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4.2

Based on 600 opinions finded in 1 websites

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Nº 216 in 612 in Peterborough

Score
OpinionsNoteGoogle6004.2

comment_iconOpinions

Very disapppointing - woeful level of communication from staff. Reception booked us a table in the restaurant, but when we arrived there was no record of the booking. We waited, and were lucky to get a cancellation 1 hour later than our 'booked' time. Complained to reception who said there had been 'so much going off' they hadn't been able to let us know. In my view they couldn't be be bothered - my room was four doors from reception and they had my mobile no. Have submitted a complaint to Guest Relations and received a generic, complacent fob-off. Am continuing to pursue my complaint.

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Richard Gaskell . 2024-11-10

MORE AT Google

Great accomodation, great price, excellent value.

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Graham Randall . 2024-11-09

MORE AT Google

Stayed here for 1 night. Room, service, signal all good. I did not stay to try breakfast so can not have an opinion and the car park is small, this is only the reason why i did not give 5 stars.

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Carlos Wood . 2024-10-13

MORE AT Google

Need to update rooms with aircon or allow windows to open wider, rooms are just to warm.

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neil crawford . 2024-10-06

MORE AT Google

Great service despite us being mega late due to flight delays. Lovely room, very clean

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alma Griffiths . 2024-10-02

MORE AT Google

Great value for money always clean and tidy .

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Steve Wells . 2024-09-13

MORE AT Google

By far the best Premier Inn I've stayed at. The rooms are great, the restaurant is top notch and the staff are amazing. The reception staff are attentive and always remember their regulars. Emma is an absolute delight and always greets you with an amazing smile.

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Al Durrant . 2024-09-13

MORE AT Google

A good example of what Premier Inn can offer.

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John Bennett . 2024-09-12

MORE AT Google

Stayed here as we were meeting up with friends to playing the golf course next door. Having the pub next door as well meant we could dump the car in the Premier in car park and not move until we left. Beefeater pub was great good food good beer. The staff at the hotel and pub were very friendly and accommodating. Will definitely be doing it again soon.

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Allan Cody . 2024-06-03

MORE AT Google

Regular guest and every-time I come, I’m never disappointed.

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Ellie Ward . 2024-05-29

MORE AT Google

Stayed here on a business trip. The hotel is clean and the staff are extremely helpful. Warren and David were amazing.

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Charli Stubbs . 2024-05-29

MORE AT Google

Great hotel, lovely location every staff member I met was friendly and very helpful.

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Louise Watson . 2024-05-29

MORE AT Google

Very friendly staff and good location had family stay there my family said they would stay there again

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Hayley Britchford . 2024-05-29

MORE AT Google

This hotel was perfect for what we needed. A little remote but with the Beefeater next door it was fine. The beds were comfy, rooms clean, shower pressure was good and staff very friendly

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Melanie James . 2024-05-27

MORE AT Google

Great place to stay, lovely location close to country park on edge of Peterborough. Great staff, rooms clean and tidy, nice traditional pub restaurant

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J P Walsh . 2024-05-27

MORE AT Google

Disabled bath was too small for myself and am only 14 stone, carpets need cleaning,Ellie at the front desk was really nice and helpful

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david cook . 2024-05-21

MORE AT Google

Room needed updating. Very noisy fan in bathroom.

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Rosalie Nash . 2024-05-20

MORE AT Google

It's a Premier Inn, you know what to expect and we weren't disappointed.

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Paul Harris . 2024-04-10

MORE AT Google

Food was sub bar. And expensive for what it is, didn't like the fact that chefs had beards and no nets on them 😑

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Jack sharp . 2024-03-12

MORE AT Google

Spent our wedding night here. The room was lovely and clean. Bathroom was spacious and clean also. Bed was comfy and pillows fluffy what else could you ask for. The staff went the extra mile leaving us a card a bottle of fizz and wedding signs how lovely thank you.

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Alan Samuel . 2024-03-10

MORE AT Google

Left my iPad and they kept it in a safe and were very helpful when I came to get it back. Nice place, with a lovely garden centre just next door with a parrot called Merlin. What’s not to like.

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Red Curtain Club . 2024-03-07

MORE AT Google

Great service of fair price hotel. It was kind from the stuff to allow early check when room was in preparation. Highly recommend!

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Сергій Шпак . 2024-03-02

MORE AT Google

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