Premier Inn Newcastle (Metro Centre) hotel in Gateshead

Great hotel , quiet, nice food. Lovely staff.

Really disappointed with this as visited in the April and loved the place but this time it's massively gone downhill! Not only have premier inn taken over the Brewers Fayre and not mentioned anything (closed the softplay which was devastating for my 2 young ones) then ontop of that the room was truly disgusting, literally if we'd checked in earlier we wouldn't have stayed there! Luckily the staff was helpful and changed our room but even they was appalled in how long the room can't have been cleaned! Sorry to say avoid at all costs.

Nice stop off overnight. Little harder to locate than expected as maps took us the wrong way. Check in was easy. Rooms were as with all Premier Inn. Attatched brewers fayre no longer open to the public. Only for hotel guests so saw some visitors turn up read the notice and leave disappointed. Is perfectly situated for those visiting the metro centre or even for travelling in to Newcastle etc.

The worst Premier Inn I've ever stayed in. We booked a family room and we were squeezed into a std room. The temperature in the room was unbearable, even with a fan. The shower leaked, the toilet seat was loose and dirty, the room wasn't really clean either. The attached restaurant was well below what we have experienced elsewhere in the chain. The staff both in the hotel and restaurant were friendly and helpful. I'd avoid this particular hotel, it's sub-standard and expensive for what it is. So much so, we left a day early!

It's a premier in, my room was ok I guess on the expensive side really, my mates room was stuck in 2010, location is a bit naff and the pub nextdoor seems pointless. Staff were good though can't knock them and it was clean (as clean as any other premier inn)

Lovely clean rooms, excellent friendly staff and the advertised big comfy bed and quiet room. Restaurant on site for dinner and breakfast was great. Normal pub style grub, but nicely cooked and staff in there were great

Location you need a car to get places or have plenty of money for taxis constantly. First night we didnt sleep with banging above us until 4am. Reported a leak in the toilet, second night we didnt sleep either with the noise of the leak in the toilet.