Premier Inn Northampton West (Harpole) hotel in South Northamptonshire

Been informed by the bar manager that we can no longer upgrade our meal deals for unknown reasons, staying here for weeks at time trying to stick to the meal deal meams eating the same meals over and over again. The beefeater in general is in a terrible condition, sticky tables filthy toilets and lacklustre customer service with a chef arguing with a colleague that his clearly raw chicken was infact cooked. The hotel itself is in a prime location located minutes from the M1. Unfortunately the rooms fall far short ! The heating in several rooms DOES NOT work and when asked the staff simply say there's no room to move you. The showers are falling apart and the mattresses are very tired. Not a good overall experience here at all and if it wasn't for the fact that it's booked through a business accounts I very much doubt it would get many repeat customers at all.

Tired and in need of modernisation and refurbishment. Noisy bathroom fan in room next door would’ve kept me awake if it wasn’t for my noise cancelling headphones.

The staff here make up for it's shortcomings. It's clean and comfortable but dated and quite tatty. However the staff were friendly and helpful. We had breakfast and were greeted by Marc who was exceptionally helpful and friendly. He was the only person serving at breakfast but did the job of five! He was attentive, efficient, and pleasant to everyone even though he was rushed off his feet! Nothing was too much trouble. A credit to Premier Inn and Beefeater.

Excellent location and lovely friendly staff.

Small room and tiny bathroom. Didn't need my expectation of a Premier Inn and this was the 6th one I'd stayed in this year. Usual very comfortable bed. Also expensive.

A lovely hotel. Kate on reception was so helpful. Amazing customer service, she has really gone out of her way to help us. Thanks Kate, you are a a credit to the Premier Inn Brand!! We would highly recommend this hotel.

All good would happily stay here again

Very small double room . Dated. Tiny bathroom and grubby.

Nice clean rooms and good service.

Had a great stay with the family recently. The kids especially loved seeing the sheep on the farm out back.

welcoming and friendly staff. nice, tidy rooms

Ideal location for my needs. Friendly staff and clean room.

I enjoyed my stay here The room was very clean and the staff were happy to help Looking forward to my next stay

Clean and tidy rooms and really friendly and helpful staff

A lovely warm welcome from reception on check in. Staff where very friendly and room was nice and clean.Thank you for the chocolates left in our room by the team. This made my day.Would definitely recommend this hotel to anyone looking to stay in the area. One of the best premier inns we have stayed in and Hopefully be back soon. The pub next door was equally good with friendly staff and the food there was delicious. Breakfast in the morning was great value and you can not beat a premier breakfast

Room was ok, small, v.noisy when you turn on the bathroom light. But all clean and tidy. Comfy bed. Friendly, helpful staff.

I've stayed at this Premier Inn quite a few times over the last two years for business conferences. Service from reception has been wonderful, they are always kind and welcoming. It is an older location, but the rooms are always clean and well kept. It's a lovely team they have there and I'm looking forward to my next stay.

My stay at this hotel was absolutely fantastic! From the moment I stepped through the door, I was greeted with warmth and hospitality. The facilities were impeccable, and the ambiance was soothing. One standout aspect of my experience was the exceptional service provided by Markie, the houseaide. Markie went above and beyond to ensure that my room was not only clean and comfortable but also tailored to my preferences. Their attention to detail and friendly demeanor truly enhanced my stay. I highly recommend this hotel to anyone looking for a luxurious and welcoming experience, and I am already looking forward to my next visit. Thank you to Markie and the entire staff for making my stay unforgettable!