Premier Inn Newport/Telford hotel in Telford and Wrekin

Always a great welcome and first class service

Most noticeable, the happy friendly staff!

Room was fine. Check in fine, got parked ok. and all was good. no complaints. Checked in at 9.55pm. Went to beefeater pub next door for a drink at 10.10pm to be told rudely it was closed. It still had people sat in there drinking. This was 10.10 on a Saturday night. Rubbish. We walked 10-15min to the New Inn in Newport, and stayed until 12am. Go there rather than the beefeater.

I arrived and was not really made to feel welcome initially and was left waiting in the foyer to be checked in. After making my displeasure aware to staff they became overly friendly. My room was average, a good size but nowhere to store any clothing other than 5 hangers; a drawer would have been nice. The bathroom was good enough and a nice shower. However, 2 nights of the worst sleep I have ever had, the bed was uncomfortable and the pillows even worse, they were so thin and soft that they offered no support and may as well not have been there. Also, the temperature control only went down to 19 degrees which is still far too warm for a room at night.

Good food and nice people in the restaurant

Chose here because it was cheaper than others in the area. It was warn when we stayed. Advertised as having A/C but the temp lowest us set to 19 which was not cool enough for us because the fans barely pushed any cool air out and we were in what appeared to be a newer section of the hotel and the windows did not open. We did ask for a desk top fan which we got and it helped we also were offered a room change but we had already settled in the room. If we stay here again will ask for a room where the windows open

Stayed here for one night in June 24, staff are fantastic, very clean room, would definitely stay again.

Great hotel and really convenient for telford

Nice place to stay, friendly staff and a beefeater on site

Rooms clean good size and nice and quite

Good location for our visit to the ICC, friendly staff and a good welcome. Rooms were a little tired but comfortable. As it was late and didn't know the area we used the restaurant nearby, which was busy and a little on the expensive side. Breakfast was self serve with plenty of choice. Ample parking.

Decent hotel, fairly quiet location even though your next to a main road and a garden centre, which some rooms overlook!....my only particular gripe is that I stayed on the second floor and the person in the room above me was constantly walking around, this was a little annoying as the floors are wooden and not concrete so every footstep was loud.

Although this is a normal premier inn, the staff were super friendly and helpful. Hotel really clean and well looked after