Premier Inn Manchester Old Trafford hotel in Trafford

A great team of here. Good location, very convenient for match days. Chi, Aimee and Katie were super efficient, good food too.

Brilliant service and communication from restaurant staff.

Ideal for old trafford football stadium or o2 victoria warehouse venue as both are only 3 minutes away.

Had an issue with the room I was provided, booked a Double room but they gave me a family room which wasn't great. Went to see reception and they changed us rooms straight away to a perfect one! Went to the Thyme restaurant for tea, it was lovely I had the burger and the wife had the lasagne which tasted like home made. Location is perfect and a very good price just outside the main center but only a 10 min tram ride which is right outside the hotel.

It has consistent Premier Inn standards and is cost-effective, including room rate and breakfast. The room is clean and tidy, and the breakfast food is rich. It's a five-minute walk to Otford Stadium and a two-minute walk to the tram stop out of the city center. It's extremely convenient for tourists like me who don't drive.

Great hotel was down with my son for his 16th birthday to go to the game room spotless the gentleman who was on the reception sorry for forgetting your name could not be anymore helpful was a credit to your hotel as were the rest off the staff would definitely stay there again

Right across the road from Old Trafford stadium. Staff are friendly and helpful. Rooms are comfortable, good breakfast for a little extra, bar open till 1am, checkout at 12pm and complimentary bag storage while at the match. Absolutely no complaints, everything was great, particularly the staff.

The Staff Marie, Jade and Katie were very helpful, especially Marie she went above and beyond

Marie, Jade, Darcas and Katie were all amazing and made our stay the greatest ever!!!

My family and I recently had the pleasure of staying at the Manchester Old Trafford Premier Inn, and I am thrilled to share our exceptional experience. From the moment we arrived, the service was impeccable, and the staff's friendliness truly stood out, making our stay incredibly enjoyable. The hotel itself boasts an inviting and comfortable ambiance. Our rooms were spotless, with fresh linen and exceptionally comfy beds that ensured a restful night’s sleep. Special mention must go to Sara Melia (Duty Manager), who went above and beyond to accommodate our request for interconnecting rooms. Her dedication to ensuring we had everything we needed did not go unnoticed and made a significant difference in the quality of our stay. Breakfast during our stay was delicious! The food variety and quality were impressive, and when items on the buffet ran out, they were promptly replenished, ensuring all guests could enjoy a hearty start to their day. We extend our sincere thanks to the entire team at Manchester Old Trafford Premier Inn for making our stay so pleasurable. Your hospitality and attention to detail are truly commendable. We will certainly be back for another delightful stay in the future! James and Theresa x

Great location. The room was not clean enough I was expecting. Family room next to bins. Good breakfast ( buffet)

Premier Inn hotels are always top of our list to stay when travelling around, this hotel was comfortable staff on reception, restaurant and cleaning were great, but there was a problem in the evening to dine. The first night we struggled to get served at the bar, and then were served by the Manager rather begrudgingly. We had pre-paid for the meal deal so didn’t want to then go out to eat, we got to the restaurant the second night and we hadn’t booked and were told the restaurant was full (plenty of empty tables) and Manager quite abruptly told us nothing available until 8:30, we accepted our fault as we hadn’t booked so asked if we could book for 8:30. Got down at 8:30 and fellow diner leaving told us to expect a very long wait, Manager told us there would be a delay and really made us feel as we were inconveniencing him by wanting food. There was obviously a problem which he was struggling to address, but honesty would have made the situation better. Again there was no one serving at the bar so we asked at reception who kindly sent Manager round to serve us, but he really wasn’t happy about it. Manager is very lucky to have such good staff around him but needs to address his own customer service skills

Meal in restaurant was amazing and service by Marie, Sydney and Chi was excellent.

Lovely staff especially Nithin, Nice atmosphere. Would definitely return if I was in the area and would recommend to friends.

Staff are awesome esp the receptionist with the blue hair, very funny and friendly, a credit to your company. Rooms were lovely and clean and comfortable ,my only complaint would be having to pay for parking

Great service from Nithin Roy. Awesome service fast delivery. Great night sleep

Nithin Roy was great for his customer service

Thank you to Sydney, Chi Dao and Alex for the best service. They are super polite and very friendly.

