Premier Inn Oswestry hotel in Shropshire

I had a large yellow stain on the bedsheet at the foot of the bed. I politely asked the reception to change the sheet the next day and spoke calmly, pretending I wasn’t upset. When I returned to the hotel in the afternoon, they had made the bed but hadn’t changed the sheet. I was furious, and only after complaining a second time about the sheet did they finally change it.

Just another premier inn. In house menu in the adjoining pub, food is bland and boring. Investment needed

Handy stopping place for visiting N Wales

Wasn't told about a meal deal at the adjoining restaurant. Could of saved me a few quid.

The kitchen was being refurbished when we stayed and there were long delays with the food. Overall, not as good as other premier Inns I've stayed at.

Good affordable room and service

Great rooms. Quite far away from any busy roads so not too noisy. They've placed the building a nice little town to rest in after a long car journey. Comfortable beds and convenient bathroom right next to beds. Breakfast was great in the morning; special thanks to Sarah, Kelsey and Sophia, with with Jon in kitchen. Overall, it was a good stay.

Room was fine, food was OK. The staff were very helpful and friendly

Can't go wrong with Premier Inn. As always a clean spacious room.

It was ok, nothing special, price/performance not necessarily great, but ok for 1 night. Breakfast was great. Staff at reception courteous.

A little bit of a walk into town and the rooms are of a good PI standard but looking a little dated

22 Broadland MG members stopped off at Oswestry Premier Inn this being an ideal stop on route to North Wales only 11 mile to Llangollen another ideal comfort stop during which time you could take a trip on the local horse drawn barge. Not to be missed. David Johnson Broadland MGOC

Only used room as stopover stay, didn't eat anything but room was incredibly comfortable.

Excellent staff who made the stay memorable. Why, in their infinate wisdom, their management have made the attached pub only accessible to Premier Inn guests, but, with staff that attentive, its a definite plus.

On our wedding anniversary we had chocolates left on our bed and a free pudding at the table top restaurant that evening. The only thing that was wrong was the kettle never worked , had to go and get in changed !!!

A few disappointing changes. But as always are room was clean.

Staff at the reception were helpful and the rooms were clean and standard for a premier inn. Location is not scenic but good for convenience.

Nice hotel, helpful and friendly staff. Only ideal for people staying who travel by car. Hotel is a mile and half out from the centre, and there is no public transport. Nearest bus stop is half mile walk. Huge free car park.

Everything you'd expect. And a burger king close by

Premier are consistently good, clean and consistent. Slight blip on this occasion when the TV froze (with volume on) as we were about to go to sleep. Necessitated getting dressed to visit reception to (eventually) resolve the issue. Sited on an industrial estate but close to major road networks.

We had a great room but it smelled of cigarette smoke/tobacco. There were no more rooms available, but the staff did air freshen it and kind of de smoked it a bit, but the bedding still smelled of smoked cigarettes, even with the window open.

Lovely place to stay, rooms basic. Service from the pub next door was great and a comfy nights sleep

Great hotel - and just what you’d expect at a Premier Inn: Clean, tidy & modern with all the necessary amenities. Staff were great and very obliging & swift when we needed to change rooms due to a minor issue of a blocked sink. The bar next door had a great selection of food & drinks including plant-based options and staff were chatty & courteous.

Rooms a little.small but excellent service

It's a premier inn, very much what you'd expect.

This is the first Premier Inn I have stayed in, where my sleep was disturb by the relentless banging of room doors, which continued well after midnight. This said i can't fault the service. The staff were friendly and professional, the rooms were emaculate and it was an ideal location for my visit to the Veterans Orthopaedic service.

The Premier Inn was exactly as you would expect and front of house staff great. We had a group booking of 14 people and everyone was happy with their stay. However the affiliated pub was a disgrace. Despite the website saying its open 7 -11pm, Friday night we were told to drink up at 10.30pm as they were closing in the next 10 mins. The waiter/barman or whoever he was, had a really bad attitude and was very rude. Saturday we were told he'd close at 10pm. When one of the group was 12 mins late for an 8am Sunday breakfast booking he was equally rude telling them they had 20 mins left to eat because they needed to lay up for mothers day!!! If another member of staff hadn't said breakfast was included they would have walked away. They'd already lost a further 9 breakfast bookings because of the way the group were spoken to Friday night. We certainly won't be going there again - one member of rude staff spoils it for everyone and I would suggest he's in the wrong job. Table Table does not deserve the franchise with Premier Inns

Great location, Staff lovely and friendly in both the hotel and restaurant nextdoor. Room clean, quiet comfortable and with everything we needed. Breakfast, good quality, plentiful and the staff delightful and chatty.

Great location not far from the main route in and out of the Oswestry. Rooms have been upgraded recently by the looks of them.

My ratings are based on what you would expect from a budget hotel at the pricepoint, not what you could expect from Claridges! Always stay in Premiers when taking a few days break in the uk and been to this one quite a few times. Always a good experience here. Clean, well presented and well attended. Located on the edge of a commercial/ industrial estate, but dont let that put you off- it's a perfect location for putting you straight onto the main roads and for attractions. It offers all you could really ask for from a Premier. Good accommodation, plentiful free parking, and a good pub/restaurant on site.

Good hotel nice food bit slow with breakfast in the mornings

Stayed here many times and is without doubt the best Hotel around this area

Stayed here loads of times now and every time is great staff are amazing friendly and helpful

Big shout out to reception staff who were very friendly and helpful checking in our family booking of 18 Staff couldn't have made our stay any better Thank you 😊

Large budget hotel with pub next door

Front desk woman was rude and insulting. Single bed was very comfortable but double bed was the hardest I've ever experienced. Colleague in next room had same issues with staff and bed.

A friendly, welcoming hotel. We would use it again if we were in the area.