Premier Inn Manchester Salford Media City hotel in Salford

The hotel has a very relaxed vibe and the rooms are beautiful. Breakfast was fresh and delicious. Special thanks to Siraj for his excellent service at breakfast.

Lovely hotel, friendly staff at the reception, went out of their way to help us. Could use a bit of renovation in the reception area and outside neon signs.

Me and my family stayed here when visiting Manchester for man united v Southampton match. We done a lot of travelling the day we arrived, our taxi dropped us to the wrong hotel and when it came to check in i was extremely flustered as my card kept playing up. We finally got checked in and headed out to the match and came back that night to a lovely wee bowl of snacks and drinks along with a lovely note from the manager and front of desk. To say I was grateful and it really cheered me up is an understatement. The manager went above and beyond to make check in and the rest of our stay as relaxed as it could be and I just want to thank him so much for this small gesture. (I didn’t catch his name unfortunately) We just want to show our appreciation for this. Location for match trips is perfect just a short walk to old Trafford. Breakfast was great and catered well for adults and kids. Comfortable and clean rooms also.

As usual, Premier Inn performed as expected with decent, clean rooms and helpful staff. The location of this hotel is ideal for anyone wanting to go to Old Trafford. Good tram stop nearby gives access to the wider area.

Premier plus rooms on floor 10 are lovely. The breakfast is also lovely. Cleanliness is spot on and the staff are always professional and lovely.

Amazing hotel, very modern and clean. Couldn’t be a better location to catch the tram into Manchester to explore. Will definitely visit again, highly recommended

WiFi in hotel was unusable. Couldn’t get a table in an empty restaurant. All the beers on tap were out and parking next door was £11 a night which could only be validated once I believe. Heating/air con seemed to be broken. Just pumping out cold air all day and night.

Great service great food very welcoming

Great location. You can't normally go wrong with Premier Inn but in this case, we checked into the room only to find urine\toilet paper still in the toilet. Everything else seemed clean spotless so very strange but does question how good a job they do on cleaning and checks. We raised it with the staff downstairs. Breakfast was good except the toaster wasn't working. Had to ask 2 members of staff before it was fixed. By then, we had finished our breakfasts. Both of these are isolated incidents so would be happy to stay again.

Perfect for The Lowry, car park next door. Rooms, as you'd expect. Comfy beds.

Magic. Use tram to get there. Everything you need in the area. Never staying in the city again.

Good location. There are quite a few restaurants around the area so that was convenient. Rooms seemed clean and good quality Good breakfast too that was regularly replenished, decent variety, etc. The main downside was the very loud noises in my room, which made it more or less impossible for me to get any sleep. Throughout the night, there was a constant, loud sound from the building’s plumbing (I think that was the source at least). Sound was a bit similar to heavy furniture being dragged over wood or at least thats the best way I can describe it... Wasn't really able to fully fall asleep until 3-4am as the sounds would come in bursts every ~15 minutes or so and they were very loud to the point where I had to sleep with a pillow over my ear. Not sure if was just my room or not that had these issues (Room 1411) but hopefully the building can look into this for future visitors!

Very comfortable room and great bed. Staff very pleasant and helpful

Great location, very friendly helpful staff rooms are nice and comfortable

Room was fine although we had an accessible room and the bathroom door was not running properly which another reviewer commented on over 3 weeks ago. The food was really poor. The lasagne was just a cheap ready meal. The nacho starter was not as advertised and was just a pile of tortilla chips with squirty cheese and some sour cream. The restaurant kitchen is just a bank of microwaves so really cannot cope with the menu. We had the same meal at the Premier Inn in Carrick Fergus last week and the food was great, cooked in the on site pub. Would not eat here again. Such a waste of money and calories. Got out the extra pillows which smelt of sick so had to ask for replacements and asked for the room to be made up. Got back 6 hours later, new pillows but the room had not been touched. No tea and coffee etc. Bed unmade. These things happen I suppose but no-one has apologised for anything. It's just a huge let down. Will NOT use again. UPDATE Came back from dinner and a manager, Mike, caught us to say he'd gone up to the room and personally made the bed, changed towels, restocked coffee and tea. Many thanks for this Mike. I've changed the one star rating to a 3 star rating now. I hope they appreciate you!

I stayed with my family, the team was very pleasant, greetings us in reception and around the hotel Breakfast was beautiful and dinner was great Amazing view and location couldn't be any better Sara helped us with a little issue we had with the TV and sorted it in a couple of minutes Your team is absolutely amazing We will be staying again

Stay here regularly when travelling for work. Standard premier inn really, which is good. Staff are always helpful and friendly.

This hotel propose for people to rate his business with five stars and this offer proposing to me they ask me for rating them hotel and give me money but they don’t give me my money so they are not serious and maybe they have a dirty place. this is why they asking for rate, from people and then make joke for them

Stayed for two nights, firstly the key cards stopped working on the first evening leaving one of us trapped in the corridor, upon arrival to the room we found it only had towels for one person. We asked for housekeeping the following day and advised only towels for one person, and there were two of us, came back in the early evening to find again only towels for one person. We then went to reception and collected extra towels, then to find out key cards didn't work again on the corridor doors and our room as well, two visits to reception later the front desk person had to come with us in the end to let us in to our room. The front desk doesn't have very attentive staff, our first morning we were stood waiting for a long time, and then a lady came to ask if we wanted breakfast, I asked if someone was on the desk and she said yes I do it all, then on our 2nd evening we had so much back and fore with our cards not working we had to keep retrieving someone from the restaurant to help us.

Perfectly good hotel - and very good value for that!

If you stay here, make sure you eat at the thyme restaurant. Staff are really helpful. Both the evening meal and break were fantastic. Short walk to the coronation street experience.

Great rooms with a modern style. Would enjoy having a bit of a bigger window in it. Staff is friendly

Great modern hotel in the Salford media city area. I had a room with a view of the coronation street set which was unique! As always at a premier inn, rooms comfy and service good. Can't go wrong. Excellent location for media city, coronation street tour and Salford in general. Would recommend

Stayed here in the premier plus room for a show in the Lowry. Great location, very helpful hotel staff

Stayed 2 nights paid extra for the premiere room Was very I did nice room and the bed seemed better than in the “normal” room where I’ve stayed before. All you could eat breakfast was well worth the money paid and we did have evening meal on arrival and this was very nice and freshly cooked. All the staff were very helpful.

Staff not very welcoming. Made us feel like we an incontinence.

No heating in the room, only cold air blowing out. Non staff on reception and nobody to complain to! Breakfast was awful. No milk, bread or orange juice, cooked breakfast was warm at best. Staff at breakfast rude and couldn't be bothered. How can you run out of milk at 10:00am in the morning? Avoid this place...