Perfect location for Salford Quays. Just a short walk to the centre for food and bars and the tram. Service was brilliant from check in to check out. We had breakfast here every morning (choice of Continental or full cooked) and even during one insanely busy period the staff were great, making sure anything empty was refilled promptly. Sara Melia was fantastic and has a great team behind her.

Rick was great! Got us checked in quickly and even waived the early check in fee as it was oy half an hour til normal check in!

Great place to stay for the cricket and the football

Room was great, not much more expensive than other hotels when I was looking. Facilities were clean and worked well. The staff are lovely as well and helped me get drinks when the vending machine was broken, Alex and Sydney were super helpful. As I was stayingonger than a week they were helpful pointing me to places where I can get my clothes cleaned and various other things

Staff were quite rude took forever for someone to come to reception, we asked a question about the car park and were fobbed off with the guy saying he had a queue. We told him that if they were more attentive to reception, then he wouldn't have a queue. I was quite disgusted and this was witnessed by other guests

Marie and Sydney served our dinner tonight and it was fantastic. Service was quick and excellent. Highly recommend 5 star

Really good hotel. Manager was accommodating with our early arrival. Friendly staff. Great location on a tram stop and great views of the quays. Recommended

Superb as usual but no plug for me cpap machine beside the bed

Nice hotel, friendly staff and I enjoyed my overnight stay.

So handy for the tram and media city, Manchester United stadium. Only criticism was that our room wasn't ready, check in from 3pm and we got there at 4.30pm and we had to wait another 40 minutes, but to be fair they were short in housekeepers. Clean room, nice staff

After a poor Premier inn the other side of Manchester. Had an email to say 1 of the lifts was being refurbished. 😞 Was an inconvenience but did not detract from the holiday. Food great Service great Room a touch on the cool side Overall would come back to this one

Great place to stay when in Manchester

Staff were friendly and welcoming, let us leave our bags early on the day of arrival and leave them on the day of check in until we were ready to go home. There was a good choice for breakfast. The room was clean and beds comfy. Located just a minute walk away from the tram stop for easy access to other locations

Everything all right, but have to wait for room ready for check in!

We stayed for one night, and had a lovely meal in the restaurant ! We were served by a lovely man called Alex! His service was amazing and my little 6 year old girl loved him and left a little message on tissue for him! And they went out their way and gave her an arts and crafts set! We would fully recommend this hotel! The room was clean! Service was amazing! And the prices of food was cheap and good quality! We will deffo be using again next time we come Manchester!

Die Lage ist sehr gut, wenn man das Fußballspiel sehen möchte. Freundliches Personal, gutes Frühstück, sauberes Zimmer. Alles war super!

Well where do I start...... This premier Inn hotel has gone to the top of my ratings. Very very busy on Sunday after The United Game, queue was out the door for checking in... hotel is over the road From Old Trafford, literally. But security were polite, professional and organised, ensuring everyone was catered for and looked after. My room on Sunday night was disappointing has the HDMI connection to the TV was broken and I was told by staff on Duty nothing could be done and no other room was available. Fast forward to Monday and what a difference a day makes.... Different room booked Premier Plus room. Fantastic room I will definitely book these from now on. Spacious, comfortable, mini fridge, coffee machine, kettle, working desk area, comfy chair and foot stool and more.... Sarah and the rest of the team were exceptional, going above and beyond Customer Services. Sarah was so helpful from the first minute I asked for an early check-in....( I had to check out and check in... different bookings different rooms) Nothing was too much for Sarah and the Team, a real credit to the Premier Inn Franchise. I mentioned I was up for the game as a birthday treat and was going on the Tour of Old Trafford. When I came back to check in I was greeted by the very Friendly room changing staff wishing me Happy Birthday, which was nice and when I entered the room there was a little gift, card, and balloons, which was very nice. Very unexpected but very Appreciated. This is the second time I have stopped here after a footy match( Manchester United V Manchester City women) and I received the same customer service from Sarah and The Team. The Breakfast Staff on both days were excellent. Sharn kept the tables spotless always smiling, helpful and polite to everyone, while the chef served some outstanding food and ensured everything was topped up. Thank you all for a very enjoyable stay. 👌💯❤️ A Top premier Inn service from a Top premier Team.

Decent standard of hotel with good buffet breakfast & great location for where I was working. Downside is having to pay £6 per night for parking. I also think if you book breakfast in advance & pay then there should be a discount compared to just turning up & paying there & then.