Based on 470 opinions finded in 1 websites
Based on 470 opinions finded in 1 websites
Nº 217 in 612 in Peterborough
Opinions
The hotel is kept to a high standard. Car parking out the front is payment parking, even for Blue badge travellers! land owed by different controlling company to Premier Inn. 24 hours 16:00. However as instructed by the reception manager, each time you leave this car park, another charge on return??. Surrounding car parks are council controlled. The Lido car park a little walk away was our best option. Why?, because total cost 7:50 and that was using a Blue Badge. This car park gave a free one hour for Blue badge users. Back to hotel. Rooms were clean and tidy, basic provision, kettle etc. No issues with the room. Food was of a good quality. Make sure you order breakfast, as the queue and busy (9 am). Food cooked, breakfast was well cooked, and tasty, eggs poached or fried. All was hot and fresh tasting. We were hosted by: Lorraine, Kate and the chef, John. Made welcome and could not do enough for us, our gratitude for the kindness shown. Overall a great place to stay and explore the Roman town and architecture of Peterborough, under estimated place of interest. Car parking though while available is expensive and all have different tariffs, read the signage or ask! The hotel allows 20 minutes for drop off of luggage.
keith weston . 2024-10-27
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Really friendly staff. Location is perfect for city center. Will definitely be back next year.
ricky morgan . 2024-10-27
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We came for breakfast. The service was lovely. A warm welcome from Kate and Lorraine. Attentive service and lovely breakfast with eggs cooked to order. Would recommend!
Jessica Cox . 2024-10-24
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Great hotel in lovely central location. Great breakfast in morning. Lovely clean room. Only minor complaint would be that the shower needed more pressure.
michael burke . 2024-07-21
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Great hotel, Kirsty’s who was our hostess for breakfast was incredibly helpful and friendly.
Tessa Stephens . 2024-07-18
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Great stay and great staff. Lina was very helpful throughout the stay
Samuel Poupart . 2024-06-24
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A really good Premiere Inn and the city is great. Only thing is the parking is a little small.
Kai Brown . 2024-03-21
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Walked in only for a pint and was greeted by Peter(Kenyan flag badge) what a guy!! Like walking through your front door at home grabbing a beer from the fridge and chilling.... Thanks Peter and all the best!!! An amazing host👌👌👌
Herman Sam . 2024-03-17
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It's nice and quiet the shopping centre is literally two minutes away everything you need.
Matt Johnson . 2024-03-14
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I don't think I've ever wanted to leave a review for a Premier Inn, until now... I've been here around two weeks for work and (apart from terrible wifi) everything has been great! Lina from my very first night has been so lovely, helpful and great to talk to! She has been the highlight of my stay! The food at dinner was surprisingly great and the service from Lina and Donna was just the right balance of friendliness but leave you to yourself. There was another lovely young man working some nights but I missed his name, he was very helpful with an issue I had with my booking. Would definitely recommend to anyone coming up here!!
Rebecca Vasey . 2024-03-07
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Lina was welcoming and very helpful when helping me figure out how to work out how to park? It was so confusing but I’m guessing that’s how the car park company make money. Anyway, with the exception of Satans car park. The rooms were clean and comfy. 5 stars for Lina and her sense of humour. 5 stars for the rhubarb and raspberry gin too!
Leigh Smith . 2024-03-07
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Great stay at this hotel. The staff are extremely helpful. Lina was very welcoming on our arrival after a long journey. Would definitely recommend.
Anne Jones . 2024-03-07
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A great hotel situated in the city centre ideal for local restaurants. The staff were all very helpful especially Lina who has a great sense of humour and made me feel very welcome. Breakfast staff included Kate who was also very good at making me feel comfortable the food was surprisingly good actually and my stay was altogether enjoyable. Would recommend.
Grant B . 2024-03-07
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A much needed place to rest my head where the staff were anything but automatons. Friendly and helpful staff Lina and Dom were able to look after my needs despite very difficult circumstances and a nightmare journey. Clean spacious room with all facilities and felt like very good value for money especially at such short notice. Am enjoying the calm and quiet restaurant and the family like atmosphere of the place.
Verity James . 2024-03-06
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Perfect for a stop over. Clean room, friendly staff.
jo asbrey . 2024-03-02
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600 Opinions
Very disapppointing - woeful level of communication from staff. Reception booked us a table in the restaurant, but when we arrived there was no record of the booking. We waited, and were lucky to get a cancellation 1 hour later than our 'booked' time. Complained to reception who said there had been 'so much going off' they hadn't been able to let us know. In my view they couldn't be be bothered - my room was four doors from reception and they had my mobile no. Have submitted a complaint to Guest Relations and received a generic, complacent fob-off. Am continuing to pursue my complaint.