely hotel, right on the beach. Easy to park, quiet overnight and easy to find. Nice comfy bed and bath and shower. The food was good too.

Great hotel for exploring Poole and the surrounding area, the staff are very friendly and breakfast was perfect. The hotel and rooms are getting a little tired, could do with a refresh.

I don't expect a lot from a Premier Inn, but this was especially poor. Premier Inn's are not the best hotels, but they should be a consistent 3* quality. This was not. - The rooms in this one were particularly tired and worn. The sofa/recliner had lost all its cushioning and so was uncomfortable to even sit on. - The shower could not keep a consistent temperature and on the hottest setting would switch between cold and then luke warm at best, meaning only I braved the waters. - When we came back in the evening and went to bed, we discovered the duvet cover was dirty and had (we think blood) stains on it. - The location sucks. You are in the middle of an industrial estate, surrounded by car showrooms only and so cannot go anywhere without a car. Overall very disappointed with somewhere for which I already had low expectations.

Very noisy as close to a busy road, so there is no chance of having windows open. Food in a nearby restaurant was very good. The quality of the rooms need some major TLC. Finding hair clogging the bath was disgusting, and the lady in charge didn't seem to interested. Great position for going places

Finally something went right with Premier Inn. Been a nightmare to get this booked but the staff and hotel are lovely

Lovely hotel, friendly welcoming and professional staff. Thankyou

Was offered a room where the cleaners didn't change the bedding, went to go on the bed to see so much hair all over on duvet and mattress. But, the reception staff came and changed all the bedding. Then, there was fault with central heating, temperature wouldn't go below 25 c, so he got a fan and we switched off heating all together. Staff at breakfast were good, could improve if they can put a bit of smile. Felt sorry for reception staff that they had to make bed, thank you. Room No.116

Usual premeir inn provision, bar adjacent, took advantage of meal dral, decent quality and service, bar closes at 10, good access to lighthouse theatre, in safe walking distance

Unpleasant, awful, and dirty. The staff were really helpful and polite at reception, but that’s where the positives ended. The rooms were grubby and dirty, and I could hear every single step the people on the floor above me took, and people walking up and down that stairs. Loud reverberating stomps from early morning to late at night. The restaurant for breakfast was absolutely filthy, badly managed, and chaotic. I was disgusted. We had prepaid for breakfast on both mornings but just skipped it on the second day as we could not face that filth again.

The location is closer to the bay area which is good for a quick jog along the coast.

Another good nights sleep in a town that I love. Only downside room could be a little cleaner and a coat of fresh paint would go a miss. Sink was full of hair ( not mine) and cobwebs in the bathroom. Wall by bed damaged.